Bar (on property)

Reviews of Gorgeous George by Design Hotels

5 out of 5
Gorgeous George by Design Hotels
118 St Georges Mall, Cape Town, Western Cape

Reviews

9.6

Exceptional

Rating 10 - Excellent. 92 out of 110 reviews" "
Rating 8 - Good. 12 out of 110 reviews" "
Rating 6 - Okay. 4 out of 110 reviews" "
Rating 4 - Poor. 2 out of 110 reviews" "
Rating 2 - Terrible. 0 out of 110 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 3 nights in May 2024
Response from Hotel Management on 25 May 2024
Thank you for the amazing review, Ricardo! We look forward to having you back for another amazing stay.

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, loved the staff and the special treat and bed decoration. I wish we had more days.
Stayed 1 night in Apr 2024
Response from Hotel Management on 25 May 2024
Thank you for your positive feedback, Gabriela. We love hearing back from our guests and would love to have you back for your next visit.

10/10 Excellent

Matthew

Stayed 2 nights in Apr 2024
Response from Hotel Management on 25 May 2024
Thank you for your 5 star review, Matthew.

10/10 Excellent

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop deck and dining were exactly as described. Very cool vibe and extremely welcoming staff made the experience top notch. Highly recommend this place for a hotel stay or for drinks and snacks or a meal. Love, love, love.
Stayed 6 nights in Mar 2024
Response from Hotel Management on 25 May 2024
Absolutely stunning, thank you, Marjorie. This is what we love to hear. We would love to host you again.

10/10 Excellent

Kinga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Gorgeous George. First time in Cape Town, but definitely not the last. The decor and the vibe of the hotel was just perfect. Every breakfast was incredible, stuff are super friendly and we had everything we needed. Would happily stay again when in town!
Stayed 1 night in Mar 2024
Response from Hotel Management on 25 May 2024
Thank you, Kinga, this absolutely means the world to us. We love to see our guests enjoy their stay with us and we are so happy to hear the positive feedback. Looking forward to having you stay with us again.

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Gorgeous George! The hotel was lovely and the service incredible. We had a studio room which was perfect, clean and comfortable. Food and drinks were amazing and we loved having access to the rooftop deck/pool to relax. The hotel is in a great location to get around town and its easy to find from the Uber stopping point. We had no issues walking around the local area during the day, and its close to the start of several walking tours. At night you'd need to Uber but its so reasonable and close to lots of the main restaurants/attractions.
Stayed 3 nights in Mar 2024
Response from Hotel Management on 25 May 2024
WOW! Thank you for the amazingly positive review, Sam. We thank you for taking the time to review your stay and we love to hear this. We are so happy to see you enjoyed your stay and would absolutely love to welcome you back again.

10/10 Excellent

Gamaliel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location and very nice atmosphere. Friendly and welcoming staff. Stylishly appointed rooms.
Stayed 3 nights in Mar 2024
Response from Hotel Management on 10 Mar 2024
Thank you for your review, Gamaliel! We appreciate your positive feedback. We are glad to see you enjoyed your stay and would love to have you back for your next visit.

10/10 Excellent

Owain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved every part of it, especially the helpful staff
Stayed 1 night in Feb 2024
Response from Hotel Management on 10 Mar 2024
Thank you for the wonderful review, Owain! We love hearing back from our guests and we can't wait to welcome you back soon.

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Gorgeous
Simply stunning! Incredible service, great food, good vibes! Location means you can’t get a cab straight outside the front but the team goes out their way to ensure your safety is prioritised at night! Really loved our stay, will return!
Stayed 2 nights in Jan 2024
Response from Hotel Management on 3 Feb 2024
WOW, thank you for the amazing review and lovely photos, Lucy! We are so happy to see you enjoyed your stay with us and would love to have you back for your next visit.

10/10 Excellent

JIE, Lansdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, very unique design. Love it
Stayed 1 night in Jan 2024
Response from Hotel Management on 26 Jan 2024
Thank you for the lovely review, we are so happy to hear you enjoyed your stay with us. Hope to welcome you back again soon.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hotel Management on 17 Dec 2023
Thank you for the amazing review, Richard!

