We’re happy you enjoyed your stay! We hope you choose to stay with us again soon, Allan.

Jacob, thank you for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

You are correct, Karen. We aim to price our parking competitively within the area to ease this burden and we appreciate your understanding. Hopefully, you will continue to choose Sheraton Charlotte Hotel in the future.

It's deeply regrettable to hear about the flooding in your room and the disruption it caused during your stay. Having to relocate in the early hours is understandably distressing and far from the experience we aim to provide. The lack of immediate support at the time certainly seems frustrating. This incident is being taken very seriously, and steps are being implemented to ensure that such an inconvenience does not occur again. It is clear this experience did not meet your expectations or our standards, and we are committed to rectifying this situation. We hope to have another opportunity to restore your confidence in our hospitality under much better circumstances.

We are thrilled you could explore the best attractions in town with ease from our awesome location, Jennifer. Thank you for sharing your positive experience at Sheraton Charlotte Hotel. Revisit anytime!

Eric, your five-star praise is truly rewarding. Thank you from everyone at Sheraton Charlotte Hotel. We are happy our service and accommodations impressed you significantly but we will definitely have maintenance check on the water temperature so your next stay is even more enjoyable. See you then!

Thank you for your five-stars, Haylee. We look forward to your return and hope it's soon!

Jevar, we are glad you could take advantage of our amenities during your stay. We appreciate your feedback and will continue working hard to impress you further in the future. See you next time!

Nelly, we regret you were not satisfied with your recent stay. We appreciate your honestly and will be discussing updates with our Management Team. Please allow us another opportunity to improve your impression in the future. Thank you!

Knowing that our attention to detail was amiss is disappointing, Denisse. We assure you we take your concerns seriously and will address this immediately with housekeeping. We hope for a second chance to restore your trust. Thank you.

Thank you for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

And we enjoyed having you here, Novia! We hope you will be joining us at Sheraton Charlotte Hotel again. Until next time!

Hakan, we are overjoyed to read your stay was perfect all around. Thanks for choosing Sheraton Charlotte Hotel. See you next time!

We appreciate you letting us know your stay was enjoyable, Emmanuel. We would love to hear how we can impress you even further next time! We are positive that we can earn another star or two when you revisit Sheraton Charlotte Hotel!

While your five-star rating makes us proud, we are sad to read our restrooms left something to be desired. We will discuss your helpful feedback internally as we want our guests to experience comfort in every area of their stay. Thank you, Joseph, for your review. We hope you will still choose our property in the future so we can continue to impress you.

We love that you could experience everything Charlotte has to offer with great ease from our ideal location, Julissa. It's also a joy to read our southern hospitality further won you over here at Sheraton Charlotte Hotel. We hope to be your first choice for your future trips to our area!

We strive to offer all of our guests a top-notch experience and your rating does not reflect a typical stay with us, Kamila. It is our hope you will visit us again so that we can win you over completely.

Sherri, what incredible feedback! Hearing your experience with us at Sheraton Charlotte Hotel was impeccable from start to finish has us all smiling! We hope for the honor of hosting you again one day soon!

Thank you, John, for sharing your experience. It is unfortunate to hear that the noise and condition of your room negatively impacted your stay. The fact that you were unable to get a good night's rest leading to your early departure and you were not compensated is understandably frustrating. Your feedback is important, and efforts will be made to address these concerns to improve the guest experience. We suggest contacting your booking agency as we are unable to make changes and/or adjustments to reservations not made with us. Should you need anything further we are always here for you. Hopefully, we can work to restore your full confidence in us.

How exciting to read our location eased your travels and allowed you to explore the best attractions in town! Be sure to choose Sheraton Charlotte Hotel again, Dustin! Thanks!

Nazira, we are sorry to read you had trouble with room service during your stay. We hope your experience was comfortable and enjoyable otherwise. We will look into this immediately so your future visits are perfect from start to finish.

We loved to hear your time at Sheraton Charlotte Hotel was perfect! Thank you for sharing, Laura! We hope to welcome you back soon!

Thank you for sharing your positive experience with us at Sheraton Charlotte Hotel, Mark! We're thrilled to hear that you enjoyed your stay, from the convenient location to the warm hospitality! It's fantastic that you appreciated the view of downtown from your room and found everything to your liking. We look forward to welcoming you back on your next visit to town and providing you with another memorable stay. Safe travels until then!

