Breakfast area

Reviews of Continental Inn Charlotte

2 out of 5
Continental Inn Charlotte
1100 W Sugar Creek Rd, Charlotte, NC

Reviews

6.8
Rating 10 - Excellent. 104 out of 497 reviews" "
Rating 8 - Good. 161 out of 497 reviews" "
Rating 6 - Okay. 110 out of 497 reviews" "
Rating 4 - Poor. 63 out of 497 reviews" "
Rating 2 - Terrible. 59 out of 497 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shakila

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Kind customer service
Stayed 1 night in Oct 2023

8/10 Good

Raymond

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great Price and Very Clean
The Inn was for the money, and very clean. We had to leave early so I can not comment on the breakfast.
Stayed 1 night in Mar 2022

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Amber

Travelled with partner
Disliked: Cleanliness
Used condom in the trash can. Enough said.
Stayed 1 night in Dec 2021

6/10 Okay

Truenella

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for the price. If i ever in Charlotte again, i would stay there.
Stayed 1 night in Oct 2021

10/10 Excellent

Tyler K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was amazing! The room was on point! It was very clean and well furnished the shower was nice and big the toilet was handicapped friendly. The room was beautiful everything about it was just amazing I will definitely be returning again!
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was fine
Check-in was a little confusing at first. Once you walk through the first set of doors at the entrance, the second set of doors leading to the lobby/breakfast area is blocked off (no free breakfast, fyi) probably due to covid, so you check in and out through the a window right there. There was a sign saying the front desk person was away and will be back in 10 minutes, so we waited in the parking lot for about 25 mins (we arrived earlier than our check-in time), came back, and no one was there. The front desk person walks around the 1st and 2nd floors of the hotel, but I guess he noticed we walked in, so he came down quickly. Check-in was quick and easy. Room was pleasant and clean, but a little noisy outside since the hotel is right beside a busy street, and our room was the closest one to the front/check-in section, ice machine, and vending machines, so a lot of people passed by. That wasn't an issue for us though since we were only there to sleep for a few hours after a concert. Check-out was also quick and easy. We would stay there again
Stayed 1 night in Oct 2021
Response from shiva on 19 Oct 2021
We are sorry for your inconvenience ..We really appreciate your feed back.. Thanks for staying with us. please come again.

10/10 Excellent

Dicarus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from sam on 19 Oct 2021
Thank you very Much. please come again.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Deborah

Liked: Cleanliness, room comfort
Okay
The stay was good, could’ve been better
Stayed 1 night in Nov 2020

8/10 Good

curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price it was nice
I enjoyed my stay hotel room was clean and nice.
Stayed 3 nights in Apr 2020
Response from sam on 5 May 2020
Thank you so much..

10/10 Excellent

Quennetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Overall GREAT EXPERIENCE ‼️ Would definitely stay again.
Stayed 1 night in Apr 2020
Response from sam on 5 May 2020
come again..thanks a ton..

10/10 Excellent

Mike, Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location clean good price safe location food
Stayed 1 night in Mar 2020
Response from sam on 5 May 2020
thanks for your feedback..we appreciate it.. thanks for staying with us.

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities
Economical and convenient
This hotel is conveniently located and easy to find and access. This hotel is due for an renovation. Right now it is a bit ‘tired’, but is a economical place to stay.
Stayed 1 night in Mar 2020
Response from sam on 28 Mar 2020
Thanks for staying with us.come again..we really appreciate your feed back.. thanks again..

4/10 Poor

Melonie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2020
Response from sam on 19 Mar 2020
thank you very much...

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Not the best, not the worst motel.
Hotel was close to an intersection of Interstate and was a major traffic area for the college nearby. There was quite a bit of road noise from the highway/street throughout the night. There was also several (at least one per hour) instances of sirens going by through the night. On the flip side, the attendant was very helpful and friendly.
Stayed 1 night in Mar 2020
Response from sam on 19 Mar 2020
thank you very much...we really appreciate your feed back.. thanks for staying with us..

6/10 Okay

Adrienne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2020
Response from sam on 19 Mar 2020
thank you very much...we really appreciate your feed back.. thanks for staying with us..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from sam on 19 Mar 2020
thank you very much...we really appreciate your feed back.. thanks for staying with us..

8/10 Good

Dalmas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn’t a da of the area, yet the Owner or whoever was the guy upfront made sure he showed me that the property was in excellent condition. Bed was great, room was quiet and had no odors.
Stayed 2 nights in Feb 2020
Response from sam on 19 Mar 2020
Muchas gracias Para permanecer aquí nuevamente esta vez, quédese aquí con nosotros cuando sea necesario

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean. Breakfast is good. Would like to come here again
Stayed 2 nights in Jan 2020
Response from sam on 1 Feb 2020
thank u very much.. we really appreciate your feedback..come again..

10/10 Excellent

Alex, Florida

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Easy check in and check out. Highly recommend
Stayed 1 night in Jan 2020
Response from sam on 1 Feb 2020
Thanks a ton ...come again, thanks for staying with us..

4/10 Poor

Debra

Business traveller
Disliked: Room comfort
Stayed 3 nights in Dec 2019
Response from sam on 25 Dec 2019
Thank you very much.. come again.. we really appreciate your feedback ..thanks for staying with us..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and chill and i appreciated that. Breakfast could be a little more diverse
Stayed 2 nights in Nov 2019
Response from sam on 25 Dec 2019
Thank you very much.. come again.. we really appreciate your feedback ..thanks for staying with us..

