Sports facility

Reviews of Cascade Gardens

3.5 out of 5
Cascade Gardens
175 Lake St, Cairns, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 198 out of 456 reviews" "
Rating 8 - Good. 192 out of 456 reviews" "
Rating 6 - Okay. 52 out of 456 reviews" "
Rating 4 - Poor. 11 out of 456 reviews" "
Rating 2 - Terrible. 3 out of 456 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Rodney John

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Scarlett

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was in very good conditions, great room/unit! Excellent outdoor area and swimming pool & spa.
Stayed 8 nights in Jan 2024

8/10 Good

Weili

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Piyush

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location for the water attractions.

8/10 Good

Manuela

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Dec 2023

10/10 Excellent

Binh

Stayed 3 nights in Dec 2023
Response from Irene on 5 Jan 2024
Thankyou for your feedback

8/10 Good

Paulina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Irene on 5 Jan 2024
Thankyou for your feedback

10/10 Excellent

james

Business traveller
Liked: Cleanliness, room comfort
Quiet, convenient location close to shops and restaurants as well as the esplanade. Having a washing machine/dryer saved a lot of time as well.
Stayed 5 nights in Dec 2023
Response from Irene on 5 Jan 2024
Thankyou for your feedback, We are happy to hear that you enjoyed your stay with us at cascade gardens

6/10 Okay

RANJEETA

Disliked: Property conditions & facilities
The place is a bit old. It needs to be refurbished especially the bathroom.

10/10 Excellent

Nagy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well equipped, large apartments. Close to the Esplanade and a bus stop is like 1 minute walk. It was also super clean, and quite.
Stayed 13 nights in Nov 2023
Response from Irene on 5 Jan 2024
Thankyou for your review, we are glad to hear that you enjoyed your holiday with us.

6/10 Okay

WADE

Travelled with group
not much swimming area and lack of beach chairs (only 3 chairs on the beach) and window missing screen to prevent bugs/mosquitos.
Stayed 4 nights in Nov 2023
Response from Irene on 5 Jan 2024
Thankyou for your feedback

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our apartment was clean, spacious & had lots of kitchen supplies. Great location.
Stayed 3 nights in Nov 2023
Response from Irene on 5 Jan 2024
Thankyou for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Nov 2023
Response from Irene on 5 Jan 2024
Thankyou for your feedback

10/10 Excellent

jacquie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Wonderful property and location. Couldn’t fault a thing.
Stayed 3 nights in Nov 2023
Response from Irene on 5 Jan 2024
Thankyou for your review, Glad to hear that you enjoyed your stay with us at cascade gardens

10/10 Excellent

NANCY

Liked: Cleanliness, room comfort
Comfy
Great place to stay
Stayed 5 nights in Oct 2023
Response from Irene on 11 Nov 2023
Thankyou for your feedback, We are happy to hear that you enjoyed your stay with us at cascade Gardens

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall it was a complete and comfortable stay with issues or problem/s
Stayed 6 nights in Oct 2023
Response from Irene on 11 Nov 2023
Thankyou for your feedback

4/10 Poor

NeilBooking

Disliked: Cleanliness, property conditions & facilities
Shower recess very strong smell of Demestos (Bleach). Shower recess extremely slippery and dangerous. Mould on wall and ceiling. Plastic garbage bin on kitchen floor without lid. Rug in centre of lounge floor very dirty and poorly maintained. Had to request washing up requisites - not supplied in room on arrival.
Stayed 6 nights in Sep 2023
Response from Irene on 19 Oct 2023
Thankyou for your feedback

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean and I was very happy with the value when compared to other alternatives.
Stayed 5 nights in Sep 2023
Response from Irene on 19 Oct 2023
Thankyou for your feedback, Happy to hear you enjoyed your stay with us at cascade gardens

8/10 Good

Ruth

Travelled with partner
Liked: Amenities, property conditions & facilities
We enjoyed our stay for 1 week at Cascade Gardens. An excellent location is close to the Cairns City shopping centre, close to the suburban buses and to the seashore walking promenade. The staff were friendly and obliging for directions to the city and to the areas that tourists like to visit. Cascade Gardens is worth another visit. Ruth (late September 2023)
Stayed 7 nights in Sep 2023
Response from Irene on 19 Oct 2023
Hi Ruth, Happy to hear you enjoyed your stay with us at cascade gardens, Hopefully we will see you again. Thankyou for your feedback.

