Free WiFi, bed sheets
Check availability

Reviews of Motel 6 Carlsbad, CA - East

2 out of 5
Motel 6 Carlsbad, CA - East
6117 Paseo Del Norte, Carlsbad, CA

Reviews

6.6
Rating 10 - Excellent. 442 out of 1394 reviews" "
Rating 8 - Good. 263 out of 1394 reviews" "
Rating 6 - Okay. 232 out of 1394 reviews" "
Rating 4 - Poor. 168 out of 1394 reviews" "
Rating 2 - Terrible. 289 out of 1394 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heath

Liked: Cleanliness, amenities, property conditions & facilities
This is very nice and clean property
Stayed 1 night in Jan 2024

2/10 Terrible

Anthony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and accommodating
Stayed 1 night in May 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Young lady at front desk was extremely helpful and very friendly
Stayed 1 night in May 2024

8/10 Good

Bal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there for one night midweek. It is exactly what you can expect at a Motel 6. A simple wallet friendly place to sleep while travelling. It is an old 2 storey structure. There is plenty of free parking. There is a Costco and plenty of restaurants close by. The room was clean and the mattress was comfortable. There was a microwave and mini-fridge in the room. Coffee is complementary in the mornings. Check-in was quick and easy and the receptionist was pleasant.
Stayed 1 night in Apr 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Juan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was as hard as a rock
Stayed 1 night in May 2024

4/10 Poor

Brian

Business traveller, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
My nin smoking room wreaked of cigarette smoke. When I called to change rooms the phone kept wringing with no one answering. Furthermore the floor had wet spots and there were long black hairs (def not mine as I have short blonde hair) in the shower and balled up near the fridge. The paint in the bathtub is all but pealed off and needs to be fixed. The shower nozzle was falling off and shower head leaked spraying water on the floor. When I got out of shwer there was a puddle and I had the plastic shower drape completely closed.
Stayed 1 night in May 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quite and just 1blk from beach
Stayed 1 night in May 2024

8/10 Good

Jeannette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budget friendly option
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Jeannette,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Jamaal

Travelled with partner
Disliked: Amenities
More or larger bars of soap and additional hygienic amenities please.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Jamaal,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 Excellent

LISETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Lisette,Thank you for the perfect rating!Lilith#Team6

8/10 Good

kathleen

Business traveller
Disliked: Amenities
Clean, comfortable and safe!
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi KathleenThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 Poor

Devon

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In the realm of motel 6, this one is good bc they are can be really bad. The room was clean. I do 2 stars bc the internet was slow, the bathroom door was off the hinges, and motel 6 is overpriced for the quality I always see in their hotels. I would avoid staying here again.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 1 May 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Annette

Liked: Staff & service, amenities, property conditions & facilities
The room was very nice & clean they had enough towls most of all very quiet and safe place
Stayed 1 night in Apr 2024
Response from Nancy Y. on 1 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Darianna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great. Would stay again
Stayed 4 nights in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Darianna,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great hotel for being a motel 6 Shopping center down the street Costco near by Many food options Walking distance to legoland
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Stephanie,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

6/10 Okay

Jairo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 25 Apr 2024
Hi JairoThanks for your review, we really appreciate the support. Lilith#Team6

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very goid
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Alexander,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Jamaal

Business traveller
Liked: Cleanliness
Disliked: Amenities
A peaceful place to stay short-term. I stayed for two nights. Room was a little smaller, due to it being accomodated for the disabled guests. Maid service should include extra soap in the rooms because the little bars/slivers of soap won't necessarily cut it. Overall it wasn't bad.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Jamaal, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6

2/10 Terrible

Buckey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Key wouldn’t always work in door…had to kick door to open and shut very noisy very dirty shower not caulked floor was black filthy!
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Buckey, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Xiaoli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is dirty and cold. Heater not working. Room sticky. Outside of the building smell terrible too.
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Xiaoli, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

4/10 Poor

Cesar

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Had roaches.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Cesar, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the fridge, microwave and good Internet speed. Also, liked the number of channels on tv. Didn't like having to have the key card activated for each day.
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 8 Apr 2024
Hi Craig, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

