Premium Room, Smoking, City View | 1 bedroom, premium bedding, minibar, in-room safe

Reviews of Hotel Turquoise

4 out of 5
Hotel Turquoise
29/7 Industrial & Business Park Phase 2, Chandigarh, Punjab

Reviews

5.2
Rating 10 - Excellent. 2 out of 25 reviews" "
Rating 8 - Good. 5 out of 25 reviews" "
Rating 6 - Okay. 6 out of 25 reviews" "
Rating 4 - Poor. 5 out of 25 reviews" "
Rating 2 - Terrible. 7 out of 25 reviews" "

4.8/10

Cleanliness

5.2/10

Staff & service

3.0/10

Amenities

5.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

chengalvarayan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
Stayed 1 night in Aug 2022
Response from Bhuwnesh sharma on 11 Oct 2022
Dear guest, Namaskar!!!! On behalf of entire team i would like to thank you for providing us with your valuable feedback as it is of great importance to us when our guest takes out time to let us know about our services and quality rendered. , however, it is very unfortunate that the hotel didn't match up to your expectations. Kindly accept our sincere apology for the discomfort you faced at hotel, we are really concerned about the same. Looking forward to welcome you again at turquoise with warm and improved hospitality.

2/10 Terrible

Pawan singh

Stayed 1 night in Apr 2022
Response from Bhuwnesh sharma on 11 Oct 2022
Dear guest, Namaskar!!!! On behalf of entire team i would like to thank you for providing us with your valuable feedback as it is of great importance to us when our guest takes out time to let us know about our services and quality rendered. , however, it is very unfortunate that the hotel didn't match up to your expectations. Kindly accept our sincere apology for the discomfort you faced at hotel, we are really concerned about the same. Looking forward to welcome you again at turquoise with warm and improved hospitality.

6/10 Okay

Deep

Business traveller
Stayed 1 night in Dec 2021
Response from Bhuwnesh Sharma on 11 Oct 2022
Dear guest greetings!!! It was indeed a great pleasure for all of us to have you stay at the turquoise, during your recent visit to the city. Thank you for rating our services well, we are glad that your experience here was to your satisfaction. We are indeed grateful for your kind appreciation of the service delivered by our associates, your feedback is truly motivating and will drive us further in our efforts. We look forward to having you stay with us again. It would be a pleasure to offer the best of our hospitality and services to you.

10/10 Excellent

Pralabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Bhuwnesh Sharma on 26 Feb 2021
Dear guest greetings! it was indeed a great pleasure for all of us to have you stay at the turquoise, during your recent visit to the city. Thank you for rating our services well, we are glad that your experience here was to your satisfaction. We are indeed grateful for your kind appreciation of the service delivered by our associates, your feedback is truly motivating and will drive us further in our efforts. We look forward to having you stay with us again. It would be a pleasure to offer the best of our hospitality and services to you.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2020
Response from Bhuwnesh Sharma on 11 Oct 2022
Dear guest greetings! It was indeed a great pleasure for all of us to have you stay at the turquoise, during your recent visit to the city. Thank you for rating our services well, we are glad that your experience here was to your satisfaction. We are indeed grateful for your kind appreciation of the service delivered by our associates, your feedback is truly motivating and will drive us further in our efforts. We look forward to having you stay with us again. It would be a pleasure to offer the best of our hospitality and services to you.

4/10 Poor

Harpreet

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay at this place
Please don’t stay at this hotel. Rooms are not clean and almost everything is broken. First, they give me 403 room and when I entered the room it was not clean and flash was not working. I request them to give me another room, they shifted me to 404 and that was horrible, shower door slider was not there and when I ask them about it they said to use it like this. Sockets were hanging and it was very unhygienic and even the door key was not working. I have to use the manual key because the electronic key lock was not there.
Stayed 1 night in Mar 2020
Response from Bhuwnesh Sharma on 11 Oct 2022
Dear guest, Namaskar!!!!On behalf of entire team i would like to thank you for providing us with your valuable feedback as it is of great importance to us when our guest takes out time to let us know about our services and quality rendered. , however, it is very unfortunate that the hotel didn't match up to your expectations. Kindly accept our sincere apology for the discomfort you faced at hotel, we are really concerned about the same. Looking forward to welcome you again at turquoise with warm and improved hospitality.

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were so suffocating. No hot water in Bathroom. Spider web near the bed. Ac was pathetic and the staff didn’t even changed the room on request. exhaust fan in bathroom does it works. Towels were dirty. Worst experience till now
Stayed 1 night in Feb 2020
Response from Bhuwnesh sharma on 11 Oct 2022
Dear guest, Namaskar!!!! On behalf of entire team i would like to thank you for providing us with your valuable feedback as it is of great importance to us when our guest takes out time to let us know about our services and quality rendered. , however, it is very unfortunate that the hotel didn't match up to your expectations. Kindly accept our sincere apology for the discomfort you faced at hotel, we are really concerned about the same. Looking forward to welcome you again at turquoise with warm and improved hospitality.

