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Reviews of Hampton Inn & Suites Buena Park

2.5 out of 5
Hampton Inn & Suites Buena Park
Buena Park, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 930 out of 1257 reviews" "
Rating 8 - Good. 234 out of 1257 reviews" "
Rating 6 - Okay. 59 out of 1257 reviews" "
Rating 4 - Poor. 15 out of 1257 reviews" "
Rating 2 - Terrible. 19 out of 1257 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities
Was great except 1 elevator was not working and wasn’t efficient with everyone waiting on 1 elevator… other than that, it was clean, staff was helpful and friendly
Stayed 1 night in May 2024

10/10 Excellent

Suresh, Brewster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, helpful staff.
Stayed 1 night in May 2024

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so helpful and kind and the stay was very comfortable and clean
Stayed 1 night in Apr 2024

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024

10/10 Excellent

Myounghoon

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in May 2024
Response from Alva Nava on 14 May 2024
Hello,Thank you for taking the time to complete this survey. We are happy to hear you enjoyed your stay with us. Please come back to see us the next time you visit Buena Park.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
The service
Stayed 1 night in Apr 2024
Response from Alva Nava on 10 May 2024
Hello Claudia,Thank you so much for taking the time to leave us a great review. We are happy to hear you enjoyed your stay with us. Please come back to see us the next time you visit Buena Park.

10/10 Excellent

Jinamao

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our hotel experience. It is an updated place within a great location right off the highway. The walls were a little thin. We were by elevators and could hear the chime everytime the doors were in use. We would return back because it was clean and all the staff were very friendly.
Stayed 3 nights in Apr 2024
Response from Alva on 3 May 2024
Hello Jinamao,Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. Please come back to visit us again

8/10 Good

jennifer

Travelled with family
Liked: Cleanliness
Checking in got an “upgrade” which was really a handicapped room with roll in shower, not an upgrade- room ok- not sure why room freshening is every other day- breakfast is just sad- not worth going down for- maintenance guy walked in day one- no knock- nada….street noise and neighbors- thin walls- location not convenient to really anything.
Stayed 3 nights in Apr 2024
Response from Alva Nava on 2 May 2024
Hello Jennifer,Thank you for taking the time to leave us a review. I am sorry to hear you did not enjoy your stay with us. We really pride ourselves and definitely not our standard. We truly apologize for the inconvenience. Please give us another chance the next time you visit Buena Park.

10/10 Excellent

Amir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very good breakfast
Stayed 4 nights in Apr 2024
Response from Alva Nava on 2 May 2024
Hello Amir,Thank you so much for taking the time to leave us a great review. We appreciate it. Please come back to see us the next time you visit Buena Park.

10/10 Excellent

Vanessa

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Alva Nava on 2 May 2024
Hello Vanessa,Thank you so much for taking the time to leave us a great review. We appreciate it. Please come back to see us the next time you visit Buena Park.

6/10 Okay

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Alva Nava on 23 Apr 2024
Hello Jennifer,Thank you so much for taking the time to complete a survey on your stay. Please come back to see us the next time you visit Buena Park.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Alva Nava on 23 Apr 2024
Hello Andrew,Thank you so much for taking the time to complete a survey on your stay. We are happy to hear that you enjoyed your time at our property. Please come back to see us the next time you visit Buena Par

10/10 Excellent

jerry lewis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome
Stayed 1 night in Apr 2024
Response from Alva Nava on 20 Apr 2024
Hello Jerry Lewis,Thank you for taking the time to complete this survey. We are happy to hear you enjoyed your stay. Please come back to see us the next time you visit Buena Park.

10/10 Excellent

Rosely

Travelled with partner
Liked: Staff & service, property conditions & facilities
You pay for what you get . Yes I payed a few more hundred dollars, but the cleanliness and elegance is worth it . Sometimes you hear people walking on the top floor, but not all the time . The bed is clean and very comfortable . The hotel and room smells great . The restroom is very clean . Love that it includes breakfast and coffee with big dinning area. Lastly, the reception gentleman were very nice and helpful. Thank you !
Stayed 3 nights in Apr 2024
Response from Alva Nava on 20 Apr 2024
Hello Rosely,Thank you for taking the time to complete this survey. We are happy to hear you enjoyed your stay. Please come back to see us the next time you visit Buena Park.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Really good stay
Stayed 1 night in Apr 2024
Response from Alva Nava on 20 Apr 2024
Hello Cynthia,Thank you for taking the time to complete this survey. We are happy to hear you enjoyed your stay. Please come back to see us the next time you visit Buena Park.

8/10 Good

DAEHO

Liked: Cleanliness, staff & service, property conditions & facilities
CLEAN
Stayed 7 nights in Apr 2024
Response from Alva Nava on 20 Apr 2024
Hello Daeho,Thank you for taking the time to complete this survey. We are happy to hear you enjoyed your stay. Please come back to see us the next time you visit Buena Park.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didnt like the room position. It was too much noise during night.
Stayed 3 nights in Apr 2024
Response from Alva Nava on 20 Apr 2024
Hello William,Thank you for taking the time to complete this survey. We are sorry to hear you did not enjoy your stay. Please give us another chance the next time you visit Buena Park.

