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Reviews of Motel 6 Naperville, IL

2 out of 5
Motel 6 Naperville, IL
1585 Naperville Wheaton Road, Naperville, IL

Reviews

7.4

Good

Rating 10 - Excellent. 389 out of 1009 reviews" "
Rating 8 - Good. 237 out of 1009 reviews" "
Rating 6 - Okay. 155 out of 1009 reviews" "
Rating 4 - Poor. 89 out of 1009 reviews" "
Rating 2 - Terrible. 139 out of 1009 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Esly

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place, I enjoyed the hot tub
Stayed 1 night in May 2024

2/10 Terrible

Kevin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was so loud and uncomfortable. There was a lot of unhappy customers with the staff, the room also felt so ghetto. Never coming back here again unfortunately
Stayed 1 night in May 2024

10/10 Excellent

FONTAINE

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
For the price and location it was a great experience. Damien was fantastic clerk - polite, professional and very knowledgeable.
Stayed 1 night in May 2024

6/10 Okay

Brian

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
It was nice, I appreciated having fresh towels, but I did not realize there was no refrigerator or microwave in the individual rooms. There was one shared microwave in the entrance area. There was also an issue with my TV, but the attendant was able to fix it pretty easily.
Stayed 4 nights in May 2024

4/10 Poor

Purna Chandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

lauren

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly
Stayed 2 nights in May 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking , good customer service
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May 2024
Hi CrystalWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Good

Anthony, Sturtevant

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad, number of loud people in area was all.
Stayed 2 nights in May 2024
Response from Brand Experience Team on 20 May 2024
Hi AnthonyWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May 2024
Hi Ron,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

Memory

Another guest was opening and shutting door all night it scared me
Stayed 2 nights in May 2024
Response from Brand Experience Team on 20 May 2024
Hi Memory,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Athanasios, COVINGTON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel is only 2 miles from downtown Naperville, it's convenient off I-88. Plenty of shopping and dining options are nearby. Don't let the low-price fool you, the room was clean and comfortable.
Stayed 2 nights in May 2024
Response from Brand Experience Team on 20 May 2024
Hi Athanasios,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Brand Experience Team on 23 May 2024
Hi Lori,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Nancy Y. on 16 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Shaik Shoaib

Disliked: Cleanliness, property conditions & facilities
Bad odor and bad experience
Stayed 1 night in May 2024
Response from Brand Experience Team on 14 May 2024
Hi Shaik, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 Okay

Ray

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 10 May 2024
Hi RayThanks for your review, we really appreciate the support. Lilith#Team6

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 10 May 2024
Hi Lori,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are only two ice machines in the whole complex couldn't find one onthe 2nd floor. Not totally soundproof, but people are very respectful after 9PM ehen coming in.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi LoriWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excellent

Hassane

Stayed 1 night in Apr 2024
Response from Brand Experience Team on 10 May 2024
Hi Hassane,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Hassane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 10 May 2024
Hi Hassane,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Cristhian

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot, not bad for the price, friendly staff mostly
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Ray

Liked: Cleanliness, amenities, property conditions & facilities
Hreat
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Ray, Thank you for the 5-star rating!Natalie #Team6

6/10 Okay

Jason

Stayed 1 night in Mar 2024

2/10 Terrible

Joseph

Business traveller
Liked: Staff & service
Need to mark it 1 star on account it was a non smoking hotel - and strong cannibis odor throughout the entire second floor.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

LORI

Stayed 1 night in Mar 2024

8/10 Good

me

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable hotel for a tired traveler
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

John

Stayed 1 night in Mar 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi James,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Ray

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Waited 10 minutes before receptionist appeared
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Ray,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Patrice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the check in was great , the only thing thatvis annoying is the fact that housekeeping starts banging on doors at 830 am when check out is at 11am , i paid $10 to check in early just for housekeeping to start knocking and waking us up hours before we are supposed to check out , its rude and annoying ,please stop that
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Patrice,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

Hassane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on 21 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Memory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff very prompt and clean
Stayed 1 night in Feb 2024
Response from Nancy Y. on 6 Mar 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

4/10 Poor

Carolyn

Stayed 6 nights in Feb 2024
Response from Nancy Y. on 7 Mar 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Saint

Stayed 2 nights in Dec 2023
Response from Nancy Y. on 7 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Sue

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place has everything I need! Great staff and a great property!
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 6 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Louis , Daman IV

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 9 Mar 2024
Hi Carlos, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 9 Mar 2024
Hi Victor, Thank you for the perfect rating!Natalie #Team6

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, reasonably priced.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 26 Feb 2024
Hi KenThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 9 Mar 2024
Hi Angelica,Thank you for the 5-star rating!Natalie #Team6

2/10 Terrible

Hassane

Stayed 1 night in Feb 2024

10/10 Excellent

Jovana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and we noticed it smelled really good when we walked in like it was sprayed smell was good
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Jovana, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Devonte

Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
At least there was good water pressure.
Small packet of shampoo available. For $5 in a vending machine. Toilet bowl cleaner brush greeted me in the hallway along with the wafting smell of marijuana.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Brand Experience Team on 22 Feb 2024
Hi Randy,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

Kenneth

Business traveller
Very clean, friendly staff and great value.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 13 Feb 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Joseph

Stayed 1 night in Jan 2024
Response from Nancy Y. on 14 Feb 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

DeChe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 for money’s worth
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi DeChe,Thank you for the 5-star rating!Lilith#Team6

2/10 Terrible

Tykeya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024