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Reviews of Hotel Waldorf - Premier Resort

5 out of 5
Hotel Waldorf - Premier Resort
Via VII Traversa Mare 17, Milano Marittima, Cervia, RA

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 32 reviews" "
Rating 8 - Good. 11 out of 32 reviews" "
Rating 6 - Okay. 6 out of 32 reviews" "
Rating 4 - Poor. 2 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

wesley, chandler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff where outstanding ! The beach club food was the BEST we had . The service , food, staff and property where beyond what we expected . The platinum room has the most amazing views . I would highly recommend and we will be back .
Stayed 3 nights in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the beach but no wow factor
Overall a decent hotel with polite staff on the beach. It was not as impressive as it looked on Expedia site. Certainly not to be confused with it’s namesake in NYC. The prices in the restaurant were high for what it was, i.e. a solid (but not gastronomic) experience. Staff tried hard to please and were the main plus. On the negative side I would say it lacks soul and sophistication. My sense is that customers who know their hotels would avoid it but other guests would be perfectly satisfied due to the cleanliness and polite staff. Three stars.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our son's Ironman in Cervia Sep. 23rd 2017
Beach across from hotel. Very clean , it included breakfast was amazing fresh so many choices . City bus walking distance takes you to the train station about 20 minutes from bus stop. Walking distance from downtown. Personal very attentive . Has 2 swimming pools one olimpic size. Highly recommended. We'll go back on heart beat.
Stayed 3 nights in Sep 2017

10/10 Excellent

Zsuzsa, Titusville, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indulge yourself
Impeccable. This hotel is by far the most luxurious of them all ! The rooms are big and in pristine condition, the staff is attentive to every detail. The concierge commandant at the reception (Domenico) is straight out of a film by Fellini - very stylish, very strict at the same time very proud personality, not a bit of loose momentum - a treat to watch. All in all, this is the place to be (and to be seen in if this matters) when celebrating an achievement or when you are simply in that coveted top 3% earner of any country... Best news: this hotelier owns and runs the adjacent two properties which are more aptly priced for the ordinary people like me. If this hotel is any indication, these two (Les Palmes 4* and Le Premier 5*) have to be pristine as well while somewhat easier on the wallet. Those in that elite status of their respective societies should consider the suites of the top 3 floors. I guarantee you will enjoy every minute spent here even in mild weather conditions. The money hard earned from dividends or oil wells are best spent in Les Suites. However, if you have to ask how much, better bet will be the two neighbors mentioned before.

10/10 Excellent

Frank, Brookmans Park UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Fantastic staff nothing was to much trouble,glorious breakfast overlooking the beach will be back in the new season for sure. We could not want for better

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
suprise
This was a hotel where I had not previously stayed and I was so impressed by all aspects of it that I will be returning next year with more friends and and family. The Waldorf is a truly exceptional hotel with great faclities and superb service by all.

8/10 Good

Alberto

Travelled with family
Liked: Staff & service, property conditions & facilities
Ci siamo trovati bene nonostante qualche problematica poi risolta . Non è però assolutamente un 5 stelle lusso . Visto il prezzo pagato nulla da dire . A prezzo pieno no . Grazie
Stayed 3 nights in Sep 2023

10/10 Excellent

Marco

Stayed 1 night in Sep 2023

8/10 Good

Concetta Silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Die Lage vom Hotel ist Super
Stayed 4 nights in Aug 2023

10/10 Excellent

Ekaterina

Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Struttura appariscente ma datata
Per essere un 5 stelle lusso, pecca in manutenzione delle camere: bagno senza aspiratore e finestra con tapparella chiusa bloccata, faretti specchiera ad intermittenza, rubinetto lavandino con guarnizione rotta, calorifero acceso a palla a giugno. All’arrivo mi hanno offerto un cocktail ma me lo sono trovato sul conto finale. Come cliente Vip Access non ho usufruito ne del check-in anticipato, ne dell’up-grade perché mi han detto che l’hotel era pieno (poco credibile)
Stayed 2 nights in Jun 2023

