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Reviews of Silver sands serenity

3.5 out of 5
Silver sands serenity
Pinto's Waddo, Candolim, Goa

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 4 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 4 out of 26 reviews" "

7.4/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Rajveer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay there. Some facilities could be improved but overall pretty good
Stayed 3 nights in Jan 2024

10/10 Excellent

Annette

Stayed 7 nights in Jan 2024

8/10 Good

Hannah Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a fantastic location in Candolim, walkable to beach and many restaurants / bars. Hotel was clean and comfortable, I didn't use the pool but it looked very nice.
Stayed 5 nights in Dec 2023

8/10 Good

Nikolas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very pleasant... my safe wasnt working nor was the hot water but both sorted Not sure why not checked before room allocated?! Pool bar very clean although we were told we could charge drinks to room but constantly received calls in room to go and pay for them!
Stayed 2 nights in Jan 2024

6/10 Okay

Hirendra Nath

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
The Check-in experience was bad. The person in the check in counter was not friendly and welcoming. Breakfast was not included in my stay. I had to pay separately for the breakfast.
Stayed 4 nights in Nov 2023

2/10 Terrible

Pratik

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst property
Stayed 4 nights in Jan 2023

6/10 Okay

Himanshu

Travelled with family, Travelled with partner
Disliked: Staff & service
Property wasn't helpful with local transport arrangements, had limited breakfast options, staff lacks hospitality experience and on asking for water they first tell you rates, rather than providing it first

8/10 Good

Deesh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disability showers not there
Stayed 7 nights in Oct 2022

6/10 Okay

Stella

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

pragyan

Stayed 3 nights in Mar 2022

2/10 Terrible

Rishabh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a four star property, only room and location is good , breakfast is very bad with only 1 or 2 choices, there is foul smell in hotel all over , kitchen service is very poor and if u get something from outside to eat they wont give u cuttlery , would never come here again
Stayed 4 nights in Feb 2022

2/10 Terrible

SAGAR

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Very very bad experience of hospitality.. managar and staff are so rude.. thy provide expired toiletries..
Stayed 3 nights in Nov 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Bad experience
The hotel was ok in terms of facilities. However the way they treated the customers was absolutely pathetic. We reached late and tired (their number was not working to give a prior information). When we reached the hotel, the temporary staff at reception in night shift treated us bad in a really inebriated condition. Their behaviour was completely rude and we will never ever book again here.
Stayed 4 nights in Oct 2021

2/10 Terrible

Rahul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A big No No for the property
Pathetic is the right word. Hotel is very poorly maintained and managed.Please don't recommend this property to any one and don't even keep it on the portal as a choice. For the price it is selling it's not at all worth it. They are actually cheating people and harrassing I would say by giving such a horrible service. I can bet OYO stay would be much better than this place. Rooms are so badly maintained and even the staff is below average from reception ,room service to house keeping.Lifts are so stained all over like goverment hospitals. You actually have to think twice before entering. They don't even check the rooms before checking in any guests. We were 4 families all our rooms had urine dried stains all around the toilet seats. Room walls also had dirty stains around, bedsheets were in horrible condition and the chair had dirty stains on it. The person will think twice before sitting on the chair which are kept in the rooms. I am sure they are not dry cleant from the time they have been bought. Staff is not trained at all I don't know how and who has rated this hotel 3&4 star. It's not even worth a single star. Only 2 tea bags ,coffee sachets and milk small tubs in the room and thing extra they tell the guest to order it from room service. When you call the room service the answer that I got was unbelievable - Call after half and hour please. On top of that they don't want the guest to get food from outside. I saw so many guests checking out in anger before schedule.WORST
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Santosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Rooms were very clean, nice pool and it was a comfort stay. I would recommend everyone. My friends enjoyed a lot.
Stayed 2 nights in May 2019

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely clean hotel staff were very friendly.Rooftop pool was gorgeous
Stayed 5 nights in Mar 2019

8/10 Good

Amanda

Liked: Staff & service, room comfort
Lovely pool great breakfast
A reasonable hotel at a reasonable price. Just don’t forget it is in India. Breakfast staff are amazing big thanks to Tasha, Antony and all the young lads. Breakfast consists of fruit, cereal, pancakes or french toast, coffee/tea and juice. Eggs to order, bacon on request, Indian selection (excellent) few additions such as banana cake alll really very nice. Rooftop pool is lovely for an afternoon swim, great for a change from the beach. Only thing is pool food and drink prices are double what they are outside the hotel. There’s a hotel cat that is very well behaved and sits outside the breakfast room and rides in the lift, no trouble and very clean. Rooms are spacious with tea/coffee facilities and a fridge. Safe and iron, handy for those on a long stay.
Stayed 18 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Nice hotel based on the price. Located in candolim nearby many pubs and restaurants. Good parking facilities.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience! Made goa a wonderful trip
It was amazing! Service was great and location was excellent
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Enjoyed our stay. Room was fine. Most staff were very helpful and pleasant particularly at reception area. Staff at pool were ok but would benefit from from training in dealing with guests e.g. Offering and serving drinks without guests having to order and collect at bar. Work being done at pool area where spa is bring built. This could on occasion be noisy.
Stayed 25 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

8/10 Good

ronald

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room for much improvement
The place is new, but has lots of water damage from either poor construction or design. Would hate to see what the place looks like in 1 year. Be very careful by the pool, when wet, the smooth Gilles are dangerous, we saw 2 people slip and fall.
Stayed 3 nights in Jun 2017

8/10 Good

rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel perfect location great staff very helpful

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entiendo que la zona en la que está no es muy turística, sin embargo es un gran hotel, todos los servicios son muy buenos, la habitación muy cómoda y limpia. Nos gustó mucho, la comida en los restaurantes del hotel también muy buena. Lo recomiendo. La playa queda a 6 minutos caminando y hay muchos bares para salir a caminar en la noche.
Stayed 1 night in Feb 2018