Indoor pool, pool loungers

Reviews of Carnoustie Golf Hotel

4 out of 5
Carnoustie Golf Hotel
The Links, Carnoustie, Scotland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1000 reviews" "
Rating 8 - Good. 305 out of 1000 reviews" "
Rating 6 - Okay. 70 out of 1000 reviews" "
Rating 4 - Poor. 19 out of 1000 reviews" "
Rating 2 - Terrible. 7 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Good experience at Spa, courteous staff at front desk
Stayed 1 night in May 2024
Response from res on 18 May 2024
Thank you for 5 stars! We are glad to hear that you had a great experience while visiting us.

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean well ran hotel, our family room was spacious , comfortable with everything we required The staff were all very helpful and friendly especially with my 4 year old granddaughter who had an exceptional stay
Stayed 1 night in May 2024
Response from res on 18 May 2024
Thank you for amazing review! We are glad that you had a lovely time while visiting us.

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights and played golf at the Carnoustie Golf Course. Very conveniently located and super friendly front desk staffs. Enjoyed swimming pool and sauna
Stayed 1 night in May 2024
Response from res on 6 May 2024
Thank you Ellen for great feedback. Hopefully, we will see you back in the near future.

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for golf course. Hotel overlooks 1st / 18th. If you are golfing at Carnoustie this is the place to stay.
Stayed 1 night in Apr 2024
Response from res on 23 Apr 2024
thank you for such a great review! we glad you enjoyed your stay with us.

10/10 Excellent

Dorothy

Liked: Staff & service, property conditions & facilities
Staff and food absolutely excellent! However it would have been good to have a Safe in bedroom and some bottled water.
Stayed 1 night in Apr 2024
Response from res on 6 May 2024
Thank you for your feedback and high socre on the review!

8/10 Good

John

Stayed 1 night in Apr 2024
Response from res on 18 May 2024
Thank you fopr the high score!

6/10 Okay

jackie

Some of the staff were lovely,others not so much, Spa facilities were good.
Stayed 3 nights in Apr 2024
Response from res on 18 Apr 2024
Thank you for leaving us your review for your stay with us.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay, Golf course was spectacular and the food in the hotel was great. ivwould stay again
Stayed 1 night in Apr 2024
Response from res on 18 Apr 2024
We are glad you enjoyed your stay with us. Thank you for great review

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
First stay at this hotel and although some parts of hotel requiring updating found the bed really comfortable, great shower and the most fantastic welcome from the receptionist who I think was called Inga. Great location and will definitely return.
Stayed 1 night in Apr 2024
Response from res on 18 Apr 2024
Thank you very much for review! Looking forward seeing you back in the near future.

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, excellent location and facilities…
Stayed 1 night in Apr 2024
Response from res on 18 Apr 2024
Thank you for your review.

10/10 Excellent

Stuart

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Group of Ten golfer The staff Looked after us amazingly, Dinner was very good Staff couldn’t be any nice Top marks from us Regards Stuart
Stayed 1 night in Apr 2024
Response from res on 15 Apr 2024
We are glad to hear that you all had great time during your golf break!

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay the dinner we had was delicious breakfast was fantastic and Staff are just lovely nothing is too much bother
Stayed 1 night in Apr 2024
Response from res on 15 Apr 2024
Thank you for an amazing review Eillen. We are glad you had great time while staying with us.

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, great views of the golf course
Stayed 6 nights in Mar 2024
Response from res on 15 Apr 2024
We are glad you enjoyed yours stay with us and views of famous Carnoustie Golf links

10/10 Excellent

pauline

Stayed 3 nights in Apr 2024
Response from res on 6 May 2024
Thanks for 5 out of 5! Hope you enjoyed your sray with us.

8/10 Good

Gerald

Travelled with family
Liked: Cleanliness, property conditions & facilities
We enjoyed our time at the hotel. We were a little surprised at the wear of the wood furniture and fading of some of the artwork to be Carnoustie. The sitting room area could use a coffee table so one could sit comfortably with a drink.
Stayed 2 nights in Apr 2024
Response from res on 15 Apr 2024
Thank you for your feedback. Glad that you have enjoyed your stay with us!

