3 outdoor pools

Reviews of El Encanto All Inclusive Resort at Hacienda Encantada

4 out of 5
El Encanto All Inclusive Resort at Hacienda Encantada
Carr Transpeninsular KM 7.3 Suite A3, Cabo Del Sol, Cabo San Lucas, BCS

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 878 reviews" "
Rating 8 - Good. 165 out of 878 reviews" "
Rating 6 - Okay. 85 out of 878 reviews" "
Rating 4 - Poor. 45 out of 878 reviews" "
Rating 2 - Terrible. 40 out of 878 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Trish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing ! It had multiple options for food. Multiple pools. Just all around amazing! Daniel was so helpful throughout our whole week!
Stayed 5 nights in May 2024
Response from Chief Concierge on 25 May 2024
Dear Trish,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

6/10 Okay

Lesa Marie, Richmond

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in May 2024
Response from Chief Concierge on 25 May 2024
Dear Lesa,We are sorry to hear that your experience has not been 100% pleasant., may you be so kind to give us the full name of the main guest in your reservation in order we can contact you please?Sincerely

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed out stay very much!
Stayed 10 nights in May 2024
Response from Social Media Department, on 24 May 2024
Dear guest Michelle, we very much appreciate your visit and knowing that you had a truly incredible time, see you soon!

10/10 Excellent

Monica, Lakewood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property excellent services just missing night entertainment or some type of fun activities, such as karaoke or some dancing
Stayed 4 nights in May 2024
Response from Social Media Department, on 24 May 2024
Dear guest Monica, it is incredible that you can share your experience here, we want to share with you that we have activities such as cooking classes, karaoke and some very fun trivia in phase 1 and phase 3, see you soon!

10/10 Excellent

shelee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything we wanted and more!! A must stay!! We will be coming again!!
Stayed 6 nights in May 2024
Response from Chief Concierge on 23 May 2024
Dear Shelee,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Chief Concierge on 23 May 2024
Dear Joshua,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the beginning to the end, everything was excellent, staff was so polite and friendly
Stayed 3 nights in May 2024
Response from Chief Concierge on 23 May 2024
Dear Ana,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing food and drinks! Loved this resort!
Stayed 4 nights in May 2024
Response from Chief Concierge on 20 May 2024
Dear Anna,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

JAVIER LOYA, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to relax and enjoy a comfortable room with excellent views. The variety swimming pools, activities, restaurants and quality of foods makes this hotel a perfect pick in Cabo San Lucas.
Stayed 7 nights in May 2024
Response from Chief Concierge on 14 May 2024
Dear Javier Loya,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

6/10 Okay

Justine

Travelled with partner
Alcohol was watered down as I got vodka not tequila. Food was mediocre at best! It was satisfactory on the cleaning but still could use help! Service was horrible and slow!!
Stayed 6 nights in May 2024
Response from Chief Concierge on 14 May 2024
Dear Justine,We are sorry to hear that your experience has not been 100% pleasant., may you be so kind to give us the full name of the main guest in your reservation in order we can contact you please?Sincerely

10/10 Excellent

Dante Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved absolutely everything besides the ac not working in our room and it was extremely hot at night
Stayed 4 nights in May 2024
Response from Chief Concierge on 13 May 2024
Dear Dante,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

Yuliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Chief Concierge on 10 May 2024
Dear Yuliana,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

Mostafa

Travelled with group
Food , service, accommodation and hospitality was great just using the other hotel’s facilities we should pay for pool and jacuzzi In general I recommend to my friends to go there
Stayed 5 nights in Apr 2024
Response from Chief Concierge on 9 May 2024
Dear Mostafa,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

4/10 Poor

Mayra, Dallas

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
First off, I had called from airport letting them know I was on the way for some reason Expedia sent me a message saying to call for check in instructions but turns out I didn't have to. I have on Expedia that says I can ask for room upgrade so I asked for it and he notated it. I get there I ask him for it again and it's like I never said anything they just ignore if you're not going to pay extra. We got there a little so the front desk mentioned we could go look around and check in later or we would have to check out at 10 am the day of check out. We opted for late so went to wonder off and we had no idea about the golf carts as transportation and started walking everywhere we were so tired. Ended at a place were there is a bar with red umbrellas and seating area and ate. The lady who helped us was so attentive then we were going to leave and they gave us the check and we had to sign it. That was weird it was my first time at all inclusive where we sign after each place you eat at. This was new to me. I've been to lots of all inclusive. We checked in finally and went about our business they did explain the different places to eat and we made our reservations for each day. The expiation was way too fast but we went about our day. I will tell you that at each restaurant every time they would take so long for the food even drinks so my husband would ask for another drink as soon as he would drop some off. The check was given at the hour even if you would stay there for hours.
Stayed 3 nights in May 2024
Response from Chief Concierge on 10 May 2024
Dear Mayra,We are sorry to hear that your experience has not been 100% pleasant., may you be so kind to give us the full name of the main guest in your reservation in order we can contact you or the room number please?Sincerely

