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Reviews of Hotel Uthgra de las Luces

2.5 out of 5
Hotel Uthgra de las Luces
Alsina 525, Buenos Aires, Capital Federal

Reviews

7.6

Good

Rating 10 - Excellent. 26 out of 125 reviews" "
Rating 8 - Good. 63 out of 125 reviews" "
Rating 6 - Okay. 26 out of 125 reviews" "
Rating 4 - Poor. 7 out of 125 reviews" "
Rating 2 - Terrible. 3 out of 125 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Susanne

Disliked: Property conditions & facilities, room comfort
Reasonable Hotel in Buenos Aires
The hotel was a convenient location and staff helpful. The room was very small, old, and in need of some refreshing. Happy we only needed it to store bags after getting off a ship.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location. Great hotel for the $$ we paid.
Very well located, walking distance. Very clean and friendly. Comfortable enough and safe.
Stayed 3 nights in Jun 2017

8/10 Good

sheila

Liked: Cleanliness, staff & service
Good value for the money.
The communal areas are very nice and welcoming, with a coffee bar. I stayed twice in this hotel, which shows that I was happy with it. The situation is excellent for seeing the city and it is good for the price. The first time I booked a queen bed, but it was only a double. They only have doubles in the hotel. The second time, I booked 2 singles which were comfortable. The air con was a bit noisy and in the second room, there was no handset, so one had to climb up onto the bed to turn it on and off etc. The bathrooms are small but OK. They are however, shabby and should be renewed. The lift can be slow, but we used the stairs when on the first floor.

8/10 Good

Jacobus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 5 Sept 2016
Estimado Muchas gracias por elegirnos

8/10 Good

Louise, Niagara Falls, Canada

Liked: Cleanliness, staff & service
Great location, helpful desk staff
Great location just off main streets near the Plaza Dell Mayo. Hotel staff were exceptional. We had power outages and the rooms are a bit tired looking and small but overall very satisfied especially considering price and location.

8/10 Good

Raja, Australia

Liked: Staff & service, room comfort
Value for money
Positives: Good and conveient location and the staff are friendly and helpful; the room was reasonably clean; The breakfast is ordinary but very convenient and helpful Negatives: The shower area is too small but one could manage, the exhaust fan in the toilet was noisy

8/10 Good

Travis, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location and easy to get to from metro.

8/10 Good

Lars, Norway

Liked: Cleanliness
Clean nice hotel
This is a clean nice hotel. The breakfast is not very good, but what you would expect. The aircon in our room was very weak.

6/10 Okay

John

Liked: Property conditions & facilities
Thin walls
Its bog standard for what you would expect. It had more of a hostel feel. The breakfast was good. The staff were helpful when asking directions etc. The walls between rooms are much too thin. You can hear your fellow guest sniff/unzip bags/sip a drink/their TV all too easily. Its like they are in your room. Of course its not good if you have jetlag and are not sleeping at night. Im sure they had to endure all my noise too.

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Could be really good
Although very clean and comfortable rooms just feel very old and claustrophobic. Motel style tv high on the wall. But fantastic location and great staff. Just needs a major update.

4/10 Poor

Chris, Los Angeles, CA

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Should be a Flagship but it is not...
This hotel is run by the UNION DE TRABAJADORES DEL TURISMO, HOTELEROS Y GASTRONOMICOS DE LA REPUBLICA ARGENTINA (UTHGRA) or the Labor Union of the country's hotel industry. It should be a Flagship of their "savoir faire", a source of pride and excellence. But It is run like a small family business in an outdated building. Comfort of rooms is basic (small rooms, small TV sets) and quality of breakfast is absolutely abysmal (very bad fruit juices, awful ham and cheese). As far as the staff it greatly varies depending on whom is helping you (from helpful to careless) In spite of its good location I wouldn't recommend this place. Lots of things need to change. It's never too late!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cercania a todo..muy centrico.la atencion buena.el personal amable
Stayed 3 nights in Dec 2019

