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Hotel de la Cite Carcassonne - MGallery Collection

5.0 star property
Luxury Carcassonne hotel in City of Carcassonne with winery
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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel de la Cite Carcassonne - MGallery Collection

Seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
Superior Room, 1 King Bed, View | Premium bedding, pillow-top beds, minibar, in-room safe
Daily buffet breakfast for a fee
Exterior
Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Place Auguste Pierre Pont, Carcassonne, Aude, 11000
  • Popular LocationHistoric Fortified City of Carcassonne1 min walk
  • Popular LocationNarbonnaise Gate4 min walk
  • Popular LocationChateau Comtal5 min walk
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Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed, View

Junior Suite, 1 King Bed with Sofa bed, View | Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Classic Room, 1 King Bed, View

Classic Room, 1 King Bed, View | Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 1 King Bed, View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Twin Room, Multiple Beds

Family Twin Room, Multiple Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Family Twin Room, Multiple Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room, 1 King Bed, View

Superior Room, 1 King Bed, View | View from room

Superior Room, 1 King Bed, View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Near Chateau Comtal

Exterior

SOWELL COLLECTION Hôtel du Roi & SPA

Carcassonne
Pool
Spa
Pet-friendly
Free WiFi
8.6 out of 10, Excellent, (239)
The price is ₹15,451
₹17,702 total
includes taxes & fees
28 May - 29 May
SOWELL COLLECTION Hôtel du Roi & SPA

About the area

Carcassonne

Located in Carcassonne, Hotel de la Cite Carcassonne - MGallery Collection is in the historical district. School Museum and Museum of the Middle Ages are cultural highlights, and some of the area's landmarks include Historic Fortified City of Carcassonne and Basilica of St. Nazaire and St. Celse. Kayaking and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.
Visit our Carcassonne travel guideOpens in a new window

What's nearby

  • Historic Fortified City of Carcassonne - 1 min walk
  • Basilica of St. Nazaire and St. Celse - 1 min walk
  • Aude Gate - 2 min walk
  • Narbonnaise Gate - 4 min walk
  • Chateau Comtal - 5 min walk

Getting around

  • Couffoulens Station - 9 min drive
  • Carcassonne (CCF-Pays Cathare) - 16 min drive

Restaurants

  • Le Bar à Vins de la Cité - 1 min walk
  • Restaurant Adelaïde - 4 min walk
  • Le Trouvère - 3 min walk
  • Restaurant la Barbacane - 1 min walk
  • L'Escargot - 3 min walk

About this property

Hotel de la Cite Carcassonne - MGallery Collection

You can look forward to an attached winery, a poolside bar and a terrace at Hotel de la Cite Carcassonne - MGallery Collection. Active travellers can enjoy cycling at this hotel. Treat yourself to a body treatment, a facial or aromatherapy at the on-site spa.
You'll also enjoy perks such as:
  • Swimming pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), bike hire and valet parking (surcharge)
  • An electric car charging station, a seasonal outdoor pool and babysitting (surcharge)
  • Luggage storage, meeting rooms and tour/ticket information
  • Guest reviews give top marks for the dining options and helpful staff
Room features
All 59 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, baths or showers and hairdryers
  • Flat-screen TVs with cable channels
  • Free infant beds, electric kettles and daily housekeeping

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered valet parking on site (EUR 30 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 28 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Blbliothèque
  • La Barbacane 1 étoile

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Winery

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1909
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Uncovered valet parking fee: EUR 30 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Cite MGallery Collection
de la Cite Carcassonne MGallery Collection
Hotel Cite
Hotel Cite MGallery Collection
Hotel de la Cite Carcassonne MGallery Collection
Hotel Cite Carcassonne MGallery Collection
Cite Carcassonne MGallery Collection
De La Cite Carcassonne
Hotel de la Cite Carcassonne - MGallery Collection Hotel
Hotel de la Cite Carcassonne - MGallery Collection Carcassonne

Frequently asked questions

Does Hotel de la Cite Carcassonne - MGallery Collection have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Hotel de la Cite Carcassonne - MGallery Collection?

As of 12 May 2024, prices found for a 1-night stay for 2 adults at Hotel de la Cite Carcassonne - MGallery Collection on 4 Jun 2024 start from ₹23,262.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel de la Cite Carcassonne - MGallery Collection?

Limited spots are available.

Hotel de la Cite Carcassonne - MGallery Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 511 out of 671 reviews" "
Rating 8 - Good. 109 out of 671 reviews" "
Rating 6 - Okay. 31 out of 671 reviews" "
Rating 4 - Poor. 15 out of 671 reviews" "
Rating 2 - Terrible. 5 out of 671 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique place! Loved it.
Stayed 1 night in May 2024

10/10 Excellent

ana, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing bad to say about the property
Stayed 1 night in Apr 2024

10/10 Excellent

kyung

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a upgraded room and it's a suite. The room was really wonderful.
Stayed 1 night in Apr 2024

6/10 Okay

Roderick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Visited with my wife for three nights. Really wanted to like this hotel as it is in a magical location and itself is very beautiful and classy. But the experience fell short of expectations. Wifi was a nightmare because it never connected. Only way to connect was through the TV via a QR Code or website but it never worked. My complaints to the front desk basically fell on deaf ears with the refrain that “the technician” would handle. Seemed to be a hotel-wide problem. Mentioned it again at checkout but no offer of credit or even an apology. Also, had room service that gave me a 30 Euro bland steak and fries that was not properly cooked or rotten as it made me violently ill the entire night. Hotel staff also was not friendly and generally cold in disposition. For $400 per night this was not worth it.
Stayed 3 nights in Apr 2024

10/10 Excellent

Aja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023

8/10 Good

JAIME FABIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel bonito, cómodo, buena atencion del personal.
Stayed 2 nights in Dec 2023

6/10 Okay

Gabriel

Liked: Cleanliness, room comfort
Disappointing
No, you can t be a spa hotel but not have spa facilities available. After a day of driving we had high hopes and we spent good money, only to be told that the spa is fully booked, we stayed one night and we called in the morning to book the spa (weird a spa hotel needs to have spa bookings) but there was no good will towards us, which one does not expect from a 5 star hotel. Other positive aspects were shadowed by this.
Stayed 1 night in Oct 2023

10/10 Excellent

Vadym

Stayed 1 night in Nov 2023

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is and amazing place full of history and elegance
Stayed 1 night in Nov 2023