Executive Suite | View from room

Reviews of Sunset Business Hotel

3.5 out of 5
Sunset Business Hotel
46, Gunam-ro, Haeundae-gu, Busan, Busan

Reviews

8.2

Very good

Rating 10 - Excellent. 389 out of 1002 reviews" "
Rating 8 - Good. 398 out of 1002 reviews" "
Rating 6 - Okay. 118 out of 1002 reviews" "
Rating 4 - Poor. 57 out of 1002 reviews" "
Rating 2 - Terrible. 40 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location if you're looking to stay around the beach front. Plenty of dining options and not far from a metro stop to head back to the more central areas also
Stayed 3 nights in Feb 2024
Response from 선셋호텔 on 3 Mar 2024
Dear AlanThank you very much for staying at Sunset Hotel, and thank you even more for leaving such a kind review. We look forward to visiting you again at any time.Have a happy day.

4/10 Poor

MinHee

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room needs a deep cleaning
Stayed 2 nights in Feb 2024
Response from SUNSET on 19 Feb 2024
Dear MinHee thank you very much for staying at Sunset Hotel. We apologize for any inconvenience caused to you during your stay at the hotel. We will improve and change the parts you mentioned. Once again, we apologize for any inconvenience caused. We truly value your opinion as we are always aiming for your satisfaction. Best regards, Sunset Hotel Team

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was.good.
Stayed 1 night in Feb 2024
Response from 선셋호텔 on 8 Feb 2024
Dear JadeThank you very much for staying at Sunset Hotel. All of our staff were touched by the very positive and caring reviews you left. I hope you always have a happy day.

10/10 Excellent

Allen, Fort Bliss

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from 선셋호텔 on 30 Jan 2024
Thank you for your generous review score.Have a happy day.

8/10 Good

Noelle

Travelled with group
Liked: Cleanliness, staff & service
Staff friendly and responsive. Hotel was pretty old, but its located close to fun sights of Haeundae. The plumbing (toilet) left much to be desired as it didnt flush properly the whole time we were there and we had to call maintenance to fix the issue multiple times. They were always quick to come and fix the issue. It wasn't until the day we checked out it finally started working properly.
Stayed 3 nights in Jan 2024
Response from SUNSET on 26 Jan 2024
Dear customer, Thank you very much for staying at Sunset Hotel. Also, even if you are busy, if you leave a positive review like this, it will be of great help to all of our employees. We will always do our best to ensure that our customers can rest well. Always be happy. Thank you.

8/10 Good

Sock Cheng

Liked: Cleanliness, staff & service
Very spacious room, big bathtub, conviand seaview.Very near seaside and helpful and frie
Stayed 3 nights in Jan 2024
Response from SUNSETHOTEL on 17 Jan 2024
Thank you very much for using Sunset Hotel.The positive reviews you left behind are a great strength and motivation for all of our executives and employees.We look forward to seeing you again anytime.Have a happy day.

4/10 Poor

Marcin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The view wasn't that in the pictures. Parkplace is only for small cars. Some problems with toilets and TV. Rooms are clean, stuff is nice.
Stayed 1 night in Nov 2023
Response from 선셋호텔 on 22 Nov 2023
Thank you very much for staying at Sunset Hotel. We apologize for any inconvenience caused to you during your stay at the hotel. We will improve and change the parts you mentioned. Once again, we apologize for any inconvenience caused. We truly value your opinion as we are always aiming for your satisfaction. We hope to see you again soon in Haeundae, Busan. Have a great day. Best regards, Sunset Hotel Team

2/10 Terrible

raymond

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t like the property as soon as we saw it. Doesn’t look like the pictures on Expedia. As soon as we walked in we knew the hotel was not safe to stay in. We walked out after a few minutes and looked for another hotel to stay at. We kept the key for a few days just in case we absolutely did not have a place to stay at. We went back after 2 days just to return the room keys. The front desk person was nice but we just can’t stay at that hotel. The hotel was totally misrepresented and no where near the description on Expedia. I wouldn’t recommend that place. I would like to get a refund but I know that would never happen. I was given the chance by Expedia to cancel the reservation a few days before but how would you know to cancel if you haven’t really seen the place. I hope this feedback make it to your website so people would know what they are getting into with this hotel.
Stayed 5 nights in Nov 2023
Response from 선셋호텔 on 18 Nov 2023
Dear RaymondThank you very much for staying at Sunset Hotel. We apologize for any inconvenience caused to you during your stay at the hotel. We will improve and change the parts you mentioned. Once again, we apologize for any inconvenience caused. We truly value your opinion as we are always aiming for your satisfaction. Best regards, Sunset Hotel Team

