Deluxe Suite, 3 Bedrooms | Minibar, desk, rollaway beds, free WiFi
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Reviews of Crystal Goa

3 out of 5
Crystal Goa
Palolem Down St., Palolem, Canacona, Goa

Reviews

6.4
Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

5.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Dipak

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms was not properly cleaned. Equipments are not working(tv, bulbs). Washroom was dirty there was no water. Worst experience in Goa.
Stayed 1 night in Apr 2022

6/10 Okay

Aishwarya

Liked: Staff & service, room comfort
Okay place. Can be better.
Overall okay place. Good value for money. Cleanliness, room cleaning & lighting in the room could have been better. However, not recommended for female solo travelers during the off-season. The property was almost empty when I checked-in in Jan 2021 end.
Stayed 3 nights in Jan 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures shown in website is not the one you get. It's substandard. There was no onsite parking. Pathetic experience. No support from Xpedia too. It's mere waste of money, energy and time.
Stayed 3 nights in Dec 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best thing is the location of property, it is at hardly 200-300meters from beach. Cafe-In is good for breakfast and brunch, quick bites. They also arrange yoga classes on additional cost. For indian food lovers and specially for North Indians i would suggest you to ask them for Cafe-Out they also owned this.
Stayed 2 nights in Feb 2020
Response from Team Crystal Goa on 10 Feb 2020
Dear Guest, Greetings from Crystal Goa!!   We're so happy you had an amazing stay with us and are very appreciative of your review! We always strive to exceed our guests' expectations and our associates are empowered to as best they can to assist our guests no matter the situation. Your praise lets us know we're doing our job. We will ensure our staff is aware of your fantastic praise and we truly take your feedback to heart! We look forward to hosting you again soon for another great experience. Thanks and Regards

6/10 Okay

moshe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately there was nothing good. The bathroom was unclean and there were leaks from the taps. Breakfast lousy egg toast, banana and tea (coffee at a charge)
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Good budget stay
Very close to the beach and we were given a flat. Excellent for its price.
Stayed 2 nights in Aug 2018