Thank you for the review. We enjoyed having you stay and hope to see you again. Our door is always open,

It was truly best that you did not come back to further dispute our pet policy as we really try to avoid bothering the police with staff harassment calls. Glad this was not the case! Take care,

Thank you for taking the time to give us a review. We appreciate your business

Thank you for your honest feedback. We hope to see you again.

We apologize for your dissatisfaction and for the issues you experienced with the accommodation. We hope you will give us another try in the future.

We apologize for the problems you experienced with your accommodation. Thank you for letting us know.

Thank you for the very positive review. We appreciate your taking the time in this. Hope to see you again sometime.

Thank you for the review. We value any and all feedback.Happy upcoming Memorial Weekend,

Thank you for your input. It would be greatly helpful if you share some details as to your guest experience.Take care and all the best,

Thank you for the nice review, Lisa. Always encouraging to get positive feedback from our guests - very appreciated!

Thank you for reviewing us. Yes, we are in downtown. Take care and hope to see you again.

Thank you very much for your honest feedback on your stay with us as well as, your gracious review score. We greatly appreciate hearing these things and apologize for your poorly prepared room. We will do our best to avoid this from happening again in the future.Thank you again,

Thank you for the great feedback. We hope you will stay with us in the future.All the best,

Thank you for the great review! We are glad you had a good stay with us and hope you will come again.All the best,

I have passed your honest comments on to the GM. Thank you for letting us know. We apologize for your less-than-satisfactory stay with with.Just for you information (regarding the bathroom lighting): These lights can be turned off so that the motion detector does not disturb. A little late for you to know this after checking-out; but, hopefully a help if you decide to give us another try in the future....Take care,

Glad to hear you had a good trip. Hope to see you again in the future.Take care,

We are so happy that you enjoyed your stay. It was our pleasure to have you here. Take care and hope to see you again in the future!

I thank you for taking my phone call this afternoon - for sharing with me about the problems you had with your not being able to get into your room due to the key card not working. This is helpful for us to know how we can improve for our guests.Thanks again,

Thank you for taking the time to give us your feedback. We apologize for your poor experience this past weekend. Thank you again,

Thank you for taking the time to share a review! It has been a pleasure to have you staying here on a regular basis. We appreciate you. See you soon,

Thank you for your honest feedback. We'd love to hear more details in how best we can serve our guests.Take care and hope to see you again in the future.

Hello, thanks for taking the time to review us! If there's anything you particularly liked, we'd love to hear it.Hope to see you again soon!

Hello, thank you for your review! If you have time, we'd appreciate knowing what you enjoyed about your stay, so we can continue to do our best. Thank you!

Hi, we are sorry you did not enjoy your stay here. If you have the time, we would appreciate a phone call to know which room this was, so we can ensure it is properly fixed for the next guest. Thank you for your feedback!

We are sorry your stay was less than satisfactory! If you have the time, we would love to hear how we can do better. Thank you for your time, and we hope to see you again soon.

Good to have you back again!Take care and do let us know if we can be of any assistance during your stay

We are glad to hear you had a good stay at the Heritage. Hope to see you again in the future,

Thank you for your very positive feedback. We are a "work in progress"; but we do continue to strive to make improvements for our guests to have a pleasant experience here at the Heritage. We've enjoyed having you, Chris.

Hope tyou give us another try sometime. Take care and Happy Holidays,

Thank you for staying with us. Hope this find you enjoying the holiday season.Take care and all the best,

This is completely unacceptable to us. I apologize for this terribly disconcerting experience you had while staying with us. Again, we're sorry for this happening.If it's any solace, we recently (in the interest of security) installed brighter floodlights all over the facility to discourage such incidents from happening in the future.

Thanks for the complimentary review. We hope to see you again in the futureIn the meantime, Happy Thanksgiving!

Take care and Happy Thanksgiving!

Thank you. We hope to see you in the futureHappy Holidays in the meantime,

Take care and hope to see you in the future.Happy Holidays,

We were happy to have had you here, thank you.All the best to you,

Thank you for bringing these issues to our attention.Take care and Happy Holidays,

We look forward to seeing you again.Take care,

We were delighted you chose to stay with us.Take care and hope to see you again in the future,

Thank you for choosing Heritage Inn Express. We hope to see you again,

We are happy you enjoyed your stay with us. Hope this finds you well,

We are sorry to hear that you had a rather poor experience while staying with us. Take care. We wish you only the best,

Hope to see you again.Happy Holidays,

Hello Daniela,We are sorry to hear about your poor experience here regarding the bug bite. Hopefully the rash on your arm is better by this time.Guests should most definitely not be dealing with bed bugs, etc.! To this end, we did have Clark Pest Control investigate the room in which you stayed and they found no evidence of bed bugs. An email with the pest report clearance has been sent to your Expedia account.Hopefully the above will be somewhat of a consolation to your less-than-ideal stay with us.Take care and we hope to see you again in the future,Heritage Inn Express

Thank you for stopping by Heritage Inn. We hope to see you again in the future.Take care,

I want to apologize for your needing to wait such an extended time to get into your room; as well as, your TV not working.It is understandable that you'll take your business elsewhere. Again, I apologize for your poor experience with us.Take care. All the best,

Albeit late, I do want to apologize for your needing to wait for your room.Thank you for bringing the gap under the door to our attention. I'll pass this feedback on

Trust you had your deposit returned. Sorry for the inconvenience.