8/10 Good

Rocky

Travelled with partner
Liked: Staff & service, amenities
Good hotel at a great location. A little dated, and bathroom could be improved. Overall a pleasant place to stay.
Stayed 3 nights in Nov 2023
Response from 선셋호텔 on 17 Nov 2023
Thank you very much for staying at the Sunset Business Hotel and for taking the time to share your valuable review on EXPEDIA. Your advice will help the hotel a lot and will improve us further. We will take note of that and do our best to improve our service even better. Truly value your opinion as we are always aiming for your satisfaction. We hope to see you again soon in Haeundae, Busan. Have a great day. Best regards, Sunset Hotel Team

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Luxury without the price.
The location is unbeatable as it’s literally two minute walk to the beach! The surrounding area has great seafood, pork soup and excellent abalone porridge restaurant. (7 minute walk) The front desk has excellent manners and very attentive. The cleaning lady is also attentive and consistent in providing clean towels, linen and refilling coffee water. The tv works well, the shower was hot and strong. Although no kitchen, the refrigerator was big enough and the two separate vanity was helpful in washing fruit and small laundry. Another plus was the floor to ceiling window all at a modest price.
Stayed 10 nights in Nov 2023
Response from 선셋호텔 on 14 Nov 2023
Thank you very much for staying at Sunset Hotel.All of our staff were touched by the very positive and caring reviews you left.I hope you always have a happy day

4/10 Poor

Reilly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from 선셋호텔 on 28 Oct 2023
저희 호텔에 대한 진심어린 평점 감사드리며 호텔이용에 불편함을 드려서 죄송합니다. 말씀주신 내용으로 해당객실 점검 및 수리 하도록 하겠습니다.한번 더 진심으로 감사드립니다

6/10 Okay

Paul

Travelled with partner
Disliked: Property conditions & facilities
Very old property but our executive suite was clean and spacious
Stayed 1 night in Oct 2023
Response from SUNSET on 20 Oct 2023
Thank you very much for staying at the Sunset Business Hotel and for taking the time to share your valuable review on EXPEDIA. Your advice will help the hotel a lot and will improve us further. We will take note of that and do our best to improve our service even better. We truly value your opinion as we are always aiming for your satisfaction. We hope to see you again soon in Haeundae, Busan. Have a great day. Best regards, Sunset Hotel Team

6/10 Okay

EHDIE

Liked: Staff & service
Disliked: Cleanliness
I have very bad allergies and the room was a nice set up but VERY dusty. I spent the whole time sick sadly. Hit my pillows together and there was so much dust.
Stayed 2 nights in Oct 2023
Response from SUNSET on 28 Oct 2023
Thank you very much for staying at the Sunset Business Hotel and for taking the time to share your valuable review on EXPEDIA. Your advice will help the hotel a lot and will improve us further. We will take note of that and do our best to improve our service even better. We truly value your opinion as we are always aiming for your satisfaction. We hope to see you again soon in Haeundae, Busan. Have a great day. Best regards, Sunset Hotel Team

8/10 Good

peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Response from 선셋호텔 on 14 Oct 2023
Thank you very much for staying at the Sunset Business Hotel and for taking the time to share your valuable review on EXPEDIA. Your advice will help the hotel a lot and will improve us further. We will take note of that and do our best to improve our service even better. We truly value your opinion as we are always aiming for your satisfaction. We hope to see you again soon in Haeundae, Busan. Have a great day. Best regards, Sunset Hotel Team

8/10 Good

Noah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location, friendly English speaking staff. Hotel is a good price for what you get. I would not recommend paying the $15 for breakfast.
Stayed 1 night in Oct 2023
Response from 선셋호텔 on 7 Oct 2023
Thank you very much for staying in Sunset Hote.Positive reviews motivate us a lot.I hope you always have a happy day.