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hip and cool decor
Stayed 1 night in Nov 2023
Response from Hotel Management on 10 Dec 2023
Thank you Andrew, we love hearing back from our guests and truly cant wait to have you back.

10/10 Excellent

Maissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very friendly staff
We stayed there for 3 nights and had a great experience! Room was spacious, very comfortable and nicely decorated. Food was very good and staff was very friendly and helpful.
Stayed 3 nights in Oct 2023
Response from Hotel Management on 5 Nov 2023
Thank you for the amazing review, Maissa! We are truly happy to hear about your wonderful stay. We cannot wait to have you back again soon.

10/10 Excellent

Yashica

Travelled with partner
Liked: Amenities
They treated us nice. The staff was so great and wouldn’t mind coming back
Stayed 7 nights in Oct 2023
Response from Hotel Management on 22 Oct 2023
WOW!! Thank you, Yashica. We are so glad to hear this, and we truly look forward to having you back with the Gorgeous George Family.

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gorgeous George Hotel was the perfect stop to end our honeymoon. The room was spacious and the bed comfortable. The complimentary breakfast was delicious. If there is an event at the restaurant, it can be heard in your room but the earplugs helped with the noise.
Stayed 1 night in Oct 2023
Response from Hotel Management on 16 Oct 2023
Thank you for your review, Jordan! We are so glad to hear you enjoyed your stay. We appreciate your feedback and can't wait to have you back for another amazing stay.

10/10 Excellent

Wilmarie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
This hotel is top notch. It is cute and unique. Every detail of the decor and amenities is perfection. The art all around, the snacks, the pool area, rooftop bar, even the stairs. The food is great, the drinks are amazing, the rooms are large and comfortable. It has anything you may need. The staff is wonderful and friendly. The price is perfectly reasonable considering the amazing breakfast was also included. It is in the city center, close to everything. Thank you to all the staff for making our stay so wonderful.
Stayed 4 nights in Sep 2023
Response from Hotel Management on 6 Oct 2023
Wow! Thank you for the amazing review, Wilmarie! We are so glad to hear you enjoyed your stay and truly value your feedback. We cannot wait to have you back for another amazing stay.

10/10 Excellent

Eyal

Stayed 5 nights in Sep 2023
Response from Hotel Management on 6 Oct 2023
Good day, Eyal. Thank you for the 10/10 review! We truly hope to have you back again.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really cool hotel in Cape Town city centre
Love this hotel. It's like being on a film set with great decor and atmosphere. The staff are really friendly and super-helpful. Breakfast is great and I recommend the avo, poached eggs, bacon and sourdough toast. Delicious. We also had dinner in the hotel one night which was very good. I would say, be aware that this is in the city centre of cape Town. Brilliant during the day as you can walk everywhere from here but better to Uber at night. The doormen, especially Erin were great at helping us to feel totally secure.
Stayed 3 nights in Sep 2023
Response from Hotel Management on 30 Sept 2023
Hi, Peter, we really value your feedback and are so happy to hear that you enjoyed your stay with us. Our staff always aim to give the best experience possible, and it is rewarding to get feedback like this from our guests. We really look forward to welcoming you back for your next amazing stay!

10/10 Excellent

Caro

Stayed 1 night in Sep 2023
Response from Hotel Management on 30 Sept 2023
Thank you for the amazing rating, Caro! See you next time.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Hotel Management on 30 Sept 2023
Thank you, Charles, we really appreciate your rating and hope to see you again!

8/10 Good

Paul

Stayed 2 nights in Sep 2023
Response from Hotel Management on 25 Sept 2023
Thank you, Paul. We truly appreciate your great review and look forward to have you back.

