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Reviews of Rodeway Inn & Suites - Charles Town, WV

2 out of 5
Rodeway Inn & Suites - Charles Town, WV
741 E Washington St, Charles Town, WV

Reviews

8.8

Excellent

Rating 10 - Excellent. 426 out of 795 reviews" "
Rating 8 - Good. 256 out of 795 reviews" "
Rating 6 - Okay. 64 out of 795 reviews" "
Rating 4 - Poor. 30 out of 795 reviews" "
Rating 2 - Terrible. 19 out of 795 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The heat/ac unit needs a option to keep the fan running at all times for background noise and to filter the smoky room smell.
Stayed 1 night in May 2024

6/10 Okay

lori

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Doors don’t seal very loud see daylight for 150 bucks over price
Stayed 1 night in May 2024

6/10 Okay

Bryan

Travelled with group
Liked: Cleanliness
When I called the front desk at about 1AM and told the clerk there were people yelling at each other in the parking lot. I was told there was nothing they were willing to do about it. It continued throughout the night. That was only on the second night.
Stayed 2 nights in May 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 4 nights. Enough parking. Bed comfy. Breakfast ok but same everyday. Room was non smoking but still had little smoke smell. Room was straightened after first night but after second night they never made bed so we put do not disturb for third and finished stay on fourth. Overall location good so we were satisfied. We never went to race track as we were busy with family.
Stayed 4 nights in Apr 2024

10/10 Excellent

Shelly m

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and convenient
Stayed 3 nights in Apr 2024

10/10 Excellent

Brian, Leesburg

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Apr 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nice and convenient to the casino but with concerts only lasting 90 minutes and the diner’s decline we’re less likely to return.
Stayed 1 night in Apr 2024

6/10 Okay

Paul

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property was old and dated, people were very nice though.
Stayed 1 night in Apr 2024

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, The staff was very nice and helpful. The breakfast was pretty good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pretty decent hotel to stay at.
Stayed 1 night in Apr 2024

4/10 Poor

Halina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
the room was not clean. The website gave excellent reviews. But it really could use updating. I felt like I walked into an Archie Bunker TV set living room. We'lI try another place next time.
Stayed 1 night in Apr 2024

10/10 Excellent

Juditih

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy property to get to and the price was great!
Stayed 1 night in Apr 2024

6/10 Okay

James

Stayed 1 night in Apr 2024

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
To be an older place. They have done a great job updating room. Very quiet and cozy. Will be staying again.
Stayed 1 night in Mar 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Larry

Stayed 1 night in Mar 2024

8/10 Good

sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful!
Stayed 1 night in Mar 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

James, Farmington

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell was terrible.
Stayed 1 night in Mar 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Juditih

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly service, and convenient and the price was great!
Stayed 1 night in Mar 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel consists of two buildings, the main one and a large auxiliary L-shaped building. I stayed in the main building and had an excellent, very large room, complete with a balcony and outdoor chairs for sitting. As others have said, the place is somewhat dated, but the staff and the attention to detail made up for it. And the price was very reasonable. I'd stay here again when in the area, for sure.
Stayed 2 nights in Mar 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and reliable service!
Stayed 1 night in Dec 2023
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy convenient parking.
Stayed 1 night in Feb 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Felicia

Travelled with partner
Liked: Amenities
Great location staff was on point and breakfast was good. Overall pretty Gud for da money
Stayed 1 night in Feb 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time at Rodeway Inn and Suites
Stayed 1 night in Feb 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly Staff.Clean room, comfortable beds, shuttle to the track, & fun bar downstairs.We will go back again.
Stayed 1 night in Feb 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Hotel was clean, comfortable and convenient. Breakfast was great!
Stayed 1 night in Feb 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Stay, Friendly Staff !!
Room was on "ground floor" and I parked in front of the door to the room. PERFECT !!
Stayed 1 night in Feb 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, property conditions & facilities
Love the convenience to the casino!
Stayed 1 night in Feb 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! The rooms are very clean and comfortable! A nice bonus: a jacuzzi in the bathroom! This is amazing! And a delicious breakfast! We will definitely stay at this hotel on our next travels!
Stayed 1 night in Feb 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice stay
We enjoyed our stay here ... included a good breakfast.
Stayed 1 night in Jan 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Nice hotel. Very clean and had everything we needed. Great location.
Stayed 1 night in Jan 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Absolutely great place to stay. Staff are super friendly and rooms are very clean. Close to everything. Great stay
Stayed 1 night in Jan 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Much better than expected inside. Perfect location for casino and track.
Stayed 2 nights in Jan 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Arteaka

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

John, RENO

Stayed 1 night in Jan 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

James

Stayed 1 night in Jan 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Francis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Vicky

Travelled with group
Very clean and friendly service
Stayed 1 night in Jan 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Abby

Stayed 1 night in Jan 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ottis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Good place, friendly staff, right next to the Casino, great value!
Stayed 1 night in Jan 2024
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Micael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was clean with nice amenities and the transportation to and from casino was very convenient.
Stayed 2 nights in Dec 2023
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

alexandre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Perfect cost X benefit hotel for business stay or even road trip stay.
Stayed 2 nights in Dec 2023
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Travis

Stayed 3 nights in Dec 2023
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sherry

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

John

Stayed 3 nights in Dec 2023
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Dwight on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!