Beach nearby

Reviews of Quest Bunbury Apartment Hotel

4 out of 5
Quest Bunbury Apartment Hotel
14 Lyons Cove, Bunbury, WA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 183 out of 310 reviews" "
Rating 8 - Good. 106 out of 310 reviews" "
Rating 6 - Okay. 13 out of 310 reviews" "
Rating 4 - Poor. 6 out of 310 reviews" "
Rating 2 - Terrible. 2 out of 310 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great accommodation in nice location
Stayed 1 night in May 2024

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We checked in yesterday and were greeted by a very pleasant staff member Melinda. This morning upon check out we were also greeted by a very pleasant staff member. Thank you Quest for making our stay enjoyable. We hope to be back.
Stayed 1 night in Apr 2024
Response from Sam on 30 Apr 2024
Thank You for Your Positive FeedbackDear Sandy,Thank you very much for taking the time to share your experience with us. We are delighted to hear that you had a pleasant stay at Quest Bunbury Apartment Hotel and that Melinda and the rest of our team provided you with excellent service.Your kind words mean a lot to us, and we are thrilled that we could contribute to making your stay enjoyable. We strive to create a welcoming and comfortable environment for all our guests, and it is always rewarding to receive positive feedback like yours.We look forward to welcoming you back to Quest Bunbury Apartment Hotel in the future. If there is anything else we can assist you with, please do not hesitate to contact us.Warm regards,Sam Franchisee Quest Bunbury Apartment Hotel

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Sam on 13 Apr 2024
Dear Craig,Thank you very much for your excellent feedback! We're thrilled to hear that you had an exceptional stay at Quest Bunbury Apartments Hotel.We strive to provide the highest level of service and comfort to all our guests, and it's rewarding to know that we met your expectations.We look forward to welcoming you back for another fantastic experience in the future.Warm regards,Sam Quest Bunbury Apartments Hotel Management Team

8/10 Good

Sarah rosemary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location.. roadside was a bit noisy
Stayed 1 night in Apr 2024
Response from Sam on 13 Apr 2024
Dear Sarah Rosemary,Thank you for taking the time to share your feedback regarding your recent stay at Quest Bunbury Apartments Hotel.We're pleased to hear that you found our location to be good. However, we apologise for any inconvenience caused by noise from the roadside. We understand how important a peaceful environment is for a comfortable stay and will take your comments into consideration as we strive to improve our guests' experience.We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Warm regards,Sam Quest Bunbury Apartments Hotel Management Team

10/10 Excellent

Gautam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Stayed for one night with family. Staff was friendly, rooms are clean, nice comfy bed, location is lovely. Can’t complain
Stayed 1 night in Mar 2024
Response from Ryan Trimble on 1 Apr 2024
Dear Gautam,Thank you for choosing to stay with us here at Quest Bunbury, and for taking the time to complete this review.We appreciate your positive feedback, and are glad to hear that our friendly team, convenient location and well-appointed apartments were able to make your stay with us comfortable and effortless.Thank you again for taking the share your recent experience with us at Quest Bunbury. We hope to welcome you back to Bunbury again soon.Kind regards,Ryan TrimbleFront Office Manager

8/10 Good

Besar

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice quiet property
Stayed 1 night in Mar 2024
Response from Ryan Trimble on 11 Mar 2024
Dear Besar,Thank you for choosing to stay with us at Quest Bunbury, and for taking the time share your experience with us.We are pleased to see that you enjoyed your stay, an that our quiet, convenient helped make your stay comfortable.Thank you again for your feedback. We hope to welcome you back to Quest Bunbury again soon.Kind regards,Ryan Trimble

10/10 Excellent

Adam

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Ryan Trimble on 29 Feb 2024
Dear Adam,Thank you for choosing to stay with us at Quest Bunbury, and for taking the time to share your feedback.We are glad to see that you enjoyed your stay, and hope to welcome you back again soon.Kind regards,Ryan TrimbleFront Office Manager

8/10 Good

Kim

Business traveller
quite and nice surroundings.
Stayed 1 night in Jan 2024
Response from Ryan Trimble on 25 Jan 2024
Dear Kim,Thank you for choosing to stay with us at Quest Bunbury, and for taking the time to share your feedback.We are glad to see that you enjoyed your stay with us, and that our quiet, out-of-the-way location were able to help make your stay comfortable.Thank you again for your feedback. We hope to welcome you back to Quest Bunbury again soon.Kind regards,Ryan TrimbleFront Office Manager

