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Reviews of Sichuan Jinjiang Hotel

4.5 out of 5
Sichuan Jinjiang Hotel
80 Renmin Road South, Chengdu, Sichuan

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 17 reviews" "
Rating 8 - Good. 6 out of 17 reviews" "
Rating 6 - Okay. 2 out of 17 reviews" "
Rating 4 - Poor. 3 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

colorado, us

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to shopping
Great fitness center. Close to a lot of shopping. Everything is clean. Got a little hassle over the prepayment, but got through it.

4/10 Poor

London, London

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not that happy with it!!
No WIFI in the room! Paid for breakfast via Hotels.com but didn't show up in their hotel system. Fortunately, I have a print out of my email receipt that shows free wifi and free breakfast. They reluctantly waived my breakfast payment which I had originally paid. Another thing is if your room is facing the main road, then you will hear traffic noises. Do not open the windows as there will be mosquitoes in the summer months!! Aircondition wasn't cold enough despite turning it to 16C presumably not working at night (I was there in mid of May 2014).

2/10 Terrible

amejin, Shanghai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible service, no food, very old and dirty - do
We looked at the website and photos of the hotel which looked beautiful. It is a lie. They don't show you the rooms they actually put you in. The room we were in was small and dirty old. The bed is hard and uncomfortable with springs poking through the mattress. The shower floods the whole bathroom. The view looks out at nasty dirty old buildings. There is no WIFI in the room. When we arrived at the hotel it was about 3:30pm. We tried to get room service but the room service had nothing appealing at all - extremely limited selection. So, we went to the front desk and they told us to go to the 4th & 5th floor in the new tower. We went there. All the restaurants were closed and they said no food until 6pm. We went to the garden area where they supposedly had food and we were told again - no food until 6pm. We went to the main 1F buffet restaurant - the final choice... again we were refused service. No food until 6pm. Unbelievable. No food in the entire hotel. Finally we went out to walk around the blocks near the hotel to find something...and really there is nothing around the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in comfy hotel
We had a good stay. The staff was very helpful and the beds were probably the most comfortable we've seen in china. The bathtub could be a little bigger, but a nice shower.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

US traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great shopping nearby and near other great sites
Great breakfast buffet - everything was very clean. We stay there every time we go to Chengdu. It is the middle of getting refurbished so the pool and work out areas were not available.

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel
The bed was wonderfully soft and comfortable. I found the staff to be very courteous and friendly. There was a little concert on in the dinning hall the night I stayed with a wonderful clarinetist and a pianist to accompany here - that was a really good touch! Nice swimming pool. Carpet in the hall looks a bit old, but other than that it was perfect

8/10 Good

Conrado, Minneapolis, MN

Liked: Cleanliness, property conditions & facilities
Nice hotel with no wireless, only LAN
It is a nice, clean,well-located if you want to explore a bit the city) hotel. The breakfast is very good and it has a very nice pool and gym. The cons is that no wireless in rooms or lobby and that reception desk personnel is not much either nice or helpful. Overall is a good hotel, but for a 5 stars one would expect a bit more.

6/10 Okay

Sally, California, USA

Liked: Property conditions & facilities, room comfort
Do Not Stay in JinJiang!
I stayed in JinJiang 30 years ago. With a lovely memory, I decided to stay there again during our China vaction early in May. The bldg has been nicely remodeled. There are a lot more people (staffs and guests) than 30 years ago. Almost feel like it's too crowed. The staff who checked us in gave us an invoice with their current rate for the days we will stay. We told her that we've paid on line with Expedia. After she got help with another staff and searched in their data base, she found out that we've paid. So, we thought the issue was totally resolved, but at the check out, they handed us another bill for the days we stayed in. We said that we paided with Expedia. They had to search again to find out that we don't need to pay. Then they said that one of the hand towel was polluted and we need to pay $10. I was like we only used it to dry our hands after wash. What do you mean? The staff said that he just received a report from service department. Since we need to catch the flight and $10 was not a huge amount, we just paid for it thinking this will be the last time we would stay in JinJiang. Another issue was someone went through our luggage, took a few bottles of the "fish oil" that I brought from california for friends. The hotel said that we need to put all of the valubles in the safety box, otherwise they are not responsible for any loss. We've never had this issue in any hotels in China.This is just unacceptable! I would not recommend anyone to stay in JinJiang at all.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ooverall remarks
Helpfully staff and tried very hard to communicate in English. Would expect better wifi service.

4/10 Poor

ビジネスマンO, 日本

Disliked: Cleanliness, staff & service, property conditions & facilities
思ったよりよくなかった。
日本語話せる方もいませんし、朝食会場では席まで案内してくれませんでした。 部屋はまあまあです。 けっこう隣の声が響きます。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nah von Metro
Entspricht nach europäischen Standard etwa 4*, war aber tiptop, vor allem auch im Preisvergleich mit internationalen Ketten

10/10 Excellent

Cyril, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres bon service
tres bonne et bon emplacement pour acceder aux autre quartiers de la ville et metro a proximite.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很不错的老牌酒店
地理位置和酒店服务都非常好~毕竟是老牌酒店~~

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
有历史的酒店
住的是老楼,有点旧,但很有韵味,阳台有鲜花,很有欧洲风格,房间装修有些旧但还好

4/10 Poor

マライカ

Liked: Cleanliness
Disliked: Room comfort
あくまで、中国レベルの高級ホテル。オススメしません。
この値段を出すならもう少しレベルの高いサービスが欲しい。 半額くらいでもいいホテルは他にもある。 部屋が狭い。ほこりっぽい。 フィットネスは中国人の子供だらけでうるさい。 実際、ホテルスタッフは殆どが英語は話せませんから、 中国語話せない人は大変かも。何度もホテルスタッフがゲストとコミュニケーションとれず、何度か代わりに通訳をする羽目になりました。 オススメしません。 あくまで、中国レベルの高級ホテル。日本人的感覚でいくならば、中級以下です。

6/10 Okay

Verified traveller

Disliked: Staff & service