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Reviews of DoubleTree by Hilton Buena Park

4 out of 5
DoubleTree by Hilton Buena Park
7000 Beach Blvd, Buena Park, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1000 reviews" "
Rating 8 - Good. 242 out of 1000 reviews" "
Rating 6 - Okay. 91 out of 1000 reviews" "
Rating 4 - Poor. 55 out of 1000 reviews" "
Rating 2 - Terrible. 40 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Loredana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean safe hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Megan, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Christina, Port Orchard

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying at this property. Unfortunately the beds can be hit or miss, and the cable TV is a little wonky, but the rooms are nice, clean, and spacious. The pool gets five stars from our kiddo and the staff is always friendly.
Stayed 4 nights in May 2024

10/10 Excellent

Ricardo

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable! Will definitely be back.
Stayed 1 night in May 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in May 2024

10/10 Excellent

Xiomara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated rooms and great customer service
Stayed 1 night in May 2024

10/10 Excellent

Eric sanchez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and plenty of room in the one bedroom suite .
Stayed 1 night in May 2024
Response from Alex on 13 May 2024
Thanks for the feedback

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and helpful
Stayed 1 night in Apr 2024
Response from Alex on 13 May 2024
thanks for the feedback

10/10 Excellent

Fernando

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was fairly new and clean, staff was very professional.
Stayed 2 nights in May 2024
Response from Alex on 13 May 2024
thanks for the feedback

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location clean facilities
Stayed 3 nights in May 2024
Response from alex on 8 May 2024
Thanks for the feedback

8/10 Good

Jin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Clean.
Stayed 4 nights in May 2024
Response from alex on 8 May 2024
Thanks for the feedback

10/10 Excellent

Loredana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff.
Stayed 1 night in Mar 2024
Response from alex on 8 May 2024
Thanks for the feedback

10/10 Excellent

Loredana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, convenient. Staff is nice.
Stayed 1 night in Apr 2024
Response from alex on 8 May 2024
Thanks for the feedback

10/10 Excellent

Aairona, Glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice, very clean and the staff was very friendly.
Stayed 1 night in Apr 2024
Response from alex on 8 May 2024
Thanks for the feedback

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from alex on 8 May 2024
Thanks for the feedback

8/10 Good

Seungho

Travelled with family
Liked: Cleanliness, staff & service, amenities
It is a little bit loud sound on the highway.
Stayed 1 night in Apr 2024
Response from Alex on 3 May 2024
Thank you for the feedback

6/10 Okay

Jessika, Stockton

Business traveller, Travelled with group
Free breakfast was stated in the booking but didn’t offer it when requested.
Stayed 1 night in Apr 2024
Response from Alex on 3 May 2024
Thank you for the feedback

6/10 Okay

Constancia

Stayed 2 nights in Apr 2024
Response from Alex on 3 May 2024
Thank you for the feedback

10/10 Excellent

Daryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and hot tub
Stayed 1 night in Apr 2024
Response from Alex on 3 May 2024
Thank you for the feedback

8/10 Good

Ron

Travelled with partner
Liked: Staff & service, property conditions & facilities
Rooms near the freeway like ours were very noisy, also had trouble controlling the air in the room.
Stayed 1 night in Apr 2024
Response from Alex on 3 May 2024
Thank you for the feedback

10/10 Excellent

JS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean!
Stayed 4 nights in Apr 2024
Response from Alex on 3 May 2024
Thank you for the feedback

10/10 Excellent

Laura

Stayed 2 nights in Apr 2024
Response from Alex on 21 May 2024
Thank you for the feedback

10/10 Excellent

Rianna

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Apr 2024
Response from Alex on 3 May 2024
Thank you for the feedback

2/10 Terrible

veronica

Stayed 1 night in Apr 2024
Response from Alex on 15 May 2024
Thank you for your feedback

10/10 Excellent

Yoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Alex on 24 Apr 2024
Thank you for your feedback.

