Reception

Reviews of ibis budget Lausanne Bussigny

1 out of 5
ibis budget Lausanne Bussigny
Rue de Industrie 67, Bussigny-pres-Lausanne

Reviews

7.8

Good

Rating 10 - Excellent. 95 out of 371 reviews" "
Rating 8 - Good. 175 out of 371 reviews" "
Rating 6 - Okay. 64 out of 371 reviews" "
Rating 4 - Poor. 23 out of 371 reviews" "
Rating 2 - Terrible. 14 out of 371 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Maxime GUILLEMER – Assistant Manager on 23 Jan 2024
Dear Guest, Thank you for taking the time to share your feedback. Your satisfaction is our priority. We hope to welcome you back to our hotel very soon! Sincerely.

8/10 Good

Evandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Maxime GUILLEMER – Assistant Manager on 23 Jan 2024
Dear Guest, Thank you for taking the time to share your feedback. Your satisfaction is our priority. We hope to welcome you back to our hotel very soon! Sincerely.

8/10 Good

master

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was neat and clean. The room was small
Stayed 4 nights in Oct 2023
Response from Maxime GUILLEMER – Assistant Manager on 11 Oct 2023
Dear Guest, Thank you for taking the time to share your feedback. Your satisfaction is our priority, I take note of your remark. We hope to welcome you back to our hotel very soon! Sincerely.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Simple rooms, but rudimentary comfort.
Hotel is clean, well located, but really very rudimentary. No real bathroom, shower and sink are directly in the room. Airconditioning was not very effective, it was really hot in the room.
Stayed 1 night in Aug 2023
Response from Maxime GUILLEMER – Assistant Manager on 16 Aug 2023
Dear Guest, Thank you for taking the time to share your feedback. Your satisfaction is our priority, I take note of your remark. We hope to welcome you back to our hotel very soon! Sincerely.

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a couple nights away for business
Stayed 2 nights in Jun 2023
Response from Maxime GUILLEMER Assistant Manager on 4 Jul 2023
Thank Kyle for your feedback.We hope to welcome you back.

8/10 Good

martha b

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Maxime GUILLEMER – Assistant de direction on 18 Apr 2023
Cher client,Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Lausanne Bussigny.Votre satisfaction est notre priorité. Au plaisir de vous accueillir de nouveau.

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value.
Stayed 2 nights in Mar 2023
Response from Maxime Guillemer Assistant de Direction on 20 Mar 2023
Bonjour,Nous vous remercions pour votre retour.Au plaisir de vous accueillir de nouveau

8/10 Good

Daniel

Stayed 2 nights in Jun 2022
Response from Maxime GUILLEMER – Assistant Manager on 22 Jun 2022
Cher client, Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Lausanne Bussigny. Votre satisfaction est notre priorité. Au plaisir de vous accueillir de nouveau.

6/10 Okay

Line

Stayed 2 nights in Jun 2022
Response from Maxime GUILLEMER – Assistant Manager on 20 Jun 2022
Dear Guest, Thank you for taking the time to share your feedback. Your satisfaction is our priority, I take note of your remark. We hope to welcome you back to our hotel very soon! Sincerely.

6/10 Okay

Roy

Liked: Cleanliness
Disliked: Amenities
Stayed 4 nights in Jun 2022

8/10 Good

Peter

Liked: Staff & service
Acceptable
Price vs comfort
Stayed 1 night in Oct 2021
Response from Elodie BRAYER – Assistant Manager on 8 Nov 2021
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

6/10 Okay

Dean

Liked: Cleanliness, staff & service
The hotel was pleasant enough. Check in was easy and the room was very clean. However there wasn’t a separate room for the bathroom - the shower was in the main room with a small cupboard (that has no lock on) for the toilet. I’d feel a bit uneasy about it if I were staying with a friend or colleague.
Stayed 1 night in Sep 2021
Response from Elodie BRAYER – Assistant Manager on 29 Sept 2021
Dear Dean, Thank you for taking the time to share your feedback. Your satisfaction is our priority, I take note of your remark. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget travel
Close to bus route. Good value for money.
Stayed 3 nights in Sep 2021
Response from Elodie BRAYER – Assistant Manager on 29 Sept 2021
Dear Jason, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

