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Reviews of Urban Suites Recoleta Boutique Hotel

4 out of 5
Urban Suites Recoleta Boutique Hotel
Junin 1727, Buenos Aires, Capital Federal

Reviews

9.2

Wonderful

Rating 10 - Excellent. 625 out of 1000 reviews" "
Rating 8 - Good. 292 out of 1000 reviews" "
Rating 6 - Okay. 58 out of 1000 reviews" "
Rating 4 - Poor. 10 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small boutique hotel in an area of lots of bars
Stayed 4 nights in Apr 2024
Response from Urban Suites Recoleta on 24 Apr 2024
Dear Jorge,Thank you so much for your review.We hope to see you again soon.Kind regards,

10/10 Excellent

nilgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location !!!!
Stayed 1 night in Apr 2024
Response from Urban Suites Recoleta on 24 Apr 2024
Dear Nilgia, Thank you so much for your review.We hope to see you again soon. Kind regards.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful breakfast buffet. The roof-top bar is really nice.
Stayed 4 nights in Mar 2024
Response from Urban Suites Recoleta on 17 Apr 2024
Dear Diane,Thank you so much for your review.We hope to see you again soon.Kind ragerds,

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with easy access to domestic airport via bus (colectivo). Great view from 10th floor of the Recoleta Cemetery. Front desk was friendly and helpful. Room was quiet and comfortable.
Stayed 1 night in Mar 2024
Response from Urban Suites Recoleta on 2 Apr 2024
Dear Michael, Thank you for leave us your nice review.We hope to see you again soon.Kind regards,

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Urban Suites Recoleta on 27 Mar 2024
Hola Carlos,Gracias por dejarnos su valoración sobre nuestro servicio.Hasta pronto!Saludos!

10/10 Excellent

James

Stayed 1 night in Mar 2024
Response from Urban Suites Recoleta on 17 Apr 2024
Gracias James por dejarnos sus amables comentariosSaludos y hasta pronto!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lifts were dated but if that’s the only thing noticed that could use a tune up….i think you done very well. Enjoyed my stay. Walked the neighborhood day and night always feeling comfortable and safe. Staff were great.
Stayed 3 nights in Mar 2024
Response from Urban Suites Recoleta on 27 Mar 2024
Thank you David for leave us your review.We hope to see you again soon.Kind Regards,

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Little dated, and bed was very uncomfortable. Room was spacious. Nice guy who made a great Cappuccino at breakfast and was a nice breakfast.
Stayed 3 nights in Mar 2024
Response from Urban Suites Recoleta on 16 Mar 2024
Dear Gregory, Thank you for leave us your review.We hopse to see you again soon.Regards

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurants, bars, shopping right there. Large quiet room
Stayed 2 nights in Mar 2024
Response from Urban Suites Recoleta on 12 Mar 2024
Dear Thomas ,Thank you for your review.We hope to see you next time!

10/10 Excellent

Carol

Stayed 1 night in Feb 2024
Response from Urban Suites Recoleta on 20 Mar 2024
Gracias Carol por dejarnos tus comentarios.Esperamos recibirte nuevamente!Saludos!

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Urban Suites Recoleta on 20 Feb 2024
Gracias Leonard por dejarnos tu valoración.Saludos!

8/10 Good

ANDREW

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located and right across the street from the Recoleta Cemetary. My only complaint is the air conditioning in my room. You must put your room key in a slot for power to the room, during the hot summer, the room really never cooled down to my liking. Go in the spring, fall or winter and it will be fine. Staff were great and very helpful
Stayed 3 nights in Feb 2024
Response from Urban Suites Recoleta on 14 Feb 2024
Thank you Andrew for your review!We hope to host you again soon!Kind Regards,

10/10 Excellent

Arjun, Holladay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful in all ways
Stayed 1 night in Feb 2024
Response from Urban Suites Recoleta on 7 Feb 2024
Dear Arjun,Thank you so much for share your recent experience.We hope to see you again soon.Regards!

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Feb 2024
Response from Urban Suites Recoleta on 6 Feb 2024
Dear Toni, Thank you for leave us your review.We hope to see you soon!

