Exterior

Reviews of River Island Hotel

3 out of 5
River Island Hotel
Lower Main Street, Castleisland, Kerry

Reviews

8.4

Very good

Rating 10 - Excellent. 65 out of 131 reviews" "
Rating 8 - Good. 38 out of 131 reviews" "
Rating 6 - Okay. 16 out of 131 reviews" "
Rating 4 - Poor. 8 out of 131 reviews" "
Rating 2 - Terrible. 4 out of 131 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Payton

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No parking
Stayed 1 night in Mar 2024

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

stephen

Stayed 1 night in Nov 2023

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness
Good reasonably priced hotel
lovely hotel and friendly staff , clean good size room and very reasonably priced with a lovely breakfast included. Cosy snug bar area . Down sides are chairs in dining area need replacing as the foam is worn out . Carpets threadbare in places on stairs . Overall a nice hotel .
Stayed 1 night in Nov 2023

6/10 Okay

Paula

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Barry

Disliked: Room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Evangelos

Stayed 1 night in Oct 2023

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant!
Very enjoyable stay in the River Island Hotel, Castleisland. Nice atmosphere, room was very clean and comfortable. Would definitely recommend!
Stayed 2 nights in Oct 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Lovely,Friendly staff & clean ròm and hotel. Staff couldn't do enough to help you. Lovely breakfast.
Stayed 7 nights in Oct 2023

10/10 Excellent

Oona

Stayed 1 night in Oct 2023

4/10 Poor

Jessica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were disappointed in this hotel. It was unclean and our room smelled like urine. We couldn’t get service at the bar so we had to go back and forth from the restaurant to get our drinks and then sit in the bar. The bed was incredibly hard.
Stayed 1 night in Oct 2023

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the middle of castleisland great breakfast buffet and nice food we really enjoyed our stay few mins drive from tralee kilarney and a great pub next door to it brownes great irish traditional music on fridays and so friendly in there if you fancy a bit of music and a nice pint !!
Stayed 2 nights in Sep 2023

10/10 Excellent

Janine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Discovered that it would have been cheaper to book at the hotel site instead for F going through Expedia. We paid 137.00 per night plus taxes for a total of over $310.00 and could have had the same room $100.00 cheaper 😤😤😤
Stayed 2 nights in Sep 2023

6/10 Okay

Christol

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
There was no accessible lift from the ground floor. Otherwise it was ok. Unfortunately the construction made things harder for pick up/drop off. Cosy small town feel.
Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Stayed 1 night in Sep 2023

10/10 Excellent

Don

Stayed 1 night in Sep 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very relaxing. The staff were very friendly. The room was very spacious and very clean. Check in was very efficient with no problems.
Stayed 1 night in Jul 2023

6/10 Okay

Kathy

Stayed 1 night in Jul 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was on road outside hotel and was free until 11.00 am.
Stayed 1 night in Jun 2023

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfasts were superb and the staff were extremely helpful from the front desk to the servers. A lady even made us some sandwiches after the food had finished after 9.30pm as we had been out all day. We didn't need a meal just a small bite and she was only too happy to oblige.
Stayed 4 nights in Jun 2023

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service
Staff were friendly and helpful
Stayed 6 nights in May 2023

10/10 Excellent

DANUTE

Stayed 1 night in May 2023

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel & great staff
I was on trip with my 3 sisters & a brother, we had 3 rooms, all were lovely & clean, beds very comfortable & tea & coffee topped up daily! Good shower. Staff were very friendly & helpful. We will definitely stay here again 😁
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff nice place
Stayed 3 nights in Apr 2023

8/10 Good

Lisette

Stayed 1 night in Apr 2023

10/10 Excellent

patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for working in tralee
I am becoming a regular. Great location to stay just outside tralee. Large rooms, clean and great prices.
Stayed 1 night in Dec 2022

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Town centred, very clean and great prices.
It was my second overnight stay within $ months. Great value and cleanliness. Easy distance of tralee. Great spot
Stayed 1 night in Feb 2023

2/10 Terrible

Samuel

Stayed 1 night in Feb 2023

10/10 Excellent

Dylan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent I can't fault this and the town was brilliant
Stayed 1 night in Feb 2023

8/10 Good

James Declan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

Emma

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the building is gorgeous but the rooms were so uncomfortable and on the main road so its very loud.

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
River Island Hotel
Absolutely wonderful hotel smack dab on Main Street. The hotel has an old charm. The restaurant at the hotel is also top notch! I highly recommend eating there after a long day. Staff was extraordinary, willing to help you with any questions or concerns.
Stayed 1 night in Oct 2022

4/10 Poor

Owen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not as advertised
Stayed 2 nights in Aug 2022

8/10 Good

William

Good value.
Comfortable, reasonably priced, shopping and sandwich shops close by.
Stayed 1 night in Jul 2022

8/10 Good

AMOS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a beautiful and peaceful town. Serene atmosphere and friendly. A place to relax and rest from the hustle and bustle of city life.
Stayed 3 nights in Jun 2022

10/10 Excellent

Colm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colm's River Island Experience
Stayed 1 night in May 2022

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone on staff was very friendly and helpful.
Stayed 4 nights in May 2022

10/10 Excellent

Richard

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff was very welcoming and the property was clean and well maintained. Great experience and highly recommended.
Stayed 2 nights in May 2022

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff was lovely. Food was amazing. Hotel Central for travelling and very clean
Stayed 4 nights in Sep 2021

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Helen

Stayed 1 night in Aug 2021

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

4/10 Poor

FILGI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

6/10 Okay

John

Disliked: Staff & service
Stayed 2 nights in Jul 2021

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
Great hotel and staff, we loved it and would go back
Stayed 2 nights in Sep 2020
Response from Marija Tot, Reservation manager on 9 Oct 2020
Good afternoon Elizabeth, thank you for your review and we hope to welcome you back soon. kind regards

8/10 Good

Martin

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel nice staff unfortunately ended up in a room with three beds only booked a double bed no tea or coffee facilities in room
Stayed 3 nights in Aug 2020