I checked in late at night, close to midnight, and the clerk advised that she did not have the room that I booked available. I had booked a King, non-smoking room. She advised she had a King, smoking. I told her I did not want a smoking room as I have asthma. She finally said she had a full-size double, non-smoking available for the same cost! At that point I just wanted to go to bed as I had to leave by 5AM to make a meeting.
I get to my room and the key card will not work properly. 5 minutes later, I finally get into my Full-size, double SMOKING room. There was an ashtray and matches on the table!! I thought, just suck it up it is only for a few hours. I had to hold up on the doorknob and push on the door to turn the security bolt and could see light through the door jam. I turn on the heater, and it is not working. It was about 20 degrees outside. I beat on the heater for a bit and then noticed the vent which had mold, mildew, dirt and other disgusting stuff in it. It just left it off. The handles on the dresser were broken, but there was hot water. The only good thing in this whole stay.