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Reviews of B&B HOTEL Chambéry La Cassine

2 out of 5
B&B HOTEL Chambéry La Cassine
204, rue du Docteur Vernier, Chambery

Reviews

7.6

Good

Rating 10 - Excellent. 55 out of 223 reviews" "
Rating 8 - Good. 92 out of 223 reviews" "
Rating 6 - Okay. 53 out of 223 reviews" "
Rating 4 - Poor. 13 out of 223 reviews" "
Rating 2 - Terrible. 10 out of 223 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Clive

Liked: Cleanliness
For a bed for the night it was great, I arrived at 11:30pm, had an access code to get in, everything worked perfectly and I got 6 hours cracking sleep before I left at 06:00 the following morning, even the vending machines worked in the reception area for coffee and juice.
Stayed 1 night in Oct 2023
Response from nicolas on 22 Oct 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Ok apart from: no AC, no soap by wash basin, no hand towel
Stayed 1 night in Sep 2022

8/10 Good

Laurent

Liked: Cleanliness, property conditions & facilities, room comfort
Good for one night stay over
Good room and bedding. Practical for one night stop.
Stayed 1 night in Jun 2022
Response from nicolas on 27 Jun 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

pauline

Stayed 1 night in Apr 2022

2/10 Terrible

Tracey

Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location and value gor money
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities
When we arrived there was no parking space left, they only had a door code for 1 of our 2 pre-paids rooms, the room was up 6 flights of stairs with no elevator!
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No dislikes close to station breakfast was varied.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Ok ... easy to get to on the way to the alps. We arrived late and only a computer terminal there to check in . We had to call hotels.com to get the booking ref which was not provided in booking information by hotels.com
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
We checked in after hours and the i steuctikns onnwhat to do we’re clear and easy to follow.
Stayed 1 night in Sep 2018

10/10 Excellent

Lawrence, Chambery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and comfortable
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Flying home
Well it is situated in an industrial area not very nice , rooms are very tight and not easy to get around the bed no where to place luggage

6/10 Okay

Mrs C

Disliked: Property conditions & facilities
A little TLC needed
Convenient for an overnight stop but needs someone to actually take an interest in it and make repairs where needed.
Stayed 1 night in Sep 2017

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peffect location just off motorway
Stayed 1 night in Jun 2017

6/10 Okay

Richard

Liked: Property conditions & facilities
Basic hotel in a rundown area with nothing around. Poor breakfast. However cheap and reasonable value.

8/10 Good

jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price stopover hotel in nice area
Good stopover place in a very pretty area. Although it's quite close to the highway, it had excellent soundproofing.

6/10 Okay

Kathleen, Tasmania

B&B Chambery
good budget hotel for one night stay while travelling

8/10 Good

Verified traveller

Nice hotel,wouldn't like to find it without Tomtom
We arrived after dark and would not have found hotel without tomtom

6/10 Okay

Paul, Vancouver, BC

Liked: Cleanliness, staff & service
Good basic hotel, friendly staff, basic but clean
Stayed one night after arriving by train (station <1km away). Very friendly staff at front desk. Room was small and basic, but clean with a pretty comfortable bed. Optional 6 Euro breakfast not bad, but we came down quite late and the hot food was mostly gone

6/10 Okay

Sarah, Kent

Disliked: Property conditions & facilities, room comfort
Stepping back to the 80's
This hotel is a mixture of Alpine lodge meets 1980's furniture. If you can put the aside the room was clean and a good size for an overnight stay. Location of hotel is convenient to motorway, but not alot going on location wise. Bed wasn't comfy - pillows were useless, but the breakfast was brilliant, good range of food and plenty of it. Secure parking was a bonus.

6/10 Okay

Jean Bernard

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2024

6/10 Okay

DABLANC

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 5 nights in Jan 2024

8/10 Good

Sébastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualite prix
Tres bon sejour Bien accueilli a mon arrivee
Stayed 3 nights in Jan 2024

10/10 Excellent

XAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel bien situé, près de la gare
Stayed 2 nights in Oct 2023

8/10 Good

PETIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sympa et bien isolé
personnel chaleureux, propre et confortable.
Stayed 2 nights in Oct 2023

2/10 Terrible

Julien

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fuyez!!!!
Hôtel peu compréhensif et fermé à tout. Acceuil détestable. A fuire à tout prix... Il y en a d'autres autour... Je n'y retournerai plus.
Stayed 2 nights in Oct 2023
Response from Réception on 23 Oct 2023
Bonsoir, Merci pour votre avis objectif ...Sachant que vous n'êtes pas venue ..Vous avez effectué une réservation via Expedia Cette réservation était sous condition et donc non remboursable N'hésitez pas à réserver en directe sur hotelbb.com pour avoir plus de souplesse dans vos annulations ou geste commercial en cas de non présentation car via expédia nous ne pouvons rien faire. Merci de votre compréhension

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Tigana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

