Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi
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Reviews of Comfort Inn

2.5 out of 5
Comfort Inn
6400 Maccorkle Avenue SE Building B, Charleston, WV

Reviews

8.8

Excellent

Rating 10 - Excellent. 379 out of 669 reviews" "
Rating 8 - Good. 197 out of 669 reviews" "
Rating 6 - Okay. 51 out of 669 reviews" "
Rating 4 - Poor. 18 out of 669 reviews" "
Rating 2 - Terrible. 24 out of 669 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the interstate plenty of parking.
Stayed 1 night in May 2024

6/10 Okay

Lijian

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
The front desk gave us the wrong wifi password, when we called, no one pick up the phone for good 15 min.
Stayed 1 night in May 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good, a good variety. The rooms were clean & well stocked. The beds were comfortable & the shower pressure was excellent. Two things that have room for improvement are the musty smell throughout the hotel including the room & the air conditioner, we left it on 65 from the time we got there until we left & it left the room just comfortable.
Stayed 3 nights in May 2024

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
met our needs
Stayed 1 night in May 2024

10/10 Excellent

Clara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Will be staying again when making a trip down south.
Stayed 1 night in May 2024

8/10 Good

Arvydas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Friendly team on night shift.
Stayed 1 night in May 2024

10/10 Excellent

Maureen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As with all hotels, the floor in the room always turns my socks brown but otherwise, a decent hotel. Felt safe and it was quiet. We traveled with two toddlers. All was fine. The coffee machine at breakfast was fabulous; it made me a frothy latte that made my morning. They had hot breakfast foods like eggs and sausage as well as the usual staples. Nice seating area. Matt at the front desk was nice.
Stayed 1 night in May 2024

10/10 Excellent

Alodia

Liked: Cleanliness, staff & service, property conditions & facilities
Always doing an above and beyond accomodation, service, polite people at the front and good food during breakfast.
Stayed 1 night in May 2024

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the accommodation for my bicycle and the staff member who made sure I had an easy in and out to get my bicycle in my room. My car was parked right outside my window.
Stayed 1 night in May 2024

8/10 Good

Gina, Hoffman Estates

Liked: Staff & service, property conditions & facilities
Helpful and kind front desk
Stayed 1 night in May 2024

10/10 Excellent

Patti

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had just finished 13 hrs on the road and were exhausted! So we really appreciated one of the most comfortable beds we’ve ever slept on in a hotel.
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Jennie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice wished a handicap bar would have been attached to counter or one installed along side of the toilet as just having the bar in back made it difficult for my elderly mother to use the handicap shower was great
Stayed 1 night in May 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service and quiet room.
Stayed 3 nights in May 2024

6/10 Okay

Rosalie

Travelled with partner
Liked: Staff & service, amenities
The floor in the room seemed a bit sticky. Other than that everything was fine.
Stayed 2 nights in Apr 2024

8/10 Good

Rosalie

Travelled with partner
Liked: Amenities
Overall it’s a consistently decent stay.
Stayed 2 nights in May 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, fast check in, large dining room with lots of Breakfast choices!
Stayed 1 night in May 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy check in late at night. Room is comfortable for our needs. Would definitely stay here again!
Stayed 1 night in May 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the beds extremely comfortable.
Stayed 2 nights in May 2024

10/10 Excellent

Carla, Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendliness and restaurant recommendations
Stayed 1 night in Apr 2024

6/10 Okay

Kirk

Travelled with partner
Liked: Amenities
It was a good stay, a bit dated but clean. The bed was very bouncy and squeaky. As tired as we were from 12 hours of driving it worked. Breakfast was good.
Stayed 1 night in Apr 2024

10/10 Excellent

ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price.
Stayed 1 night in May 2024

10/10 Excellent

Chris, Burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, inexpensive, especially for such a nice property.
Stayed 1 night in May 2024

10/10 Excellent

daniel, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Places to eat nearby
Stayed 1 night in May 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from a lovely stay at the Comfort Inn in Charleston, WV. Staff were very friendly and helpful. Room and bathroom were clean. Breakfast was fine - though the coffee wasn't great. Good choice of fruit, yoghurts and bakery items. I did not try the cooked breakfast but the rest of the family did and enjoyed it.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quite and clean .
Stayed 1 night in Apr 2024

6/10 Okay

Danielle

Liked: Cleanliness
Met expectations for cheap stay. As expected.
Stayed 1 night in Apr 2024

10/10 Excellent

Randal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best night sleep! Superior facility, excellent location, many restaurants within a short drive. OUTSTANDING staff!!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Vonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Main carpets seemed new and clean
Stayed 1 night in Apr 2024

10/10 Excellent

Karen, Conway

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Stayed 1 night in Apr 2024

10/10 Excellent

tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Amazing staff and great breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bed was very comfy. The staff were friendly and check-in was quick and easy.
Stayed 3 nights in Apr 2024

6/10 Okay

Joanne

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
Hair dryer in room didn’t work. Outlet in the bathroom didn’t work. Vending machine outside room only took quarters—-Who walks around with $2-3 dollars in quarters with them??? Cable reception awful. Neighborhood looked very sketchy. I expected better
Stayed 1 night in Apr 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Apr 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Norene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an issue with the plumbing in my room. Staff was notified.
Stayed 1 night in Apr 2024

10/10 Excellent

tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean with nice size room. Staff were very friendly and the breakfast was great!
Stayed 2 nights in Mar 2024

6/10 Okay

Andrea

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Michael on 1 Apr 2024
Dear Andrea,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaness, staff, breakfast.
Stayed 1 night in Mar 2024
Response from Michael on 1 Apr 2024
Dear Maria,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

10/10 Excellent

gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Michael on 1 Apr 2024
Dear Gretchen,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast...easy check in
Stayed 1 night in Mar 2024
Response from Michael on 1 Apr 2024
Dear Gary,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

10/10 Excellent

Karla

Travelled with partner
Liked: Property conditions & facilities
Found this very good . Comfortable bed and clean and great breakfast . Staff friendly . Would definitely recommend
Stayed 1 night in Mar 2024
Response from Michael on 1 Apr 2024
Dear Karla,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

10/10 Excellent

Doris Jean, Parma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. The room Very clean and well laid out with two side tables and places to put luggage.
Stayed 1 night in Mar 2024
Response from Michael on 1 Apr 2024
Dear Doris jean,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

6/10 Okay

Mary, Wakeman

Liked: Cleanliness, staff & service
Personally, the bed was way too hard and the pillows way too soft. I could have slept on the floor for the same comfort. If you like extremely hard beds, get this hotel. The people were extremely nice. Not as quiet as I hoped.
Stayed 1 night in Mar 2024
Response from Michael on 18 Mar 2024
Dear Mary,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2024
Response from Michael on 18 Mar 2024
Dear John,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,