Dear Mr. Richmond, Warm greetings from Holiday Inn Cebu City ! Thank you for taking the time in sharing with us your feedback. We are glad to know that you had a great experience during your stay with us. Your recognition towards our efforts specially by rating us with a high score ,encourages us to continually strive for improvement in every possible way. We would like to extend our sincere apology for the inconvenienced you encountered with our restaurant staff. We will forward this concerns so that immediate action will be address to our team and for us to avoid such situation from happening again.We eagerly anticipate welcoming you again in the near future with our improved service. Best regards, Katrina Gerbabuena Duty Manager

Dear Ms. Cristy, Greetings from Holiday Inn Cebu! Thank you for giving us a positive review. We are glad to know that you found our hotel nice. Your satisfaction means a lot to us. We look forward to welcome you again in the near future

Dear Mr. Gary, Warm greetings from Holiday Inn Cebu City ! Thank you for your recent stay with us and for taking the time in sharing with us your feedback. We would like to extend our sincere apologies for the inconvenience you experienced regarding the TV. Please be assured that we are in the process of negotiating with other suppliers to address our issues with cable tv.Please accept our assurance that we are committed to providing you with a comfortable and enjoyable stay. Your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience .We look forward to the opportunity to welcome you back soon and demonstrate the improvements we have made.Best regards, Katrina GerbabuenaDuty Manager

Dear Ms. Juliet, Warm greetings from Holiday Inn Cebu City ! Thank you for taking the time in sharing with us your feedback. We are glad to know that you had a great experience during your stay with us. Your recognition towards our efforts specially by rating us with a high score encourages us to continually strive for improvement in every possible way. We would like to extend our sincere apologies for the inconvenience you experienced regarding the TV. Please be assured that we are in the process of negotiating with other suppliers to address our issues with cable tv.Please accept our assurance that we are committed to providing you with a comfortable and enjoyable stay. Your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience .We look forward to the opportunity to welcome you back soon and demonstrate the improvements we have made.Best regards, Katrina GerbabuenaDuty Manager

Dear Ms. Elaine, Warm greetings from Holiday Inn Cebu City ! Thank you for taking the time in sharing with us your feedback. We are glad to know that you had a great experience during your stay with us. Your recognition towards our efforts specially by rating us with a high score encourages us to continually strive for improvement in every possible way. We eagerly anticipate welcoming you again in the near future. Best regards, Katrina Gerbabuena Duty Manager

Dear Mr. Peter, Warm greetings from Holiday Inn Cebu City ! Thank you for taking the time in sharing with us your feedback. We are glad to know that you had a great experience during your stay with us. Your recognition towards our amazing housekeepers and by rating us with a high score encourages us to continually strive for improvement in every possible way. We eagerly anticipate welcoming you again in the near future. Best regards, Katrina Gerbabuena Duty Manager

Dear Ms. Ma Emma, Warm greetings from Holiday Inn Cebu City ! Thank you for taking the time in sharing with us your feedback. We are glad to know that you had a great experience during your stay with us. Your recognition towards our efforts by rating us with a high score encourages us to continually strive for improvement in every possible way. We eagerly anticipate welcoming you again in the near future. Best regards, Katrina Gerbabuena Duty Manager

Dear Mr. Jordan, Warm greetings from Holiday Inn Cebu City ! Thank you for taking the time in sharing with us your feedback. We are glad to know that you had a great experience during your stay with us. Your recognition towards our efforts specially by rating us with a high score encourages us to continually strive for improvement in every possible way. We eagerly anticipate welcoming you again in the near future. Best regards, Katrina Gerbabuena Duty Manager

Dear Mr. Hyunjoo,Greetings from Holiday Inn Cebu!Thank you for sharing with us your feedback. We are glad to know that you had a great experience during your stay. Your satisfaction means a lot to us. We look forward to welcome you again in the near future. Best regards,

Dear Mr. Mike, Warm greetings from Holiday Inn Cebu City ! Thank you for taking the time in sharing with us your feedback. We are glad to know that you had a great experience during your stay with us. Your recognition by rating us with a high score encourages us to continually strive for improvement in every possible way. We eagerly anticipate welcoming you again in the near future. Best regards, Katrina Gerbabuena Duty Manager

