Standard Room, 2 Double Beds, Non Smoking | Select Comfort beds, individually furnished, desk, blackout curtains
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Reviews of Rodeway Inn

2 out of 5
Rodeway Inn
5820 Monroe Rd, Charlotte, NC

Reviews

5.0
Rating 10 - Excellent. 34 out of 258 reviews" "
Rating 8 - Good. 38 out of 258 reviews" "
Rating 6 - Okay. 43 out of 258 reviews" "
Rating 4 - Poor. 51 out of 258 reviews" "
Rating 2 - Terrible. 92 out of 258 reviews" "

5.2/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tatiana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

SHEILA, Astoria

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is really dirty and the area makes you feel unsafe. I would never recommend staying here to anyone and I will not be returning myself!
Stayed 2 nights in Feb 2024

6/10 Okay

Mikayla

Travelled with partner
Disliked: Amenities
Decent for a night's stay
Stayed 1 night in Dec 2023
Response from Rodeway Inn on 12 Dec 2023
Thank you, we look forward to serving you again.

10/10 Excellent

Garencha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Rodeway Inn on 12 Dec 2023
Thank you.

2/10 Terrible

Rachel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets and comforter had blood spots, "you know what i mean" stains and what looked like mold. Everything was dirty. Front desk person was high and had blood on the back of his shirt. Looked like it had not been cleaned a quite a while. Stayed just long enough to book another hotel room somewhere else. Went back to the front desk to tell him we are not staying bc of the disgusting accommodations. He said it had been more than 15 minutes, so he couldnt refund the room. Showed him pictures of the room and he said he would switch us to another room. No way! Hopefully i can get my money back.
Response from Rodeway Inn on 12 Dec 2023
It was unfortunate that you did not enjoy your stay, we strive to give each customer an "at home" stay, it is with our deepest regrets you were not 100% satisfied and we hope to have an opportunity to serve you better next time

10/10 Excellent

Bernie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was ight
Stayed 3 nights in Oct 2023
Response from Rodeway Inn on 12 Dec 2023
We thank you for your 5 out of 5 rating and hope to serve you in the near future.

10/10 Excellent

Ricky

Stayed 2 nights in Jul 2023

10/10 Excellent

David

Stayed 3 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
I like the atmosphere, quietness and great rapport
Stayed 7 nights in Jun 2023

8/10 Good

William

Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Rebekah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The tvs didn’t work and the WiFi was spotty. The power went out for about 30 mins for no reason.
Stayed 2 nights in Mar 2023

2/10 Terrible

Pamela

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible!! Worst ever.
Stayed 2 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

2/10 Terrible

Lori, Pennsylvania

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dump
We get that 3 am they gave us a double bed instead of a king the headboard fell off went down to complain they put us in a room with a king size bed and the people next to us were screaming all night and had dogs.the staff was nice the next day and kicked them but I was dissatisfied with it all I would never go back there again
Stayed 2 nights in Nov 2017

4/10 Poor

Greenleaf, charlotte

Disliked: Property conditions & facilities
people hanging around
its was ok
Stayed 1 night in Oct 2017

4/10 Poor

Melanie, asheville

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
All I can say is NO!
IS THIS WHAT YOU CALL A 65 DOLLAR HOTEL??? They don't honor their price guarantee. I had johns knocking on the door was propositioned in the parking lot!
Sink was stained with something that wouldn't come off
Chair was filthy and torn
WHAT is on the carpet?/
Stayed 1 night in Oct 2017

8/10 Good

Derrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Location is the only thing going for this place
I would only recomend this place is you only needed to stay 1 night and it was absolutely your last resort.
Stayed 4 nights in Sep 2017

2/10 Terrible

Muhamad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
They gave my room away. I was on a business trip and I was late to my meeting
Stayed 2 nights in Aug 2017

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The guys were happy with their stay there. Good place to bunk down after a days work.
Stayed 1 night in Aug 2017

4/10 Poor

Dennis, durham nc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pictures are deceiving
Go see the room first smaller then what the pictures say
Stayed 1 night in Aug 2017

2/10 Terrible

Dan, Nashville

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Risky Place
My fiance booked this hotel for me when I unexpectedly had to stay one more night in Charlotte. The problem was that there was a PGA Golf Tournament and no hotels had vacancies within a 30 mile radius. When I arrived, I noticed the "office" to check in at was really a bullet-proof glass window with a hole to talk through, mush like you would see in a gas station in Compton. People were just hanging around loitering...everyone was just plain shady. Needless to say, I never checked in and went to a safe hotel and just slept in my car in a parking lot. This hotel should not even be listed on Expedia. Dangerous place.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

2/10 Terrible

Brooke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE
The absolute worst experience of my life. Motel is unclean, and unprofessional place I have ever stayed in. Debit card machine was "broken" so I was charged for my hotel TWO MONTHS after I stayed there which took almost all of my money out of my account a full 60 days after my horrible stay. Do not waste your money here!!!
Stayed 2 nights in May 2017

2/10 Terrible

Kartasha, Georgia

Disliked: Cleanliness
Found an illegal drug in my room.
Great area. Hotel staff was very nice. My 14 yr old and I arrived early Sat for lacrosse tourney. In at 4am out at 630am. All day on the field, came back to peculiar smell. Found source of that smell and it was a half smoked marijuana cigar. Asked for a full refund and they offered me $10.00 for a non smoking room with an illegal drug in it. If the cops busted in on us, it would have been charged to me and my son displaced until it was sorted. Not a happy customer.
Stayed 2 nights in Jun 2017

4/10 Poor

Ann

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old
This hotel was not dirty or anything, but everything is so old, broken, and there are stains everywhere in the room. Plus, the door is not soundproof at all so we could hear everything that was going on in the street.