10/10 Excellent

Cuong, Highgate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is apparently owned by a German … but the interior was designed by a South African and it shows. Beautiful touches of Cape Town art and detail adorns this small boutique hotel. It has a beautiful roof top bar and decor with decent food and drinks. The spacious rooms were designed in what I would call South African QT / W hotel vibes which I adore. The hotel is difficult to access by car but they offer a free valet / parking service… you have to drive onto the pedestrian path / mall in front of the hotel. The area around the hotel may not feel so safe at night… it is in the CBD / down town area after all.
Stayed 1 night in Sep 2023
Response from Hotel Management on 10 Sept 2023
Hi, Cuong, we thank you for your review and for your valuable feedback. We are so glad to hear you enjoyed your stay with us. We truly look forward to hosting you again for another spectacular stay.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, central location, great breakfast
Stayed 7 nights in Aug 2023
Response from Hotel Management on 8 Sept 2023
Thank you, Rebecca, we appreciate your amazing review and feedback. We can't wait to have you back again for another amazing stay!

10/10 Excellent

Michael, CARLSBAD

Stayed 9 nights in Aug 2023
Response from Hotel Management on 25 Sept 2023
Good day, Michael. Thank you for the amazing review! We look forward to host you for your next reservation.

10/10 Excellent

Constance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
What a fun place to stay! I would recommend gorgeous George highly!
Stayed 1 night in Aug 2023
Response from Hotel Management on 29 Aug 2023
Thank you, Constance! We are so glad to hear you enjoyed your stay with us. We truly cannot wait to welcome you back to our Gorgeous George Family.

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities
Focus on “design”, at loss of functionality
Very central, yet difficult to access. As doors open from a pedestrian road, one has to drive into the pedestrian road to access parking. Finding this out the first time is not easy, and later on not practical. Staff is welcoming, attentive and friendly. Cleanliness is spotless. Duvets and pillows, however, are very low quality, not in line with a supposed 5*hotel, rather a hospital, their filling is plasticky and their case is paper, resulting in very u comfortable sweaty sleep in the absence of perspiration. Alternative could not be provided at request. Restaurant upstairs has the athmosphere of ruin bars, and air temperature is very cold. Even staff wears coats which comes across very unprofessional. Breakfast, Food is just OK. Drinks below acceptable standard.
Stayed 3 nights in Aug 2023
Response from Hotel Management on 29 Aug 2023
Hi Dr. Sipos. We thank you for taking the time to leave your review. We appreciate your feedback. In regard to the location of our hotel, we send out a detailed message via Expedia, and emails to all our guests before check-in to help assist with directions. We're on an iconic Cape Town walking-only street which can make us tricky to find, but we think it is part of our charm, hard to find, hard to forget. We appreciate your feedback on our pillows; however, we can assure you they are not covered in paper and are definitely not filled with plastic. Our pillows are high-quality 300-400 thread Hollowfiber and our linen is hypoallergenic. We do use feather pillows. As it's currently August, and our Winter in the Southern Hemisphere, we put our heaters on in the restaurant every morning and keep them running throughout the day. Unfortunately, the weather during your stay was one of the coldest we have experienced in some time, which is why you saw our staff wearing coats, they often serve guests throughout the hotel including on our deck outside, which is uncovered and at the mercy of the winter elements. We are sorry to hear your restaurant experience was not what you were expecting.

10/10 Excellent

Stanley, PUCHONG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting to the hotel's entrance is a bit tricky, some drivers know their ways so problem solved, otherwise the drop off point to hotel is still walkable. The hotel is beautifully restored with chic and creative design, bed is very comfortable. I really love the vibes here, unfortunately it can be very loud with the music during weekend. One should avoid this place if quiet room preferred. Breakfast served in a la carte menu and freshly prepared, it was so delicious. Staffs are very genuine, helpful and friendly. It was definitely the hidden gem in Cape Town.
Stayed 4 nights in Jul 2023
Response from Hotel Management on 17 Aug 2023
Good day, Mr. Stanley. We thank you for taking the time to leave your review. We appreciate your feedback, and we are glad to hear that you enjoyed your breakfast. With regards to our location, we understand that it may be tricky to locate, however we do send out detailed emails before each guest's stay informing them of accurate directions and information before checking in. We host band nights in our venue on the 1st floor of our hotel, and also leave letters in the rooms beforehand, informing guests of the event and inviting guests to join in on the fun. We are sorry to hear that this was not satisfactory and truly hope we get the chance to welcome you back again.