10/10 Excellent

robin van

Stayed 8 nights in Sep 2023

6/10 Okay

Ruth

Disliked: Property conditions & facilities
Photos of Cascade Gardens hotel are misleading as in reality the place is not as attractive or classy looking. It did have some good points but I wouldn't recommend it, there are alternatives for about the same price. Receptionists (owners) could be available a bit more.
Stayed 7 nights in Sep 2023
Response from Irene on 19 Oct 2023
Thankyou for your feedback

8/10 Good

JOHN

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good but couid be better with soaps an t rolls etc
Stayed 7 nights in Sep 2023
Response from Irene on 19 Oct 2023
Thankyou for your feedback

10/10 Excellent

Sarah

Stayed 1 night in Sep 2023
Response from Irene on 9 Sept 2023
Thankyou for your feedback, great to hear that you enjoyed your stay with us, till next time

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, amenities
Beds were a bit hard 4 my liking
Stayed 5 nights in Aug 2023
Response from Irene on 19 Oct 2023
Thankyou for your feedback

10/10 Excellent

Carmel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient and quiet.
Stayed 4 nights in Aug 2023

8/10 Good

Sandy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located near the esplanade. Walking distance to cafes, restaurants and shops.
Stayed 6 nights in Aug 2023

6/10 Okay

John

Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

james

Liked: Room comfort
Stayed 5 nights in Jul 2023

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
I liked that it was an apartment with a full kitchen and laundry in the room. It’s not very quiet being right next to a busy street, but you can walk anywhere you need to go or take the bus.
Stayed 3 nights in Jul 2023

8/10 Good

Xiaolin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
it's clean. the reception staff are not there after hours, so it's hard to get help. We didn't bring shampoo, but it wasn't provided until we asked the staff the next day when they were working. So a bit inconvenient for our first night. There is no fly screen.
Stayed 3 nights in Jul 2023

8/10 Good

Pauline

Travelled with family
Liked: Cleanliness, amenities
It’s our second stay at this property and it’s a very suitable place that suits our needs perfectly. However the building is becoming a little tired and needs some updating and maintenance in some areas.
Stayed 9 nights in Jul 2023

8/10 Good

Gillian

Travelled with family
Liked: Cleanliness, room comfort
Clean affordable accommodation
We stayed in a 1 bed apartment at the back of the property. Was very quiet. The apartment was very spacious and had everyting needed for our time away. Just 1 block from the action. Nice touch was the fridge in the bbq area had supplies that others had left behind after their stay.
Stayed 3 nights in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Very good place to stay, excellent location less than 10 minutes drive from airport, walking distance of about 10-15 minutes to all the shops, restaurants, bus interchange and esplanade in the middle of cairns, apartments have just about everything you need, highly recommend staying here if you’re in cairns
Stayed 4 nights in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Pros and cons
Our room had no shampoo, facewashers or hand towels. The room was a good size and some upgrades had been made - the toilet and vanity looked relatively new. However the shower door had no seal at ground level so water leaked out. The couch was very old and uncomfortable. It was good to have our own washing machine and dryer. Kitchen was a good size. Our own "backyard" was nice but the outside light wasn't working so we couldn't sit out there at night (apologies - we forgot to tell the staff this so not their fault)
Stayed 4 nights in Jun 2023

10/10 Excellent

Stancu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Prompt service, care for guests arriving late in night
Stayed 9 nights in May 2023

10/10 Excellent

Maria Christina

Liked: Cleanliness
I will come back again
Stayed 7 nights in Apr 2023

8/10 Good

sandra

Stayed 8 nights in May 2023

6/10 Okay

Eric

Travelled with partner
Disliked: Property conditions & facilities
Stayed 5 nights in May 2023

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay. Property was tidy, staff pleasant and unobtrusive. Room was clean and comfortable with basics (microwave, stovetop, cutlery, crockery, etc) sufficient for independent stay. It was in comfortable walking distance from everything I needed, so was a good base for enjoying Cairns.
Stayed 4 nights in May 2023

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness
Very close to everything.
Stayed 4 nights in May 2023

8/10 Good

Namitha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location and facilities. More of a service apartment facility than hotel. But a great place to stay!
Stayed 3 nights in May 2023
Response from Irene on 19 Oct 2023
Thankyou for your feedbck

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay. Staff were friendly and helpful. Central location. Could walk to most dining / city activities. No dislikes. Greg @ Pam
Stayed 5 nights in May 2023

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2023

6/10 Okay

Pilkington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wry friendly staff, clean
Stayed 4 nights in Mar 2023

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean and had everything we needed. Also location in the city was excellent and parking was good. hopefully we will see you in about 18 months.
Stayed 11 nights in Mar 2023

10/10 Excellent

Tania Maree

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great outdoor area
Stayed 7 nights in Mar 2023

6/10 Okay

Margaret

Stayed 4 nights in Mar 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities
Very central, walking distance to Esplanade and bars, restaurants and shopping. Clean room, great pool and outdoor facilities, rooms sofa needs replacing, but overall a great stay.
Stayed 8 nights in Mar 2023
Response from Irene on 19 Oct 2023
Happy to hear that you enjoyed your stay at cascade gardens

8/10 Good

Lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good: Full kitchen and laundry facilities. Very comfortable QS bed. A/C in main area and separate a/c in bedroom. Large flat panel TV's in main room and bedroom. Undercover large bbq area with fridge and complimentary sauces, condiments etc. Nice intimate swimming pool. Good value for money. Frankly we could find nothing that was to our dissatisfaction. Would highly recommend for value conscious travellers.
Stayed 8 nights in Mar 2023
Response from Irene on 31 Mar 2023
Thankyou for your feedback, Very happy to hear that you enjoyed your stay with cascade gardens, Looking forward to seeing you again. Stay safeKind regards Irene