Superior Room | Free WiFi, bed sheets

Reviews of Hotel Pier Cuatro

2.5 out of 5
Hotel Pier Cuatro
3rd Avenue, North Reclamation Area, Cebu, Cebu

Reviews

7.4

Good

Rating 10 - Excellent. 65 out of 319 reviews" "
Rating 8 - Good. 127 out of 319 reviews" "
Rating 6 - Okay. 89 out of 319 reviews" "
Rating 4 - Poor. 23 out of 319 reviews" "
Rating 2 - Terrible. 15 out of 319 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lucy

Stayed 2 nights in Sep 2023

4/10 Poor

Costa, Temple

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Sep 2023

4/10 Poor

Amalia

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

Lucy

Travelled with family
Liked: Staff & service
It’s good enough for bed and shower for the money. The room has a twelve inch CRT none working tv. The hot water was not working. It could use a new drapes and new tile grout in the shower. We old ladies were on the fourth floor and the elevator quit working. Not good for the knees. Staff were friendly.
Stayed 1 night in Apr 2022

8/10 Good

Lucy

Travelled with family
Liked: Staff & service, amenities
Comfy bed. No working tv but it was not a big deal to me. Worth it for the money. Staff are super nice and friendly. The room is clean
Stayed 1 night in Mar 2022

8/10 Good

Dante A.

Liked: Cleanliness, staff & service, property conditions & facilities
courteous staff
Stayed 6 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Good nice clean near shopping center accessible orderly great fashionable
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel needs improvements speacially the bathroom, employees are friendly, hotel is close to the mall, pier as we're going to Bohol too, easy access to all ineresting places, breakfast re good.
Stayed 3 nights in Nov 2019

4/10 Poor

Sean

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Elie Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in Jun 2019

10/10 Excellent

Randy K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing in Cebu
This is my hotel of choice when in Cebu. Great value and great location.
Stayed 2 nights in May 2019

8/10 Good

Esoj

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff service and breakfast
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I like the services and their fast actions for your requests.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The only good thing is the breakfast buffet. It includes mostly PH. dishes. We only ate the egg, fruit, and coffee. Small room. The walls are paper thin. Everyday there were kids yelling and screaming from 6 AM! The TV is dismally TINY! Literally the size of an A4 paper. The hotel is far from city center. It is surrounded by slums. Quite unsafe to walk around at night.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Travelled with partner
Basic hotel in a good location near Robinson's Mall. Room was clean nut small and bathroom could use updating. AC was good and shower was hot. Breakfast was good. Our room was not available the first night of our arrival, had to stay at their sister hotel.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its our 3rd time to book in this hotel since we luv it here
Stayed 1 night in Feb 2019

10/10 Excellent

Ma Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Ma Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget friendly
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at PIER Cuatro when I am in Cebu. I like the services and friendly staff. However, the rooms are somewhat small and do need updating
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service from staff,useful location
Fast and easy check-in,with welcome drink,we were 3 hours before check-in,I got the room immediately ( without extra fee ). Big mall nearby ( 1min walk ), near the seaport.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is fine
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Shared my room with a mouse
The good... Walking distance to Robinsons Galleria, spacious superior room, reasonably priced menu in resto, helpful staff altho I wish they'd smile more. The bad... Not much offered for westerners for breakfast; since my superior room was taken by guest for late check out until 6pm, I was given lower level standard instead until guest left - seriously? Shared the superior room with a mouse for 2 days again with an apology since the 3rd floor room is connected to the roof supposedly. Toilet failed to flush so was offered a pail and bucket with an apology once again. Shower area tiles could use a very good cleaning. So this is what you can expect for this price. At least now I know. Won't recommend.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Randy K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay in Cebu
Hotel staff are very friendly and helpful. Location of hotel is great when in Cebu City. Breakfast buffet is great for a budget hotel. I stay at many Marriott properties for work and breakfast at Pier Cuatro is just as good or even better.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Ronald

A nice place to stay
It was a good pleasant experience.No hassle.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2018

8/10 Good

alphaninia, manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i had a nice experience with regards the friendly and polite accommodation of the staff from the security guard, doorman, restaurant staff, room attendants up to the concierge staff. i will definitely go back and book again at hotel pier 4.
Stayed 4 nights in Jul 2018

10/10 Excellent

Lando, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to shopping
I like this hotel all the staff are friendly, easy to check in.
Stayed 3 nights in Jun 2018

10/10 Excellent

Chandy, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel to stay
Friendly staff, close to shopping mall, nice food.
Stayed 1 night in Jun 2018