4/10 Poor

Thomas

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Unpersönlich, renovierungsbedarf.
Stayed 4 nights in Jun 2022

6/10 Okay

Renate, München

Travelled with partner
Liked: Amenities
Die Lage des Hotels ist super. Die Executive-Zimmer sind klein, haben aber einen sehr großen Balkon mit direktem Meerblick. Leider stimmt das Preis-Leistungsverhältnis nicht mehr. Das Frühstück war früher sehr umfangreich, was sich aber zwischenzeitlich auch verändert hat.
Stayed 5 nights in Sep 2020

8/10 Good

Lurati

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2020

6/10 Okay

Rasmus

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This is really poor value for money. The hotel itself is nice enough but the service was not what we would have expected of a five star hotel. Numerous times we found ourselves in a position where the staff told us that they could not provide the service we expected like not being able to serve dinner at a standard time, not being able to help with chairs at the beach etc. I would not spend time here again despite the really nice pool and beach.
Stayed 1 night in Jul 2020

10/10 Excellent

vitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Evgeniia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
"старый отель"
Совершенно точно это не 5 звезд. В общем и целом можно сказать старый отель, с вытирающими обстоятельствами, и запахами в лифте и ковролинов на этажах. Нет тренажерного зала, нет спа., тренажерная комната 10 кв. метров есть в отеле напротив 4 зведы, но там из трех тренажеров работал один, да и ему лет 15-20. Оч плохая звукоизоляция номеров, но в каждом номере лежат беруши. Из хорошего: внимательный ресепшен, если повезет хорошая терасса 121 номер, в отеле очень хорошие завтраки до 11.30. большой выбор ягод и фруктов.
Stayed 7 nights in Aug 2019

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jun 2019

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Alessandro, Gessate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel
Il Waldorf è ottimo sotto tutti i punti di vista. Ristrutturato di recente, offre estremo comfort, pulizia e tranquillità, in un contesto di altre analoghe strutture che compongono un vero e proprio mini-resort.
Stayed 2 nights in Sep 2018

10/10 Excellent

Lilienfreund, Darmstadt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOP 5 Sterne Hotel - Rundum Zufrieden!
Wir waren für 7 Tage im Waldorf Premier Resort um Unseren späten Sommerurlaub im September zu verbringen. Ich kann nur Positives berichten! Die Zimmer super sauber, der Balkon überdurchschnittlich groß. Die gesamte Hotelanlage gehoben und sehr sauer. Frühstücksbuffet umfangreich und viel Auswahl. Auch frisches Obst wird angeboten. Der Kaffee wird frisch gemacht. Lage ist direkt am Sandstrand, die Umgebung ist auch sehr schön. Wunderbar für Spaziergänge und zum Zentrum nur 10 Minuten zu Fuß.
Stayed 7 nights in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
nicht zu empfehlen!
Das Hotel hat nichts mit Waldorf Astoria, 5 Sterne Hotel? nein, auf keinen Fall!
Stayed 6 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Staff & service
- Auswahl am Frühstücksbuffet sehr groß, toll vor allem die große Vielfalt an frischem Obst - direkte Strandlage, Meer absolut klasse: glasklares Wasser, Sandstrand - die zu mietenden Liegen stehen etwas eng beieinander; wir waren außerhalb der Hauptsaison, sodass zum Glück nicht alle Liegen belegt waren. - Junior Suite: "der Lack ist ab" trifft es wohl am ehesten, Fliesen im Bad vielfach kaputt, Wohnzimmerschränke Glasplatte kaputt, generell alles etwas unsauber; bei Ankunft mussten wir Schimmel feststellen, welcher zwar mit Chemie entfernt wurde, jedoch ganz offensichtlich nicht zum ersten Mal aufgetreten ist. Es sind einige Stellen bereits überstrichen gewesen. => für 5 Sterne "Luxus" war das nicht