4/10 Poor

Hoang

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
I booked 2 rooms with 1 double bed each and somehow they give me rooms with 2 twin beds for both...so disappointed
Stayed 1 night in Aug 2021
Response from elodie - Assistant Manager on 18 Aug 2021
Dear guest, thank you for your comment. Unfortunately, whitout any information regarding your name or booking number, I cannot find what happened with your booking.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Three person room but only two towels A see-through shower without privacy. There is a thermostat and air conditioning. Parking €13 and hotel tax is added at checking.
Stayed 1 night in Aug 2021
Response from elodie - Assistant Manager on 18 Aug 2021
Dear guest, thank you for your comment. Parking does not cost 13euro, but 6 swiss francs per night. All extra cost are detailled on your booking confirmation, parking and city tax. Kind regards

10/10 Excellent

ROMY CATHERINE

Stayed 2 nights in Jul 2021
Response from Elodie BRAYER – Assistant Manager on 4 Aug 2021
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Geoffroy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable
Good option if you look for an affordable hotel in Dubai. Small room but optiomized. Comfort & service is ok for this hotel range
Stayed 1 night in Dec 2020
Response from Elodie BRAYER – Assistant Manager on 9 Feb 2021
Dear Geoffroy, thank you for your feedback ! Hope to see you very soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, simple but a comfy night sleep. Friendly staff
Stayed 1 night in Aug 2020
Response from Elodie BRAYER – Assistant Manager on 23 Sept 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK
A bit far from Lausanne but if you have a car, it's OK. Some chain eateries within walking distance. Sound proofing was not so good but OK. Room was comfortable enough given the hotel price.
Stayed 3 nights in Jul 2020
Response from Elodie BRAYER – Assistant Manager on 23 Sept 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only difficulty for my son and I was the shower situation. One of us would have to leave the room so the other could shower. Best if they could include the shower behind a wall and not open to the room.
Stayed 3 nights in Oct 2019
Response from Elodie BRAYER – Assistant Manager on 4 Nov 2019
Dear Shannon, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Just ok
Some things were broken in the room, and the area was far from Lausanne and not very charming. Breakfast was ok, the room was clean. Bed was comfortable.
Stayed 2 nights in Jul 2019
Response from Elodie BRAYER – Assistant Manager on 23 Jul 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 17 nights in Mar 2019
Response from Elodie BRAYER - Assistant Manager on 17 Apr 2019
Dear Anonymous, thank you for taking the time to rate your stay at the Ibis Budget Bussigny. I am disappointed, however, that your expectations have not been met. I would be grateful to give you more details about your stay (dates, room number, reservation number, etc.) so that I can identify the causes of your dissatisfaction. Do not hesitate to contact me directly. I really believe that such comments can help us improve the satisfaction of our customers! thank you in advance

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for the money
Clean and comfortable, everything is in perfect conditions. Easy check-in check-out experience. Staff is friendly. The size of the room os a bit on the small side. The shower in the room so you might have some privacy issues depending who you travel with. But hey, for the price you pay, it is an excellent deal.
Stayed 1 night in Jan 2019
Response from Elodie BRAYER – Assistant Manager on 17 Jan 2019
Dear client, we thank you for your comments regarding your stay at the hotel ibis budget bussigny. It is with pleasure that we receive your positive feedback and we won't miss to share your appreciations with our team. We hope your next visit will be as pleasant as last one. Best regards

