Good Afternoon Antonio,Thank you so much for staying with us and for this feedback. We are currently undergoing a renovation which will be completed by April. We hope you give us another opportunity to service your hospitality needs in the future.

Thank you so much for this feedback. We do look forward to serving your hospitality needs in the future.

Hello Tristina,Thanks for providing feedback regarding your time with us. We appreciate you allowing us to serve your lodging needs and are so very sorry for the ant issue. We have contacted our exterminator, as a result of your concern. Hopefully, we were able to make things right before you departed. Thanks again, and please take care!

Hello Kristi,Thank you for providing feedback regarding your most recent visit to our property. We are deeply sorry for the issues you experienced. We are glad that we were able to get you moved to another room. We have used your concerns as a coaching opportunity for our staff. We do hope that you will see us again in the not too distant future.

Thank you so much

Hello Stephanie,Thank you so much for providing feedback from your most recent stay. We are very sorry that you had such an uncomfortable night, as your comfort is a priority to us. I wish we could have made things right for you before you left. We are in the process of renovating all guest rooms, which includes brand new beds; very exciting. We should be complete within the next month. Hopefully, you had great interactions with our friendly team. We do look forward to serving your future lodging needs.

Good Afternoon, I am so sorry that was your experience when you stayed with us. however we are currently undergoing renovation and would love to serve you again in the future.

Thank you so much. We do pride ourselves on giving our guests an amazing experience. We are currently undergoing renovations. Hopefully your next stay with us will be exceptional.

Hello Richard,Thank you for sharing feedback regarding your most recent visit. I am so very sorry for our accommodations. I understand how uncomfortable your stay must've been. I am pleased to inform you that we are currently undergoing a major renovation and should be like-new by Spring. We do hope that you will come back and see us!

Thank you for staying with us. We look forward to servicing your lodging needs in the future

Hello Craig,Thank you so very much for this review. We look forward to having you back in the near future. Our goal is to exceed your expectations. Hopefully we can do that next time. Please note, we are undergoing a major renovation and will be like-new by Spring.

Hello Dawn,Thank you so much for your feedback. I am so very sorry that you did not enjoy your accommodations. We would have loved to make things right before your left our property. Nonetheless, we do hope that you will give us another chance. We are undergoing a major renovation and will be like-new in Spring. Thanks again Dawn :)

Hello Tiffany,Thank you so much for allowing us to serve your lodging needs! We are very pleased to know that you had an enjoyable experience and we certainly look forward to having you back! Happy Holidays : )

Hello Tiffany,Thank you so much for allowing us to serve your lodging needs! We are very pleased to know that you had an enjoyable experience and we certainly look forward to having you back! Happy Holidays : )

Hello LaToya,Thank you so much for allowing us to serve your lodging needs! We are very pleased to know that you had an enjoyable experience and we certainly look forward to having you back! Happy Holidays : )

Hello Tylicia,Thank you so much for allowing us to serve your lodging needs! We are very pleased to know that you had an enjoyable experience and we certainly look forward to having you back! Happy Holidays : )

Hello Anonymous,Thank you so much for allowing us to serve your lodging needs! We are very pleased to know that you had an enjoyable experience and we certainly look forward to having you back! Happy Holidays : )

Hello Mary,Thank you so much for this great review! We appreciate you taking the time to share this feedback. We hope to have you back in the near future!

Hello Marvin,Thank you so much for this great review! We are very happy to know that you had a wonderful experience. We look forward to having you back in the near future!

Hello Corey,Thank you so much for sharing feedback regarding your most recent visit to our property. I am so very sorry that you had such a lackluster experience. I understand the importance of a good night's rest; we apologize that your bed was uncomfortable. I am pleased to inform you that we are currently undergoing a major renovation. We will be like-new in the Spring. We would love to have back!

Hello Charles,Thank you so much for providing feedback regarding your most recent visit. I am so very sorry that you did not have a pleasant experience. If you would like to chat, please do not hesitate to contact me directly at crestwood@ipdhospitality.com. Please note, we are currently undergoing a major renovation and will be a like-new property in the Spring. We would love to have you back!

Hello Kaelynn,Thank you so much for sharing feedback regarding your most recent visit to our property. While we are very pleased to know that you had great interactions with our team, we are so very sorry that you did not have the best experience. We are pleased to inform you that we are undergoing a major renovation and will be like-new by Spring. We do hope that you'll come back and visit. Thanks again!

Hello Christy,Thanks for sharing feedback regarding your most recent stay. We are so very sorry that you were not provided adequate service. Unless a 'do not disturb' sign is on the door, we will refresh your room the 2nd day of your stay and forward. I wish we could have made this right before you departed, and am deeply sorry that we did not. If you are an IHG rewards member, we are happy to give you bonus points for the inconvenience. Thanks again for the feedback. We will use it as a coaching opportunity for our team.