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Reviews of Cedar Lodge

2 out of 5
Cedar Lodge
479 S Main St, Cedar City, UT

Reviews

5.6
Rating 10 - Excellent. 14 out of 153 reviews" "
Rating 8 - Good. 39 out of 153 reviews" "
Rating 6 - Okay. 29 out of 153 reviews" "
Rating 4 - Poor. 39 out of 153 reviews" "
Rating 2 - Terrible. 32 out of 153 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kieth

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in May 2024

4/10 Poor

Kayla

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Wouldn’t stay here again
Stayed 2 nights in Apr 2024

6/10 Okay

Chiemi

Liked: Staff & service
Disliked: Property conditions & facilities
Pretty old anyway
Stayed 1 night in Apr 2024

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not stay, it was run down and down right terrible, people was living outside and on parking lot
Stayed 2 nights in Apr 2024

2/10 Terrible

Shelby

Disliked: Cleanliness, property conditions & facilities
It was very rundown. I did not feel safe.
Stayed 1 night in Feb 2024

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty and old.
Stayed 1 night in Apr 2024
Response from Alex on 12 Apr 2024
Thank you for leaving a review for our hotel. We are working continuously to upgrade our property. Thank again for your review.

8/10 Good

Ignacio

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was little run down in general….
Stayed 1 night in Apr 2024

8/10 Good

Helen

Stayed 1 night in Apr 2024

4/10 Poor

Wayne

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Kevin D

Disliked: Cleanliness
Dirty. Breakfast was coffee only.
Stayed 1 night in Feb 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
Low Price, fair service
Property looks like it's undergoing an off-season renovation. My big problem was the heater went full blast when I first turned it on. After the room was a comfortable level, I tried to turn it down and suddenly got cold air. Shortly thereafter, it turned off and I couldn't restart it. At 7 AM then next morning it started by it's self. When I left the room, the only way to shut it off was to unplug it.
Stayed 1 night in Jan 2024

6/10 Okay

Rodolfo

Liked: Amenities
Good
Stayed 6 nights in Oct 2023

6/10 Okay

Rodolfo

Good

8/10 Good

Cristopher

Liked: Cleanliness
Stayed 1 night in Nov 2023

6/10 Okay

Rebecca

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Oct 2023

6/10 Okay

Susan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was clean. Friendly people. The outside needs attention. We stayed eclipse weekend and the price was 5 times normal!
Stayed 1 night in Oct 2023

4/10 Poor

Christopher

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When we arrived the check in process it self was normal. We went to the room, the first thing we noticed is the parking lot was rough, The hotels access is open to the outside, so we climbed the exterior stairs and the door of the room had a shady lock. Its the new modern touchless design but there is a gapping hole at the bottom of the mounting plate. The door didnt seem sealed well, we questioned if it was even locked. Once we entered the room there was a slight smell of urine, the bathroom faucet was loose on the sink, afraid we would break it off and cause a leak. The Bathroom didnt have toilet paper in it, we had to go back down to the front desk to get some. The air conditioner/heater was loud and the control panel was unreadable so not sure what half the buttons did but we got it working. The light switches at the door didnt do anything. We were tired and put up with it, the bed was the main thing we wanted. It was clean but the pillows were flat and pointless. We had paid for two nights, our business in town was completed early and we should have grabbed our bags and checked out in the morning but didnt, so we paid for both nights but only used the first. We headed home and decided to sleep in our own bed tonight then spend another minute in that room.
Stayed 2 nights in Oct 2023

8/10 Good

Felipe

Travelled with family
Liked: Staff & service
Good for overnight stay
I heard of the bad reviews but had no choice, needed a room. I commend them for making my stay comfortable. I can tell they are trying to clean up the area with painting inside the rooms. They need to add a fresh paint to the outside of the motel. The plumbing inside thr rooms need to be fastened down and would like to see the shower heads replaced. I did feel safe but would like the door entrance to fit in the doorway better. Good for a overnight stay.
Stayed 3 nights in Oct 2023