8/10 Good

Cheol

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from 선셋호텔 on 28 Sept 2023
선셋호텔에 머물러 주신 고마우신 고객님 바쁘실텐데 이렇게 긍정적인 이용후기를 남겨주신 애정에깊은 감사의 말씀을 올립니다.언제나 고객님들이 편히 머물다 가실 수 있도록 최선을 다하겠습니다.감사합니다.

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right by the beach at the heart of their shopping center! Great location make sure to book corner suite for great view of the ocean
Stayed 1 night in Sep 2023
Response from 선셋호텔 on 22 Sept 2023
Thank you very much for staying at the Sunset Business Hotel and for taking the time to share your valuable review on EXPEDIA. Your advice will help the hotel a lot and will improve us further. We will take note of that and do our best to improve our service even better. We truly value your opinion as we are always aiming for your satisfaction. We hope to see you again soon in Haeundae, Busan. Have a great day. Best regards, Sunset Hotel Team

4/10 Poor

In

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Linen bedding and pillowcases are very old. Hallway is dark and smelly. The location is okay.
Stayed 7 nights in Sep 2023
Response from 선셋호텔 on 22 Sept 2023
Thank you very much for staying at the Sunset Business Hotel and for taking the time to share your valuable review on Expedia. Your advice will help the hotel a lot and will improve us further. We will take note of that and do our best to improve our service even better. We truly value your opinion as we are always aiming for your satisfaction. We hope to see you again soon in Haeundae, Busan. Have a great day. Best regards, Sunset Hotel Team

8/10 Good

Myeonghwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from 장원호 지배인 배상 on 17 Sept 2023
존경하는 고객님 저희 호텔에 대한 방문 좋은 평점에 진심으로 감사드립니다항상 고객님의 만족도를 위해 전직원이 최선을 다해서 노력중에 있습니다 다시 한번 더 좋은 평점과 방문에 진심으로 감사드립니다

10/10 Excellent

Justin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Sunset Business Hotel, and it's clean, convenient walk to the beach. I booked a double bed but they gave us a suite room with partial ocean view. It was unexpecbut we love it so much and more likely we will try to go back.
Stayed 2 nights in Sep 2023
Response from Jang Wonho/General Manager on 9 Sept 2023
Dear Justin;Thank you for your great review as well as your stay at our hotel. We really appreciate it.Our all members try our best to meet the customer's expectations.We hopefully looking forward to seeing you again.Sincerely,Jang Won Ho, Sunset Hotel Manager

6/10 Okay

Francisca

Liked: Room comfort
Stayed 3 nights in Aug 2023
Response from 선셋호텔 on 10 Sept 2023
Thank you very much for staying at the Sunset Hotel, and thank you all the more for leaving an honest review.We will always do our best for the convenience of our customers.Thank you.

10/10 Excellent

Wayne, LIVERPOOL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular Views! Absolutely Amazing Location, Right on Hauendae Beach
Response from 선셋호텔 on 4 Sept 2023
Thank you very much for staying at the Sunset Business Hotel and for taking the time to share your valuable review on EXPEDIA. Your advice will help the hotel a lot and will improve us further. We will take note of that and do our best to improve our service even better. We truly value your opinion as we are always aiming for your satisfaction. We hope to see you again soon in Haeundae, Busan. Have a great day. Best regards, Sunset Hotel Team

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Great place stay if you plan to enjoy the beach! Close to line 2 for transportation and staff was very helpful.
Response from 선셋호텔 on 15 Aug 2023
Thank you very much for staying at the Sunset Business Hotel and for taking the time to share your valuable review on EXPEDIA. Your advice will help the hotel a lot and will improve us further. We will take note of that and do our best to improve our service even better. We truly value your opinion as we are always aiming for your satisfaction. We hope to see you again soon in Haeundae, Busan. Have a great day. Best regards, Sunset Hotel Team

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2023
Response from 선셋호텔 on 10 Aug 2023
Anonymous님 저희 호텔에 대한 진심어린 평점 감사드리며 모든 직원 들이 고객님의 평점에 더욱더 노력하는 모습으로 열심히 하겠습니다한번 더 진심으로 감사드립니다

