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Reviews of Baron Hotel Cairo

4 out of 5
Baron Hotel Cairo
Ma'ahad Al Sahary Street, Cairo

Reviews

6.8
Rating 10 - Excellent. 90 out of 351 reviews" "
Rating 8 - Good. 102 out of 351 reviews" "
Rating 6 - Okay. 67 out of 351 reviews" "
Rating 4 - Poor. 39 out of 351 reviews" "
Rating 2 - Terrible. 53 out of 351 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nader

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , great rooms, great view to the amazing palace El Baron. Reception lady was very nice and helpful all the way until airport shuttle. Thanks for the hospitality.
Stayed 2 nights in Apr 2024
Response from Hotel Managment on 1 May 2024
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 Excellent

Jihad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the breakfast is good.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 10 Mar 2024
Thank You

8/10 Good

Magdy

Travelled with family
Liked: Cleanliness, staff & service
Nice staff
Stayed 1 night in Feb 2024
Response from Hotel Management on 20 Feb 2024
Dear valued guest, Thank you for taking time to write your review . We are delighted that we met your expectations We look forward to welcoming you back to Baron Cairo. Best Regards,

8/10 Good

Tarek

Business traveller
Liked: Cleanliness, staff & service, amenities
The place is safe, quite ,and clean. The staff is super friendly.
Stayed 1 night in Feb 2024
Response from Hotel Management on 20 Feb 2024
Dear valued guest, Thank you for taking the time to write your review. We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo. Best Regards,

10/10 Excellent

Magdy

Good
Stayed 1 night in Feb 2024
Response from Hotel Managment on 14 Feb 2024
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was just great been going there for years.
Stayed 1 night in Dec 2023
Response from Hotel Managment on 13 Jan 2024
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 Excellent

HANI

Stayed 3 nights in Dec 2023
Response from Hotel Managment on 22 Jan 2024
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 Excellent

HANI

Stayed 3 nights in Dec 2023
Response from Hotel Managment on 20 Jan 2024
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 Excellent

HANI

Stayed 1 night in Dec 2023
Response from Hotel Managment on 13 Jan 2024
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 Excellent

Narmer Amir

Stayed 5 nights in Dec 2023
Response from Hotel Managment on 16 Dec 2023
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 Excellent

TAMER

Stayed 1 night in Dec 2023
Response from Hotel Managment on 30 Dec 2023
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 Excellent

Marina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredible!! Cannot explain how helpful and thoughtful everyone was. Beyond impressed and look forward to coming back to stay here.
Stayed 5 nights in Nov 2023
Response from Hotel Managment on 10 Nov 2023
Dear Ms. Marina, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Nov 2023
Response from Hotel Managment on 7 Nov 2023
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Hotel Managment on 1 Nov 2023
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

6/10 Okay

monsef guirguis mourad

Last stay at the Baron.
We arrived from airport at 3am. The reception told us that the only available room is a twin bedroom although I booked a double room and paid for it . As We're really exhausted we accepted, when we reached the room I uncovered the two beds and found that the bed sheets weren't changed so I called and informed the reception, he said will send the house keeping to replace them , then he suggested to take a different room, it was alrady 3.30 am So we accepted and the luggage taken to the second room, unfortunately when checking the bed sheets they were worse than the 1st. So I called again and he suggested a 3rd room in the new building, in fact we and the luggage were transferred it was already 4am. ,there one of the two beds needed change of sheet. We're finally able to sleep at 4.30 am. Next morning we discovered that the bathroom sink was obstructed and the room safe wasn't working. After informing the reception We're able to get only the sink repaired but the safe ignored. We stayed for two nights and checked out , nobody from the hotel reception or administration got in contact with us.
Stayed 2 nights in Sep 2023
Response from Hotel Managment on 26 Sept 2023
Dear Mr. Monsef, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

8/10 Good

Moses

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotel Managment on 24 Sept 2023
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 Excellent

monsef guirguis mourad

Stayed 4 nights in Sep 2023
Response from Hotel Managment on 9 Sept 2023
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 Excellent

Amjad

Stayed 1 night in Aug 2023
Response from Hotel Managment on 3 Sept 2023
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

