Indoor pool, outdoor pool, pool umbrellas, pool loungers
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Reviews of Kassandra Palace Seaside Resort

5 out of 5
Kassandra Palace Seaside Resort
Kriopigi, Kassandra, Central Macedonia

Reviews

8.4

Very good

Rating 10 - Excellent. 32 out of 71 reviews" "
Rating 8 - Good. 22 out of 71 reviews" "
Rating 6 - Okay. 11 out of 71 reviews" "
Rating 4 - Poor. 5 out of 71 reviews" "
Rating 2 - Terrible. 1 out of 71 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

KYRIAKOS

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Kassandra Palace was absolutely fantastic. The hotel and the grounds are stunning. The decor, style and design throughout the hotel are beautiful. The staff were lovely and always accommodating. Thank you so much for such a lovely stay. 
Stayed 2 nights in Oct 2023

10/10 Excellent

Kostas

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect! Food in the restaurant was great especially at the a la carte restaurants ! The staff is very friendly and helpful, many thanks to everyone!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Daniela

Stayed 5 nights in Oct 2023

10/10 Excellent

Ben

Stayed 4 nights in Oct 2023

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

8/10 Good

Martine

Stayed 9 nights in Aug 2023

10/10 Excellent

lela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 7 nights in Jun 2023

10/10 Excellent

DAVID FREDERICK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel. Does everything well. Staff are great. We will return.
Stayed 5 nights in Jun 2023

10/10 Excellent

Zacharoula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed every minute during my stay at Kassandra Palace. Very silent private beach with clean water, High Quality service and amazing cocktails! Special thanks to the chef for attending my dietary requirements with extra care! I will be definitely vising again!
Stayed 2 nights in Oct 2022

10/10 Excellent

KYRIAKOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant hotel, with very kind and professional staff. I really enjoyed the hammocks by the pool and the Shushi at the Fiki Fiki restaurant. The stay at the hotel was enjoyable and I will definitely come back again.
Stayed 2 nights in Oct 2022

10/10 Excellent

Kostas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My holiday at Kassandra Palace Hotel was amazing. The garden is a little piece of heaven. I would love to come back to this hotel for a future trip in Kriopigi in order to enjoy all their facilities and meet again their polite staff.
Stayed 2 nights in Oct 2022

10/10 Excellent

Sathish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the resort. More than anything else I would have to say that staff is really friendly. They do their possible to make your stay a pleasant one. Yes we read some previous ratings that the rooms where not up to date. Which is exacerbated a little. Yes they could do with some upgrades but it’s not in dire need. Food was amazing! All the restaurants in the resort also serves amazing food (especially Fiki Fiki) We are glad to stay here and we would go back again to the same place. If we are to go again.
Stayed 10 nights in Sep 2022

6/10 Okay

Kulbir

Stayed 8 nights in Sep 2022

10/10 Excellent

Robert

Travelled with group
Liked: Staff & service, amenities
Staff were excellent, they went above and beyond, the bathrooms are tiny, the shower nobs were small and lose kept moving around
Stayed 7 nights in Sep 2022

8/10 Good

Charis

Stayed 6 nights in Sep 2022

8/10 Good

Denys

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty place, clean, nice spa, good food. Tennis Courts are in terrible shape. Equipment is old and in bad shape.
Stayed 9 nights in Aug 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2022

8/10 Good

Pippa

Stayed 10 nights in Jul 2022

10/10 Excellent

Georgia

Stayed 5 nights in Jul 2022

10/10 Excellent

Carl Henrik

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Family vaccation June
We love the service minded hospitality of Kassandra Palace and the smiles of the staff helping out whenever needed. The breakfast and dinner buffé are excellent and good quality. Suggestions of improvements: We would encourage considering the beach bar waiters to use hats or sun glasses at the very bright beach strip, also alternate the lounge Music which is too much repeated. 😎 The palace garden is wonderful as well as the beach and pool areas. C u soon again Br CH
Stayed 7 nights in Jun 2022