4/10 Poor

Jakelan, Buenos Aires

Travelled with partner
Liked: Staff & service
O box do banheiro é simples horrível. Tem menos de 1 metros quadrados. Perdi as contas de quantas cotoveladas dei na parede do no box. Aliás o banheiro não é pequeno mas o box elas fizeram para frustrar a estadia no hotel.
Stayed 2 nights in May 2019

6/10 Okay

K, Deutschland

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sehr zentral gelegen, nur wenige Minuten zum historischen Stadtkern
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Lennart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mitt i BA
Kanonläge, lugnt och säkert. Mycket hjälpsam personal. De ordnar transfer till och från båda flygplatserna utan risk att bli "feldebiterad". Boka transfer när ni bokar rum!
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Bom pra tomar banho e dormir
Wifi não presta, horrível. A isolação acústica também é ruim. Da pra escutar claramente as arrumadeiras conversando e trabalhando. De positivo, pode-se deixar a bagagem lá mesmo depois do check-out. O valor da diária também é ok. Pra mim serviu porque eu praticamente só dormi mesmo lá. Ótima localização.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 7 nights in Aug 2017

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, room comfort
Perfecto para ir de negocios.
Muy bien todos los servicios. Lugar excelente.
Stayed 2 nights in Jul 2017

8/10 Good

Mariano, Excelente a metros del Cabildo

Liked: Cleanliness, staff & service
Muy buena ubicacion
Buena
Stayed 2 nights in Jun 2017
Muchas gracias Mariano, lo esperamos nuevamente

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

cecilia, brasil

Liked: Cleanliness, staff & service
Malo hotel
No me gustó esto hotel.. Lo bueno es lo personal del hotel... excelente...pero..el hotel no es confortable...el salón de desayuno es chico...los pasillos muy sencillos...las habitaciones tienen un baño muy chico...no te sientes confortable ahí. Malo alojamiento No me regresaré!
Stayed 7 nights in Jan 2017

8/10 Good

Silvia, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel normal por ese valor pagado.
Solo tendrían que ver un poco mas la acústica se escucha de una habitación a otra. El personal excelente. La limpieza muy bien. Muy lindo lobby.

6/10 Okay

Guillermina

Liked: Cleanliness, staff & service
Funcional y céntrico
Fui a Buenos Aires por estudio. El hotel es sencillo pero funcional, buena ducha y cama. No necesité nada más. Buena atención de los empleados. La ubicación es inmejorable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

VANESSA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã simples, porém muito bom! Localização ótima! Instalações antigas e com aspectos sujos, cheiro ruim no elevador e corredor. Wi-Fi péssimo, quando funcionava, durava por pouco tempo e de forma bem lenta. O primeiro dia foi sem elevador e internet e o último dia foi sem água!

8/10 Good

Eap, capital federal, argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómoda ubicación
Cerca de puntos importantes de la ciudad. Cercanía con las terminales también. Guardan equipaje.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Boa localização e ambiente agradável
Já é a sexta vez que me hospedo neste hotel. Gosto porque tem um bom café da manhã para o padrão argentino, os funcionários são simpáticos, bom custo e benefício e tem ótima localização para quem quer conhecer os principais pontos turísticos de Buenos Aires, como a Casa Rosada, a Catedral, o Obelisco, o Café Tortoni, San Telmo e Puerto Madero, todos esses passeios podem ser feitos a pé. Também é ideal para quem pretende fazer compras na Rua Florida, que fica muita próxima. Para quem quer ir a outros bairros, o Hotel fica próximo de várias estações de Metrô, como a Bolívar e a Catedral. O ambiente ao redor do hotel é seguro e se pode contar com o policiamento que é feito ao redor da Casa Rosada.