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
La vista que tiene es impresionante
Stayed 4 nights in May 2024
Response from Chief Concierge on 9 May 2024
Dear Susana,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

Attila Laszlo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The architecture is amazing. Clean, spacious room with comfortable bed. The views are spectacular.
Stayed 4 nights in Apr 2024
Response from Chief Concierge on 9 May 2024
Dear Attila,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

MELISSA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the cleanest resort I have ever stayed in. The staff were kind and available throughout my entire stay. I truly felt like royalty. My one piece of feedback is that everything closes quiet early - Such as pool, pool and bar service and restaurants. Definitely would have planned differently knowing the hours for everything. Overall, will be coming back next year.
Stayed 4 nights in Apr 2024
Response from Chief Concierge on 7 May 2024
Dear Melissa,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

Olive

Travelled with family
Liked: Staff & service, property conditions & facilities
Customer service was exceptional and the view of the entire resort was beautiful!
Stayed 5 nights in Apr 2024
Response from Chief Concierge on 6 May 2024
Dear Olive,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

Rosangela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was immaculately clean. The staff was amazing, very attentive and very helpful all the time. The room was as described. Great food options.
Stayed 7 nights in Apr 2024
Response from Chief Concierge on 6 May 2024
Dear Rosangela,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

Oscar

Stayed 4 nights in Apr 2024
Response from Chief Concierge on 27 May 2024
Dear Oscar,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

8/10 Good

Fatemeh

Stayed 5 nights in Apr 2024
Response from Chief Concierge on 25 May 2024
Dear Fatemeh,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Chief Concierge on 2 May 2024
Dear William,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

Stephen Francis

Stayed 7 nights in Mar 2024
Response from Chief Concierge on 20 May 2024
Dear Stephen,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

frank junior

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great honeymoon los riscos restaurant on cliff at sunset breath taking 👌 Oscar y arturo su Gallo awesome waiters! Barollo Italian restaurant Alex was a wonderful waiter and service excellent! Pool's are clean and peaceful Isabella thanks for wonderful service will definitely be coming back thanks for everything ENCANTO HACIENDA ALSO HAVE BEAUTIFUL CHURCH!!!
Stayed 6 nights in Apr 2024
Response from Chief Concierge on 1 May 2024
Dear Frank, Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

Marvin

Stayed 4 nights in Apr 2024
Response from Chief Concierge on 1 May 2024
Dear Marvin,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

Julio C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel , staff are amazing people
Stayed 7 nights in Apr 2024
Response from Chief Concierge on 2 May 2024
Dear Julio,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained and excellent staff in pool area, drivers and housecleaning
Stayed 5 nights in Apr 2024
Response from Chief Concierge on 27 Apr 2024
Dear Henry,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this resort. I injured my foot on the first day and the hotel staff helped me with anything I needed. Management made sure I still enjoyed my time there, everyone was very hospitable. I’m very appreciative of the kindness that was given. The food exceeded my expectations, lots of different places to eat. There was also great shuttle service to get around the resort. That helped me get around with my injury. My overall experience was excellent and would definitely stay here again!
Stayed 5 nights in Apr 2024
Response from Chief Concierge on 23 Apr 2024
Dear Stephen,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

Rochelle K, Washington

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Best food, drinks and service we've ever had. Beach is to rocky to swim but you can take free shuttle to town to Beach. Skip the sales pitch, was the only negative experience during the week.
Stayed 7 nights in Apr 2024
Response from Chief Concierge on 20 Apr 2024
Dear Rochelle,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