10/10 Excellent

Noyan

Stayed 5 nights in May 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good 3 star Hotel, not 5 star
Pros: This is a large hotel with beautiful well maintained grounds and beach, all outdoors area is very beautiful. The food was good, plenty of choice and fresh. Cons: location if you don't have a car is quite remote, close to a fast road with no pavement. Beds were the biggest nightmare. Very uncomfortable and twin beds pushed together although I requested double, the mattresses kept sliding off the bed frame, mattresses were very soft. There were loads of ants in the room and bathroom. Room and bathroom quite basic and a bit dated for a 5 star hotel. No bathrobes. We did stay in another 3 star nearby hotel 1 night and the room, bathroom, toiletries were much better and fresher, there were bathrobes, coffee machine with capsules and very comfortable double bed. Overall Kassandra Palace is not a bad hotel, but it's not a 5 star hotel. I'd say good 3 star hotel with beautiful gardens, beach, pool area. If you don't expect 5 stars, you will be pleased with this hotel.
Stayed 4 nights in May 2022

10/10 Excellent

Camilla Louise

Stayed 7 nights in May 2022

10/10 Excellent

Natallia

Stayed 12 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Cleanliness very low.
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Photos were very inaccurate as rooms were old and definitely not 5* quality. Bathroom needed upgrade and room wasn't comfortable - e.g. one chair in a double room. More like 2-3 star quality. We stayed in a far better 3* after this stay in the same region. Staff were harrassed looking at reception & not especially welcoming or helpful. Buffet staff & restaurant staff were good. Covid measures were reassuring - gloves, sanitiser and masks available. Beautiful pool and beach access and showers on beach. Kids pool and club and daily activities like Pilates. Overall it felt anonymous and utilitarian - not what I'd expect from 5*. Not bad value for a 3-4* experience but rooms did let it down.
Stayed 4 nights in Aug 2021

8/10 Good

Nicoleta

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
NICOLE
Good
Stayed 4 nights in Jul 2021

8/10 Good

Awwad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020

8/10 Good

Kate, Cheshunt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place very friendly staff . Sea and scenery stunning. Food decent . Service was a bit slow but only because they were understaffed but those there worked amazingly hard . Did not want to come home .
Stayed 6 nights in Oct 2020

6/10 Okay

Elena, Toronto Ontario

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not 5 star hotel, but a great 3 star hotel. The staff is super hard working. The rooms and lobby are extremely dated. The pool and restaurant were recently updated and very nice- but an extreme contrast to your rooms. It was the most uncomfortable hotel room I had every stayed in. Double beds shoved together, threadbare towels, beach towels you had to use a laminated ticket to trade for them, the food at the restaurant was not up to a 5 star standard and over priced. No iron in the room and I had to ask for it and only allows 1 hour with it. Very weird. However the staff is soooo nice and the poolside and beach service are excellent. The sea water is nice and warm (bring water shoes big rocks) A good budget friendly option.
Stayed 6 nights in Sep 2020

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was excellent the food was great f
The hotel staff was excellent the food was great for breakfast the beach was to die for
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Kassandra Palace´s rating as a five star hotel is questionable. It appears an old and moderately managed hotel. We stayed in their executive room. It did not appear as a five star hotel room that we expected. Simply, it was not comparable to rooms we remember from other five star hotels. For example, the room´s shower, furniture, and overall impression were appropriate to a 3+ rating. Further, the elevator is too old, small, slow, and requires a time to arrive. In our consideration, we overpaid our stay there. The hotel´s outside environment (e.g., green areas, beach) looks better and nice. Breakfast is very good.
Stayed 5 nights in Aug 2019

8/10 Good

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2019
Response from Hotel Manager on 2 Sept 2019
Dear Ana Maria, Thank you for staying at Kassandra Palace and for grading us with a high rating! Kind regards, The Hotel Manager

10/10 Excellent

Dimitar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Hotel Manager on 2 Sept 2019
Dear Dimitar! Thank you so much for rating us with such a great score! As we understand you really enjoyed your vacation and that is our satisfaction. Kind regards, The Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jul 2019
Response from Hotel Manager on 2 Sept 2019
Dear guests, Thank you for sharing with us your rating and we wish you all the best. Kind regards, The Hotel Manager

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Property is relatively old, with a very nice outdoor space but a very average management. You can find better with the same money.
Stayed 3 nights in Jul 2019
Response from The Hotel Manager on 2 Sept 2019
Dear guests, We will really consider your comments on our effort for improvement and we hope next time to reach better your expectations. Be always well and with our best wishes, The Hotel Manager

