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"Good customer service and clean"

"Top notch hotel! Friendly staff and excellent location. Will stay here again. "

"Excellent service. Very clean as up to date. "

"My sisters and I spent the weekend in Boston. This hotel was located near the North End. Easy to walk all over. We really enjoyed our stay. Hotel was clean and staff very helpful."

"It's beautiful!"

"Staff excellent from front desk to bartenders to food servers to maid service. Comfortable clean bathroom and room. Luxuries towels. The most comfortable bed and pillows ever. Restaurant breakfast lunch and dinner excellent food. "

"Came into Boston to go to a Red Sox game since I was going to be picking up a boat near by. When I checked in I explained to the lady at the front desk that this was my first time in town and asked if I could get an upper floor room with a view. She gave me a look and said "I do my best". While walking away with my room assignment I saw that it was on the fourth floor of a 16 floor hotel. With hesitation I went up to the room hoping for a pleasant surprise, but unfortunately that didn't happen. I immediately called down and explained to someone else my request. They put me on hold and came back to tell me the bell hop was on their way with new cards for a room on the 16th floor with a great view of the ship yards. Thank you to the lady on the phone."

"The staff at the counter were wonderful. And the location can't be beat."