Kasha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property and welcoming staff. We were offered a room upgrade at check in, which was beautiful. They also convinced us to upgrade to the premium all inclusive, which depending on what you like could be worth it. Everything is walkable but they have golf carts available all over if you don’t want to walk. We ate at a few different restaurants and they were all great! Definitely recommend and we will for sure return!
Stayed 4 nights in Apr 2024
Response from Chief Concierge on 19 Apr 2024
Dear Kasha,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot say enough good things about this place. Gorgeous property, incredible staff, great food, and stunning views! They went above and beyond to make our trip special.
Stayed 2 nights in Apr 2024
Response from Chief Concierge on 18 Apr 2024
Dear Lauren,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, amenities
Mauricio, Elder, and other staff were very friendly and helpful. We had an amazing experience!
Stayed 2 nights in Apr 2024
Response from Chief Concierge on 18 Apr 2024
Dear Angela,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

Isabel

Travelled with partner
The pictures don’t do the resort any justice. This resort is breathtakingly beautiful. The scenes from the Vista lobby and spa are incredible. When we booked our stay we wanted somewhere that felt authentic and the Hacienda delivered. The staff were all kind and accommodating! We can’t wait to come back and visit again!
Stayed 4 nights in Apr 2024
Response from Chief Concierge on 18 Apr 2024
Dear Isabel,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What i liked about the property wete the amazing views. The food was pretty good, especially at the Italian restaurant. You absolutely must pay the 35 dollar per day per person for the upgrade. Food and drinks arexwell worth it.
Stayed 7 nights in Apr 2024
Response from Chief Concierge on 14 Apr 2024
Dear Angela,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

4/10 Poor

Armine

Disliked: Staff & service
Stayed 5 nights in Apr 2024
Response from Chief Concierge on 15 Apr 2024
Dear Armine,We are sorry to hear that your experience has not been 100% pleasant., may you be so kind to give us the full name of the main guest in your reservation in order we can contact you please?Sincerely

8/10 Good

Jue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Chief Concierge on 14 Apr 2024
Dear Jue,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Hacienda Encantada. The resort was beautiful and the service was impeccable. I would highly recommend.
Stayed 6 nights in Apr 2024
Response from Chief Concierge on 12 Apr 2024
Dear Roberta,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

8/10 Good

gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Chief Concierge on 1 May 2024
Dear Gregory,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options could be better
Stayed 3 nights in Mar 2024
Response from Chief Concierge on 10 Apr 2024
Dear Roger,We are sorry to hear that your experience has not been 100% pleasant.We will continuing improving our services for you.Sincerely

10/10 Excellent

Jaime

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was extremely clean, quiet and the food was outstanding. Alejandro and Isabela who brought our food and drinks at the pool were outstanding.
Stayed 6 nights in Apr 2024
Response from Chief Concierge on 10 Apr 2024
Dear Jaime,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

8/10 Good

Dina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service from bartenders, waiters, etc was excellent. Food was good, easy to get reservations. Golf carts and drivers were amazing too. Lack of amenities for small birthday events. Timeshare presentations way too long and too much pressure.
Stayed 6 nights in Mar 2024
Response from Chief Concierge on 7 Apr 2024
Dear Dina,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

6/10 Okay

Jill

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall this was a mediocre experience and we will not return. The property was beautiful and well kept. The pools were amazing and heated very well. The rooftop infinity pool overlooking the ocean was gorgeous. The food was average at best. Anything beef (cheeseburger, steak) was inedible. The service was unbelievably slow and they felt very understaffed. They also nickel and dime you on everything. Room service is not included!! So be aware. You want to use their putting and chipping green - you have to pay. You want room service - you have to pay. Then they also have you sign receipts from every single item you order which was totally bizarre and had me concerned we would be charged. (They didn’t charge us). And one night waiting at the Mexican place for a table for a long time and my 4 year old was thirsty. They refused to give me a bottle of water from the bar and said I’d have to order from my waiter when we got a table. We just left. Grounds were pretty, food was ok, but service was terrible.
Stayed 5 nights in Mar 2024
Response from Chief Concierge on 3 Apr 2024
Dear Jill,We are sorry to hear that your experience has not been 100% pleasant., may you be so kind to give us the full name of the main guest in your reservation in order we can contact you please?Sincerely