10/10 Excellent

Roberta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for families, quiet area and very clean.
Stayed 3 nights in Apr 2024
Response from Alva Nava on 20 Apr 2024
Hello Roberta,Thank you for taking the time to complete this survey. We are happy to hear you enjoyed your stay. Please come back to see us the next time you visit Buena Park.

10/10 Excellent

Cecilia

Stayed 1 night in Apr 2024
Response from Alva Nava on 2 May 2024
Hello Cecilia,Thank you so much for taking the time to leave us a great review. We appreciate it. Please come back to see us the next time you visit Buena Park.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here! Definitely coming back.
Stayed 1 night in Apr 2024
Response from Alva Nava on 10 Apr 2024
Hello Sarah,Thank you for taking the time to complete a survey on your stay. We are so happy you gave us a 5 out of 5. Please come back to see us the next time you visit Buena Park.

10/10 Excellent

Amie

Liked: Property conditions & facilities
Nice stay
Stayed 1 night in Mar 2024
Response from Alva Nava on 9 Apr 2024
Hello,Thank you for taking the time to complete a survey on your stay. Please come back to visit us the next time you visit Buena Park.

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Alva Nava on 10 Apr 2024
Hello Claudia,Thank you for taking the time to complete a survey on your stay. We are so happy you gave us a 5 out of 5. Please come back to see us the next time you visit Buena Park.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Alva Nava on 10 Apr 2024
Hello Amanda,Thank you for taking the time to complete a survey on your stay. We are so happy you gave us a 5 out of 5. Please come back to see us the next time you visit Buena Park.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Alva Nava on 9 Apr 2024
Hello,Thank you for taking the time to complete a survey on your recent stay. We are happy to hear that you enjoyed your stay with us. Please come back to see us the next time you visit Buena Park.

10/10 Excellent

Priscilla

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great Breakfast! Great pool. Heated is a plus.
Stayed 1 night in Apr 2024
Response from Alva Nava on 9 Apr 2024
Hello,Thank you for taking the time to complete a survey on your recent stay. We are happy to hear that you enjoyed your stay with us. Please come back to see us the next time you visit Buena Park.

6/10 Okay

Ashley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Alva Nava on 20 Apr 2024
Hello Ashley,Thank you for taking the time to complete this survey. We are happy to hear you enjoyed your stay. Please come back to see us the next time you visit Buena Park.

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Heard every footstep and furniture move of the person above us who also stayed up until 2am… For a new hotel these floors are below average for sound…
Stayed 1 night in Apr 2024
Response from Alva Nava on 9 Apr 2024
Hello,Thank you for taking the time to complete a survey on your recent stay. We are sorry to hear you did not enjoy your stay with us due to the noise from the surrounding rooms. Please give us another chance to make it right the next time you visit Buena Park.

10/10 Excellent

Paul, Soulsbyville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It reminded me of all of the other facilities i have stayed at. Great.
Stayed 1 night in Apr 2024
Response from Alva Nava on 6 Apr 2024
Hello,Thank you for taking the time to complete this survey. We are happy to hear that you enjoyed your stay with us. Please come back to see us the next time you visit Buena Park.

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 9 nights in Mar 2024
Response from Alva Nava on 6 Apr 2024
Hello,Thank you for taking the time to complete this survey. We are happy to hear that you enjoyed your stay with us. Please come back to see us the next time you visit Buena Park.

10/10 Excellent

Neetu

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 2 nights in Mar 2024
Response from Alva Nava on 6 Apr 2024
Hello,Thank you for taking the time to complete this survey. We are happy to hear that you enjoyed your stay with us. Please come back to see us the next time you visit Buena Park.

10/10 Excellent

Hyunah

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and roomy
Stayed 3 nights in Mar 2024
Response from Alva Nava on 6 Apr 2024
Hello,Thank you for taking the time to complete this survey. We are happy to hear that you enjoyed your stay with us. Please come back to see us the next time you visit Buena Park.

6/10 Okay

Lyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. We've stayed at many Hampton Hotels and for some reason when we arrived our hotel room wasn't ready...not sure why but we appreciate the kindness help that we received.
Stayed 3 nights in Mar 2024
Response from Alva Nava on 6 Apr 2024
Hello,Thank you for taking the time to complete this survey. We apologize for the delay on your room. We truly appreciate your patience. Please come back to see us the next time you visit Buena Park.

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Alva Nava on 6 Apr 2024
Hello,Thank you for taking the time to complete this survey. We are happy to hear that you enjoyed your stay with us. Please come back to see us the next time you visit Buena Park.

8/10 Good

Clarissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the big rooms. I like their pet policy. Overall amazing experience. Just the breakfast could be a little more flexible.
Stayed 2 nights in Mar 2024
Response from Alva Nava on 6 Apr 2024
Hello,Thank you for taking the time to complete this survey. We are happy to hear that you enjoyed your stay with us. Please come back to see us the next time you visit Buena Park.