A D

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal para tenerlo de base y conocer la zona.
Es muy cómodo si vas en coche puesto que está muy accesible desde la autovía. Muy cerca de la estación aunque al otro lado de la ciudad. Muy bien calidad precio. Es un hotel funcional, sin lujos.
Stayed 4 nights in Sep 2023

2/10 Terrible

maxime

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ne pas réserver là-bas !
Borne « réception ne retrouve pas notre numéro de réservation envoyé par l hotel. Personne au téléphone désagréable. Établissement pas vraiment propre. Lit inconfortable au possible. Nous etions un groupe de 9 personnes, tout le monde a eut mal au dos. Simple matelas sur une planche en bois!!! A 75€ la nuit…. Petit déjeuner retiré avant l heure de fermeture. On nous a réchauffé des saucisses/bacon… pas très ragoûtant. Le fromage avait l air d avoir passé semaines sur le présentoir… Bref je decinsecet établissement
Stayed 1 night in Sep 2023

6/10 Okay

Anne Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juste petit bémol.pas de produit douche .le flacon était vide.mais j en ais eu un car j ai réclamé. Je suis moi même femme de chambre je sais ce que c est ! Ce n'est pas une faute grave d oublier le produit mais faîte attention quand même !
Stayed 1 night in Sep 2023
Response from NICOLAS on 10 Sept 2023
Bonjour ,Ce fut un réel plaisir de vous recevoir.Merci d’avoir pris le temps de nous faire part de votre ressenti suite à votre séjour dans notre établissement. Toutes vos remarques et suggestions sont les bienvenues pour nous aider à adapter nos services à vos besoins.Dans l’attente du plaisir de vous accueillir de nouveau.

8/10 Good

Lorenzo

Liked: Cleanliness, amenities, property conditions & facilities
Stanza ordinata e pulita, comoda uscita autostrada e silenziosa. Colazione nella norma
Stayed 1 night in Sep 2023
Response from NICOLAS on 10 Sept 2023
Bonjour ,Ce fut un réel plaisir de vous recevoir.Merci d’avoir pris le temps de nous faire part de votre ressenti suite à votre séjour dans notre établissement. Toutes vos remarques et suggestions sont les bienvenues pour nous aider à adapter nos services à vos besoins.Dans l’attente du plaisir de vous accueillir de nouveau.

6/10 Okay

Gwenaelle

Liked: Cleanliness
Disliked: Staff & service
Très mauvais accueil, un bonjour ou un au-revoir ne serait pas de trop ! Insonorisation des chambres (rez de chaussée) très insuffisantes. On se serait cru dans la chambre du voisin qui ronflait !! Par contre, les chambres étaient propres et le petit déjeuner était parfait.
Stayed 2 nights in Aug 2023

2/10 Terrible

sébastien

Stayed 1 night in Jul 2023

8/10 Good

Georges

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Thierry

Stayed 1 night in May 2023

8/10 Good

Laurence

Stayed 1 night in Mar 2023

6/10 Okay

Ahmed Ali

Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week-end calme et agréable. Service accueillant et petit déjeuner top. La personne à l'accueil a été a l'écoute de mes demandes. Seul hic literie un peu dure pour moi qui est mal au dos. Savon main qui a disparu de la sdb pour laisser un seul corps et cheveux dans la douche bien dommage et pas pratique. Ça manque de tablettes dans la sdb si l'on veut déposer des objets pas pratique. Je reviendrai.
Stayed 2 nights in Nov 2022
Response from NICOLAS on 27 Nov 2022
Bonjour ,Nous sommes ravis que vous ayez apprécié votre séjour . La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour

4/10 Poor

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Améliorer
Je regrette la reservation uniquement internet avec cette deshumanisation et où l' on demande voutre carte complete + le cryptogrammme sans que je n'ai plus aucun conyrole Sinon n° téléphone PAYANT alors que je vais payer mon sejour. Je trouve anormal qu' on ne puisse joindre le B&B reserve. Ppur moi ce sont de mauvais points regrettables et mercantiles. Si vous le souhaitez je suis joignable au 06 21 56 77 59. Relevez le defi!!!
Stayed 2 nights in Sep 2022

4/10 Poor

Nicolas

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

sandrine

Stayed 1 night in Apr 2022

10/10 Excellent

Laurent

Stayed 1 night in Mar 2022

10/10 Excellent

RENE

Stayed 1 night in Mar 2022

8/10 Good

Alexandre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Savoiexpo
Nickel, voyage professionnel tout c’est bien passé. L’hôte est proche de Savoiexpo.
Stayed 5 nights in Feb 2022

10/10 Excellent

Clerc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Literie particulièrement d’excellente qualité
Stayed 1 night in Feb 2022

10/10 Excellent

Yassir

Stayed 1 night in Feb 2022

6/10 Okay

Jocelyne

Stayed 1 night in Feb 2022

8/10 Good

Anne

Stayed 1 night in Feb 2022

10/10 Excellent

dominique

Stayed 1 night in Feb 2022