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Reviews of Krishnavalsam Regency

3 out of 5
Krishnavalsam Regency
Inner Ring Road, North Nada, Guruvayur, XVIII/311, Chavakkad, Kerala

Reviews

6.0
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 3 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

5.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Baiju

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The location is excellent for temple visit, and the staff is friendly and very helpful. The rooms have a musty/moldy smell, though linen was fresh and bathrooms were clean. There was sofa in the room which was very dirty, and I was worried there is mold! The room would have looked better and would have been more functional without the sofa! Less is more when it comes to furniture in a small hotel room - what is more important is cleanliness! I might not stay here again due to the cleanliness issue, though the staff and location were excellent.

6/10 Okay

Sandeep

Travelled with family and small children
Room is spacious, however lots of stains in many places. Restaurant food is horrible. Also my car's wheel cups were stolen when parked in hotel premises
Stayed 2 nights in Mar 2024

8/10 Good

Rugmini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel near the temple
Stayed 1 night in Jan 2024
Response from Mahesh on 20 Feb 2024
Dear Rugmini, Greetings!!! Thank you for taking out the time to write a review for us. We are happy to know that you enjoyed your stay with us. Your positive feedback keeps us motivated and helps in working in a much better way to serve all your needs. We look forward to welcoming you back in the near future.

4/10 Poor

Madhu

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning in the lobby is not turned on. Stuffy and steamy by the lobby area. Restaurant is poor and staff are not trained in hygiene, level of customer service. For example, the server was coughing and was not wearing a mask. Room was average and amenities like soaps, and shampoos were below par. Food was very average. They need a significant upgrade in service levels.
Stayed 4 nights in Nov 2023
Response from Mahesh on 21 Nov 2023
Dear Madhu, Greetings!!! Thank you for taking out the time to write a review for us. We apologize for the inconvenience during the stay. We assure you that we will improve, on that particular point where ever you felt we need betterment. sincerely hope you will consider our reply in its purest manner, and not let it stop you from staying with us in the future.

6/10 Okay

Ayyappadas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
This property used to have clean rooms.. Being a star property, this property should take more care in cleanliness. The room that we got were dirty with stains on the walls everywhere and the sheets also had stains in them. Highly uncomfortable pillows and bed. Some smaller pillows looked like they haven't seen the insides of a laundry machine in ages.
Stayed 1 night in May 2023
Response from Sharon on 8 May 2023
Dear guest, thank you for leaving your feedback, We apologize for the inconvenience during the stay. we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We do extend it with all sincerity and we assure you that we will improve, on those particular points were you felt we need betterment. We sincerely hope you will consider our reply with its purest manner. We look forward to welcome you back in the near future.