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location right across the street from recoleta cemetery. And everything else in that district. Very good breakfast. Rooms are spacious and very clean. Well appointed. Very nice staff. I would love to go back.
Stayed 1 night in Feb 2024
Response from Urban Suites Recoleta on 5 Feb 2024
Dear Cynthia, Thank you for leave us your nice review.We will be waiting for you next time!

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great boutique hotel in an amazing location, near Recolata Cemetery and all the restaurants and bars you would want! The staff are very friendly and helpful and there is a mini gym and steam room on the top floor as well as a lounge to take in the view. Top notch
Stayed 2 nights in Jan 2024
Response from Urban Suites Recoleta on 2 Feb 2024
Hi Mary!Thank you so much for your lovely review.Have a great weekend!

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location. AC in the room wasn’t the best. Nice lounge to change before a late night flight.
Stayed 1 night in Jan 2024
Response from Urban Suites Recoleta on 29 Jan 2024
Dear Mrs. Shelly, Thank you for share your review.We hope to see you again soon.Kind regards,

10/10 Excellent

HANI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍👍
Stayed 2 nights in Jan 2024
Response from Urban Suites Recoleta on 29 Jan 2024
Dear Hani, Thank you for leave us your review.We hope to see you again soon.Kind regards,

10/10 Excellent

Machonn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in BA. Hotel was along a busy street and above restaurants. Not quiet on weekends. Felt very safe and walkable. Will stay here again.
Response from Urban Suites Recoleta on 29 Jan 2024
Dear Mr. Machonn, Thank you for leave us your very nice review.We hope to see you again soon.Kind regards,

10/10 Excellent

mauricio taborda de

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel in a very quiet area with plenty of restaurants outside for drinks and nibbles. I wouldn’t suggest any of them for a full meal but to spend sometime outside having a cold beer it’s perfect. Hotel staff friendly from check in to check out! Victor and Paulo always happy to help with a smile in their faces. Marcelo makes a wonderful strong morning coffee and he loves what he does. Breakfast not quite like we see in resorts but with everything necessary for a good first meal of the day. Housekeeping team friendly and efficient. Good size bedroom with a sofa and dinning table. Strong shower and good size bathroom. The hotel terrace is also a great place to enjoy a cold drink. Strong recommended.
Stayed 6 nights in Jan 2024
Response from Urban Suites Recoleta on 18 Jan 2024
Dear Mauricio, Thank you for leave us your very nice review.We hope to see you again soon.Kind regards,

10/10 Excellent

Wendy

Liked: Amenities
This property is a hidden gem. Perfect location, beautiful rooms and pleasant staff. Great!
Stayed 1 night in Jan 2024
Response from Urban Suites Recoleta on 15 Jan 2024
Dear Wendy, Thank you so much for your kindest review.We hope to see you again soon.Kind regards,

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Urban Suites Recoleta on 10 Jan 2024
Muchas gracias Jennifer por dejarnos sus amables comentarios.Nos complace saber que su estadía fue agradable.Hasta pronto!

10/10 Excellent

Othello

Stayed 2 nights in Dec 2023
Response from Urban Suites Recoleta on 10 Jan 2024
Hola Othello,Le agradecemos que nos haya dejado su valoración sobre su reciente estadía.Nos veremos nuevamente!Hasta pronto!

8/10 Good

Vicki

Liked: Staff & service, property conditions & facilities
Location was perfect. Great view of the Recoleta Cemetery. Breakfast was awesome and staff was great. Amenities were disappointing compared to expectations.
Stayed 1 night in Dec 2023
Response from Urban Suites Recoleta on 10 Jan 2024
Dear Vicki,Thank you so much for leaving us your review.We still working to improve the amenities and facilities.Kind regards,

8/10 Good

Colmn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent location, in front of the cemetary, parks and national gallery (excellent gallery and free!) Good variety of dining options and close to Plaza Mayo, La Boca, Puerto Madero, Palermo, etc. Staff were very knowledgeable and helpful and spoke fluent English. Good breakfast as well.
Stayed 3 nights in Dec 2023
Response from Urban Suites Recoleta on 10 Jan 2024
Dear Colmn,Thank you for leave ur your review and share your experience.We hope to see you again soon.

10/10 Excellent

Barbara, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Return stay after 2 weeks gone. Again had exceptional staff service in this very well-located property with great views of the street scene & Recoleta Cemetery.
Stayed 1 night in Dec 2023
Response from Urban Suites Recoleta on 18 Dec 2023
Dear Barbara!Thank you for leave us your review.We hope to see you again soon.