4/10 Poor

Young, Garden Grove

Disliked: Cleanliness, property conditions & facilities
Disapointing
Stayed 1 night in Jun 2023
Response from SUNSET HOTEL on 3 Jul 2023
저희 호텔에 대한 방문과 이용후기에 진심으로 감사 드립니다.고객님께 불편을 많이 끼쳐 드린 부분에 대해서 진심으로 사과 드립니다.위생상태는 보다 더 노력하고, 체크하고, 개선토록 노력하겠습니다.감사합니다.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from SUNSET HOTEL on 3 Jul 2023
Thank you very much for staying at the Sunset Business Hotel and for taking the time to share your valuable review on expedia. Your advice will help the hotel a lot and will improve us further. We will take note of that and do our best to improve our service even better. We truly value your opinion as we are always aiming for your satisfaction. We hope to see you again soon in Haeundae, Busan. Have a great day. Best regards, Sunset Hotel Team

4/10 Poor

Hyon jung

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Outdated and muggy. Felt like a old dark motel. Not like the photos.
Stayed 1 night in Jun 2023
Response from SUNSET HOTEL on 30 Jun 2023
Thank you very much for staying at Sunset Hotel.We apologize for any inconvenience caused to you during your stay at the hotel. We will improve and change the parts you mentioned. Once again, we apologize for any inconvenience caused.We truly value your opinion as we are always aiming for your satisfaction. We hope to see you again soon in Haeundae, Busan. Have a great day. Best regards, Sunset Hotel Team

8/10 Good

Cortez

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from 선셋호텔 on 1 Jul 2023
Dear, CortezThank you very much for staying at Sunset Hotel, and thank you more for your positive reviews.Have a happy day.

8/10 Good

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean, spacious and quiet. The hotel is in a very convenient location that is close to bus and train transportation and many things to do all around the area. The only negative was the beds were stiff and uncomfortable.
Stayed 5 nights in Jun 2023
Response from 선셋호텔 on 16 Jun 2023
Thank you very much for staying at the Sunset Business Hotel and for taking the time to share your valuable review on EXPEDIA. Your advice will help the hotel a lot and will improve us further. We will take note of that and do our best to improve our service even better. We truly value your opinion as we are always aiming for your satisfaction. We hope to see you again soon in Haeundae, Busan. Have a great day. Best regards, Sunset Hotel Team

10/10 Excellent

juan paolo eduardo

Stayed 3 nights in Jun 2023
Response from SUNSET HOTEL on 2 Jul 2023
존경하는 고객님 귀중저희 호텔에 대한 방문과 이용후기에 진심으로 감사 드립니다.항상 고객 한 분, 한 분의 만족도를 위해서 전직원이 최선을 다해서 노력중에 있습니다.다시 한 번 이용과 이용후기에 진심으로 감사 드립니다.

8/10 Good

SHAWN

Liked: Cleanliness, staff & service, property conditions & facilities
This is an older hotel that is in the same building as other businesses. You check in on the 9th floor for example but you can not beat the location - right on the strip and less than 1/2 from beach. Very large rooms with big bathtubs - I will stay again
Stayed 2 nights in Jun 2023
Response from SUNSET HOTEL on 12 Jun 2023
Thank you very much for staying at the Sunset Business Hotel and for taking the time to share your valuable review on AGODA. Your advice will help the hotel a lot and will improve us further. We will take note of that and do our best to improve our service even better. We truly value your opinion as we are always aiming for your satisfaction. We hope to see you again soon in Haeundae, Busan. Have a great day. Best regards, Sunset Hotel Team

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a prime area for shopping, food, the beach and attractions. Lots of shops around the area to visit.
Stayed 3 nights in May 2023
Response from 선셋호텔 on 6 Jun 2023
Thank you very much for staying at Sunset Hotel.Your positive reviews have really helped us a lot.I sincerely wish you a happy day all the time.Thank you.

10/10 Excellent

RALPH

Stayed 1 night in Jun 2023
Response from 선셋호텔 on 6 Jun 2023
Thank you very much for staying at Sunset Hotel.Your positive reviews have really helped us a lot.I sincerely wish you a happy day all the time.Thank you.