10/10 Excellent

Colleen

Stayed 1 night in Jan 2024
Response from Ryan Trimble on 29 Feb 2024
Dear Colleen,Thank you for choosing to stay with us at Quest Bunbury, and for taking the time to share your feedback.We are glad to see that you enjoyed your stay, and hope to welcome you back again soon.Kind regards,Ryan TrimbleFront Office Manager

10/10 Excellent

Madeleine

Stayed 2 nights in Jan 2024
Response from Ryan Trimble on 13 Jan 2024
Dear Madeleine,Thank you for choosing to stay with Quest Bunbury, and for sharing your feedback.We are pleased to see that you enjoyed your stay with us, and hope to welcome you back again soon.Kind regards,Ryan TrimbleFront Office Manager

8/10 Good

Grant

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ryan Trimble on 13 Jan 2024
Dear Grant,Thank you for choosing to stay with Quest Bunbury, and for sharing your feedback.We are pleased to see that you enjoyed your stay with us, and hope to welcome you back again soon.Kind regards,Ryan TrimbleFront Office Manager

10/10 Excellent

Na

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ryan Trimble on 13 Jan 2024
Dear Na,Thank you for choosing to stay with Quest Bunbury, and for sharing your feedback.We are pleased to see that you enjoyed your stay with us, and hope to welcome you back again soon.Kind regards,Ryan TrimbleFront Office Manager

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property satisfied our expectations and more, the staff were attentive and caring going that extra mile even with a handwritten welcome card chocolates and wine. There was an easy safe 10 minute walk to the centre of Bunbury and to the Dolphin Discovery Centre in the other direction. The pool was adequate for a property so near to the beach
Stayed 8 nights in Nov 2023
Response from Ryan Trimble on 11 Dec 2023
Dear Michael,Thank you for choosing to stay with us at Quest Bunbury, and for sharing your recent experience.It's fantastic to see that you enjoyed your stay with us. I am glad to hear that the chocolates and local wine was well received!Thank you again for your review. We hope to welcome you back again soon.Kind regards,Ryan TrimbleFront Office Manager

10/10 Excellent

Susan

Stayed 1 night in Nov 2023
Response from Ryan Trimble on 12 Nov 2023
Hi Susan,Thank you for taking the time to share your experience with Quest Bunbury.We are pleased to see you enjoyed your stay with us, and hope to welcome you back again soon!Kind regards,Ryan TrimbleFront Office Manager

8/10 Good

Noelene

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We had a nice view over the bay and the apartment was well equipped.
Stayed 1 night in Oct 2023
Response from Sam on 3 Nov 2023
Dear Noelene,Thank you for taking the time to provide feedback on your stay at Quest Bunbury Hotel Apartments through Expedia. We're delighted to hear that you enjoyed the nice view over the bay and found the apartment to be well-equipped. Your satisfaction is important to us, and we hope to have the pleasure of hosting you again in the future. If you have any specific suggestions or comments on how we can further enhance your experience, please feel free to share them with us.Warm regards,Sam Quest Bunbury Hotel Apartments

4/10 Poor

Caroline

Stayed 3 nights in Sep 2023
Response from Ryan Trimble on 4 Nov 2023
Dear Caroline,Thank you for taking the time to complete your review of your stay with Quest Bunbury.I am sorry that we were not able to meet your expectations during your stay with us. Should you wish to discuss this further, please don't hesitate to contact us with any issues you experience during your stay.We hope to have an opportunity to welcome you back to a more pleasant experience in the future.Kind regards,Ryan TrimbleFront Office Manager

10/10 Excellent

Joe

Liked: Cleanliness, property conditions & facilities
This has been a satisfying and enjoyable stay. Ryan at check-in was helpful and made everything easy, the apartment was spacious, well appointed and clean, and the bed was very comfortable.
Stayed 1 night in Sep 2023
Response from Ryan Trimble on 30 Sept 2023
Hi Joe,Thank you for choosing to stay with us at Quest Bunbury, and for taking the time to complete this review.I am glad to see that your stay was enjoyable, and our clean, well-appointed apartments were able to suit your needs. It was also my pleasure to assist you during your check-in.Thank you again for your feedback. We hope to be able to welcome you back to Quest Bunbury again soon.Kind regards,Ryan TrimbleFront Office Manager

10/10 Excellent

faik

Liked: Cleanliness, amenities, property conditions & facilities
Friendly service
Stayed 1 night in Jul 2023
Response from Ryan Trimble on 28 Jul 2023
Hi Faik,Thank you for taking the time to leave this review of Quest Bunbury!We are glad to see that you enjoyed your stay with us, and that our friendly team were able to help make your stay comfortable.We look forward to being able to welcome you back again soon.