8/10 Good

Roberto, Torino

Liked: Staff & service, room comfort
Hotel caro per i servizi offerti
Hotel molto caro, anche se 5 stelle L Il parcheggio si paga a parte e così la spiaggia, cosa abbastanza strana, in quanto sul sito è segnalata come spiaggia privata dell hotel. Personale molto gentile, a parte il front desk

8/10 Good

Verified traveller

Disliked: Staff & service
Mangelfuld service - uigennemsigtig priser.... øv
Var meget rystet over, at vi skulle betale yderligere 30 EURO i døgnet for en Ikea Weekend seng til vores 8 mdr. gamle søn. Dette burde i allerhøjeste grad fremgå i forbindelse med hotellets præsentation, da vi i så fald havde valgt et andet hotel. Det betyder også, at vi ikke har rosende ord pt. om Hotels.com, da vi finder, at hjemmeside er uigennemsigtig/ufyldestgørende - 30 EURO i døgnet er MANGE penge som absolut burde fremgå når oplysninger om børn og alder skal indtastes. Det giver ikke mening, at vi oplyser dette, når vi ved ankomst ekstraopkræves et ikke uvæsentlig beløb herfor. Meget dårlig oplevelse.

6/10 Okay

GEORGY, Москва

Disliked: Room comfort
НЕ СООТВЕТСТВУЕТ ЗАЯВЛЕННОЙ РЕКЛАМЕ И ЦЕНЕ !
НЕ РЕКОМЕНДУЕМ ЭТОТ ОТЕЛЬ ! Отель не соответствует заявленным 5 звездам Цены завышены в разы Номер 18 кв метров плюс большой балкон на 1 этаже (320 евро ночь +плюс завтрак) на 9 ночей соответствовал средней 4ке На все просьбы переселить в номер большей площади никто ничего не решил ,хотя отель полупустой даже в июле и свободные номера больше и выше были показаны нам ,но за них требовали еще добавочно 500 евро Заявленные в брони ванна совмещенная с душем не соответствовало действительности Была душевая кабина с массажным эффектом ,но функция эта не работала Вывод : политика отеля запихнуть за большие деньги людей на 1-2 этажи в мизерные номера с видом на море (вид стоит +500 евро ) Их не волнует что с 1 этажа номера вид не моря а крыш ,расположенных напротив пляжных будок для переодевания и вообще вид на море мы не заявляли т к летим на море а не на его вид с балкона Пляж заявленный от отеля есть, но оплата в стоимость 320 евро ночь не входит (20 евро в день два лежака + зонт ) Территории отель не имеет ,бассейн маленький Завтраки хорошие до 12 часов,но ресторан напоминает столовую а не ресторан отеля 5 звезд Ужинали в отеле 1 раз в последний день пребывания все красиво сервировано и подано,но еда не понравилась (ужин в ресторане отеля от 40 евро на человека) Имеем большой опыт путешествий по миру с проживанием в отелях 5 звезд, поэтому разочарованы рекламой отеля ,который не оправдал наши ожидания ни по одному пункту за 9 дней отдыха !

8/10 Good

thomas, Frankfurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr zufrieden
Aufmerksames sympathisches Hotelpersonal, sehr gutes Abendessen in unserem Hotel (allerdings zu entsprechenden Preisen), wir waren beeindruckt von der Sauberkeit des Hotels (housekeeping), von dem sehr freundlichen Personal, von der Architektur des Hotels. Auch der Hotelstrand war gekennzeichnet durch sehr freundliches und ständig um das Wohl der Gäste bemühtes Personal. Das Mittagessen war vorzüglich und ist unbedingt empfehlenswert. Wir waren sehr zufrieden und können das Hotel empfehlen.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel schön gelegen ,frühstück sehr gut.
Service an der Bar und in Frühstückraümen aufmerksam,an den Rezeptionen haüfig inkompetent . Strandleben italiano vero, perfetto!

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Jirina, Lenzing, A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Lage,
Freundliche Bedienung, zu teuer Halbpenzion,