10/10 Excellent

Home

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from sam on 25 Dec 2019
Thank you very much.. come again.. we really appreciate your feedback ..thanks for staying with us..thanks a ton.

10/10 Excellent

La

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the price
check in was quick and the room was clean, the Belgian waffle maker was pretty awesome in the morning. For the price it was really convenient as a stop through between DC and Atlanta. Everybody who worked there was really nice too!
Stayed 1 night in Nov 2019
Response from sam on 25 Dec 2019
Thank you very much.. come again.. we really appreciate your feedback ..thanks for staying with us..

8/10 Good

Kandace

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The room was clean, however the toilet was stopped up when we arrived. Otherwise it was fine for the cost. Easy to navigate from the interstate.
Stayed 1 night in Nov 2019
Response from sam on 19 Nov 2019
thanks a ton,,,we really appreciate your feed back..thanks for staying with us..come again.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Bad neighborhood.
The staff here is very nice, however, the property is in need of updates. I asked for a quiet room, but was given a room close to the busy, loud highway and neighbors in the next room who insisted on smoking outside my hotel door late at night. Sirens blazed all night long due to bad location. When I left the parking lot at 10am after checkout, there was an obvious drunk man standing on the corner with a bottle of liquor in his hand, swaying in the median advertising something about "buying houses." Bed was uncomfortable and the sheets and towels were dated. Yucky furniture and carpet, however, newer TV with HBO. Only fast food around, so must drive to find a decent meal. Won't stay here again.
Stayed 1 night in Sep 2019

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect affordable clean room for a working weekend. Staff is kind. I thoroughly enjoyed my hot shower. For anyone gluten-free, there were fresh crisp apples and clementines at breakfast. Note: you will hear traffic and sirens from the busy street.
Stayed 1 night in Aug 2019
Response from Continental Associates on 23 Sept 2019
Thank you very much for your comment. We appreciate you staying with us. Please come again. Thanks again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and smelled clean, bed was comfy. Good price.
Stayed 1 night in Aug 2019
Response from sam on 8 Aug 2019
Thanks a ton..we really appreciate your feedback for staying with us..

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2019
Response from sam on 8 Aug 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from sam on 1 Aug 2019
thank you so much for staying

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019
Response from sam on 1 Aug 2019
thanks a ton

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from sam on 1 Aug 2019
thank u for staying

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from sam on 1 Aug 2019
thank you so much we appreciate it

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from sam on 25 Jul 2019
thank you very much..we really appreciate your feedback.thanks for staying with us.

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The AC blower in the room made it impossible to sleep. Very loud.
Stayed 1 night in Jul 2019
Response from SAM on 23 Jul 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from SAM on 23 Jul 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
You get your money's worth with this property. What it lacks in amenities it make up in cleanliness, even the carpet is spotless. Comfortable bed and good pillows. Its very quiet, except the occasional police car siren driving by, it's not the best part of town, but the property is fenced in and looks and feels safe. It's also next to I85 if getting around town its important.
Stayed 6 nights in Jun 2019
Response from sam on 7 Jul 2019
Thanks for staying with us.. thanks for your feedback..

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from SAM on 16 Jun 2019
hanks a ton...we really appreciate it.. thanks a lot... come again.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
My room.keys wouldnt work after first use. Had to keep going multiple times to get keys. Within 2 days i had 4 sets of room.keys. microwave didnt work. Reported 3times and never was replaced or addressed
Stayed 2 nights in May 2019
Response from sam on 7 Jul 2019
Thanks for staying with us.. thanks for your feedback..

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Value and relative convenience to CMS. Places around the track were jacked up due to the Hot Rod Power Tour being in town.
Stayed 2 nights in Jun 2019
Response from SAM on 16 Jun 2019
hanks a ton...we really appreciate it.. thanks a lot... come again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
If hotel was in a different neighborhood would stay again.
Stayed 1 night in Jun 2019
Response from SAM on 16 Jun 2019
hanks a ton...we really appreciate it.. thanks a lot... come again.

4/10 Poor

Adam

Disliked: Cleanliness, staff & service, room comfort
Very poor breakfast and hospitality regarding food
Was told we couldnt take food back to our room and had to eat in front of them
Stayed 1 night in Jun 2019
Response from sam on 7 Jul 2019
thanks for your feedback..

2/10 Terrible

Ulysses

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best.
Not the best.
Stayed 1 night in Jun 2019
Response from sam on 9 Jun 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner is old and does not blow out cold air making for a very uncomfortable one night stay in 94 degree weather. The room is not updated or clean. I felt a bit misled by the other reviews for this property. Location is far from airport with not many choices of food around. The neighborhood is not good for a pleasant stay.
Stayed 1 night in May 2019
Response from sam on 9 Jun 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay in a great hitel
Stayed 4 nights in May 2019
Response from SAM on 8 Jun 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from SAM on 28 May 2019
Thanks a ton.. your feedback inspires us to provide excellent service.. come again..Thanks for staying with us..

6/10 Okay

CONSTANCE M.

Liked: Cleanliness, staff & service, room comfort
Continental Inn
Not bad for a one night stay. It was clean & the price was right.
Stayed 1 night in May 2019
Response from SAM on 28 May 2019
Thanks a ton.. your feedback inspires us to provide excellent service.. come again..Thanks for staying with us..