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Reviews of Acropolis North Water Camp

3 out of 5
Acropolis North Water Camp
SUMACAB Estate, Cabanatuan

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 20 reviews" "
Rating 8 - Good. 10 out of 20 reviews" "
Rating 6 - Okay. 0 out of 20 reviews" "
Rating 4 - Poor. 2 out of 20 reviews" "
Rating 2 - Terrible. 2 out of 20 reviews" "

7.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Clarence mark

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

May Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Apr 2024
Response from Grace on 4 Apr 2024
We are very glad you enjoyed your stay with us.Looking forward to having you here again at Acropolis North, thank you Mam and God bless.

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treated Like VIP's
We have tried other places in Cabanatuan but always return to Acropolis North. The staff remember us and treat us like VIP's. The security is tight so we feel safe. The pool is amazing, especially for kids since it has slides and water fountains. The beds were firm and very comfortable, and the linens were clean and fresh. The TV has cable with many channels to choose from. Besides the bath towels, it would have been nice to also have hand towels, but they provide shampoo, lotion and soap, so that was nice. There is hot water in both the sink and shower. The complimentary breakfast was really good, and there were several options to choose from. We also had dinner and ordered the stuffed squid, which was very good. And they gave us a complimentary side dish of calamari as well! We will definitely return here the next time we're in Cabanatuan City.
Stayed 1 night in Sep 2023

10/10 Excellent

Miguel

Liked: Staff & service
The place is very relaxing surrounded by trees and ornamental plants and flowering scrubs. Pool is clean and food is available at the cafeteria.
Stayed 2 nights in Apr 2023
Response from Grace on 8 Apr 2023
Thank you Sir, good to hear that you enjoyed your stay. We hope to have you again at Acropolis North.

8/10 Good

Ruby

Travelled with family
Liked: Staff & service, property conditions & facilities
Outside the room was nice, beautiful plants/flowers.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is hard to find at night due to lack of lighted signage.
Stayed 1 night in Nov 2019
Response from Grace on 22 Dec 2019
Thank you for your comment, we have already installed lights at the two entrances of the subdivision where the water camp is located to better serve our guests. Hope to see you at Acropolis North again, have a great day!

8/10 Good

Ma Vilma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Fairly good hotel
Pros-Staff are welcoming and accomodating. Rooms are spacious though- we've got double bed, queen size beds. Aircon working fine. Pools are nice. Food are good. Price is reasonable. Cons-Hotel rooms, especially bathroom, need updating. Hot and cold shower not working well. There are lots of nature (flowering plants mostly) around hotel, hence, expect some insects and frogs around. Far from roadside, hence, transportation is a bit difficult unless you have a private car.
Kiddie Pool
Stayed 1 night in Nov 2019
Response from Grace on 22 Dec 2019
Thank you Mam for staying with us. We are now renovating our bathrooms to better serve our guests. Hope to see you again at Acropolis North, have a great day.

8/10 Good

Gemma

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Nice hotel
Second timer. Good stay
Stayed 1 night in Aug 2018
Response from Grace on 30 Aug 2018
Thank you for choosing Acropolis North. We are looking forward to your next visit. Have a great day! God bless.

8/10 Good

Matt

Liked: Cleanliness, staff & service
great waterpark, great staff, mediocre room
We arrived at dusk and kids immediately headed to the waterpark (which was better than we expected). They loved it and it took us hours to get them out. The room condition was a little beat up and tired but it was made up for how friendly and helpful the staff was. The breakfast in the morning was also very good. We would stay again.
Stayed 2 nights in Jul 2018
Response from Grace on 4 Aug 2018
Thank you for your feedback. We value our customers and your feedback helps us to improve our services and facilities. We are looking forward to your next visit, thank you so much.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is very old. No internet, tv connection and the aircon is not in the good condition.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acropolis Stay
Our stay is okay, rooms are comfortable. My concern is the WiFi in the booking site it says that there’s WiFi but when we got in the room theres none. They did not inform us that the connections is only available in the reception area.
Stayed 2 nights in Dec 2017
Response from Grace Guinto on 12 Jan 2018
We are very sorry that our staff overlooked to inform you that internet connection is available only at the lobby. Rest assured that we are already working on the internet connection inside the rooms. Thank you for your visit and we are looking forward to having you again at the water camp.

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Vacation
We had a wonderful stay
Stayed 1 night in Dec 2017
Response from Grace Guinto on 12 Jan 2018
Thank you for choosing Acropolis North. We are looking forward to your visit soon. God bless you.

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Worst hotel experience
The place is ok, but the service is so bad! Probably my worst hotel experience. We paid for an extra person during our stay however, they did not give us an extra towel, and drinks or even toiletries. The room we reserved was good for 4 persons, but they only provided 2 sets of toiletries, breakfast, water. No service water available. Coffee was served an hour after ordering. Front desk receptionist on duty was very non-accommodating. Will DEFINITELY NOT RECOMMEND this place to anyone. Bad experience overall
Stayed 1 night in Dec 2017

8/10 Good

nakamura

Stayed 1 night in Nov 2023

8/10 Good

FUMI, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cabanatuanで最高のホテル
今回2回目の宿泊でした私は家族と滞在するなら最高のホテルだと思います、宿泊費も高くなく部屋は広くてプールも大きくて大人も子供も楽しめます、またスタッフの態度も良くて好感が持てました他の人のレビューで虫が多いと言っている人がいましたがホテルの敷地内は木や草花が植えてあり自然の中のホテルみたいな感じなので多少、虫がいるのは仕方がないと思いました窓やドアを開け放しにしなければ大丈夫です私はすごく気に入っています、ただホテルの近くにモールかコンビニがあればいいのになと思います、その辺が不便なところです長く滞在して毎日ホテルのレストランでは飽きてきますからね、試しに一番近いモールまで歩いてみたら25分かかりました、やはり車がないと困るなと思います
Stayed 6 nights in May 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort