Comfort Apartment, 2 Bedrooms, Mountain View | Private kitchen | Fridge, oven, stovetop, dishwasher
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Reviews of Appart'Hôtel le Génépy

3 out of 5
Appart'Hôtel le Génépy
16, Impasse du Génépy, Chamonix-Mont-Blanc, Haute-Savoie

Reviews

9.4

Exceptional

Rating 10 - Excellent. 125 out of 167 reviews" "
Rating 8 - Good. 34 out of 167 reviews" "
Rating 6 - Okay. 5 out of 167 reviews" "
Rating 4 - Poor. 1 out of 167 reviews" "
Rating 2 - Terrible. 2 out of 167 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed in the three bedroom. This is in a seperate building than the rest of Appart Hotel Genepy, in a structure of what is/used to be a cafe. The building lacks the charm of the main building and is only accessible by an outdoor staircase. The rooms were very spartan and the apartment is not well lit - most windows are obstructed and the upstairs rooms only have skylights. We would not stay here again should we return to Chamonix.
Stayed 2 nights in Mar 2024
Response from Elias on 2 Apr 2024
Dear Stephen,I'm truly sorry to hear that the apartment didn't meet your expectations. Please rest assured that the apartment you were allocated was indeed the one you booked, as seen in the photos. We understand that sometimes, expectations might not align with reality, despite our best efforts to provide accurate representations. If there were any aspects of the apartment that were unsatisfactory, we would have been more than willing to address these concerns immediately. We encourage our guests to come to reception with any issues, as we are always ready to find solutions, including changing rooms if necessary, to ensure a comfortable stay. Your feedback is invaluable to us, and we would appreciate any further details you could share about your experience to help us improve. Thank you.Best regards.Reception

10/10 Excellent

mahmoud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just amazing. The staff, Sabrina, Elias, and the rest of the team..they couldn’t do enough for us! All was amazing
Stayed 4 nights in Feb 2024
Response from Le Génépy on 3 Apr 2024
We thank you very much for this nice review and we hope to welcome you back in the future. Kind regards

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Matus

Stayed 1 night in Dec 2023

8/10 Good

Paul

Stayed 3 nights in Dec 2023
Response from Genepy Appart'Hotel on 13 Dec 2023
Bonjour Paul,Merci d'avoir partagé votre expérience.Nous sommes ravis de lire que vous avez passé un agréable séjour à Chamonix.Belle journée et au plaisir de vous accueillir à nouveau,Cordialement,Genepy Appart'Hotel

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was at hotel across the street. Didn’t see back entrance to that hotel so gps took me around the block to go in. Staff was friendly and showed me to apartment. It was very big, very clean and modern. Was allowed a min to unload bags in front of apartment then park at parking deck 5 min walk away.
Stayed 1 night in Sep 2023

8/10 Good

Fredrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for a short stay. My family and I stayed for 1 night in a 1 bedroom serviced apartment and had a little more than the basic amenities in a standard hotel. The photos in the booking page did not look like our apartment. Quite basic aesthetics. Overall good accomodation.
Stayed 1 night in Sep 2023
Response from Genepy Appart'Hotel on 13 Dec 2023
Good afternoon Frederik,Thank you for sharing your experience.We are happy to read that you spent a lovely stay in Chamonix.We apologize if you found that appartment has been different of the photos you saw on Expedia.We used to introduce many photos of differents categories of appartment, to show the atmosphere and the standing.Looking forward to welcoming you again,Kind regards,Genepy Appart'hotel

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Pauline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situated in the heart of Chamonix
We booked last minute and was surprised to get this apartment. It was clean and spacious for the 2 of us for and overnight stay as we wanted to climb mint Blanc the following day. Very central and easy to find. Everyone was pleasant at checking and check out. And we were allowed to leave our bags and pick up later.
Stayed 1 night in Aug 2023

8/10 Good

Kayla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was decent. Good location and quietly tucked away from the main traffic area. Facilites in excellent working condition. My only conplaint was the room that we had was very stuffy and watm. The air conditioning unti was very loud when on and made frequently loud noises. Otherwise a fantastic find!
Stayed 3 nights in Jul 2023
Response from Genepy Appart'Hotel on 31 Jul 2023
Good afternoon Kayla,Thanks for sharing your experience.We are very happy to read that you had a lovely stay with us.We well noted you constructive feebacks.Looking foward to welcoming you again,Kind regards,Genepy Appart'hotel

6/10 Okay

Kristin

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
The images of the mountain view’s were inaccurate. We stayed in the 3 bedroom townhouse that was described as a penthouse with mountain view. It was a second floor apartment above a coffee shop with views of the back of the grocery store and parking lot. It was unbearably hot in the apartment with a standup air conditioning unit which gave off warm air.
Stayed 4 nights in Jul 2023

10/10 Excellent

Antonio Noel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacay at Genepy
The place is comfortably situated in the heartland of the town.
Stayed 1 night in Jul 2023
Response from Genepy Appart'Hotel on 31 Jul 2023
Good afternoon Anotonio,Thanks for sharing your experience.We are very happy to read that you spent a lovely stay with us.Looking foward to welcoming you again,Kind regards,Genepy Appart'hotel

8/10 Good

Anfal

Travelled with family
Liked: Cleanliness, property conditions & facilities
I stayed in a 2 bedroom 2 bathroo apartment. The location is great in the heart of Chamonix at a reasonable price ($380 for 2 nights). Parking was a few steps away from property and a bit difficult to enter and exit due to narrow streets The thing I didnt like was that I need to make an international call to reach the front desk! There is no landline to do so! More over, I needed an iron and an iron board, the reception told me that I have to wait for house keeping who arrives between 8:30 and 9 am to check if they have! Our rooms want cleaned I dont know why, since I didnt have a dont disturbe sign, I assumed that they will clean during the day but they didnt. Some apartments cant be reached by elevators and there was not air conditioning we had to open the windows.
Stayed 2 nights in Jun 2023
Response from Genepy Appart'Hotel on 31 Jul 2023
Good afternoon Anfal,Thanks for sharing your experience.We are happy to read that you spent a lovely stay with us.For your information the relayer of towels, sheets...is every two days for appartments. You did'nt stay enough to observ the relayer.We well took note of your constructive feedbacks and looking foward to reading from you,Kind regards,Genepy Appart'hotel

10/10 Excellent

Khaled

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central of chamonix
Starting with the reception he was helpful and explained what I needed. With parking available behind the hotel. The apartment was spacious and clean with a full kitchen. Central location for all your needs.
Stayed 2 nights in Apr 2023

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

10/10 Excellent

oana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Chantouch

Stayed 1 night in Mar 2023

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

10/10 Excellent

Maria Veronica Acurio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment we stayed was spacious with great bathrooms and comfortable beds. Great did I get and kitchen with beautiful balcony towards mountains. Genepy cafe service was nice and fast. I would definitely recommend this place for a family vacation.

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location accommodation clean and comfortable
Stayed 3 nights in Jan 2023
Response from Hameau Faucigny - Genepy Appart'hotel on 16 Jan 2023
Good morning Kathryn,Thanks for sharing you experience.We are very glad to read that you spent a great stay with us and that you especially appreciate the cleanliness and the confortability of our appart'hotel le Genepy.Looking foward to welcoming you again,Kind regards,Hameau Faucigny - Genepy Appart'hotel

10/10 Excellent

mei loo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Appart'Hôtel le Génépy on 18 Dec 2022
Bonjour Mei,Nous sommes heureux d'apprendre que vous avez passé un bon séjour à Chamonix.Bien cordialement,

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and property
Stayed 1 night in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to everything you need.
Stayed 2 nights in Jun 2022

10/10 Excellent

michael

Stayed 1 night in Jun 2022

10/10 Excellent

Manish

Stayed 2 nights in Jun 2022

10/10 Excellent

Michelle, Walnut Creek

Stayed 2 nights in Jun 2022

8/10 Good

David, Arvada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this apartment, once we found it. It is tucked off the street, and a bit difficult to locate, even with Google Maps. Checkin was at the hotel across the parking lot. Once there, everything was great. Can't say enough about the staff, especially at the front desk. We don't speak much French, and they clearly communicated everything in English, showed us our room, explained breakfast, gave recommendations for restaurants, etc. They were fabulous. Room was as expected, comfortable bed, good wifi, great breakfast if you sign up for that option.
Stayed 3 nights in May 2022