8/10 Good

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and very well maintained building, very close to everything and amazing area.
Stayed 1 night in Dec 2023
Response from Urban Suites Recoleta on 18 Dec 2023
Dear Pablo,Thank you for leave us your review.We hope to see you again soon.Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Urban Suites Recoleta on 18 Dec 2023
Estimado huésped,Agradecemos que nos haya dejado sus comentarios.Lo esperamos muy pronto!Saludos!

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option
Stayed 7 nights in Dec 2023
Response from Urban Suites Recoleta on 11 Dec 2023
Gracias Carlos por dejarnos sus amables comentarios.Hasta pronto!

10/10 Excellent

Barbara, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Recoleta—lots of outdoor dining & just across from the famous cemetery where Eva Peron is buried. Staff here are excellent & helpful & the breakfast buffet is outstanding. Our room had a balcony, which was an additional bonus, looking over the street scene & cemetery wall out front. Recommend it!
Stayed 2 nights in Dec 2023
Response from M. on 5 Dec 2023
Estimada Barbara,Muchas gracias por sus amables comentarios.La esperamos nuevamente en nuestro hotel.Saludos cordiales.

4/10 Poor

Niels

Disliked: Amenities, property conditions & facilities
Beyond noisy if you’re staying below the 5th floor. Stay away from room 11, 21, 31, and 41. If one of these rooms is yours, immediately ask for a new room as the techno bar under those rooms will keep you awake till 3 am. The music literally vibrates the windows. In terms of the breakfast, it’s below average and not much to talk about. Scrambled eggs and rest is meh. If you’re paying more than 100 USD/night, pay more somewhere else and if you get room 11, 21, 31, or 41, your stay should be free.
Response from Urban Suites Recoleta on 29 Nov 2023
Dear Niels,Thank you for leave us your review.We are very sorry that you were not comfortable at the hotel. Recoleta is an area where there are many bars and restaurants, and although the hotel has soundproofing in its rooms, anyway we understand that some discomfort may occur.Once again we thank you for your comments and we warmly greet you!

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Suite was incredibly comfortable and the housekeeping staff were so very flexible with the tining oif cleaning. Pablo and Diego at the front desk were always so cheerful and helpful. Ice was brought immediately when requested. Would have preferred a more diverse breakfast but appreciated the scrambled eggs.
Stayed 3 nights in Nov 2023
Response from Urban Suites Recoleta on 27 Nov 2023
Dear Carolyn,Thank you so much for leave us your reviews and share your experience.We hope to see you again soon.Kind regards,

4/10 Poor

gilmarc, miami

Travelled with family
Disliked: Staff & service
3 * hotel max. Poor customer service during check in. Just one card per room.
Stayed 1 night in Nov 2023
Response from Urban Suites Recoleta on 27 Nov 2023
Dear Gilmarc,Thank you for leave us your review.We are working to improve our check in service very soon. Kind regards,

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent Hotel. Staff is amazing. Location awesome
Stayed 2 nights in Nov 2023
Response from m on 14 Nov 2023
Dear Antonio, thanks a lot for your comments.We look forward to see you again.Best regards.

8/10 Good

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very nice and large rooms. Staff was great especially Pablo who welcomed me and sorted out couple of my requirements. Rooms can be very noisy until 1am though because of the bars and clubs around. Breakfast room should be rebuilt on the top floor and not in the basement. It will allow clients to enjoy the amazing view.
Stayed 1 night in Oct 2023
Response from Urban Suites Recoleta on 1 Nov 2023
Dear Philippe,Thank you for taking the time to write your review.We hope to see you again soon.Kind regards,

10/10 Excellent

Cristina

Liked: Staff & service
Excelente stay
Great location great service
Stayed 2 nights in Oct 2023
Response from Urban Suites Recoleta on 18 Oct 2023
Dear Cristina, Thank you so much for leave us your review.We hope to host you again soon.Kind regards

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely great stay at this hotel. All of the staff members were extremely helpful and professional. They even helped us out with a late check out when our flight was delayed! One thing you should be aware of when booking this hotel is that at night there are lots of college kids and loud music being played until 4 am. But the hotel was perfect.
Stayed 8 nights in Sep 2023
Response from R on 4 Oct 2023
Dear Nadia,Thanks a lot for your comments.We looki forward to see you again in our hotel.Best regards.