4/10 Poor

Kathy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
NOT a 5 star hotel!
We chose this hotel because it had a 5 star rating and it offered a suite with two king beds and 1 queen bed—perfect for our family, so it was worth the splurge. We booked it, and then it turned out that neither was accurate. The advertised room didn’t even exist! We arrived late, tired and hungry, and too late to find another hotel, so the only way to get a 2nd king bed was to pay for a 2nd room, making the cost even higher. Totally unfair and unprofessional. The hotel staff handled it very poorly—they made us wait forever while they tried to find a manager or anyone who would know how to handle the situation. They had no idea what they were doing. When they finally gave us an additional price to pay (and even wrote it in their notes!), the next day, they ended up charging us an even higher amount! This was not anything like a 5 star hotel! They also had no concierge or other amenities to make the hotel in keeping with such a rating.
Stayed 2 nights in Jul 2023
Response from Trevor on 13 Aug 2023
Hi Kathy, thanks for your detailed feedback, we appreciate it and always strive to make our guest's experience the best it can be! We acknowledged the error on the booking site and let you know prior to your arrival, we proposed additional options to accommodate your stay requirements. We advised we have a 2 bedroom suite and that the 1 bedroom can be split into 2 single beds. We also offered the option of an extra studio room and reduced the fee of the 2 bedroom suite, we're sorry this wasn't satisfactory. We do not offer a concierge service and there is no mention of it on our website, we have very helpful Guest Relations Executives who assist hotel guests. Our amenities are also advertised on all platforms including a gym, a pool, a pool deck, a restaurant, a bar, and a lobby.

10/10 Excellent

Rick

Stayed 2 nights in Jul 2023
Response from Hotel Management on 17 Aug 2023
Thank you for your lovely review, Rick. We look forward to welcoming you back for your next amazing stay.

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely nice and helped with anything we needed. We also really enjoyed the restaurant on the roof.
Stayed 3 nights in Jun 2023
Response from Hotel Management on 17 Aug 2023
Good day, Gabriel. We are so glad to see you enjoyed your stay with Gorgeous George. Our team always do their best for their guests, and we are so glad to hear your lovely feedback. We cannot wait to have you back again!

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Hotel Management on 17 Aug 2023
Hi, Adam, we thank you for your lovely review and we cannot wait to welcome you back for your next stay!

10/10 Excellent

heather

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was a very unique hotel! I loved the pizazz of the decor. The staff was very friendly upon arrival. We enjoyed the mini bar in our room filled with local alcohol and snacks and the restaurant made it really convenient for us.
Stayed 3 nights in Apr 2023
Response from Hotel Management on 17 Aug 2023
Thank you, Heather! We truly appreciate your amazingly positive feedback and love to see our guests enjoying their stay with us. We hope to welcome you back soon for another great stay.

10/10 Excellent

Sara

Stayed 3 nights in May 2023
Response from Hotel Management on 17 Aug 2023
Thank you for the great review, Sara!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem
Will be back again and again
Stayed 2 nights in Apr 2023
Response from Hotel Management on 17 Aug 2023
Thank you, Sara, this is what we love to hear! Looking forward to having you stay on many more occasions soon. We are so happy to hear that you enjoyed your stay.

8/10 Good

Simone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and both the rooms and the restaurant were really nice. Entry and hallways need to be refreshed. Do your research to make sure you want to be in the city center - with that said we had no issues. Access to the Bree St restaurants was nice.
Stayed 2 nights in Apr 2023
Response from Hotel Management on 17 Aug 2023
Good day, Simone, we thank you for your review and we are so glad to hear you enjoyed your stay. We cannot wait to welcome you back for another amazing stay with the Gorgeous George Family!