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was horrible experience. Room was dirty as hell, there were atleast 20 men drinking all night in next room and hotel staff didnt help to keep them quite. Sheets were dirty, bed was not made when we entered the room, water in tap was dirty ... just -5 stars if possible
Stayed 1 night in Dec 2019
Response from AJAY on 24 Dec 2019
Dear guest, thank you for your feedback. I Am very grateful for your note complimenting the staff. Feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. Thank you once again and I look forward to welcoming you back at hotel Turquoise

6/10 Okay

Vijay

Disliked: Cleanliness
Average
services are poor if u compare with the price
Stayed 1 night in Nov 2019
Response from AJAY on 24 Dec 2019
Dear guest, thank you for your feedback. I Am very grateful for your note complimenting the staff. Feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. Thank you once again and I look forward to welcoming you back at hotel Turquoise

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019
Response from Bhuwnesh Sharma on 11 Oct 2022
Dear guest, Namaskar!!!! On behalf of entire team i would like to thank you for providing us with your valuable feedback as it is of great importance to us when our guest takes out time to let us know about our services and quality rendered. , however, it is very unfortunate that the hotel didn't match up to your expectations. Kindly accept our sincere apology for the discomfort you faced at hotel, we are really concerned about the same. Looking forward to welcome you again at turquoise with warm and improved hospitality.

8/10 Good

Tavleen

Liked: Staff & service, property conditions & facilities, room comfort
They had good service
Stayed 1 night in May 2019
Response from Bhuwnesh Sharma on 26 Feb 2021
Dear guest greetings! it was indeed a great pleasure for all of us to have you stay at the turquoise, during your recent visit to the city. Thank you for rating our services well, we are glad that your experience here was to your satisfaction. We are indeed grateful for your kind appreciation of the service delivered by our associates, your feedback is truly motivating and will drive us further in our efforts. We look forward to having you stay with us again. It would be a pleasure to offer the best of our hospitality and services to you.

4/10 Poor

Harsh

Disliked: Cleanliness, property conditions & facilities
Broken flush, dirty toilet and room
Dirty toilets and rooms. Not cleaned properly. Hot water wasn’t available in the morning. Broken toilet flush. Was required to fix multiple times. Towels had a very bad smell. Not going to stay here again.
Stayed 1 night in Apr 2019
Response from Ajay on 10 Apr 2019
Thank you for staying with us during your recent visit and sharing a review. We appreciate your valued views and it has been shared with the concerned team. Our sincere apologies if any kind of hassles faced during the stay. We look forward to welcome you again in future with our best hospitality services

8/10 Good

DANISH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place to stay
Value for Money
Stayed 2 nights in Dec 2018
Response from Ajay on 1 Apr 2019
Thank you for staying with us during your recent visit and sharing a review. We appreciate your valued views and it has been shared with the concerned team and we hope you will continue to recommend our hotel to your friends, family and company. Our sincere apologies if any kind of hassles faced during the stay. We look forward to welcome you again in future with our best hospitality services.

8/10 Good

SURINDER

Liked: Staff & service, property conditions & facilities, room comfort
Gurpreets Chandghir trip.
Food was good, room was comfortable but there was no hot water in the shower. They just couldn’t do anything about it for my 3 days stay.
Stayed 3 nights in Feb 2019
Response from Ajay on 1 Apr 2019
Thank you for staying with us during your recent visit and sharing a review. We appreciate your valued views and it has been shared with the concerned team and we hope you will continue to recommend our hotel to your friends, family and company. Our sincere apologies if any kind of hassles faced during the stay. We look forward to welcome you again in future with our best hospitality services.

2/10 Terrible

Aman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel disgusting
I am uploading pic of my stay.. bathroom was leaking, mould everywhere, dirty hotel not a 4 star.. not even a 1star
Stayed 2 nights in Dec 2018
Response from Ajay on 1 Apr 2019
Thank you for staying with us during your recent visit and sharing a review. We appreciate your valued views and it has been shared with the concerned team and we hope you will continue to recommend our hotel to your friends, family and company. Our sincere apologies if any kind of hassles faced during the stay. We look forward to welcome you again in future with our best hospitality services.

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2018
Response from Ajay on 8 Nov 2018
Thank you for staying with us during your recent visit and sharing a review. We appreciate your valued views and it has been shared with the concerned team and we hope you will continue to recommend our hotel to your friends, family and company. Our sincere apologies if any kind of hassles faced during the stay. We look forward to welcome you again in future with our best hospitality services.