10/10 Excellent

Marcelo Anez

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 6 nights in Sep 2023
Response from m on 21 Sept 2023
Thanks for your comments.We hope you have you here in the hotel again.Best regards.

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people, great place.
Stayed 2 nights in Sep 2023
Response from R on 12 Sept 2023
Dear Brett, thanks for your comments.We are glad that you have a nice stay in out hotel.Best regards.

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. The hotel is across from the cemetery and within walking distance from parks, shopping, dining and so much more. The room was huge and comfortable. Highly recommend staying here.
Stayed 3 nights in Aug 2023
Response from Urban Suites Recoleta on 6 Sept 2023
Hello Patricia!Thanks so much for leave us your review.We hope to see you soon!

10/10 Excellent

JOSELUIS, Austin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After researching, I believe I did a great choice by picking this hotel for my first visit to Buenos Aires. It’s closed to lots of dining options, shopping mall, stop point for the hop on hop off bus. The staff was amiable; great breakfast with choices of coffee. The rooms were clean and beds comfortable. Definitely I would select this hotel for my next visit.
Response from Urban Suites Recoleta on 6 Sept 2023
Dear Jose Luis, Thank you for leave us your review.We hope to host you again soon.Regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and large, comfortable rooms
Stayed 3 nights in Aug 2023
Response from Urban Suites Recoleta on 28 Aug 2023
Dear Michel,Thank you for your review.We hope to see you soon again.Kins regards

6/10 Okay

Guido

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Noisy
It is extremely noisy at night, we weren’t able to sleep well. The bar downstairs is open until 02:00am on weekdays
Stayed 3 nights in Aug 2023
Response from Urban Suites Recoleta on 22 Aug 2023
Estimado Guido, Agradecemos que nos haya dejado sus comentarios.Desde ya lamentamos mucho que no haya podido descansar correctamente. Seguiremos trabajando para mejorar nuestro servicio y por supuesto que tomaremos acciones concretas con el bar.Saludos!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Location was perfect for your stay in Buenos Aires. Would stay again.
View from our 3rd story room of Recoleta Cemetery
Stayed 2 nights in Aug 2023
Response from M on 15 Aug 2023
Dear Mr Jason,Thanks for your comments.We hope to see you again soon.Best regards.

10/10 Excellent

Ludoplp

Stayed 3 nights in Jun 2023
Response from Urban Suites Recoleta on 28 Jun 2023
Estimado huésped,Gracias por dejarnos su valoración en su última visita a Urban Suites!Esperamos volver a tenerlo alojado muy pronto.Saludos!

10/10 Excellent

Ludoplp

Stayed 3 nights in Jun 2023
Response from Urban Suites Recoleta on 26 Jun 2023
Estimado huesped,Muchas gracias por dejarnos sus comentarios.Esperamos pronto poder recibirlo.Saludos!

10/10 Excellent

John, West Hartford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely well located, an easy walk to museums, the parks along the El Librador avenue. The staff was always helpful and friendly. The room was large and breakfast was outstanding. Nothing to complain about after 4 days.
Stayed 4 nights in Jun 2023
Response from M. on 23 Jun 2023
Dear John, thanks for your comments.We hope to see you again in our hotel.Best regards.

10/10 Excellent

Yovana R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is clean, great location,and very friendly employees. Thank you
Stayed 5 nights in Jun 2023
Response from M on 14 Jun 2023
Dear Yovana, thanks for your comments.We hope to have you here again.Best regards.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was amazing, but the staff, especially Diego made are stay perfect!
Stayed 6 nights in Apr 2023
Response from Urban Suites Recoleta on 10 May 2023
Hi Scott!Many thanks for your review.See you next trip!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was ok, nothing great. Room was large and spacious. The rooftop patio was great, really nice to sit up there and relax. Staff was amazing! They went out of their way to accommodate an early check in and late check out for us.
Stayed 2 nights in May 2023
Response from Urban Suites Recoleta on 10 May 2023
Dear Amanda, Thank you for leave us your review about your experience at Urban Suites Recoleta.Hope to see you soon!Kind regards!