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Reviews of Zip By Spree Hotels Hyde Goa

3.5 out of 5
Zip By Spree Hotels Hyde Goa
Fort Aguada Road, Candolim, GOA

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Luis

Liked: Staff & service
no so great accommodations
I personally did not have a pleasant stay at this hotel. the room was not great as the ceiling fan was almost falling off the ceiling. it's definitely not what you see on the website. I decided to move hotels after the 2nd night and the hotel would not refund the rest of my money. I reached out to hotels.com and they were not able to assist. I'm hoping hotels.com would reconsider and provide a refund for the nights I didn't stay as I had to move to a better hotel and now paid for 2 hotels. I'm a loyal customer of hotels.com for the past 7 years
Stayed 5 nights in Feb 2023
Response from Saurabh on 8 Mar 2023
Dear Sirthank you for patronizing us and sharing your feedback. We at the hotel did not receive any complaints with regard to fan falling from the ceiling. Secondly, the fan is very much intact with the ceiling and only the cap was not aligned properly.ThanksSaurabh SinghOperations Manager

6/10 Okay

Jagannath

Travelled with group
Liked: Cleanliness, staff & service
Area is average, no visitors allowed & food is average.
Stayed 1 night in Feb 2023
Response from Operation Manager on 12 Feb 2023
Dear Mr. Jaganath, Greetings from Zip by Spree Hotels Hyde Goa. Thank you for choosing Zip by Spree Hotels Hyde Goa and for taking the time to share your feedback, It was indeed a pleasure serving you and we are disappointed to know that we are unable to meet that mark and you are disappointed with us. We allow outside guests in the Common area and don't allow them in rooms due to safety reasons.We value our guest feedback immensely. We take great pride in our product and service and strive to ensure that our guests are satisfied with everything we have to offer. We look forward to welcoming you back soon at the Zip by Spree Hotels Hyde Goa.. Many Thanks & Warm Regards, Saurabh Singh Operation Manager Zip by Spree Hotels Hyde Goa.

10/10 Excellent

Vivekananda

Stayed 4 nights in Mar 2022
Response from General Manager on 6 Apr 2022
Dear Mr. Vivekanand, Greetings from Zip by Spree Hotels Hyde Goa. Thank you for choosing Zip by Spree Hotels Hyde Goa. , It was indeed a pleasure serving you and we are delighted to know that you had a great time with us. We value our guest feedback immensely. We take great pride in our product and service and strive to ensure that our guests are satisfied with everything we have to offer. Many Thanks & Warm Regards, Saurabh Singh Operation Manager Zip by Spree Hotels Hyde Goa.

10/10 Excellent

HARJI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maybe maintained hotel Located near popular goa beaches and restaurant’s
Stayed 3 nights in Jan 2022

8/10 Good

GAURAV

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Value for Money well located Hotel!!!!
This was probably my 22nd night and 4th Stay in this Business Hotel. Conveniently located off Candolim Road, well maintained and courteous team members!! Overall a good Value for money hotel and professional service!!
Stayed 2 nights in Sep 2021

8/10 Good

GAURAV

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2021
Response from Suhas Kamble on 23 Feb 2021
Dear Mr. Gaurav, Greetings from Zip by Spree Hotels Hyde Goa. Thank you for choosing Zip by Spree Hotels Hyde Goa. , It was indeed a pleasure serving you and we are delighted to know that you had a great time with us. We value our guest feedback immensely. We take great pride in our product and service and strive to ensure that our guests are satisfied with everything we have to offer. I have also shared your feedback with the team and our associates are extremely motivated, it truly drives us to give our very best. We look forward to welcoming you back soon at the Zip by Spree Hotels Hyde Goa.. Many Thanks & Warm Regards, Suhas K General Manager Zip by Spree Hotels Hyde Goa

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent budget chain hotel with the all basic amenities and breakfast.
Stayed 1 night in Jan 2021
Response from Suhas Kamble on 23 Feb 2021
Dear Guest, Greetings from Zip by Spree Hotels Hyde Goa. Thank you for choosing Zip by Spree Hotels Hyde Goa. , It was indeed a pleasure serving you and we are delighted to know that you had a great time with us. We value our guest feedback immensely. We take great pride in our product and service and strive to ensure that our guests are satisfied with everything we have to offer. I have also shared your feedback with the team and our associates are extremely motivated, it truly drives us to give our very best. We look forward to welcoming you back soon at the Zip by Spree Hotels Hyde Goa.. Many Thanks & Warm Regards, Suhas K General Manager Zip by Spree Hotels Hyde Goa

4/10 Poor

KIWAMU

Stayed 1 night in Jan 2023

8/10 Good

Ranjit

Stayed 4 nights in Dec 2022
Response from Operation Manager on 10 Jan 2023
Dear Mr. Ranjit, Greetings from Zip by Spree Hotels Hyde Goa. Thank you for choosing Zip by Spree Hotels Hyde Goa and for taking the time to share your feedback,We look forward to welcoming you back soon at the Zip by Spree Hotels Hyde Goa.Many Thanks & Warm Regards, Saurabh Singh Operation Manager Zip by Spree Hotels Hyde Goa.