extremely poor internet and services shut down often.
YOu need to call reception for those things that should be placed in room on normal basis.
Late night in room services is a headache for them. They mihgt say no to everything.
faster the reception answer the calls, slower they provide the services.
Basic needs such as clothing iron is not available.
Location is great, rooms are warm in winter but that doesn't add up overall imperssion.
Make sure you check your bill before you leave...you might notice some extra charges added up for no reason and once you ask about the charges; staff will immediately remove those charges.