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Not very clean, pillow smelled like cigarretes, and bathroom smelled like piss
Stayed 1 night in Dec 2018
Response from Elodie BRAYER- Assitant manager on 11 Dec 2018
Dear Customer, We thank you for choosing our hotel and for sharing your comments. I am sincerely sorry to know that the cleaning of our rooms has been a source of disappointment. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. All our rooms are non smoking and we do all our best to avoid any anoying smell. Once again, we thank you for your comments and hope to regain your confidence during your next stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, Clean, Interesting.
I like the clean simple room with a comfortable bed for a night's rest while passing through. I've stayed at Ibis before, and they always accept my dog, however, the pet fee in Switzerland was much higher- beware 20 euro! The price is really good for the area. Everything in the room works well. I love the modern lighting! I didn't get breakfast, as I'm a light eater in the morning. The room was compact, modern, & interesting, with a very small TV. The neighborhood is part housing, part business, near a highway, with an easy place to walk my dog. When you arrive, the paragon lot has a bar across it. There's a flashing light on the button you must push to enter, and it has a picture of a ticket on it, which was confusing. It looks like you should already have a ticket, so I parked outside and went to the office, and the guy gave me a ticket to open the bar. The clerk seemed to think it was funny, or that I was not so smart. (Ha Ha) In a foreign land, with many confusions, that was no big deal. When I left, I noticed room 733 has a unique entry way, with Middle Eastern decor, even exotic looking rugs outside it. Perhaps that room is special for some guests. The rest of the place is quite bland, so it was interesting to see some cultural preference for one room on the top floor.
Stayed 1 night in Nov 2018
Response from Elodie BRAYER – Assistant Manager on 11 Dec 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Do not hesitate next time to ask for discovering our special room on 7th floor. AccorHotels decides few years ago to launch "MyRoom", and left on of our team member decides of the decoration of one room. Here we choose Maroccan painting! We hope to see you again very soon. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel, courteous staff, but AC not working
Got a good deal compared to other similar hotels in Lausanne, staff are courteous and friendly. Well connected to other places in Lausanne through bus (right outside) and train (10-15 min walk to Bussigny station). Only issue was that the AC was not working in the room allotted, had to open the windows after a while but endured noise of the traffic outside (even at late hours) which gave me an headache. Complained to the Reception, but they couldn't get it fixed since it was a weekend and all their other rooms were occupied apparently. Finally, got an alternate room after the second night (stayed for 6 nights). Here also the AC was not working so well, but atleast we could keep the window open as the room was not facing the road. Overall, I would suggest that they check the AC on all their rooms. They shouldn't rely on complaints from customers, not very professional. I would have also expected some discount for the hardship that I went through, but perhaps that is too much to expect from this budget hotel.
Stayed 7 nights in Sep 2018
Response from Elodie BRAYER – Assistant Manager on 1 Nov 2018
Dear Guest, We thank you for choosing our hotel and for sharing your comments. I am sincerely sorry to know that the airconditionning of our rooms has been a source of disappointment. Indeed, we were in between season and as our airconditionning is either cold for summer or warm for winter. We had to turn it off during few days to avoid either too warm or too cold rooms depending on daily weather. Once again, we thank you for your comments and hope to regain your confidence during your next stay.

8/10 Good

Annick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from Elodie BRAYER – Assistant Manager on 1 Nov 2018
Dear Annick, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Gracious

Service delivery
Rooms are well cleaned and maintained, everything is in good order. The staff are cheerful, ready to help
Stayed 3 nights in Aug 2018
Response from Elodie BRAYER – Assistant Manager on 6 Sept 2018
Dear Gracious, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Verified traveller

Budget hotel but can do better than this
The location is a bit far from center. The toilet is really needed handle and lock the door and the showroom is need more private, not just a glass partition for family room or triple room. Car park fee for 1 day at 6 cf, not free parking. Cleanliness is fine.
Stayed 1 night in Aug 2018
Response from Elodie BRAYER – Assistant Manager on 6 Sept 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very nice and I recommend friend to go there
Stayed 1 night in Jul 2018
Response from Elodie - Assistant Manager on 2 Aug 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elodie BRAYER – Assistant Manager