4/10 Poor

Nadia, Australia

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The beach is nice and the garden of the property is beautiful. However this hotel isn’t as luxurious as it depicts. It’s dated and they will try and squeeze every last euro out of anyone. No complimentary water at the buffet dinner which is bizarre. A bottle was 4.50 euro. No complimentary anything throughout the whole 5 night stay. Staff are nice. This hotel just needs to step up its game in terms of luxury. Keep searching when wanting to book a hotel around here. It’s beautiful but not worth the costs of coming to this hotel. Sadly disappointed. Also did get food poisoning from the on site taverns fish which was not acknowledged.
Stayed 5 nights in Jul 2019
Response from The Hotel Manager on 3 Sept 2019
Dear Nadia, We are sad reading that your holiday experience was not as expected and that also you had to go through an unpleasant health situation. We really hope you recovered quite soon and your return back home was all fine. Thank you for acknowledging to us your viewpoints and we inform you that we will take into serious consideration all your feedback for our improvement and progress. Kind regards, The Hotel Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities
The air conditioning through out the entire facility did not work well. Our room was very hot even at night
Stayed 4 nights in Jul 2019
Response from The Hotel Manager on 2 Sept 2019
Dear Mr Orbitz, Thank you for visiting us for your holidays however we feel sorry that you had a not so pleasant experience with the room air conditioning. We do understand your frustration and we hope you will not face similar issues in the future. Best regards, The Hotel Manager

2/10 Terrible

Andrew

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible hotel
This hotel is very old and run down. Definitely not a 5 star. Arrived into room and the aircon was making a very loud sound and the room had a bad mouldy smell. I went to reception and asked for another room but was told there were no rooms available in the category I booked. I had to wait 2 hours for aircon to get fixed and the cleaners to deal with the smell. Went to have a shower and the shower head was corroded and the water was spraying everywhere. Reported it to reception but couldn’t get anyone to replace it till the following day. Next day went to have a shower and there was no hot water. I complained to the Guest Service manager but no satisfactory outcome. They should be embarrassed to rate this hotel as 5 star.
Stayed 3 nights in Jul 2019
Response from The Hotel Manager on 5 Sept 2019
Dear Mr Andrew, It is sad to read that you had to face all that series of negative issues and we will examine the mentioned problems to avoid such incidents in the future and to correct what is necessary. Kind regards, The Hotel Manager

10/10 Excellent

Verified traveller

Stayed 7 nights in Jul 2019
Response from The Hotel Manager on 2 Sept 2019
Dear guests, Thank you for visiting us for your holidays and for rating us with 5 out of 5! Best wishes, The Hotel Manager

6/10 Okay

heli

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Jun 2019

6/10 Okay

Jok

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The only good thing about KassandraPalace is excellent weather and sea! Realistically it is a 21/2 star hotel that's why the low rating. If they claimed a 3star I would most definitely give excellent rating, but if you claim a 5star and there is no AC...?! Food, i wont even go there....Staff, they try to put the smiles on but if you ask for a glass of water they get annoyed! I wonder when the real busy season is how they handle it.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely grounds and beach. Spa treatments were amazing every time I had one (I had 3 in a weeks stay) well worth the money. Service was very good at all restaurants and bars, staff were always friendly.
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with good food and service. Spa area could be better though. Jacuzzi didn't work and small spa options.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Brilliant facilities and location, really well kept and could’ve stayed at the hotel every day but for the staff and food. Shockingly overpriced lunch menu, got served to me cold twice, breakfast was very average buffet without much choice. Staff seemed inept at simple drinks orders and at one point it seemed everyone being served was complaining all at once. Halkidiki is lovely though so would go again just probably not to Kassandra palace
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Blerim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Infrastructure de l’hôtel excellente (jardins, piscines, spa , plage Amabilité et sourires du personnel ,très serviable Par contre qualité des produits au buffet demi pension très très moyenne Douche un peu trop ancienne,évacuation baignoire rouillée ainsi que le tablier de la baignoire
Stayed 9 nights in Aug 2023

8/10 Good

Paola

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
La struttura è molto bella e funzionale. Al suo interno gode di svariati servizi e se si sceglie una vacanza non itinerante si può soggiornare comodamente al suo interno senza spostarsi. Buono il livello dei servizi dai ristoranti alla spiaggia. Unico neo la pulizia, nelle aree comuni potrebbero stare più attenti ai dettagli (gli ascensori per esempio in una settimana non li hanno mai puliti). Il ristorante fusion alla carta è molto buono ma troppo caro rispetto alla media prezzi della zona). Il servizio spa buono, abbiamo fatto uno scrub ottenendo un ottimo risultato.
Stayed 6 nights in Aug 2023