4/10 Poor

Ahmed

Bathroom and carpet are dirty
Stayed 1 night in Aug 2023
Response from Hotel Managment on 29 Aug 2023
Dear Mr. Ahmed, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

8/10 Good

Mohammad

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2023
Response from Hotel Managment on 10 Aug 2023
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

2/10 Terrible

Ayman

Disliked: Cleanliness, staff & service, property conditions & facilities
I am not happy about the service totally
Stayed 1 night in Jul 2023
Response from Hotel management on 14 Jul 2023
Dear Mr. Ayman, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

2/10 Terrible

Ayman

Business traveller
Disliked: Cleanliness, property conditions & facilities
The start always with the check in was horrible lots of issues and internal policy which really make your life miserable . Asking for money every day . Call you in bad time when you try to sleep to ask for money . If you order coffee and ask for the check they have to ask so many department if is ok to just sign . It’s horrible and so many other things
Stayed 1 night in Jul 2023
Response from Hotel management on 11 Jul 2023
Dear Mr. Ayman, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

8/10 Good

Jafar

Liked: Cleanliness, staff & service
Overall was fair hotel
Stayed 7 nights in Jun 2023
Response from Hotel management on 18 Jun 2023
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Significant refit - much improved
The Baron had obviously had an extensive refit since our last visit. Lifts are much improved. Bedroom was clean and newly painted. Overall we were very satisfied. The only weak spot was the air con in our room which could have been better.
Stayed 5 nights in May 2023
Response from Hotel management on 24 May 2023
Dear Mr. Graham, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

4/10 Poor

Nagi

Disliked: Cleanliness
Sweet Talk No Action NOT 4 stars hotel
I stayed in the hotel 23 years ago and couldn’t believe how BAD the services have declined. After traveling for nearly 24 hours all you need is a clean room to shower and get some sleep. Unfortunately though they provided us with a filthy, disgusting room that has not been cleaned, human hair every where on the bed, dirty towels, used cups and placed, filth and some kind of droppings on carpets and bath mat. Dust over the counters and welcome book etc. Reported this to the receptionist who took ages to call the duty manager, he apologized and said he will try to send someone to clean the room, it took them more than half another to come and when I complained they said they are trying to find another room, after an hour they changed the room and they promised to make up for this. As usual sweet talk and No action. Two days later we left the hotel in the morning and returned late evening only to find the room door is wide open I refused to enter and to have security accompany me in side. They called the general manager who checked the room me with and said that he will look at the security cameras and come back to us in five minutes, of course nothing happened at all and when I saw by chance him then next day at noon he promised that he will make up for it. He made it look like I was doing this to earn a favor any way he promised a room upgrade and/or a free a dinner voucher which we NEVER SAW any of what they promised. So Disappointing, honestly Terrible experience
Dirty cup in the drawer
Used bed
Dirt all over the floor
Human hair on the bed
Stayed 12 nights in May 2023
Response from Hotel management on 24 May 2023
Dear Mr. Nagi, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay,but your reservation was room only,We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

10/10 Excellent

Frederick

Response from Hotel management on 4 Jun 2023
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked service. Disliked one lift is out of service, longer waiting time.
Stayed 3 nights in Apr 2023
Response from Hotel management on 12 Apr 2023
Dear Mr. Amir, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

8/10 Good

ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Hotel management on 7 Mar 2023
Dear Mr.Ahmed, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

8/10 Good

ROBERT

Stayed 1 night in Jan 2023
Response from Hotel management on 7 Mar 2023
Dear Mr. Robert, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

8/10 Good

Dennis, Castle Pines

Travelled with family
Liked: Cleanliness, staff & service
The Baron Hotel Cairo is a nice hotel, and you can tell it was likely much nicer in the past, but hasn't been kept up as well. Much of the furniture, fixtures, etc. need maintenance. Our bathroom fixtures needed to be fixed, including the bidet which had turned itself on while we were gone for the day...fortunately didn't make too much of a mess. Crowded area...but of course that is all of Cairo... hard to get to local dinner spots, even with a taxi, due to traffic issues.
Response from Hotel management on 9 Jan 2023
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

