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Reviews of Hotel Aroma

3 out of 5
Hotel Aroma
Himalaya Marg, Sector 22-C, Twin Hotel Complex, Chandigarh, Punjab

Reviews

5.2
Rating 10 - Excellent. 1 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 3 out of 10 reviews" "
Rating 4 - Poor. 3 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

5.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Good but need to improve
Prime location but need to upgrade its rooms are to compact and biggest problem was ventilation in aroma
Stayed 1 night in Jan 2018

10/10 Excellent

Vikramdeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

2/10 Terrible

jocelyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Unexpected from a hotel which has been in biznes since 1953...from reception to House keeping till resto very bad experience... unsatisfied with

6/10 Okay

SK, Delhi

Disliked: Cleanliness
Ok hotel
Waited for half hour for check in inspite of prior reservation. Unprofessional staff

4/10 Poor

Samuel, Hong Kong,HK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location
Hotel is in a nice location,but the room wasn't as expected and was remarkably disappointing ,don't know if it was just the room that was given to me,either way staffs were chatting to glory just outside my door,and yea not in a suttle way too

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in mid of city.
Hotel is undoubtedly very good with good connectivity. Good experience indeed!
Response from Vijay on 26 Nov 2016
Dear Mr.Anonymous, Greetings from Hotel Aroma Complex,Chandigarh! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Chandigarh. We are pleased to know that you were satisfied with your experience of our services and facilities. At Hotel Aroma, We are looking forward to serving you again at Hotel Aroma when your next visit. With Warm Regard's Aroma team (Vijay)

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aroma's food court is the only positive
No hand towels, pillows had mosquito blood marks. Floors were dirty and the small carpets were also very dirty.

4/10 Poor

John, AUSTRALIA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most over rated hotel
I booked Aroma hotel for 6 nights and when I arrived at 2.30 PM the room was not cleaned and the bed was not made and it reeked with cigarette smell. I especially requested for a non smoking room. They showed me another room which they said was superior room but the second room was no better than the first room and on top of that they wanted extra Rs 600 per night. I was not happy with their uncooperative attitude and I left the hotel without staying there even one night. I contacted Agoda and explained my predicament. The Hotel only agreed to refund 5 night's money instead of full refund. I will never book Aroma in future. Aroma hotel was established in 1953 and it never been refurbished or renovated since 1953 in my estimation.

6/10 Okay

Sanyukta

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Saurabh, Chandigarh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
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