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Suited our needs perfectly
Stayed 1 night in May 2023
Response from Ryan Trimble on 6 Jun 2023
Dear Ian,Thank you for choosing to stay with us at Quest Bunbury, part of the Quest Apartment Hotels group.I am glad to see that you enjoyed your stay with us, and that our facilities were able to suit your needs.Thank you for taking the time to complete this review of your stay with us. We hope to welcome you back to Quest Bunbury again soon.Kind regards,Ryan TrimbleFront Office Manager

8/10 Good

Christian

Liked: Cleanliness, amenities
Great location, close to all amenities inlcluding the beachfront. Nice staff and the place was clean, functional and safe out at night whilst going for an evening walk to town.
Stayed 1 night in May 2023
Response from Ryan Trimble on 2 Jun 2023
Dear Christian,We appreciate having you as our guest at Quest Bunbury recently, part of the Quest Apartment Hotels group.Thank you for taking the time out of your day to complete this survey to share your experience, we greatly appreciate it and hope to have the opportunity to welcome you back soon.Kind regardsRyan TrimbleFront Office Manager

8/10 Good

Judith

Travelled with partner
Liked: Cleanliness
Comfortable and clean, good king size bed! Only stayed one night will be back.
Stayed 1 night in Apr 2023
Response from Ryan Trimble on 28 Apr 2023
Dear Judith,Thank you for your feedback from your recent stay with us at Quest Bunbury. We look forward to welcoming you back next time!Kind regards,Ryan TrimbleFront Office Manager

4/10 Poor

Glen

Stayed 1 night in Apr 2023
Response from Ryan Trimble on 2 Jun 2023
Dear Glen,We appreciate having you as our guest at Quest Bunbury recently, part of the Quest Apartment Hotels group.I am sorry that we were not able to meet your expectations during your stay with us. Should you wish to provide more detailed feedback regarding your stay with us, please don't hesitate to reach out to me.Kind regardsRyan TrimbleFront Office Manager

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall we love staying at quests
Stayed 1 night in Apr 2023
Response from Ryan Trimble on 28 Apr 2023
Dear Alice,Thank you for taking the time to submit this review of Quest Bunbury. We are glad to see that you enjoyed your stay, and that the quest network is proving to be a great choice for your accommodation needs.Kind regards,Ryan TrimbleFront Office Manager

10/10 Excellent

Sharon Louise

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2023
Response from Ryan Trimble on 28 Apr 2023
Dear Sharon,Thank you for taking the time to submit this review of Quest Bunbury. We are glad to see that you enjoyed your stay, and look forward to welcoming you again in the future.Kind regards,Ryan TrimbleFront Office Manager

10/10 Excellent

Rachel

Stayed 1 night in Feb 2023

10/10 Excellent

James

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Michelle

Liked: Cleanliness, room comfort
Beautiful Bunbury
The Quest Bunbury Apartment Hotel is a perfect place to stay to experience the surrounding area. We also used this as a base to do our longer daily trips to Margaret River, Albany, etc The staff are wonderful, apartments are clean and comfy. Located a short walk to the Dolphin Discovery Centre - I recommend the Dolphin Eco Cruise - and just across the road from Koombana Beach.
Stayed 3 nights in Jan 2023

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022
Response from Ryan Trimble on 20 Oct 2022
Dear Alison,We appreciate having you as our guest at Quest Bunbury recently, part of the Quest Apartment Hotels group.Thank you for taking the time out of your day to complete this survey to share your experience, we greatly appreciate it and hope to have the opportunity to welcome you back soon.Kind regardsRyan TrimbleFront Office Manager