8/10 Good

Flavio

Liked: Property conditions & facilities, room comfort
Bom hotel.
Café da manhã fraco, boa localização, Wi Fi bom. Box do banheiro muito pequeno.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente ubicación
en dos días recorrimos a full Buenos Aires. Día 1: el Cabildo (2dos cuadras); Plaza de Mayo; Museo de Casa Rosada... y en Plaza de Mayo tomamos ómnibus hacia La Bombonera... recorrimos Caminito y entramos al Museo de la Bombonera. De vuelta en Plaza de Mayo ..entramos a la Catedral. Día 2: Fragata Sarmiento (7cuadras del hotel); Recorrimos Puerto Madero cruzando por el Puente de la Mujer; calle Corrientes... tomamos el Subterráneo línea B, hasta Parque Centenario y visitamos el Museo de Ciencias Naturales (una belleza). Caminamos mucho..disfrutamos de la ciudad y la ubicación del hotel fue excelente para nuestra visita. Muchas gracias Sr. Narvaez ( recepción del hotel).

6/10 Okay

Verified traveller

Liked: Cleanliness
Vale a pena!
Excelente localização e bom custo benefício. Em caso de retorno à Buenos Aires, ficarei nele novamente!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel céntrico, buena relacion precio/prestacion
No lo conocía. Solo me aloje una noche, en un viaje de trabajo por la cercanía. Mas que agradable. Solo criticable la cuestión del baño (que otros han comentado). La ducha es para personas "delgadas" y la ausencia de bidet, por cuestiones de higiene es un problema, que puede ser solucionado con accesorio del estilo "bide matic". Se nota que es un hotel viejo, pero muy bien mantenido. Lindo bar/comedor. En mi caso el A/C funciono correctamente. El desayuno es suficiente, considerando el costo de la habilitación. Para viajes de este tipo, pienso seguir utilizándolo. Recomendable

8/10 Good

OSCAR MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena relación Precio-Calidad, buen Hotel; cómodo; céntrico; personal amable, excepto un señor mayor medio calvo, un poco de mal genio, pero los demás muy amables y muy atentos

10/10 Excellent

ANDRE LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bem localizado e com atendimento ótimo
Muito bom! Recomendo!! Ótima localização, pessoal do staff muito atencioso!! Recomendo!!!

6/10 Okay

Pablo, Rosario

Liked: Cleanliness
La Mejor ubicación
El hotel se encuentra muy bien ubicado, buena atención, desayuno correcto, habitación en buenas condiciones sólo en el baño se encuentran deficiencias (no cuenta con bidet y la ducha es muy pequeña). Si alguien quiere o debe estar por el centro o San Telmo es recomendable en relación al precio y calidad.
Response from Manuel on 6 Dec 2016
Estimado Pablo. Valoramos su tiempo para escribirnos su crítica, nos agrada mucho que la haya pasado bien. Lo esperamos en otra oportunidad

8/10 Good

Oscar Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel cómodo, limpio. Falta de cochera propia.
muy bien. Gran parte de la historia de bs.as. en su alrededor a pocas cuadras de distancia, plaza de mayo, casa de gobierno, cabildo, manzana de las luces, etc.
Response from General Manager on 6 Dec 2016
Estimado. Muchas gracias por sus comentarios, el hotel cuenta con una gran ubicación, ideal para quienes quieran conocer Buenos Aires. Esperamos su visita nuevamente

8/10 Good

Guille, Trelew, Chubut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es bueno, cómodo y su ubicación excelente
La habitación es cómoda aunque que creo que para una habitación doble el baño debería ser más grande, sobre todo la ducha, muy chica para una persona tanto que uno apenas puede moverse.
Response from Manuel on 6 Dec 2016
Estimado Guille. Muchas gracias por sus comentarios, esperamos su visita nuevamente

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Bom hotel com ótima localização
Não tivemos problemas. O café da manhã não tem variedade, mas é satisfatório. O box do wc é realmente pequeno como em alguns comentários, mas nada q atrapalhe o seu fim.