10/10 Excellent

John Marc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best to stay
Stayed 1 night in Mar 2024
Response from Alva Nava on 6 Apr 2024
Hello,Thank you for taking the time to complete this survey. We are happy to hear that you enjoyed your stay with us. Please come back to see us the next time you visit Buena Park.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great the only thing is I wish the bathroom had locks
Stayed 1 night in Mar 2024
Response from Alva Nava on 6 Apr 2024
Hello,Thank you for taking the time to complete this survey. We are happy to hear that you enjoyed your stay with us. Please come back to see us the next time you visit Buena Park.

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, lots of space good size tv we Wii be back
Stayed 1 night in Mar 2024
Response from Alva Nava on 6 Apr 2024
Hello,Thank you for taking the time to complete this survey. We are happy to hear that you enjoyed your stay with us. Please come back to see us the next time you visit Buena Park.

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and were quick with room service.
Stayed 2 nights in Mar 2024
Response from alva on 27 Mar 2024
Hello,Thank you so much for leaving us a great review. We are happy to hear you enjoyed our hotel. Please come back to see us the next time you visit Buena Park.

10/10 Excellent

Kimberly

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel and great value for the price
Stayed 1 night in Mar 2024
Response from Alva on 22 Mar 2024
Hello,Thank you so much for leaving us a great review. We are happy to hear that you enjoyed your stay with us. Please come back to see us the next time you time you visit Buena Park.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and easily accessible
Stayed 1 night in Feb 2024
Response from Alva on 22 Mar 2024
Hello,Thank you so much for leaving us a great review. We are happy to hear that you enjoyed your stay with us. Please come back to see us the next time you time you visit Buena Park.

10/10 Excellent

Taconna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay .me and my daughter had a great time. The hotel was clean and spacious . Continental breakfast was good. Only thing is the walls is light you hear everybody walking up and down the hallways and above you. besides that I will come back every time when I’m going to Disney or Knott’s.
Stayed 3 nights in Mar 2024
Response from Alva on 19 Mar 2024
Hello,Thank you for your talking the time to leave us a great review. We happy to hear that you enjoyed our hotel. Please come back to visit us the e next time you are in Buena Park.

6/10 Okay

Carlos

Stayed 1 night in Mar 2024
Response from Alva Nava on 9 Apr 2024
Hello,Thank you for taking the time to complete a survey on your stay. Please come back to visit us the next time you visit Buena Park.

10/10 Excellent

Meagan

Stayed 3 nights in Mar 2024
Response from Alva on 19 Mar 2024
Hello,Thank you for your talking the time to leave us a great review. We happy to hear that you enjoyed our hotel. Please come back to visit us the e next time you are in Buena Park.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2024
Response from Alva on 19 Mar 2024
Hello,Thank you for your talking the time to leave us a great review. We happy to hear that you enjoyed our hotel. Please come back to visit us the e next time you are in Buena Park.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great coffee and breakfast 👍
Stayed 2 nights in Mar 2024
Response from Alva Nava on 12 Mar 2024
Hello,Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. Please come back to visit us the next time you visit Buena Park.

6/10 Okay

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Nice and friendly. Not happy with the room. Clean and nice setup. The problem we had was the extremely loud humming all night from some kind of machine. We could not sleep.
Stayed 1 night in Mar 2024
Response from Alva Nava on 13 Mar 2024
Hello,Thank you for your taking the time to leave us a review. We are sorry to hear you did not enjoy your stay due to a loud humming noise. We really pride ourselves and definitely not our standard. We apologize for the inconvenience. Please give us another chance to make it right the next time you visit Buena Park.

10/10 Excellent

Laurie J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient to Knott's Berry Farm and other attractions, and near the freeway for eacy access.
Stayed 3 nights in Feb 2024
Response from Alva Nava on 9 Mar 2024
Hello,Thank you so much for leaving us a great review. We are happy to hear that you enjoyed your stay with us. Please come back to see us the next time you visit Buena Park.

6/10 Okay

sumit

Liked: Cleanliness
You can hear noise from another rooms. We were listening to foot-steps above us / person coughing - above/next to our room. Overall clean / good breakfast but noise factor is something i do not like.
Stayed 2 nights in Feb 2024
Response from Alva Nava on 8 Mar 2024
Hello,We are sorry to hear that you did not enjoy your stay with us due to noise from the surrounding rooms. We really pride ourselves and definitely not our standard. Please give us another chance to make it right the next time you visit Buena Park.

10/10 Excellent

Brittany

Stayed 2 nights in Mar 2024
Response from Alva Nava on 6 Mar 2024
Hello,Thank you so much for leaving us a great review. We are happy to hear that you enjoyed your stay with us. Please come back to see us the next time you visit Buena Park.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Alva Nava on 6 Mar 2024
Hello,Thank you so much for leaving us a great review. We are happy to hear that you enjoyed your stay with us. Please come back to see us the next time you visit Buena Park.