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from res on 15 Apr 2024
Thank you for high score!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from res on 15 Apr 2024
Thank you for scoring us 5 out off 5!

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in the world
Stayed 1 night in Feb 2024
Response from res on 3 Apr 2024
Thank you for you review.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from res on 3 Apr 2024
Thank you for your score!

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with a great view. The French doors wouldn’t shut properly which resulted in a constant draught. This was fine with the curtains shut. Good, comfortable bed. Tasty breakfast. Pool area was ok. Carnoustie village itself is a bit run down, but has some great restaurants and the beaches round about are fantastic
Stayed 2 nights in Mar 2024
Response from res on 30 Mar 2024
Thank your for your feedback! Sorry to hear that there was a draft coming from french doors, we are waiting on replacent for some of the french doors and windows in this spring. Hopefully, this will not hold you back for return visit in the future.

10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely DBB here in a deluxe double overlooking the golf course ( which we think is so much nicer than the sea view here ) if coming again I would book food in the Rookery, went there for cocktails and it was a lovely place sit with that view.
Stayed 1 night in Mar 2024
Response from rec on 30 Mar 2024
Thank you for a amazing review! We are glad to hear you nejoyed the views of golf links from your room!

10/10 Excellent

John

Stayed 1 night in Mar 2024
Response from res on 15 Apr 2024
Thank you for scoring us 5 out the 5!

6/10 Okay

Antony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were friendly and helpful. Room let down by several small issues in bathroom.
Stayed 1 night in Mar 2024
Response from res on 4 Mar 2024
Thank you for your review. We do hope that issues that you encountered during your stay will not put you off to return for another stay with us in the future.

10/10 Excellent

Neil

Stayed 1 night in Mar 2024
Response from res on 30 Mar 2024
Thanks for 5 star review!

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like that you had to book a precise time for breakfast , while you are on vacation
Stayed 2 nights in Feb 2024
Response from res on 4 Mar 2024
Thank you for the review. We do recomed to book meal times to avoid queuing and to ensure that all our guests gets best service we can provide at the busy breakfast. We do hope this will not put you off to return for a future stay with us.

10/10 Excellent

Donald

Stayed 2 nights in Feb 2024
Response from res on 23 Feb 2024
Thank for the 10 out of 10

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Needs refurbishing
The staff are all lovely and helpful. The breakfast could not be faulted. But this isn't a 4 star hotel. It really doesn't tick the boxes for a 4 star hotel. The room was not as clean as we would have expected. There is damaged furniture, broken tiles in the bathroom (4 types of tile and none of them go together), black hairs on the bathroom door hinges, mouldy silicone, the shower screen deflector strip was spilt and bits on the carpets. Carpets throughout the hotel are old and stained. The room could definitely do to be refurbished. The gym equipment was in need of cleaning and the pool showers need modernised. Broken tiles, puddles, blown timbers, and rusty patches could been scene around the changing rooms and pool areas. The hotel certainly did not have the 4 star wow factor.
Stayed 3 nights in Feb 2024
Response from Res on 23 Feb 2024
Thank you for leaving your review, we hope to have some exciting news over the next year for refurbishment. We do hope to see you again in the near future.

4/10 Poor

Edwin

Another stay
This is the third stay here, but compared to the previous stay this was disappointing. Throughout the hotel there needs to be a deep clean and a paint job ( outside as well) The quality of food and service has declined quite considerably, overall we came away disappointed.
Stayed 2 nights in Feb 2024
Response from res on 27 Feb 2024
We are sorry we have let you down this time. We are working hard to improve hotel facilties and hopefully soon we will have some great improvements implemented within hotel. We hope this will not put you off to return to the hotel.

6/10 Okay

Ross

Was a little disappointed, service at our meal wasn’t great, we sat with empty drinks for half an hour. Upgraded room to a suite but again disappointed with the room.
Stayed 1 night in Feb 2024
Response from res on 27 Feb 2024
Thank you for your review. We are very sorry to hear that Suite did not meet your expecations and food and drink service lacked the service standard we aim for.