8/10 Good

Rosa Ana, Olavarría

Liked: Cleanliness, staff & service, room comfort
Finde rodeadas de historia en Buenos Aires
La pasamos muy lindo, la atención, muy buena.
Response from General Manager on 13 Sept 2016
Estimado. Agradecemos su tiempo para valorarnos. Trabajamos para que nuestros clientes se sientan cómodos. Nos alegra que la haya pasado bien. Lo esperamos en otra oportunidad

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Buena ubicación
El unico problema fue que no estaba registrada cuando llego al hotel, habia hecho la reserva el dia anterior y recibí el mail de confirmación no podía ser que no tuviera lugar y me decían que su portal había estado cerrado o sea pase un mal momento!
Response from Manuel Ramos on 5 Sept 2016
Estimado Valoramos mucho su comentario. Le pedimos mil disculpas por el inconveniente ocasionado.

8/10 Good

Susana, Mar del Plata

Liked: Staff & service, property conditions & facilities, room comfort
De paseo por Buenos Aires
Nos fue muy bien, el hotel cálido, familiar, todo el personal, sumamente agradable, educados, atentos a cualquier requerimiento. Muy bien el servicio de cafetería y bar. Lo volvería a elegir.-
Response from General Manager on 5 Sept 2016
Estimada Susana Valoramos mucho que nos haya elegido y que se haya tomado el tiempo de comentar sus experiencias en el hotel. Nos alegra enormente que la haya pasado muy bien. La esperamos en otra oportunidad

8/10 Good

douglas, são paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Boa hospedagem
Funcionários muito cordiais. O quarto é bom e de acordo com o preço cobrado. Bom café da manhã para o padrão argentino. De modo geral o hotel é muito bom e a relação custo benefício é ótima. Os únicos pontos que deixam um pouco a desejar são: Toalhas velhas e o sino da igreja que toca de hora em hora. Porém o barulho so irá incomodar quem tem o sono muito leve, pois o isolamento do quarto é bom.

8/10 Good

AFRANIO VYCTOR, Maceió

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Econômico e bem localizado.
A melhor localização que eu poderia ter! Apenas 100m da estação Bolivar de metrô. Alguns restaurantes abertos por perto até 00h, e dá pra ir pra quase todos os pontos turísticos a pé! Eu voltaria. Algumas pessoas reclamaram do café da manhã, mas notei que café da manhã "fraco" é normal em todos os hotéis em Buenos Aires. Lá nós tínhamos Medialunas, queijo, presunto, café, leite, bolo, chá, água e algumas frutas todos os dias. Passamos 10 felizes dias (:

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Buena ubicación
El baño de la habitación que me tocó no tenía bidé.
Response from Manuel Ramos on 5 Sept 2016
Estimado Muchas gracias por su tiempo al valorarnos. Los baños son todos estandar, al igual que las habitaciones.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen Hotel Buen precio. Buena ubicación. Buena ayención
Response from Manuel Ramos on 5 Sept 2016
Estimado Muchas gracias por su tiempo para valorarnos. Tratamos de mejorar día a día para que nuestros clientes se sientan comodos

8/10 Good

Nicolas

Liked: Cleanliness, property conditions & facilities

6/10 Okay

maria, bs as

no respetan las reservas
no respetaron la reserva. me asignaron un cuarto distinto y de menor categoría. en teoría no había lugar, tuve que quejarme, apareció el lugar. escaso personal.

8/10 Good

Verified traveller

Excelente Ubicación
Lo que más me gustó del hotel fue la ubicación. Bien en el Micro centro porteño.

6/10 Okay

Maria Jimena, Mar del plata

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Habitacion chica
La habitacion es muy chica y no tiene vista a nada. El hotel es comodo, el desayuno muy bueno y en la habitacion no tenia internet por un desperfecto de la compañia.