2/10 Terrible

Tasha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We were EXTREMELY unhappy with our choice to spend our “once in a lifetime” trip at this resort. Firstly, this IS NOT an all-inclusive resort. It is a resort that offers an al-inclusive add on. There are resort goers who pay as they use restaurants and bars. As an all-inclusive guest, you are treated like a second rate citizen. We were often told there were no reservations at restaurants, waited over 2 hours for food and drinks, and had no idea what was or was not included. The rules on what was included were vague. We received a bill (requiring a signature) after EVERY drink or bite to eat. Service was slow and the resort appeared very understaffed. However, I believe there was an effort to extend wait times in order to limit how much all inclusive guests were given. The website and Expedia descriptions of the resorts are also vastly misleading. It talks about mini golf as being included along with room service. However, to receive many benefits of the resort you had to upgrade your all inclusive to premium. We were also disappointed that there was not a dedicated buffet for lunch or dinner. You HAD to make reservations or eat at two fast food spots. Again, slow service offered at these spots.
Stayed 7 nights in Mar 2024
Response from Chief Concierge on 2 Apr 2024
Dear Tasha,We are sorry to hear that your experience has not been 100% pleasant., may you be so kind to give us the full name of the main guest in your reservation in order we can contact you please?Sincerely

8/10 Good

Paulette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The resort is beautiful and the pools are nice except one of the family pools was pretty cold. Service at the pools and restaurants varied from excellent to slow. It seemed to get worse as our stay went along. The last day no one came to our table at all at breakfast. Pedro, Edwin and Odell were fantastic though!! The shuttle to the sister resort needs to run more often.
Stayed 6 nights in Mar 2024
Response from Chief Concierge on 2 Apr 2024
Dear Paulette,We are sorry to hear that your experience has not been 100% pleasant.Sincerely

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The basic room we were first placed in at the building el encanto was outdated just painted & we were never informed carpets were old fixtures were rusty. We complained about it and were moved to an amazing studio space very clean and to our standards with an incredible view. The property itself is amazing & the staff!
Stayed 4 nights in Mar 2024
Response from Chief Concierge on 31 Mar 2024
Dear Maria,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

Leilani

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 Ladies Getaway We got the All Inclusive package from Expedia which includes our flights. We got a spacious one bedroom ocean view. It includes I big living room, 2 bathrooms 1 bedroom with a king size bed and a chaise lounger. And a long patio overlooking the ocean with chairs to watch the sunset. We are happy with our room. There are many fine dining restaurants you can eat from. Maybe around 15 to choose from. All have great food and amazing views. Some need reservations ahead of time. After adding the amount we would have paid to eat and drink like queens for 3 days alcohol included) it amounted to $425 pp. we paid $1150 for our all inclusive package. This is a steal! They plenty of heated pools to play in. Our favorite is the infinity pool! 2 perks that we didn’t know about till our last day. The front desk staff for some reason didn’t emphasize these. This hotel has a sister hotel in Cabo San Lucas dock where we took advantage of their nice pool and their restaurant. It is also the spot where the hotel’s free shuttle drops you off and picks you up every two hours. This perks are pretty cool if you want to do some water activities such as glass bottom boat that takes you to the arches (fun ride) or the sunset dinner cruise which I will tell you to skip. Overall this is a wonderful trip with wonderful accommodations!!
Stayed 3 nights in Mar 2024
Response from Chief Concierge on 31 Mar 2024
Dear Leilani,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

4/10 Poor

Armando

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Mar 2024
Response from Chief Concierge on 19 Apr 2024
Dear Armando,We are sorry to hear that your experience has not been 100% pleasant., may you be so kind to give us the full name of the main guest in your reservation in order we can contact you or the room number please?Sincerely

10/10 Excellent

Jooyoung

Best foods. Best drinks. Clean and comfy
Stayed 3 nights in Mar 2024
Response from Chief Concierge on 30 Mar 2024
Dear Jooyoung,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful resort. The hills and views are spectacular. The staff all seem genuinely happy and willing to serve you with a smile. The pickleball courts are why we picked this resort and they didnt disappoint. The only negative is the highly inflated prices of everything. If you didnt do all inclusive you are in for a real big shock....ie latte at starbucks, $15 USD!!
Stayed 7 nights in Mar 2024
Response from Chief Concierge on 29 Mar 2024
Dear Laura, Thank you so much for your kind review, this is very important for us.Warm regards

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views at this place are amazing! Everyone was super friendly. Isabel at the pool was the absolute BEST! Can’t wait to come back again :)
Stayed 3 nights in Mar 2024
Response from Chief Concierge on 19 Mar 2024
Dear Melissa, Thank you so much for your kind review, this is very important for us.Warm regards