Dear Mr. Randy, Warm greetings from Holiday Inn Cebu City ! Thank you for taking the time in sharing with us your feedback. We are glad to know that you had a great experience during your stay with us. Your recognition towards our location and by rating us with a high score encourages us to continually strive for improvement in every possible way. We eagerly anticipate welcoming you again in the near future. Best regards, Katrina Gerbabuena Duty Manager

Dear Mr. Efren, Warm greetings from Holiday Inn Cebu City ! Thank you for taking the time in sharing with us your feedback. We are glad to know that you had a great experience during your stay with us. Your recognition specially by rating us with a high score encourages us to continually strive for improvement in every possible way. We eagerly anticipate welcoming you again in the near future. Best regards, Katrina Gerbabuena Duty Manager

Dear Mr. Francis,Greetings from Holiday Inn Cebu!Thank you for giving us a perfect score. We are glad to know that you had a great experience during your stay. Your satisfaction means a lot to us. We look forward to welcome you again in the near future. Best regards,

Dear Mr. Martin,Warm greetings from Holiday Inn Cebu City ! Thank you for taking the time in sharing with us your feedback. We are glad to know that you had a great experience during your stay with us. Your recognition towards our breakfast , our staff and by rating us with a high score encourages us to continually strive for improvement in every possible way. We eagerly anticipate welcoming you again in the near future. Best regards, Katrina Gerbabuena Duty Manager

Dear Mr. Joseph,Warm greetings from Holiday Inn Cebu City ! Thank you for taking the time in sharing with us your feedback. We are glad to know that you had a great experience during your stay with us. Your recognition towards the service of our staff, our buffet breakfast, the hotels location and by rating us with a high score encourages us to continually strive for improvement in every possible way. We eagerly anticipate welcoming you again in the near future. Best regards, Katrina Gerbabuena Duty Manager

Dear Valued Guest, Warm greetings from Holiday Inn Cebu City ! Thank you for taking the time in sharing with us your feedback. We are glad to know that you had a great experience during your stay with us. Your recognition towards the hotel staff, your dining experience and location convenience encourages us to continually strive for improvement in every possible way. We eagerly anticipate welcoming you again in the near future. Best regards, Katrina Gerbabuena Duty Manager

Dear Mr. Alvin, Warm greetings from Holiday Inn Cebu City ! Thank you for taking the time in sharing with us your feedback. We are glad to know that you had a great experience during your stay with us. Your recognition towards our staff and by rating us with a high score encourages us to continually strive for improvement in every possible way. We eagerly anticipate welcoming you again in the near future. Best regards, Katrina Gerbabuena Duty Manager

Dear Mr. William, Warm Greetings from Holiday Inn Cebu!Thank you for taking the time in sharing with us your feedback. We are glad to know that you had a great experience during your stay. Your recognition of our efforts and by rating us with a high score encourages us to continually strive for improvement in every possible way. We eagerly anticipate welcoming you again in the near future.Best regards, Katrina Gerbabuena Duty Manager

Dear Mr. Dennis, Thank you for your amazing review! We're thrilled to hear that you had a wonderful experience with our attentive and friendly staff. We hope to welcome you back for another memorable stay soon!Best regards,

Dear Glen, Thank you for sharing with us your feedback. We are glad to know that you had a great experience during your stay. Your satisfaction means a lot to us. We do apologize for the motorcycle sound from the streets. We look forward to welcome you again in the near future.

Dear Adam, Thank you for sharing your feedback following your recent stay at Holiday Inn Cebu City! We are thrilled to learn that you found our deluxe rooms excellent. We sincerely appreciate your patronage and look forward to welcoming you back for another exceptional stay in the near future.

Dear Mr. Dionesio, Warm Greetings from Holiday Inn Cebu!Thank you for taking the time in sharing with us your feedback. We are glad to know that you had a great experience during your stay with us. Your recognition by giving us a perfect score encourages us to continually strive for improvement in every possible way. We eagerly anticipate welcoming you again in the near future.Best regards, Katrina Gerbabuena Duty Manager

Dear Mr. Eugene, Warm Greetings from Holiday Inn Cebu!Thank you for taking the time in sharing with us your feedback. We are glad to know that you had a great experience during your stay. Your recognition regarding our breakfast buffet, our pool facility and the lounge encourages us to continually strive for improvement in every possible way. We eagerly anticipate welcoming you again in the near future.Best regards, Katrina Gerbabuena Duty Manager