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
30+ Minute Bus Ride from Lausanne
It was a standard Ibis Budget with no complaints about the room just the location. It was a 30 minute bus ride or a bus than train ride to get anywhere.
Stayed 2 nights in Jun 2018
Response from Elodie BRAYER – Assistant Manager on 6 Jul 2018
Dear Client, Thank you for taking the time to share your experience after your stay at the Ibis budget Bussigny. Indeed our hotel is 8km from Lausanne city center, 10/15 minutes by car or 20-25 min by bus which is free of charge for our client. However we are present on Lausanne city center with the brands Ibis Rouge. I sincerely hope to welcome you soon to the Ibis Budget Bussigny where you can find an economical hotel at the right price.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No frills hotel where cleaners barg into room!!
Last minute booking as cheaper option than heading further to Geneva. Pricey for what it was - the most basic Ibis Budget I've stayed in with a see through shower in the middle of the room! We were unfortunately woken at 8am by the cleaner barging into our room without even knocking - obviously I shouted and she departed but when I complained at receiption on checkout housekeeping denied! Checkout was 12 noon so we were entitled to be in that room a further 4 hours! Car parking was also chargeable and it was a basic private hotel car park off a main road. Not great but ok if looking for a nights sleep no frills!
Stayed 1 night in May 2018
Response from Elodie BRAYER – Assistant Manager on 6 Jul 2018
Dear client, We thank you for choosing our hotel and for sharing your comments. I am sincerely sorry to know that our house keeping woke you up. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again, we thank you for your comments and hope to regain your confidence during your next stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good experience. Clean room
Stayed 4 nights in May 2018
Response from Elodie BRAYER – Assistant Manager on 29 May 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Tore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lausanne suburbs
Nice and clean, no frills budget hotel that delivers a good night sleep. Breakfast (extra) basic selection. Location suitable for through travel or area specific visitors.
Stayed 1 night in May 2018
Response from Elodie BRAYER – Assistant Manager on 29 May 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Competitive pricing, clean. Compact room.
Clean room, good service at front desk, but the room is very compact. A small sink in the middle, with a mirror, and the toilet is a stall rather than a private bathroom. All well designed, but just be aware. Parking available for 6CHF. A good restaurant is nearby, “au premier étage” - good Italian food.
Response from Elodie BRAYER - Assistant manager on 16 May 2018
Dear Patrice, Thank you for taking the time to share your experience after your stay at the Ibis budget Bussigny. Indeed Ibis Budget offers the services of an economy hotel, which may be the small space, however we are present on Crissier & Lausanne with the brands Ibis Rouge & Novotel which are more intended for another comfort. I sincerely hope to welcome you soon to the Ibis Budget Bussigny where you can find an economical hotel at the right price.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Hotel far from everything
Room too small, no space for anything. There a stair in the middle of the room, I had a ponch in my foot one nignt. The heat doesn't work. No restaurant or room service so you need to go eaten in the nigth.
Stayed 3 nights in Mar 2018
Response from Elodie BRAYER - Assistant Manager on 12 Apr 2018
Dear Client We thank you for taking the time to write to us after your stay. We are sorry that the service and the service did not live up to your expectations, and we ask you to accept our sincerest apologies. Indeed, Ibis Budget offers the services of an economic hotel. Depending on the type of services you are looking for, different hotel categories exist within the Accor Group so that you can find the one that suits you best. Looking forward to welcoming you soon, please believe, Dear Client, in expressing our best feelings.

8/10 Good

LORCAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018
Response from Elodie BRAYER – Assistant Manager on 12 Apr 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel in the photo looked nice like all the hotels in Reality it was just a small chamber like a place for chickens with the toilet not separated from the room
Stayed 1 night in Jan 2018
Response from Elodie - Assitant manager on 7 Feb 2018
Dear Client, Thank you for taking the time to share your experience after your stay at the Ibis budget Bussigny. Indeed Ibis Budget offers the services of an economy hotel, which may be the small space, however we are present on Crissier & Lausanne with the brands Ibis Rouge & Novotel which are more intended for another comfort. I sincerely hope to welcome you soon to the Ibis Budget Bussigny where you can find an economical hotel at the right price.