10/10 Excellent

byung

Liked: Cleanliness, staff & service, property conditions & facilities
super close to beach and heart of main attactions
Stayed 2 nights in May 2023
Response from 선셋호텔 on 28 May 2023
Thank you very much for staying at the Sunset Business Hotel and for taking the time to share your valuable review on AGODA. Your advice will help the hotel a lot and will improve us further. We will take note of that and do our best to improve our service even better. We truly value your opinion as we are always aiming for your satisfaction. We hope to see you again soon in Haeundae, Busan. Have a great day. Best regards, Sunset Hotel Team

10/10 Excellent

Alistair

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean rooms, affordable and very friendly staff. Staff speaks English as well!
Stayed 1 night in May 2023
Response from Jang Wonho/General Manager on 14 May 2023
Dear. AlistairThank you very much for staying at the Sunset Business Hotel and for taking the time to share your valuable review on AGODA. Your advice will help the hotel a lot and will improve us further. We will take note of that and do our best to improve our service even better. We truly value your opinion as we are always aiming for your satisfaction. We hope to see you again soon in Haeundae, Busan. Have a great day. Best regards, Sunset Hotel Team

6/10 Okay

Chantee, London

Travelled with partner
Disliked: Cleanliness
What started out as a good experience was severely affected by two things - a poorly designed bath tub which any water not in the basin resulted in a wet floor. Since the shower head leaked this meant every use. In addition, we smelled smoke for three nights coming from the bathroom vent and then extending to the bedroom on the last night when our A/C gave out. We notified reception twice and after a brief apology, asked us to turn on the fan. They did not try and investigate what room this was coming from even though the entire hotel is non-smoking. So if you are a smoker, feel free to stay here and smoke in your room. Otherwise the location is fantastic and room amenities were good. I would also skip the average breakfast buffet.
Response from SUNSET HOTEL on 11 May 2023
Dear Chantee ;Thank you for your staying at our hotel as well as your review. We deeply apologized for all related inconveniences while your stay at our hotel. We will try to improve it and make all our efforts to improve it. Sincerely

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from SUNSET HOTEL on 11 May 2023
Thank you very much for taking the time to write a review on EXPEDIA.com and for choosing to stay at Sunset Business Hotel. We are glad to hear that you enjoyed your stay at Sunset Business Hotel. We are looking forward to serving and welcoming you again on your next stay here in Haeundae, Busan. Again, thank you for your feedback and we hope to have you back soon. Have a great day! Best regards, Sunset Hotel Team

2/10 Terrible

Lai Fan

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was very noisy. The guest staying next room kept coughing all night and I could hear so clearly as if the person were in my room. When they talked, I could hear clearly too. Lights in the corridor were off all through the day, it was quite dark. The pillow cases and quilt cover got quite a few stains. There were 10 sockets but most of them didn’t work. The location is very good though. The breakfast is pretty ok too. I would pick other hotels in that area next time.
Response from Jang Wonho/General Manager on 11 Apr 2023
Dear Lai Fan;Thank you for your staying at our hotel as well as your review. We deeply apologized for all related inconveniences while your stay at our hotel. We will try to improve it and make all our efforts to improve it.Sincerely

10/10 Excellent

Pattreeya

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is really nice and clean with lots of space. But would love to see more of English manual on how to use the air-con or other amenities in the room. It located very nearby the beach and also lots of restaurants and shoppings nearby. Breakfast is nice. Staff (front desk) can speak good English and helpful. However, we asked for the towel change for next day but we did not received while we go out and had to call and ask in the late evening. Staff service is quick and polite. Parking lot has lots of spaces but it‘s quite narrow on the way up and down the parking with one way. Recommend to stay here.
Stayed 2 nights in Apr 2023
Response from Jang Wonho/General Manager on 11 Apr 2023
Dear Pattreeya;Thank you for choosing Sunset Business Hotel and for taking the time to give us your feedback about your stay at our hotel on expedia.com.We are pleased that you had a good stay overall. However, we are very sorry to hear that several things throughout your stay did not meet your expectations.We do hope you give us another chance as we will definitely improve our services.We continuously renovate our facilities to meet the customer's expectations.We are looking forward to be able to welcome you back on your return visit to Busan.Wishing you a great day.Sincerely yours,Sunset Hotel Team

10/10 Excellent

ROGELIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the beach, easy commuting and with parking area.
Stayed 1 night in Mar 2023
Response from SUNSET HOTEL on 26 Mar 2023
Dear RogelioThank you for your positive review.Your review is a great help to us who strive for the convenience of our customers.I hope you always have a happy day.