Dear Ms. Karyll,Warm Greetings from Holiday Inn Cebu!Thank you for taking the time in sharing with us your feedback. We are glad to know that you had a great experience during your stay. Your recognition encourages us to continually strive for improvement in every possible way. We eagerly anticipate welcoming you again in the near future.Best regards, Katrina Gerbabuena Duty Manager

Dear Mr. James,Greetings from Holiday Inn Cebu!Thank you for sharing with us your feedback. We are glad to know that you had a great experience during your stay. Your satisfaction means a lot to us. We look forward to welcome you again in the near future. Best regards,

Dear Mr. Adam,Greetings from Holiday Inn Cebu!Thank you for rating us. We would love to hear more about your experience during your stay. Your satisfaction means a lot to us. We look forward to welcome you again in the near future.

Dear Ms. Grace,Warm Greetings from Holiday Inn Cebu!Thank you for taking the time to bring this concern to our attention. We sincerely apologize for any inconvenience you experienced during your stay. We strive to provide the highest level of service and ensure that our guest have a comfortable and enjoyable stay. We deeply regret that we fell short in this regard, particularly with regards to the disturbance caused by noise in the hallways throughout the night. Rest assured that we will promptly address this matter to ensure that our guests' comfort is not compromised in the future. We value your patronage and hope that you will allow us another opportunity to provide you with the exceptional experience that you deserve on your next visit to Cebu City. Best regards, Katrina GerbabuenaDuty Manager

Dear Ms. Marian,Warm Greetings from Holiday Inn Cebu!Thank you for taking the time in sharing with us your feedback. We are glad to know that you had a great experience during your stay. Your appreciation regarding our location, the safety and security including the breakfast choices motivates us to continuously strive for improvement in every aspect of our service.We eagerly anticipate the opportunity to welcome you back again in the near future.Best regards, Katrina Gerbabuena Duty Manager

Dear Ms. Ingrid,Greetings from Holiday Inn Cebu!Thank you for sharing with us your feedback. We are glad to know that you had a great experience during your stay. Your satisfaction means a lot to us. We look forward to welcome you again in the near future. Best regards,

Dear Ms. Charlita, Warm Greetings from Holiday Inn Cebu!Thank you for sharing with us your feedback. We are glad to know that you had a great experience during your stay. Your recognition of our efforts encourages us to continually strive for improvement in every possible way. We eagerly anticipate welcoming you again in the near future.Best regards,Katrina Gerbabuena Duty Manager

Dear Ms. Anna Marie, Thank you for giving us a perfect rating. We are glad to know that you had a great experience during your stay. Your satisfaction means a lot to us. We look forward to welcome you again in the near future!

Dear Ms. Christina,Greetings from Holiday Inn Cebu!Thank you for giving us a good rating. We are glad to know that you had a great experience during your stay. Your satisfaction means a lot to us. We look forward to welcome you again in the near future. Best regards,

Dear Mr. Hwan,Greetings from Holiday Inn Cebu!Thank you for sharing with us your feedback. We are glad to know that you had a great experience during your stay. Your satisfaction means a lot to us. We look forward to welcome you again in the near future.

Dear Mr. David,Greetings from Holiday Inn Cebu!Thank you for sharing with us your feedback. We are glad to know that you had a great experience during your stay. Your satisfaction means a lot to us. We do apologize again for the TV inconvenience that caused you. Rest assured that we are doing our best to solve the problem as soon as possible. We look forward to welcome you again in the near future. Best regards,

Dear Mr. Don,Greetings from Holiday Inn Cebu!Thank you for sharing with us your feedback. We are glad to know that you had a great experience during your stay. Your satisfaction means a lot to us. We look forward to welcome you again in the near future. Best regards,

Dear Kamil Ali, Thank you for sharing your feedback following your recent stay at Holiday Inn Cebu City!We are thrilled to learn that you enjoyed our marvelous breakfast offerings during your time with us. We sincerely appreciate your patronage and look forward to welcoming you back for another exceptional stay in the near future.

Dear Dennis, Thank you for taking the time to provide us with your detailed feedback following your recent stay at Holiday Inn Cebu City.We are delighted to hear that you enjoyed our convenient location near the Mall, providing you with easy access to dining options and a comfortable outdoor dining experience. Your kind words regarding our breakfast offerings, well-equipped workout room, efficient elevators, friendly staff, and overall cleanliness are greatly appreciated.We apologize for any inconvenience you experienced with the temperature of the shower water. Your feedback regarding this matter has been duly noted, and we will work diligently to ensure that all aspects of our guests' experiences meet and exceed expectations.We look forward to welcoming you back soon!