4/10 Poor

Ralayna

Liked: Staff & service, amenities
The gentleman that checked me in was friendly and accommodating. I got the place to just get away for a moment. The room was clean no complaints about that but the remote was disgusting! It was sticky and crusty. I don’t know how but it was and the room smelled terrible. I didn’t want to complain as it wasn’t that serious but it’s the little things that count for me. I just wanted a moment to relax but I couldn’t, so I left.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

EARNESTINE

Stayed 3 nights in Mar 2024

6/10 Okay

Ann

I have never been in a Motel 6 but I've heard horrific things about it. I checked the bed for bugs and there were none there was a refrigerator and microwave which I was not expecting. The bath tub/shower definitely could use remodeling but it did the job for a one night stay. The room did have a moldy smell but I could not tell if it was mold or cleaning solutions. I would stay here again if just a night or two.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a nice stay
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Sabrina,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Michele

Disliked: Cleanliness
Stayed 3 nights in Jan 2024
Response from Nancy Y. on 4 Apr 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly ,helpful
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Sabrina,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Paul F.

Liked: Property conditions & facilities
I was surprised that there was not made service on a daily basis, or if so, that they did not mention it. The physical property is sparkling, clean, as it has just been renovated, but the side facing the highway is noisy. Can’t be helped, and it is a good value at a convenient location.
Stayed 14 nights in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Paul, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Very nice place I like it. Very nice staff. I've stayed here a few times but this time my fridge was missing 😔
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Michael,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

LIEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by everything
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Lien,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Priscilla

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a woman screaming at 1am and again at 3am fighting w someone in the room down from ours. One railing was tapped where it was broken and pool was not open it was being renovated.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi PriscillaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

2/10 Terrible

Bradley

Stayed 1 night in Mar 2024

10/10 Excellent

prajjwal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good. We even extended our stay for a day.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 18 Mar 2024
Hi Prajjwal, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Natalie#Team6

6/10 Okay

Brenda

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Nancy Y. on 21 Mar 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 Poor

Gerald, culver city

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 14 Mar 2024
Hi Gerald,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was filthy, old, smells so bad, staff not friendly not even willing to help! Homeless, bad people and unsafe environment.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 11 Mar 2024
Hi Edgar,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

6/10 Okay

michelle, West Covina

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
It was better than a lot of motel 6 I have stayed at. We enjoyed the room. Didn’t like getting woken up at 3 am to the cops kicking out drug addicts in a fight a few rooms down. But honestly that kinda stuff always happens at motels so I don’t hold it against them hah. Other than the bath being dirty, the room was nice and the staff was nice, good location. Me and my son enjoyed our stay.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 5 Mar 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Suraj

Stayed 1 night in Feb 2024

4/10 Poor

christopher

Stayed 2 nights in Feb 2024

2/10 Terrible

linda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a 2 night stay in 2 one night reservations. I stayed the first night and the refrigerator was missing from the room. I called front desk and they hung up on me. When I ckd in I adked if they had a habdicap room at the front ofvthr building where there were 4-5 handicap parking spaces in from of the rooms. I was told that I was not allowed to make a room requst.saying it was policy. I had already paid for my resv. And it was guaranteed. I called corporate and there was no duch policy. Next morning I wrnt to front desk to ck in for the 2nd night, Jan. 25 and asked again if anything available for handicap on front of building where I also feel safer. The girl who said she was a manager began telling me that she could cancel my resv because Im not following policy because im making a request. She ended up cancelling my guaranteed resv. My service dog and I spent night in our car. She refused to give her name; she violated the ADA. The place is filthy. The shower handle came off in my hand. They do nothing to keep the property clean. Standing water in several places.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 26 Feb 2024
Hi Linda,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

John

Stayed 1 night in Feb 2024

10/10 Excellent

Jacqueline

Response from Brand Experience Team on 22 Feb 2024
Hi Jacqueline,Thank you for the excellent rating!! Maz K.#Team6

10/10 Excellent

Daniel Artavis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatest stay
Everything was awesome! I will be back.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Daniel Artavis,Ten stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024
Response from Brand Experience Team on 22 Feb 2024
Hi Traveler,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

EARNESTINE

Stayed 5 nights in Jan 2024

10/10 Excellent

Joel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 14 Feb 2024
Hey Friend, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6