10/10 Excellent

Gladys

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A nice cosy place to catch a restful night of sleep before kicking start a new day of sightseeing. Claire attended to us when we checked in and checked out, she is very friendly and bubbly!
Stayed 2 nights in Sep 2022
Response from Ryan Trimble on 20 Oct 2022
Dear Gladys,We appreciate having you as our guest at Quest Bunbury recently, part of the Quest Apartment Hotels group. Thank you for taking the time out of your day to complete this survey to share your experience, I will ensure your kind feedback is passed along to Claire. We greatly appreciate it and hope to have the opportunity to welcome you back soon.Kind regardsRyan TrimbleFront Office Manager

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, amenities
We stayed in a 3 bedroom apartment, the layout of the rooms was perfect for our needs. The check in staff were very friendly and accomodating.
Stayed 1 night in Oct 2022
Response from Ryan Trimble on 20 Oct 2022
Dear Wendy,We appreciate having you as our guest at Quest Bunbury recently, part of the Quest Apartment Hotels group.Thank you for taking the time out of your day to complete this survey to share your experience, we greatly appreciate it and hope to have the opportunity to welcome you back soon.Kind regardsRyan TrimbleFront Office Manager

10/10 Excellent

Deane

Travelled with partner
Liked: Amenities, property conditions & facilities
all good
Stayed 1 night in Sep 2022
Response from Ryan Trimble on 20 Oct 2022
Dear Deane,We appreciate having you as our guest at Quest Bunbury recently, part of the Quest Apartment Hotels group.Thank you for taking the time out of your day to complete this survey to share your experience, we greatly appreciate it and hope to have the opportunity to welcome you back soon.Kind regardsRyan TrimbleFront Office Manager

8/10 Good

antun, Hillside

Stayed 1 night in Aug 2022

10/10 Excellent

Damian

Stayed 1 night in Jul 2022
Response from Jodie on 2 Aug 2022
Dear Damian, We appreciate having you as our guest at Quest Bunbury recently, part of the Quest Apartment Hotels group. Thank you for taking the time out of your day to complete this review to share your experience, we greatly appreciate it and hope to have the opportunity to welcome you back soon. Kind regards Jodie Schroeder Business Owner

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, friendly staff and very clean.
Stayed 1 night in Jul 2022
Response from Jodie on 2 Aug 2022
Dear Natalie, We appreciate having you as our guest at Quest Bunbury recently, part of the Quest Apartment Hotels group. Thank you for taking the time out of your day to complete this review to share your experience, we greatly appreciate it and hope to have the opportunity to welcome you back soon. Kind regards Jodie Schroeder Business Owner

8/10 Good

Kayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect but noise travelling with only 2 guests talking? I wander what it’s like with music on or more people in a room?
Stayed 1 night in May 2022
Response from Jodie on 1 Jun 2022
Dear Kayne, We appreciate having you as our guest at Quest Bunbury recently. Thank you for taking the time out of your day to complete this review to share your experience, we greatly appreciate your comments. Kind regards Jodie Schroeder Franchisee

8/10 Good

Charlene

Stayed 1 night in May 2022
Response from Jodie on 1 Jun 2022
Dear Charlene, We appreciate having you as our guest at Quest Bunbury recently, part of the Quest Apartment Hotels group. Thank you for taking the time out of your day to complete this review to share your experience, we greatly appreciate it and hope to have the opportunity to welcome you back soon. Kind regards Jodie Schroeder Franchisee

10/10 Excellent

Corrie-Anne

Stayed 1 night in Mar 2022

10/10 Excellent

Ric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location...staff were freindly and helpful.
Stayed 2 nights in Mar 2022
Response from Jodie on 8 Mar 2022
Dear Ric, We appreciate having you as our guest at Quest Bunbury recently. Thank you for taking the time out of your day to complete this review and to acknowledge our friendly team, we greatly appreciate it and hope to have the opportunity to welcome you back soon. Kind regards Jodie Schroeder Franchisee

10/10 Excellent

Kerry-Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and nice clean rooms
Stayed 2 nights in Feb 2022
Response from Jodie on 25 Feb 2022
Dear Kerry-Lynn, Thank you so much for providing feedback about your stay at Quest Bunbury. We love to see a 5 out of 5 and are thrilled that you enjoyed the experience. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Jodie Schroeder Franchisee