4/10 Poor

Morchella, Washington, DC

Liked: Cleanliness
Disliked: Room comfort
OK room but inconsisten Internet and tight parking
My first problem was finding the entrance to the parking lot. I entered the lots of three neighboring buildings first. Then I walked around to see where I needed to go. It turns out, I needed to get a ticket from reception before I could get into the hotel's lot. The lot was nearly full and my car would not fit into their garage. The room was a little odd. There was a single bed above the queen bed. The sink was in the room next to the shower, which you entered from the room. Only the toilet was in a separate room. The plugs in the room were not consistent. I could only plug my computer into the plug by the TV. My adapter, which worked in Italy, wouldn't fit the plug near the desk. There was no plug by the sink to plug in a shaver.although there was one just outside the door to the toilet, which also had the plug I don't have an adapter for. It's possible that plug is the standard in Switzerland and I just need another adapter. When I first tried the Internet the speed was terrible but later in the night and the next morning it was pretty good.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
ok if you need a cheap short stay
Stayed 2 nights in Aug 2017

6/10 Okay

Eleanor, Australia

European Holiday 2017
Hotel is ok, about 8 minutes drive to city centre. I did not mind as I have a car to drive around.
Stayed 1 night in Jul 2017

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice.
In general it was good. Nothing to really complain about.

8/10 Good

Chamika

Liked: Cleanliness, staff & service, property conditions & facilities
Room was small for the price. But it was still the cheapest we could find around Lausanne

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Convenient value for money stay
Convenient value for money place to stay on a business trip.
Response from General Manager on 8 Mar 2017
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, your ibis budget Lausanne Bussigny Team

10/10 Excellent

Farimehr, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place
I liked the place very much. It has a parking, but they charge 5 dollars a day. The room is pretty clean and accurate to the photos (the rooms feel slightly bigger in the photos) The staff were nice, and check in and check out were very easy. They also give us transportation tickets for the time of our stay. We had a car, but I suppose they worked with metro and buses. The bath and toilet cabins are not exactly private. They are small kiosks in the corner of the room, separated by thin wooden and glass walls. You may not feel comfortable sharing the room with someone not intimate.

6/10 Okay

Serval

Liked: Cleanliness, staff & service
Clean room with easy transportation by bus
Good experience. I would stay again because the front desk and breakfast staff were great and the price was very reasonable. Overall the room was clean and tidy. This is a unique room and is clearly designed on a budget. For those expecting more for their money, this hotel is not a great value. Overall, I much preferred my stay at Hotel Du Marche in Lausanne center, which was in a much nicer area for less money.
Response from General Manager on 25 Jan 2017
Dear Guest, Thank you for taking the time to give your comments regarding your stay at the Ibis budget Bussigny. Positive feedback from satisfied clients is our greatest reward. We look forward to welcoming you again at Ibis Budget Bussigny. Franck Fleury

8/10 Good

Hui Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and new hotel
Clean and new place. The room is a little small but quite standard of Ibis Budget. You know exactly what you are paying for.

8/10 Good

Michael

Stayed 1 night in Feb 2024
Response from Maxime GUILLEMER – Assistant Manager on 12 Mar 2024
Dear Guest, Thank you for taking the time to share your feedback. Your satisfaction is our priority, I take note of your remark. We hope to welcome you back to our hotel very soon! Sincerely.

6/10 Okay

Klaus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zimmer besser gesagt Zellen sind so klein. Das Waschbecken erinnert an eine Flugzeug Toilette. Das Hotel liegt direkt an einer stark befahrenen Kreuzung. Der Lärm ist in der Zelle zu hören.
Stayed 4 nights in Feb 2024
Response from Maxime GUILLEMER – Assistant Manager on 12 Mar 2024
Es tut mir leid zu hören, dass Sie mit den Unterkünften und der Lage des Hotels unzufrieden sind. Es klingt wirklich frustrierend, in einem Raum zu sein, der nicht Ihren Erwartungen entspricht und von Straßenlärm beeinträchtigt wird. Es könnte hilfreich sein, Ihre Bedenken und Anliegen direkt mit dem Hotelpersonal zu besprechen, um möglicherweise eine Lösung zu finden oder eine andere Unterkunft zu finden, die besser zu Ihren Bedürfnissen passt.

10/10 Excellent

Bernard

Stayed 1 night in Feb 2024
Response from Maxime GUILLEMER – Assistant de direction on 5 Feb 2024
Cher Bernard, Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Lausanne Bussigny. Votre satisfaction est notre priorité. Au plaisir de vous accueillir de nouveau.