Dear Ms. Liza, Greetings from Holiday Inn Cebu. Thank you for sharing your feedback regarding your recent stay with us. Upon checking the reservation, it was booked under "accessible room" which is a handicapped room. Furthermore, in regards to the TV please accept our sincerest apologies, rest assured that we are fixing the problem as soon as possible. I know that you mentioned that you will not be coming back, but we do hope that you will give us another chance to rectify and make your stay a good one next time. We would really love to make it up to you. In case you change your mind, you can send us an email in advance so we can prepare everything for you. Thank you and best regards,

Dear Maureen, Thank you for your feedback! We're delighted to hear that you enjoyed our location and spacious rooms. We apologize for the inconvenience with the TV during your visit, but we're glad that our team was able to offer you compensation with a free merienda buffet. We appreciate your understanding and hope to welcome you back for a seamless and enjoyable stay in the future!

Dear Magette, Thank you for your feedback! If you have any further questions or need assistance, feel free to let us know. We're here to help. Have a great day!

Dear Bevan, Thank you for your amazing review! We're thrilled to hear that you had a wonderful experience during your stay with us. Our team takes great pride in providing exceptional service, and we're delighted that you found our staff to be extremely helpful from the moment you arrived. Your recommendation means the world to us, and we can't wait to welcome you back at Holiday Inn Cebu City for another fantastic stay in the future!

Dear Elizabeth, Thank you for your positive feedback! We're delighted to hear that you found our staff to be very courteous. Providing excellent service is our top priority, and we're thrilled that our team members contributed to making your stay enjoyable. We hope to welcome you back again soon at Holiday Inn Cebu City!

Dear Keith, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that you found our rooms clean, our showers incredible, and our staff accommodating. It's always a pleasure to welcome back returning guests like yourself. We look forward to your next visit!

Dear Fernando, Thank you for your feedback. We're delighted to hear that your overall experience was perfect. However, we apologize for the inconvenience regarding the TV not working throughout your stay. Your comments have been noted, and we will take steps to ensure this issue is addressed promptly. We appreciate your understanding and hope to welcome you back for an even better stay in the future.

Dear John, Thank you for taking the time to share your feedback. We're glad to hear that your overall stay was good, but we're disappointed to learn about your connectivity and customer service experience. Please accept our apologies for any inconvenience caused. We take your comments seriously and will address these issues with our team to ensure a better experience for our future guests.

Dear Ryan, Greetings from Holiday Inn Cebu City! Thank you for the excellent rating you have given us. We are glad to know that you enjoyed your stay, and we look forward to welcoming you again in the future!

Dear Ms. Minviluz, Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced during your stay, especially regarding the TV, internet, and breakfast. Your comments are important to us, and we are actively addressing these issues to enhance the guest experience.On a positive note, we appreciate your kind words about our staff, particularly Lyn from housekeeping. We will make sure to pass on your commendation to her and the rest of the team.We value your input and hope to have the opportunity to make improvements and better serve you in the future.

Dear Shawn,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience didn't meet your expectations. Your concerns are important to us, and we take them seriously.We would appreciate the opportunity to learn more about your specific concerns so we can address them and improve our services. If you could provide additional details, it would be greatly beneficial.We value your input and hope to have the chance to make it right in the future. Thank you for bringing this to our attention.

Dear Minviluz, Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience didn't meet your expectations. Your concerns are important to us, and we take them seriously.We would appreciate the opportunity to learn more about your specific concerns so we can address them and improve our services. If you could provide additional details, it would be greatly beneficial.We value your input and hope to have the chance to make it right in the future. Thank you for bringing this to our attention.

Dear Cristina, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced with the TV and Wi-Fi during your stay. Providing a comfortable and enjoyable experience for our guests is our top priority, and we regret that we fell short in this instance.We are addressing the issues with the TV and Wi-Fi to ensure that future guests do not encounter similar challenges. Your comments are valuable to us, and we appreciate your patience and understanding. Thank you again for choosing Holiday Inn Cebu City, and we hope to welcome you back in the future.