8/10 Good

Declan

Liked: Cleanliness, staff & service, room comfort
Room was comfortable enough. Good location in centre of Haeundae - right next to the beach. Nice Balcony.
Stayed 5 nights in Mar 2023
Response from SUNSET on 22 Mar 2023
Thank you very much for taking the time to write a review on EXPEDIA.com and for choosing to stay at Sunset Business Hotel. We are glad to hear that you enjoyed your stay at Sunset Business Hotel. We are looking forward to serving and welcoming you again on your next stay here in Haeundae, Busan. Again, thank you for your feedback and we hope to have you back soon. Have a great day! Best regards, Sunset Hotel Team

10/10 Excellent

Julia

Stayed 1 night in Mar 2023
Response from SUNSET on 16 Mar 2023
Thank you very much for taking the time to write a review on EXPEDIA.com and for choosing to stay at Sunset Business Hotel. We are glad to hear that you enjoyed your stay at Sunset Business Hotel. We are looking forward to serving and welcoming you again on your next stay here in Haeundae, Busan. Again, thank you for your feedback and we hope to have you back soon. Have a great day! Best regards, Sunset Hotel Team

4/10 Poor

Rosa, LAS VEGAS

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Decided to book here on a last minute one night trip to Busan. The location of the property is amazing and the staff is very pleasent but the facility is very dirty and outdated.
Stayed 1 night in Mar 2023
Response from SUNSET HOTEL on 12 Mar 2023
Dear Rosa; Thank you for staying at our hotel as well as for your review of our hotel. We deeply apologized for any inconvenience and will try to improve our service as well as maintenance. Sincerely,

6/10 Okay

Kim

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from 선셋호텔 on 18 Mar 2023
존경하는 고객님저희 호텔에 대한 방문과 이용후기에 진심으로 감사 드립니다. 항상 고객 한 분, 한 분의 만족도를 위해서 전직원이 최선을 다해서 노력중에 있습니다.다시 한 번 방문과 이용후기에 진심으로 감사 드립니다.

8/10 Good

goobong

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2023
Response from 선셋호텔 on 25 Feb 2023
선셋호텔을 이용해 주셔서 대단히 감사드립니다.언제나 편히 머물다 가실 수 있도록 최선을 다하겠습니다.감사합니다.

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located near the Haeundae Beach and lots of shopping nearby. Transportation is very simple that 2 mins walk you can reach a bus stop and 10 mins to the subway. The hotel is a bit old and the mattress and pillow are a bit too soft whereby you could hardly enjoy your sleep.
Stayed 5 nights in Jan 2023
Response from SUNSET on 8 Feb 2023
Thank you very much for taking the time to write a review on EXPEDIA.com and for choosing to stay at Sunset Business Hotel. We are glad to hear that you enjoyed your stay at Sunset Business Hotel. We are looking forward to serving and welcoming you again on your next stay here in Haeundae, Busan. Again, thank you for your feedback and we hope to have you back soon. Have a great day! Best regards, Sunset Hotel Team

10/10 Excellent

Kris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and cleanliness.will surely book again
Stayed 2 nights in Jan 2023
Response from SUNSET HOTEL on 24 Jan 2023
Thank you very much for staying at the Sunset Hotel.Thank you all the more for writing a positive review, and I look forward to seeing you again someday. Have a happy day.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was nice for a one night stay. Very convenient spot on the Haeundae strip! Only a few minor issues but overall a good stay!
Response from SUNSET on 15 Jan 2023
Dear. Olivia Thank you very much for taking the time to write a review on EXPEDIA.com and for choosing to stay at Sunset Business Hotel. We are glad to hear that you enjoyed your stay at Sunset Business Hotel. We are looking forward to serving and welcoming you again on your next stay here in Haeundae, Busan. Again, thank you for your feedback and we hope to have you back soon. Have a great day! Best regards, Sunset Hotel Team

6/10 Okay

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location and that the staff at the reception was easy to communicate with. The bathroom was dated and there were some mold.
Response from SUNSET HOTEL on 26 Dec 2022
Thank you very much for staying at Sunset Hotel, and thank you for your positive reviews.I hope you always have a happy day

6/10 Okay

Harley

Stayed 1 night in Dec 2022
Response from 선셋호텔 on 5 Dec 2022
Thank you very much for staying at Sunset Hotel.In addition, thank you for your positive reviews, and I hope you always have a happy day. Thank you.