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our 3 days in Chamonix. Great central location right off main tourist street allowed us to walk everywhere we wanted to go. We were there in early May, which is off season, so many things were closed - but still plenty to do!! We loved having the kitchen & there are 3 small grocery stores within a block. Staff was friendly and helpful, let us leave our bags when we arrived in the morning before check-in time so we could walk around. Easy 10 min walk from Geneva bus drop-off.
Stayed 3 nights in May 2022

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022

10/10 Excellent

Sabine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Family Ski Getaway
We loved Appart'Hotel le Genepy. It was perfect for our family with multiple bedrooms and bathrooms and because of COVID we used the kitchen and ate mainly in our apartment, which had all of the necessities. Plus there's a supermarket just around the corner and an amazing cheese store and passtiserie close by too! We skied and were directed to a ski rental place close by that brought our equipment over which was kept in the ski room (very convenient). Location was perfect along the Main Street and close to bus stops to go skiing. We felt very safe here and highligh recommend staying here!
Stayed 4 nights in Jan 2022

8/10 Good

Ching Ching

Stayed 2 nights in Nov 2021

10/10 Excellent

david, manhattan beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right in town. Very nice apartment and super helpful management.
Stayed 1 night in Nov 2021

8/10 Good

ANDREAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad weather but still nice.
It’s a very convenient location to visit the town. Town is small so it’s also convenient to the train & tram. Unfortunately, bad weather prohibits the tram to the mountain peaks & rain made hiking impossible. Our room 3, 1-bedroom apartment, has a nice kitchen to spend time in. Check-in was a little confusing;m, it’s at hotel Le Faucigny, across from it.
Stayed 3 nights in Oct 2021

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a great location
Clean, spacious, stylish and well-equipped apartment in the very center of Chamonix village. Walking distance to everything with a supermarket conveniently located just around the corner. With three separate bedrooms, it was perfect for our family of five. We particularly appreciated the changing-room by the entrance, the separate dining room and the balcony. At a location like this, some early morning delivery noises and late night bar music are bound to seep in. We did not mind. Great stay in a great location at a decent price.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will come back soon!
Great place, great service and amazing location! I recommend 100%
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant ! Our second stay and cannot fault Le Genepy Apartments are super clean,well stocked and in perfect location Just very sad I’m not there still ! ..will be back :-)
Stayed 4 nights in Jan 2020
Response from Loïc on 22 Jan 2020
Hello, Thank you so much for your nice review. It would be a pleasure to host you in the future at Le Génépy or one of our other places in Chamonix: - Le Whymper, Chalet & Spa - Hôtel Le Faucigny Best regards Loïc Mont-Blanc Collection

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Cédric on 6 Jan 2020
Thank you for rating us.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and fantastic location. Rooms are great.
Stayed 2 nights in Oct 2019
Response from Cédric on 7 Oct 2019
Thank you for staying at Le Génépy.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Chamonix apartment.
Excellent small apartment in the center of Chamonix. The employees were exceptionally friendly and helpful. I hope to stay again!
Stayed 2 nights in Sep 2019
Response from Cédric on 15 Sept 2019
Kathleen, We hope to host you again : maybe in another Mont-Blanc Collection property in Chamonix!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
incredibly cute and clean. The staff (especially the manager) were awesome. HIGHLY RECOMMEND.
Stayed 3 nights in Jul 2019
Response from Cédric - Mont-Blanc Collection on 24 Jul 2019
Thank you for our staff and our Manager: they are all great people!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was well equipped and very clean. There was construction that started at 8:00am so we had to chit our windows which made the room quite warm. The hotel is very charming and ideal for anyone that wants to eat a few meals in. It is close to everything as well.
Stayed 1 night in Jul 2019
Response from Cédric - Mont-Blanc Collection on 24 Jul 2019
Thank you for your review. We expect the construction next to the hotel to end soon.

10/10 Excellent

DC, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic. No parking on site so you must pay for off sure parking. No AC. It cools down at night and you can leave the windows open. Great kitchen.
Stayed 2 nights in Jul 2019
Response from Cédric -Mont-Blanc Collection on 24 Jul 2019
Hi, We offer parking pass at a discounted rate: ask our staff ahead of your arrival or on-site to book one. Many thanks.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Cédric - Mont-Blanc Collection on 3 Jun 2019
Thanks for rating us with the maximum grade!