8/10 Good

Presli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

jane, Thailand

Liked: Cleanliness, staff & service, room comfort
Nice hotel close very close to Robinson
Mum and I staying this hotel for 3 nights. The place and staff was good but the food not many options and same variety each day. Like me I am not eating pork and sausages. But overall was good.
Stayed 3 nights in Apr 2018

4/10 Poor

burt

Disliked: Property conditions & facilities, room comfort
So so

10/10 Excellent

Frank, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On arriving-my 3rd. I was sick
On my 3rd day me and a friend went to Robinson s S-M were of all places ate at KFC and I hate corn salad and it was BAD!! Couldn't sit up at the computer for 5 minutes and just stayed in bed for pretty well the next 8 days..During that time the workers were so kind-nice to me.My friend went and got us breakfast every day.They let me keep my Gatorade in the frig on the 1st. floor and always so so very helpful to me.They would pick up my clothes and send them out to get them washed..I could order food from the 1st. floor and they would bring it to my room and all the workers were always asking about me-how I was feeling and so on......So after my 2 weeks I was still very weak and didn't want to leave and they let me stay another 3 weeks until I can get my strength back....Over all I rate this hotel and the workers a A+ ^^,
Stayed 14 nights in Feb 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best hotel to spend your first night in
Arrived pretty late. The staff were nothing but friendly on check in and the next morning for breakfast. The room itself was very old, a bit dirty and the air con was the loudest things I've ever heard. The walls are very thin and you could hear everything in rooms and the corridor.
Stayed 1 night in Feb 2018

8/10 Good

Bryce

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2018

2/10 Terrible

jawahar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT BOOK THIS HOTEL
I will not recommend city should renew there business license the rooms are so dirty there toilet are so uncomfortable water pressure is so low you have to stand and wait for water I wanted to leave but could not get my money back breakfast was so nasty you cannot even look being vegetarian there is nothing only bread or watermelon if you want to toast a bread you have to use oven because they don’t have bread toaster it’s just a attraction free breakfast but there is nothing you can eat bread and pineapple jam 4 days I live with boil eggs !! Please think before you book this hotel it’s not worth if they let you live free !!
Stayed 4 nights in Dec 2017

10/10 Excellent

Cletus Hamto, Cagayan de Oro City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice!
Staffs were very accomodating and pleasant to visitors. Area was clean and smells good.
Stayed 2 nights in Dec 2017

6/10 Okay

Aaron, American Expat living in Philippines

Liked: Staff & service
Does the Job
Chose this hotel due to the proximity to ferry piers to Bohol. Its walking distance to Robinsons is a bonus. My check-in was really fast and efficient - thank you! I didn't expect nor receive much for this price range. Room needs a renovation and some deep cleaning. Water pressure and Internet speed needs a boost. Free breakfast buffet not that great but better than expected. Mattress was really comfortable. Staff was very responsive and helpful. I would come back.
Stayed 1 night in Dec 2017

8/10 Good

Rick, Canada

Liked: Staff & service
nice hotel close to downtown
I have stayed here before and keep coming back as i like the location and staff are awesome.
Stayed 1 night in Dec 2017

6/10 Okay

Cam, Manila PH

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
This hotel was disappointing. The rooms didn't have windows to the outside. The shower was full of mold. The photos are misleading. I ordered a room with what seemed to be a full size bed. When I got there it was a room with a child's bed. I asked to be moved which they obliged so I appreciate that. The new room was only a small step up. There was still mold in the shower but I was tired of fighting though so I just went with it. The internet is excruciatingly slow. The area also isn't the best. I wouldn't recommend a single female stay there. Finally it wasn't that much cheaper than other hotels in better areas.
Stayed 5 nights in Nov 2017

10/10 Excellent

J G. A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently good value and service.
The only recommendation I have is to improve the wifi coverage in the building. Have to leave room and go to lobby to use wifi. Otherwise very satisfied. Regular guest.
Stayed 1 night in Nov 2017

8/10 Good

Liezl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low budget hotel but it is clean
The hotel is good for travellers that are on the budget side. The breakfast buffet is ok. I suggested to the server to serve some veggies as I am a vegetarian.
Stayed 1 night in Oct 2017

6/10 Okay

Tony

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not for me.
Even though we were happy to have one, the air-conditioner was so noisy that it made it very hard to sleep. We decided just to leave during the night and continue our trip. The service was good and Sugarry was very helpful.
Stayed 1 night in Aug 2017