Wonderful. We are pleased that we exceeded your expectations! We'll see you again next time!

Thank you very much!

Thank you very much!

Perfect. That is exactly the reason why we have a complementary beverage station with coffee and water available in the lobby for our guests.

Thanks for staying with us, Isaiah! Glad you enjoyed your stay.

Thanks for sharing feedback about your experience and the staff service provided. We are thrilled to hear that you enjoyed your stay and hope to see you again soon!

Joel, thank you for staying with us. We are very sorry about the stain on the linen... We use ECOLAB industrial cleaning solutions so all linen comes out sanitized, but we are very sorry it it appeared or smelled bad. We hope to have you as our guests again soon!

Thank you very much!

Thanks for your visit and review, Cynthia

Thank you for your feedback!

Thank you for your feedback!

Thank you for your feedback!

Thank you for your feedback!

Nice. Indeed. Thank you, kindly!

Thank you!

Outstanding. Thanks for sharing!

Great!

Thank you!

We apologize for the misunderstanding. It is hotel policy to not enter a room with a Do NOT Disturb sign on the door. At 4:30pm, when a room attendant responded to the room, service was declined. Please contact us directly if you would like to discuss our policy in more detail. Thank you!

Thank you for sharing your experience!

Thanks!

We're glad you enjoyed it! Thank you!

Fantastic. Thanks!

We will look into it. Thank you for letting us know!

I like the personnel, as well. Thanks!

Wonderful. Thanks for sharing!

Joshua, thanks for staying with us and sharing your experience. Hope to welcome you back again soon!

Nestor- we're thrilled you enjoyed your stay with us and the upgrade too! Come visit us again soon.

Hi Alondra, thank you for staying with us - sorry that you did not receive housekeeping after refusing service from the room attendant. In the future, please communicate with the front desk regarding requests for service and they would be happy to dispatch someone from the housekeeping team when it is a more convenient time for you. We appreciate your feedback and strive to improve the level of service provided.

Thank you for the perfect 5-star rating! We're delighted to hear that you enjoyed the cleanliness of Holiday Inn Carlsbad and that the outdoor games added to your experience. It's always a pleasure to provide a family-friendly environment, and we look forward to hosting you again soon!

Thank you for sharing your feedback. We apologize for the issues you experienced with housekeeping and 50 pending authorization on your account. Your concerns are taken seriously, and we will investigate to ensure improvements are made. We appreciate your honesty and hope to have the opportunity to provide you with a better experience in the future.

Thank you for the perfect 10! We're delighted to hear that you had a fantastic experience at Holiday Inn Carlsbad. Your positive rating means a lot to us, and we look forward to welcoming you back for another great stay.

Thank you for the perfect 10 and your kind words! We're thrilled to hear that you enjoyed your stay at Holiday Inn Carlsbad. If there's anything specific you loved or any suggestions you have for us, feel free to share. We hope to welcome you back soon!

Thank you for the wonderful review, we look forward to welcoming you back.

Thank you for your great review, we appreciate it.

Glad to hear the kids enjoyed our indoor pool! Thank you for staying with us.

While we always want to make your stay as comfortable as possible, we can only do so if you bring issues to our attention as they arise so that we may rectify the problems. Complementary coffee is available in the hotel lobby everyday 5am - 12pm. We hope that you give us another opportunity to accommodate you in the future!

Thank you!

Thanks!

Thank you!

Thanks for staying with us - sorry to hear about the curtain. We are happy to share that all curtains are being replaced now with new roller shade units that have an amazing blackout feature. Hope you enjoy them next time!

Thanks!

Thank you!

Hmm, I would suggest visiting our restaurant for breakfast and/or dinner on your next visit. We also sell small items and snacks in our gift shop. In addition, there are several places to eat or shop within walking distance. Thank you!

I want to apologize for the condition of your guest rooms. We are currently undergoing a renovation of guest rooms and those signs of aging will be addressed. Thank you!

Thank you!

Thank you!

We appreciate the feedback and will address your concerns. Thank you!