6/10 Okay

Amal

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2022
Response from Hotel management on 26 Dec 2022
Dear Ms. Amal, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay,but your reservation was room only,We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

6/10 Okay

EDWARD, Las Vegas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I reserved the room with breakfast, but fallowing morning told that I can’t enter to breakfast lounge . It’s little weird was the situation. I’m not happy little .
Response from Hotel Management on 9 Dec 2022
Dear Mr. Edward, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay,but your reservation was room only,We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

10/10 Excellent

Muneera

Stayed 3 nights in Nov 2022
Response from Hotel management on 29 Nov 2022
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

2/10 Terrible

Moustafa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Elevator sucks Tv is broken No hotwater at evening None cleaned the room eventhough i asked to Bathroom is tight
Stayed 1 night in Nov 2022
Response from Hotel management on 20 Nov 2022
Dear Mr. Moustafa, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

6/10 Okay

Ishaq

Business traveller
Liked: Cleanliness, staff & service
The room service are excellent especially Amal in 6 floor
Response from Hotel Management on 13 Nov 2022
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

4/10 Poor

Moustafa

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They did not clean the room when i asked to. Elevator needs better maintenance
Response from Hotel management on 8 Nov 2022
Dear Mr. Moustafa, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

2/10 Terrible

Ahmed w m

2/10 Terrible

tamer

Business traveller
Liked: Cleanliness
Disliked: Staff & service
.
Stayed 5 nights in Oct 2022
Response from Hotel Management on 30 Oct 2022
Dear Mr. Tamer, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards, Sherif Maher General Manager

10/10 Excellent

Jamont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Oct 2022
Response from Hotel Management on 30 Oct 2022
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

6/10 Okay

Sameer

Business traveller
Liked: Cleanliness
Disliked: Amenities
Nice Location. Good Breakfast. Lifts don’t work properly. House keeping needs improvement
Stayed 8 nights in Oct 2022
Response from Hotel Management on 20 Oct 2022
Dear Mr. Sameer, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Staff & service
No hot water in the morning, TV remote doesn’t work. I reported it but they forgot to fix it.
Stayed 1 night in Oct 2022
Response from Hotel management on 11 Oct 2022
Dear Mr. Andrew, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

2/10 Terrible

Ola

Stayed 1 night in Oct 2022
Response from Hotel management on 11 Oct 2022
Dear Ms. Ola, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

6/10 Okay

Magdy

Business traveller
Liked: Cleanliness
I had breakfast 4 times was offered tea and coffee only one time
Stayed 5 nights in Sep 2022
Response from Hotel Management on 25 Sept 2022
Dear Mr. Magdy, Greetings from Baron Cairo Hotel . Thank you for staying with us and for sharing your feedback . Allow me to apologize regarding the inconvenience you encountered during your stay. Kindly be advised that our hotel team is working on the case and will follow up accordingly. Best Regards,

10/10 Excellent

Muneera

Stayed 1 night in Sep 2022
Response from Hotel Management on 25 Sept 2022
Dear Ms. Muneera, Thank you for taking time to write your review. We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

2/10 Terrible

Adel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing except for location
Stayed 1 night in Sep 2022
Response from Hotel management on 3 Oct 2022
Dear Ms. Karla, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

2/10 Terrible

Adel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 1 night in Sep 2022
Response from Hotel management on 7 Sept 2022
Dear Mr. Adel, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

10/10 Excellent

Abduraauf, Istanbul

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel
Stayed 4 nights in Aug 2022
Response from Hotel management on 30 Aug 2022
Dear Mr. Abduraauf, Thank you for taking time to write your review. We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

8/10 Good

YOUSRY

Liked: Cleanliness, staff & service
Location and staff are excellent, Elevators are too small
Stayed 1 night in Aug 2022
Response from Hotel management on 24 Aug 2022
Dear Mr. Yousry, Thank you for taking time to write your review .We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked that it was close to walkable areas and shops. It took a while to have baggage delivered to the room.
Stayed 1 night in Aug 2022
Response from Hotel management on 24 Aug 2022
Dear valued guest, Thank you for taking time to write your review. We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 Excellent

Salaheldin

Stayed 5 nights in Aug 2022