4/10 Poor

Ginda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disaster!
This was the worse experience ever, doors lock not working, toilets don't flush and no extra bed supplied only a matteress. This hotel should not rated over 1 star.
Response from Ajay on 1 Apr 2019
Thank you for staying with us during your recent visit and sharing a review. We appreciate your valued views and it has been shared with the concerned team and we hope you will continue to recommend our hotel to your friends, family and company. Our sincere apologies if any kind of hassles faced during the stay. We look forward to welcome you again in future with our best hospitality services.

4/10 Poor

Devinder

Disliked: Cleanliness, staff & service, room comfort
Avoid this at any cost.
Avoid at all cost if you can....terrible service. cold and soggy breakfast. dirty linen & filthy bathrooms.
Stayed 4 nights in Aug 2017
Response from Ajay on 1 Apr 2019
Thank you for staying with us during your recent visit and sharing a review. We appreciate your valued views and it has been shared with the concerned team and we hope you will continue to recommend our hotel to your friends, family and company. Our sincere apologies if any kind of hassles faced during the stay. We look forward to welcome you again in future with our best hospitality services.

10/10 Excellent

Marta, Chatham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great time happy to stay in your hotel. Food taste room service goo. Highly recommended
Response from Ajay on 1 Apr 2019
Thank you for staying with us during your recent visit and sharing a review. We appreciate your valued views and it has been shared with the concerned team and we hope you will continue to recommend our hotel to your friends, family and company. Our sincere apologies if any kind of hassles faced during the stay. We look forward to welcome you again in future with our best hospitality services.

8/10 Good

s n, mumbai

Liked: Cleanliness, property conditions & facilities
Good hotel for a short stay. Breakfast time is late for business customer who wnat to move out early
Response from Ajay on 1 Apr 2019
Thank you for staying with us during your recent visit and sharing a review. We appreciate your valued views and it has been shared with the concerned team and we hope you will continue to recommend our hotel to your friends, family and company. Our sincere apologies if any kind of hassles faced during the stay. We look forward to welcome you again in future with our best hospitality services.

6/10 Okay

Sumit, Jaipur

Disliked: Staff & service
Nice hotel in best prices
I would say if I compare to what i paid, it was great experience. Room service was slow. AC stopped working in middle of the night. Pricing doesn't mention what is not part of the menu. I was not told about inclusions/exclusions when they were confirming every time about what was chargeback and what was complimentary. Front desk was busy attending other customers and didn't care about solving my concerns. I kept waiting for 30 mins for the attention.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Response from ajay on 1 Apr 2019
Thank you for staying with us during your recent visit and sharing a review. We appreciate your valued views and it has been shared with the concerned team and we hope you will continue to recommend our hotel to your friends, family and company. Our sincere apologies if any kind of hassles faced during the stay. We look forward to welcome you again in future with our best hospitality services.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Response from Ajay on 1 Apr 2019
Thank you for staying with us during your recent visit and sharing a review. We appreciate your valued views and it has been shared with the concerned team and we hope you will continue to recommend our hotel to your friends, family and company. Our sincere apologies if any kind of hassles faced during the stay. We look forward to welcome you again in future with our best hospitality services.

6/10 Okay

Randjeeta, Denhaag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Redelijk
Verblijf was aangenaam alleen het eten bij we halfpension viel tegen! Weinig variatie en geen westerse menu!
Response from Ajay on 1 Apr 2019
Thank you for staying with us during your recent visit and sharing a review. We appreciate your valued views and it has been shared with the concerned team and we hope you will continue to recommend our hotel to your friends, family and company. Our sincere apologies if any kind of hassles faced during the stay. We look forward to welcome you again in future with our best hospitality services.

2/10 Terrible

Sylvette

Disliked: Cleanliness, staff & service
Surtout à eviter
Hotel sale, joints de douche laissant passer l'eau, salle d'eau transformée en piscine. Petit déjeuner très sommaire, pas de choix, café aussi clair que du thé, pas même de serviette sur la table. En pension complète, bec confirmation preuve à l'appui nous nous sommes vus refuser les repas. Une de mes plus mauvaises expérience en Inde, cet hotel ne devrait pas être offert sur aucun site!!!!
Response from Ajay on 1 Apr 2019
Thank you for staying with us during your recent visit and sharing a review. We appreciate your valued views and it has been shared with the concerned team and we hope you will continue to recommend our hotel to your friends, family and company. Our sincere apologies if any kind of hassles faced during the stay. We look forward to welcome you again in future with our best hospitality services.