Receiving your perfect rating and praise is exciting, Jerem! Thank you for letting us know that your stay at Sheraton Charlotte Hotel was impressive. Be sure to choose us whenever you are in town!

Wow! What a generous compliment, Jennifer! Thank you from all of us at Sheraton Charlotte Hotel. Revisit anytime!

We regret that your experience did not leave you with a better impression, Callan. We hope to have another chance to restore your confidence in us.

Thank you for taking a moment to leave us with your positive score. Hurry back, Christopher!

Myles, your praise for our team is greatly appreciated! We love that our sparkling clean accommodations and convenient location also impressed you. Be sure to choose Sheraton Charlotte Hotel again!

Thank you for taking the time to review your stay at Sheraton Charlotte Hotel. It's delightful to hear that you enjoyed your room, the amenities, and our dining options! Your recommendation is much appreciated! We're also glad that Starbucks added a comforting touch to your early departure. It's wonderful to know that the team made you feel welcome and that the location served your needs well. Looking forward to your next visit when you're back in town for another concert or just to relax and enjoy the area!

We appreciate you sharing your thoughts with us! We loved offering the best hospitality experience possible and hope to do it again soon! Thanks for choosing Sheraton Charlotte Hotel. Until next time!

Thank you for taking a moment to leave us with your positive score. Hurry back!

Thank you, Jeffrey, for sharing your five-star feedback. We are thrilled your experience was seamless all around. Be sure to choose Sheraton Charlotte Hotel again!

Brandy, we loved welcoming you to the Sheraton Charlotte Hotel! Thank you for your fantastic comments about our efficient team and spacious accommodations. Please think of us when planning your next getaway!

While we’re delighted that our fantastic location proved helpful for your needs, Glenn, it’s disappointing that we were unable to surpass your expectations. Our team will review your feedback to see how we can enhance the guest experience. Please allow us a second chance to make a better impression.

We love knowing that you felt welcomed and well cared for from the moment you arrived, William! Thank you for your five-star score for the Sheraton Charlotte Hotel. We hope your plans bring you back soon!

Our team will be elated by your comments, Rafael! We are dedicated to clean spaces and we’re so glad it shows. Please visit us again soon at the Sheraton Charlotte Hotel!

We are pleased you could take advantage of our ideal location, Richard. Thank you for choosing Sheraton Charlotte Hotel. See you next time!

We are known for our southern hospitality here at Sheraton Charlotte Hotel and glad this enhanced your experience tremendously, Allen. Thank you for your compliments. Be sure to choose us again whenever you are in Charlotte!

Heather, we appreciate your review and enjoyed having you here with your family. Thank you for your compliments regarding our rooms, but we will definitely speak with housekeeping to enhance their attention to detail moving forward. Your honest insights about our amenities help us to improve and we will discuss the rooftop with our Management Team. We hope to welcome you again for an even better getaway!

Receiving your five-stars means a lot to us! Thank you and we hope to see you again soon, Bruce.

What a joy to learn your stay was magnificent from start to finish, Michele. Be sure to choose Sheraton Charlotte Hotel again!

We love that you will be returning to Sheraton Charlotte Hotel in the future, Marcella. Thank you for your terrific feedback, particularly about our team! We all hope to see you again soon!

Edith, it is disappointing to read you were not completely satisfied with your stay. Thank you for taking the time to share your honest feedback as we always look for ways to improve. We would love another chance to win you over when you are back in Charlotte.

We appreciate your feedback and insights on areas you would like to see enhanced. We hope to impress you further in the future.

Kareem, it was a pleasure to serve as your home-away-from-home, and we thank you for your high marks. We would be delighted to welcome you back just as soon as you can!

We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Kevin.

While we appreciate your perfect score, we are disappointed to read about the difficulty you had with our leisure amenities. We will give your concerns immediate attention to ensure your future visits are enjoyable all around. Thank you.

It was a pleasure to have you as our guest, Bradley, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!

It was a pleasure to serve as your home-away-from-home, Julie, and we thank you for your high marks. We would be delighted to welcome you back just as soon as you can!

Thank you for your feedback. It's wonderful to hear that our team made a positive impression with their warmth and attentiveness. However, it's regrettable that the room condition did not meet your expectations or the standards we strive to uphold. Your comments about cleanliness and maintenance are taken seriously, as they are crucial for ensuring a comfortable and satisfactory guest experience. We hope to have the opportunity to better serve you in the future and provide the high-quality accommodation you expect from our Brand.