8/10 Good

Ali, Columbus

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was nice. Tight quarters in the lobby especially accessing the lifts. Our unit was immediately in front of the elevator door. Not ideal for a larger, more expensive room. I sounded like there was a gym under or over us. The room felt cold and dark. It was well appointed although no iron or much hanging space for clothes. The neighborhood was not nice. It didn’t feel safe especially after dark. The restaurant in the hotel was the best part of our stay. Food was fantastic although the service felt snooty. I think we were just not young enough for this wannabe trendy hotel.
Stayed 3 nights in Mar 2023
Response from Hotel Management on 17 Aug 2023
Hi Ali, we always value our guest's feedback and appreciate you for taking the time to leave your review. We are glad to hear you enjoyed your time in our restaurant, Gigi is always a firm favorite! We do not have a gym in the hotel; however, we have guest access to the gym next door to our hotel, a short 30-second walk away. We don't have irons in the room, but guests can call reception to request one with an ironing board delivered to their room. We understand your concerns around our location, however, as a city hotel these are the challenges we face in Cape Town and South Africa in general. We do have full-time security to make sure our guests are safe but obviously, we cannot guarantee what happens in the rest of the city. We understand our hotel can be hard to find (but hard to forget as well), and we send this in a detailed email along with directions, before our guest's check-in. We really hope you'll visit us again soon.

10/10 Excellent

Aleksandra

Stayed 2 nights in Mar 2023
Response from Hotel Management on 17 Aug 2023
Thank you for your great rating, Aleksandra. We hope to see you back again soon for your next stay.

10/10 Excellent

Peter, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service - friendly and accommodating. Unattractive building on the outside but quite nice inside. Quiet, located close to things. One negative are people who pester you for money as you walk nearby. Insistent but not rude, nor dangerous in our experience. Food is surprisingly good for a mid-level hotel.
Stayed 2 nights in Mar 2023

10/10 Excellent

Koketso

Stayed 1 night in Feb 2023

10/10 Excellent

COLIN EDWARD

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Simply awesme in every way. Great staff, went out of their way to help. Overall attantion to detail, unique and full of character. Highly recommend the place
Stayed 2 nights in Feb 2023

10/10 Excellent

Pierre, Ottawa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been going to Mining Indaba for more than a decade and stayed in many different hotels, including big brand names. Gorgeous George is by far the best I have stayed at in so many respects. However, what perhaps stands out most is the staff. Most hotels have courteous, helpful staff. GG goes beyond this. They are genuinely friendly and fun. The hotel has free access to a top gym, their restaurant is cool and has terrific food. The rooms are spacious and elegant with good amenities. I will no longer be searching around for new hotels in Cape Town. I have found my place and will keep going to GG from now on.
Stayed 4 nights in Feb 2023

10/10 Excellent

ben

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Best hotel we’ve stayed at in Cape Town!
Stayed 4 nights in Feb 2023

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is hotel is excellent, great location and staff is top of the line Highly recommend close to Water front
Stayed 2 nights in Jan 2023

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at this idyllic boutique hotel. Extremely cool place. Excellent food and ultra friendly staff and some memorable al fresco parties on the roof. Highly recommended
Response from Gorgeous George on 24 Jan 2023
Hi Dean, thanks so much for the review! As a small hotel, we really value all the feedback we get. You’re great and we want to let you know you’re really appreciated!

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2022

10/10 Excellent

Koketso

Stayed 1 night in Nov 2022

10/10 Excellent

Ben

Liked: Staff & service, property conditions & facilities
I really loved my stay at this hotel! The hostess and staff were excellent and the hotel itself was quiet and quite easy to access being in the center of the city center. I cannot stress enough how pleasant the staff was!! They really made the stay less like I was away from home ❤️
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique and exciting property with welcoming and thoughtful rooms. Rooftop restaurant and gathering place is welcoming with good food and ambiance. Staff play a big role in making this property special.
Stayed 4 nights in May 2022
Response from Gorgeous George on 24 Jan 2023
Hi Eric, Thanks for the great review! This really makes us all warm and fuzzy inside, stay gorgeous.