8/10 Good

Aaron

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from res on 23 Feb 2024
Thank you for the great review score

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific views!
Stayed 1 night in Feb 2024
Response from res on 27 Feb 2024
Thanks for the high score!

10/10 Excellent

Gareth

Stayed 3 nights in Feb 2024
Response from res on 23 Feb 2024
Thanks for scoring us 10 out of 10.

10/10 Excellent

Ian

Stayed 3 nights in Feb 2024
Response from res on 23 Feb 2024
Thanks for scoring us 10 out of 10.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from res on 27 Feb 2024
Thank you for the high score

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Spacious and clean room. The staff were all very friendly and helpful. Excellent facilities within the hotel.
Stayed 2 nights in Feb 2024
Response from res on 27 Feb 2024
Thank you for the high score and great review!

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from res on 27 Feb 2024
Thank you for scoring high for your stay with us.

8/10 Good

Carolann

Stayed 2 nights in Feb 2024
Response from res on 27 Feb 2024
Thank you high score!

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were checked in on arrival by a friendly receptionist who was professional and helpful. The hotel was spacious with an amazing view of the golf course. The food in the restaurant was very nice. Congratulations to all the staff who worked hard to make our 2 night stay relaxing and enjoyable.
Stayed 2 nights in Feb 2024
Response from res on 27 Feb 2024
Thank you for an amazing review. We are happy to hear you had an amazing time while staying with us.

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel at a very reasonable price.
All staff very friendly. Great standard of cleanliness. Some things showing signs of general wear and tear...desk in room, cubicles in pool/spa changing rooms. Pool, steam room, sauna and jacuzzi all very good. Excellent tea/coffee trays in room. Good rainfall shower with plenty hot water. Drinks and food reasonably priced.Only complaint is lighting in the room...3 table lamps only giving a very dull glow...impossible to sit and read a book after dark. Very well situated for walks and visits to Dundee, Arbroath, St Andrews, Monifieth and more.
Stayed 1 night in Feb 2024
Response from res on 27 Feb 2024
Thank you Sally for high score. We are happy to hear you enjoyed your stay with us. Looking forwqrd seeing you back in the near future!

10/10 Excellent

Mrs E

Travelled with group
Staff friendly & just lovely.
Stayed 4 nights in Jan 2024
Response from res on 27 Feb 2024
Thanks for great review

8/10 Good

Craig

Stayed 2 nights in Feb 2024
Response from res on 23 Feb 2024
Thank you for the great review score

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the standard of hotel
Stayed 1 night in Jan 2024
Response from res on 4 Mar 2024
Thank you for leaving an amazing review for us.We are glad you enjoyed your stay with us

10/10 Excellent

graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the staff all very welcoming. We enjoyed the lounge and the pool for a nice chill out break away from home
Stayed 2 nights in Jan 2024

10/10 Excellent

D

Stayed 1 night in Jan 2024
Response from res on 23 Feb 2024
Thank you for the great review score

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
This is the third time we've stayed here and once again it didn't disappoint. Nice and friendly at check in and then up to our suite with a great view from the balcony onto the 1st tee and 18th green on the Carnoustie championship course. We went down to the swimming pool later in the evening and were welcomed by a very friendly girl who used to train in fencing near us. The sword type rather than the garden variety. Breakfast the next morning was fantastic once again with the staff cheery and attentive. We will definitely be back for a forth time soon enough.
Stayed 1 night in Jan 2024

10/10 Excellent

TK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent Stay, customer service brilliant!
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Stayed 1 night in Jan 2024

10/10 Excellent

Iain

Stayed 1 night in Jan 2024
Response from res on 27 Feb 2024
Thank you for scoring us 5 out of 5!

10/10 Excellent

Iain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly!!
Stayed 4 nights in Jan 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and facilities
Stayed 1 night in Dec 2023