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly up on checkin but that didn’t last long. Tub wouldn’t drain. Big gap under door. About the time I was heading to bed found bed bugs crawling around the room that I hadn’t noticed earlier. Ended up booking another place to stay. Nobody was available at desk to talk to about issue. Tried to get refund for the 2 night booking where the hotel denied the refund request and didn’t even get to sleep in the room. Very unprofessional and highly disappointed in this establishment wouldn’t recommend anyone stepping foot in this place. Save yourself the hassle and look elsewhere.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Debbie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our room was dirty and run down! Our ceiling was leaking and when we told the front desk he just said he would check the room above us. We also woke up to a roach right above us on the ceiling.. immediately we packed up and left! Do not stay there!!!
Stayed 2 nights in Sep 2023
Response from Alex on 26 Sept 2023
Thank you for leaving a review with our hotel. We have found the issue with our leaking ceiling and are working to get it fixed. We have notified our housekeepers and notified them about your unpleasant experience. We have hired pest control and are working to rid our hotel of cockroaches.

4/10 Poor

Kevin

I arrived very late and they nicely left the key out for me. However I did not think the room was very nice…the tap at the sink only spewed hot water. But I was only in the room for 5 hours.
Stayed 1 night in Aug 2023

2/10 Terrible

Donald

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches
Place had roaches I could not stay there and will be requesting a refund
Stayed 1 night in Aug 2023

6/10 Okay

Jamie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a recommendation
It was horrible and dirty. Had to have my room changed due to how gross the first room was.
Stayed 2 nights in Jun 2023
Response from Alex on 27 Jun 2023
I apologize that you had a negative experience with our hotel. We have addressed these issues with our housekeeping and promise better service in the future.

4/10 Poor

Coy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The people and service were excellent, but the property was a crap hole.
Stayed 3 nights in Jun 2023
Response from Alex on 16 Jun 2023
We appreciate you taking the time out of your day to give us a review. We are always working effortlessly to improve and update our establishment. Thank you for staying with us.

8/10 Good

David

Stayed 1 night in Jun 2023
Response from Alex on 16 Jun 2023
Thank you for your great review.

2/10 Terrible

Janer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay their they are scammers I did not stay due to it being so dirty they would not give me a refund
Stayed 1 night in Jun 2023
Response from Alex on 16 Jun 2023
We apologize you had a negative experience with our hotel. We have addressed these issues with our housekeeping staff to focus on the cleanliness of our hotel. Thank you very much for your review.

2/10 Terrible

joseph

Disliked: Cleanliness, property conditions & facilities, room comfort
A bad stay.
It was a really bad stay, the sheets were stained and worn out, the towels were stained and torn. The carpet was stained and worn. The bathtub was stained, and I did not want to even take a shower in it.
Stayed 1 night in Apr 2023
Response from Alex on 10 Jun 2023
Thank you for staying with us and taking the time to give our hotel a good review. We have addressed these issues with our housekeeping staff and thrown out our old stained sheets with newer ones. We welcome constructive criticism to improve our hotel and are constantly working to upgrade our hotel.

2/10 Terrible

Nichole

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I had a late check and tried to contact the property MANY times on the phone number from the property website. It went directly to “please dial first 3 digits…” I was not allowed to leave a message. When I got there I rang the bell as instructed on the locked door for over 30 minutes. I had to call Expedia and have them contact the property, wake them up to check me in. He said he was a “deep sleeper” The room was filthy. The smell of marijuana readily waifed through the property. Hotel furniture and garbage was strewn throughout the outdoors. My door wouldn’t lock so I had to sleep on a ground floor room with a chair jammed against the knob. My room key sleeve has DIRTY and had 4 room numbers scribbled out and mine was then added. The bed spread, walls and carpets were stained and dirty. The frame to the door was busted out. I cannot believe I spent nearly $100 for this room.
Stayed 1 night in Mar 2023
Response from Alex on 24 Mar 2023
We are very sorry you have had. We have addressed the issue of our door not shutting properly with our maintenance as well as with our front desk staff. We hope you have a great trip.

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2023

2/10 Terrible

Kaitlynn

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In between the door jam and the door is a gap. It causes the door to not shut all the way and is like sleeping outdoors woth the noise. It is also causing an unsafe situation. Multiple rooms have bed bugs. There is trash left outside along with soda bottles filled with brown liquid and cigarette butts. They will not issue a refund. It is a scam for money. Do not book a stay here.
Stayed 2 nights in Feb 2023
Response from Alex on 3 Mar 2023
Thank you for you review, We prioritizing the cleanliness and safety of our hotel and we have treated for bed bugs through professionals. Have a great day.