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and comfortable and close to the beach. It was a short walk to the town centre.
Stayed 1 night in Jan 2022
Response from Jodie on 14 Jan 2022
Dear Michael, We appreciate having you as our guest at Quest Bunbury recently, part of the Quest Apartment Hotels group. Thank you for taking the time out of your day to complete this review to share your experience, we greatly appreciate it and hope to have the opportunity to welcome you back soon. Kind regards Ron Schroeder Franchisee

10/10 Excellent

Christine, Perth

Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern property, welcome gift of chocolates. Very friendly staff, lovely warm swimming pool. Across the road from main beach.walking distance to cafes and restaurants.
Stayed 2 nights in Jan 2022
Response from Ron on 11 Jan 2022
Hi Christine, thank you for your review. Glad that you enjoyed your stay at Quest Bunbury and that our location suited your requirements. Hope to have you stay with us again in the future. Kind Regards Ron Schroeder Franchisee

10/10 Excellent

Mr Eugene P

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Close to all the tourist attractions, and great parking. The BEST front office staff I have ever had the pleasure of dealing with.
Stayed 1 night in Dec 2021
Response from Jodie on 7 Jan 2022
Dear Mr Eugene P, Thank you for providing feedback about your stay at Quest Bunbury. We are so pleased to see that you enjoyed the experience and that our team assisted you so well. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Ron Schroeder Franchisee

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very neat clean and nice surroundings. Dry close to the venue we were attending Not enough milk in the fridge for 4 coffees. There was only stairs access to our room. Something I need to ask before I book. Very noisy to outside noise of kids playing outside.
Stayed 1 night in Oct 2021
Response from Jodie on 2 Nov 2021
Dear Julie, Thank you for choosing to stay at Quest Bunbury. We appreciate you taking the time to share your feedback. I am pleased that you found the facilities clean and nice however, I am sorry to hear you were dissatisfied with amount of milk provided and stairs access. We pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We have noted your preference for a ground floor room location for any future bookings at Quest Bunbury. We hope to see you again at Quest Apartment Hotels soon. Kind Regards Ron Schroeder Franchisee

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was close to the competition site on Koombana Beach, within walking distance to lots of cafes and shopping and the Dolphin Discovery Centre. It was clean and tidy and our apartment had everything we needed.
Stayed 2 nights in Oct 2021
Response from Jodie on 20 Oct 2021
Dear Steve, Thank you for providing feedback about your stay at Quest Bunbury. I’m thrilled that you enjoyed your stay. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Ron Schroeder Franchisee

10/10 Excellent

Linley

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was cosy, quiet and beds comfortable
Stayed 1 night in Oct 2021
Response from Jodie on 10 Oct 2021
Dear Linley, We appreciate having you as our guest at Quest Bunbury recently, part of the Quest Apartment Hotels group. Thank you for taking the time out of your day to share your experience, we greatly appreciate it and hope to have the opportunity to welcome you back soon. Kind regards Ron Schroeder Franchisee

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, very helpful staff. Lovely room
Stayed 2 nights in Jun 2021
Response from Ron on 29 Jun 2021
Hi Traveler Thank you for your review. I am glad we met your expectations and that our location met your needs. We look forward to seeing you again in the future. Kind Regards Ron Schroeder Franchise Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice accommodation, the only thing was the tap water tasted horrible, maybe they should have bottled drinking water or a water filter.
Stayed 1 night in Jun 2021
Response from Ron on 25 Jun 2021
Hi Traveler Thank you for your review. Glad to hear that you enjoyed your stay. Sorry that our tap water was not to your liking, we do have bottled water for sale from Reception. We look forward to seeing you again in the future. Kind Regards Ron Schroeder Franchise Manager

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2021
Response from Jodie on 10 Jun 2021
Thanks so much for your 4 star review, we are pleased you enjoyed your stay. Kind regards, Jodie Schroeder, Franchise Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful location friendly staff. Great room facilities
Stayed 1 night in Apr 2021
Response from Jodie on 10 Jun 2021
Thanks so much for your 5 star review, we are pleased you enjoyed your stay and hope to welcome you back again soon. Kind regards, Jodie Schroeder, Franchise Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Very Pheasant. Would stay there again. Close to the town center
Stayed 1 night in Apr 2021
Response from Ron on 15 Apr 2021
Hi Traveler Thank you for your review. Wonderful to hear that we met your expectations and our location was ideal for your stay. We look forward to seeing you again in the future. Kind Regards Ron Schroeder Franchise Manager