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not worthy to stay if more trips to Geneva.
1. The location is not so good like the web information mentioned. The road is still developing, so you need to get out of the stop of "Gaillard, Marché" and walk more. 2. It did provide a small kitchen with an electrical stove and a microwave but the supply for cooking and eating are really poor. eg., only a big plate + a small plate, 2 spoons and 2 forks. 3. The room size for a couple is quite big enough but the bathroom is quite small and old.
Stayed 2 nights in May 2019
Response from Cédric - Mont-Blanc Collection on 27 May 2019
Hi, it looks like you made a mistake and you're not rating the good property : Apart'hotel Le Génépy is located in the very center of Chamonix and not next to Marché Gaillard which is in Annemasse. At Le Génépy, we provide fully equipped and large kitchen where you have the pleasure to cook nice meals. Our bathrooms as well as all the apartment have been entirely refurbished a couple years ago : everything is brand new.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect--it provides the comfort of an apartment with a full kitchen but with the services of a hotel--daily housekeeping, etc. The staff are not on site but easy to get in touch with. There are only 10 apartments, so it's quaint--and it's located right in the center of town with beautiful views. We were extremely comfortable the eight days we stayed there. It's even better than the internet photos!
Stayed 8 nights in May 2019
Response from Cédric -Mont-Blanc Collection on 20 May 2019
Hello, Thank you for your review. When our staff is not on-site, they are always nearby as we manage 3 hotels in the very same area (50m). Best regards.

10/10 Excellent

celeste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean friendly comfortable!
Stayed 5 nights in Apr 2019
Response from Cédric - Mont-Blanc Collection on 29 Apr 2019
Tahnk you Celeste for sharing your experience at Le Génépy !

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Appart'Hôtel le Génépy was wonderful and the hosts very accommodating. I was able to check in early, and rest from my travels. I stayed on the bottom floor since I had a studio suite, and access to this apt was convenient and directly from the street. The apartments are great - they come with all necessities in the kitchen which can be a nice touch of home for travelers. The beds were comfortable and there was plenty of warm water. Would definitely come back.
Stayed 2 nights in Apr 2019
Response from Cédric - Mont-Blanc Collection on 22 Apr 2019
Hell from Chamonix and thanks a lot for your kind review.

10/10 Excellent

B, Washington DC

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
My family and I stayed for 4 nights at Genepy and had a wonderful time. Our “superior 1 bedroom” was perfect for the 4 of us. It came with a full kitchen, which was perfect for preparing breakfast and dinner (especially with the grocery store next door). If you don’t want to cook the hotel is perfectly located to the main pedestrian plaza with countless nice restaurants and bistros. We were able to rent skis friend intersport, 100 M away, and Genepy offered a 20% coupon for rentals. We were able to store our skis and boots (with a boot warmer) in their ground floor ski room. The slopes were easily accessible with a free city bus 1.5 blocks away or a ten min walk. The gondola to A I’Aiguille du Midi is 10 min walk from hotel (tip book online the day before so you don’t need to wait to go up). Likewise the train to the ice cave and Montenvers also a short walk. The staff were terrific. When we arrived they helped show us places on the map and also secured our lift tickets. Our room was always nicely cleaned when we returned for the day. Certainly will stay here again during our next visit to Chamonix.
Stayed 4 nights in Mar 2019
Response from Cédric - Mont-Blanc Collection on 8 Apr 2019
Thank you so much for your detailed review of your stay at Le Génépy. We do our best every day to offer the same meories to all our guests. Best regards.

10/10 Excellent

Robert, Sarasota, Florida USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the center of Chamonix. The Market is around the corner along with all the shops and restaurants. Hotel was clean and well furnished with daily cleaning of room. Ski storage was convenient and hostess Ala was great making recommendations and setting up ski passes. Overall A+ experience. Thank you.
Stayed 5 nights in Mar 2019
Response from Cédric - Mont-Blanc Collection on 31 Mar 2019
Dear Robert, Thank you for your words that we are happy to share with our great staff !