4/10 Poor

Mary

Stayed 3 nights in Feb 2023

2/10 Terrible

Kathy

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Given key for wrong room. It was occupied. They guy who “lives” in that hotel room was angry (justifiably so) and cussed me out. Asked for a refund. The manager said no because I booked a through Expedia and only Expedia could authorize a refund. Contacted Expedia and they tried to call the hotel while I was In the lobby. Meanwhile the manager instructed his lobby staff not to answer the phone. I was told by Expedia they weren’t able to reach the manager (big surprise) and only he could authorize the refund.
Stayed 1 night in Dec 2022

8/10 Good

Richard

Stayed 1 night in Oct 2022
Response from Mel on 30 Oct 2022
Thank you for taking time to review us. Please come and stay with us again. Have safe trip

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

Geoff

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Will pass next time.
Beds were comfortable but the overall condition of the room/motel was very poor. It looked like the door had been kicked in several times and had large gaps but did lock. The tv had lines across it, there was only 1 light fixture in the main room. The fridge had leftover food in it. The A/C dials were broken so you had to guess to get it on the setting you wanted and did end up blowing a little cool air but never got cold. There are weekly residents staying here and are frequently standing in the parking lot smoking.
Stayed 2 nights in Oct 2020

8/10 Good

Wendy

Liked: Staff & service, room comfort
I stayed for 2 nights and it was okay.
Stayed 2 nights in Oct 2020

4/10 Poor

Cristobal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The outlets by the bathroom sink did not work. The fan in the bathroom did not work. Only 1 of the 3 lightbulbs in the bathroom worked. The sheets were stained. There were lines across the tv like it was going out. There was ample dust on the walls by the bed. There was no wifi. Not a comfortable place to relax after a long day. Was way over priced for the quality of room.
Stayed 2 nights in Sep 2020

4/10 Poor

Roszann

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ehh..
Not a good price for a room like this. Had crumbs in corners. Liens had stains. Shower drain is clogged. And most important the fridge wasn't working.
Stayed 1 night in Aug 2020

2/10 Terrible

Sean

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t do it.
Very old, never updated, room smelled, door does not close, toilet does not flush. The amount of money spent you might think they would do something about all this. I booked very late for my trip and this was the only place available.
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Manager was not very pleasant. I wasn’t expecting much but room was not very clean. We found belonging from a previous tenant under the bed and the phone had an inch of dust and grime on it. While I wasn’t going to use the phone at all, this just showed me their cleaning techniques. I wasn’t worried about staying in a hotel during a pandemic but this gave me cause for concern. Also, a resident family member, not a guest, would smoke outside our room and the the window unit pumped it right into our room. It was several times and horrible. They also had stacks and stacks of someone’s belongs just stacked under the stair case. I’m not sure what that was all about but it looked so trashy! I wouldn’t recommend unless you were really desperate like we were.
Stayed 1 night in Aug 2020

4/10 Poor

Dulce O

Travelled with family
Disliked: Property conditions & facilities, room comfort
Bad Bed and Shower
Stayed 1 night in Jul 2020

2/10 Terrible

alex

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

JT, Cedar City, UT

Travelled with family and small children, Business traveller
Disliked: Staff & service, amenities
Unprofessional owners. They did not act accordingly.
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities
Vagabond Inn is definitely a place to only stay for 1 or 2 nights. The hair dryer did not work, the TV only had 1 channel. It was not the cleanest of places. The bed was comfortable and it had excellent ice.
Stayed 2 nights in May 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
It was a last-minute stay. It was clean and fine for a night.
Stayed 1 night in May 2020

4/10 Poor

Howard S

Disliked: Staff & service
1 for 3; I won’t be back.
Room was on-par for a $45/night stay. However, when I went to the office to request another sheet, the owner lady asked why I wanted it and then proceeded to tell me that I didn’t need it. A sheet! If I want a sheet to use as a pillow, that should be my prerogative. This was my third stay. The first time was nice; the second and third were marked by poor service. There won’t be a fourth time.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with pets
They have walffles for breakfest. The rooms are a little small and door jam looks like its been broken.
Stayed 3 nights in Nov 2019