The hotel needs refurbishing badly .The evening mealtime staff were not very helpful and could not speak English witch made things difficult, the food was badly cooked, the complaint we made was not registered. The morning staff were much more helpful and friendly, he apologised and suggested we make you aware of our complaint and overall disappointment with our stay at this hotel. We have frequently stayed at other campanile hotels in our travels and had excellent experiences. HOPE THIS IS A ONE OFF.