4/10 Poor

Dennis, South Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities
Well, it's cheap.
First room shown was not ready, second was ready but reeking of smoke, even though a sign in reception said all rooms were non-smoking. The attendant, Mike, readily agreed to a refund for us and we went elsewhere. This is NOT a traveler's hotel, but rather a short-term apartment complex for local temporary workers. Give it a pass unless your budget demands the cheapest accommodation in Matthews, NC. It IS convenient to the Sharon-Amity/Monroe Rd area.

2/10 Terrible

Waleed, Greensboro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT DO IT!!!!! DEATH TRAP!!!! DANGEROUS HOTEL!!!
Horrible, i felt like my life was in danger, no joke. They had drug addicts literally living under the only stairway they had. Filthy room. Filthy sheets and horrible smell. Hotels.com you really need to refuse offering rooms for this place. Greenleaf inn the worst hotel experience i have ever had in my lofe. I regret even seeing the place i wish i could go back in time just to take this experience put of my memory.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!!
It was horrible!!!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The 1st room we had the toiler overflowed and got everything including our clothes wet. So we had to switch roims within the first 5 minutes of being there.The 2nd room the toilet was stopped up. The room under us smelled like marijuana. I had a man ask for money as we were leaving. Not pleased with it at all.

2/10 Terrible

Suphattra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

tony, columbia, sc

buyer beware
room was cheap. in the hood, key card never worked and had to ask for clean towels. guy at front desk had a gun on the desk....pay a little more and stay somewhere else.

2/10 Terrible

floyd

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible,find another place

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maybe it'll get knocked down soon?
If $47 is what you want to pay a night it's what you will get. Parking lot and building probably haven't been renovated or kept clean for years. 2 dirty pillows, 1 red blanket and a dirty white sheet. Shower curtain smelled of mold, as did the towels. The only thing that looked new was the sign in front of the hotel. Like I said before, if you want a place for cheap, it's what you will get. Hopefully the property will be bought and bulldozed.

2/10 Terrible

jerry, Charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mildew room
The first room smelled like mildew, the lady in the front office had a nasty attitude. She didn't won't to change my room. The second room air conditioner did not work good, cigarette ashes were in the bathroom floor,and these are suppose to be non smoking rooms. SMH!!!! I was not pleased.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn't a great experience at all. Room was not clean and had an awful smell.

4/10 Poor

andrew, columbia, sc

Disliked: Staff & service, property conditions & facilities, room comfort
You get what you pay for
I rented a room for two days and instead of putting a hold on my card the card was charged for both nights. keeping the hotel price in mind it wasnt as scary on the inside as i had suspected. The cloths and towels were thin and coarse and the rooms were dated,my covers had burn marks in them but the room was clean. Its the kind of hotel i would stay at with my frat brothers in college. On this occassion i had my wife and she was very uncomfortable so we checked out the next day. Thats when the problems started. It seems that the manager the only one that can do a refund which is why the card should not be charged in advance. So i had to wait a week to get my refund because he only works 3 or 4 days a week. this is a low budget hotel so please come with the mind frame when you come (you get what you pay for). If you need a cheap hotel and your prepared to settle then this might work for you. Good neighborhood, access to the bus, everything in the room is old like 1950's old but its clean and i did not see any bugs so its not all bad.

2/10 Terrible

ted, Louisiana

Disliked: Cleanliness, property conditions & facilities, room comfort
horrible
Worst hotel ever I didn't even stay it was so bad!!!!!!!!

4/10 Poor

Gregory, Charlotte

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay
Room only had a stand-up shower. Mattress was old and beat down. Limited TV channel

6/10 Okay

Verified traveller

The non smoking room smelled of smoke until I turned the AC on. The AC knobs were faded so I had no idea if I was turning on heat or cool. The management was respectful and kind. Good value for money though.

4/10 Poor

michelle, Beckley wv

Disliked: Staff & service, room comfort
Booked this hotel for two days halfway through the first night I cancelled the second night. There was four of us as I stated at check in there was only two sets of towels and wash cloths in the room so I requested two more and was told your not allowed to have more thank two and if you turn them in you could get more well needless to say we went to turn them in and they didn't have a key to gain access to clean linen... The housekeeping was late getting to work and at checkout I had to leave without even being able to bathe!!! Will never stay here again and recommend that you don't either....

2/10 Terrible

Jesse, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible!
It was my worst hotel stay experience! They didn't clean, put new sheets on till I told them after 2 nights. They woke me up two nights in a row. One of them they opened my door at 1 in morning because they didn't know I was in there. It terrified me!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
The room was dirty. The sheets on the bed were stained, the curtains were broken, the furniture was broken and stained. I could not stay there. I gave the keys back and had to find another Hotel.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Would Not Recommend
While the room is non-smoking, it reeked of cigarettes. Overall hotel generally felt unsafe.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't stay here!
I pulled in and was immediately greeted with sketchy people. Could have handled that but my room smelled like weed, and was very dirty. Knowing I couldn't get my money back, I still gave the key back and did NOT stay there.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location - dingy, disappointing room.
Prison lighting, noisy neighbors, paper-thin soap.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for
We have to given a different room on arrival because the key didnt work. The room was ok but the pillows were a little lumpy. There was a dirty towel behind the fridge and you could hear everything your neighbor had to say through the wall.

2/10 Terrible

rick, Greensboro nc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never stay at this motel
No towels in the morning bed not made