10/10 Excellent

Devina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They asked which floor I wanted to be on.
Stayed 1 night in Apr 2024
Response from alex on 22 Apr 2024
Thank you for the feedback

10/10 Excellent

Britney Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having things walking distance
Stayed 1 night in Mar 2024
Response from alex on 22 Apr 2024
Thank you for the feedback

10/10 Excellent

Traci

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property with incredibly friendly staff. Breakfast was delicious too! The only downside to property is that it is on a very congested busy street and it’s difficult to get in/ out of the parking lot.
Stayed 1 night in Mar 2024
Response from Alex on 18 Apr 2024
Thank you for taking the time to give us some feedback,

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a very convenient location, just off the road, one of the things that makes it unique is its cookies.
Stayed 3 nights in Apr 2024
Response from Alex on 18 Apr 2024
Thank you for taking the time to give us some feedback,

8/10 Good

Lorena

Stayed 1 night in Apr 2024
Response from alex on 8 May 2024
Thanks for the feedback

6/10 Okay

Melody

Liked: Staff & service
The staff was not prompt in bringing linens. They actually forgot us for 24 hours. There was dirty Band-Aids in the hot tub. It had an eerie filling to the whole hotel, but it was clean in the common areas. The shower wasn’t clean when we got to our room Very limited options
Stayed 4 nights in Mar 2024
Response from Alex on 18 Apr 2024
Thank you for taking the time to give us some feedback,

8/10 Good

Medwin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Alex on 18 Apr 2024
Thank you for taking the time to give us some feedback,

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to several amusement parks
Stayed 1 night in Apr 2024
Response from Alex on 18 Apr 2024
Thank you for taking the time to give us some feedback,

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you’re doing Disneyland
Stayed 2 nights in Feb 2024
Response from Alex on 18 Apr 2024
Thank you for taking the time to give us some feedback,

10/10 Excellent

Kiana

Stayed 1 night in Mar 2024
Response from Alex on 3 May 2024
Thank you for the feedback

10/10 Excellent

Loredana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice staff!
Stayed 1 night in Mar 2024
Response from Alex on 18 Apr 2024
Thank you for taking the time to give us some feedback,

10/10 Excellent

YOUNG WHO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Alex on 18 Apr 2024
Thank you for taking the time to give us some feedback,

10/10 Excellent

Sundeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay with a good amount of amenities. Very close to Knott’s Berry Farm.
Stayed 2 nights in Apr 2024
Response from Alex on 18 Apr 2024
Thank you for taking the time to give us some feedback,

10/10 Excellent

Lucy

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room asked for room with patio I received a ground floor room with patio easy to bring my bag in. We were given warm cookies when checking in !
Stayed 1 night in Apr 2024
Response from Alex on 18 Apr 2024
Thank you for taking the time to give us some feedback,

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet did not fill up water. Had to keep taking off lid and twist black lid to let water into bowl.
Stayed 1 night in Apr 2024
Response from Alex on 18 Apr 2024
Thank you for taking the time to give us some feedback,

10/10 Excellent

Kiwoong, La Palma

Stayed 1 night in Mar 2024
Response from Alex on 30 Mar 2024
Thank you for your feedback.

10/10 Excellent

George, Victorville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Alex on 30 Mar 2024
Thank you for your feedback.

2/10 Terrible

Karla

Stayed 1 night in Mar 2024
Response from Alex on 18 Apr 2024
Thank you for taking the time to give us some feedback,

10/10 Excellent

Jakiyah

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff was very nice and helpful, the location of this hotel was perfect. will be booking again soon
Stayed 2 nights in Mar 2024
Response from Alex on 30 Mar 2024
Thank you for your feedback.

8/10 Good

margaret

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there was a playground for small kids.
Stayed 1 night in Mar 2024
Response from Alex on 30 Mar 2024
Thank you for your feedback.

10/10 Excellent

Loredana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient safe
Stayed 1 night in Mar 2024
Response from Alex on 30 Mar 2024
Thank you for your feedback.

4/10 Poor

Jacquie

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness
The Lobby staff were super friendly and professional. My room was not clean. As soon as I sat on the bed I thought I saw a bug, but it was a piece of dried up cookie on the floor in plain view. Also, there was hair in the shower on the walls and on the soap dispenser. Absolutely disgusting.
Stayed 2 nights in Mar 2024
Response from Alex on 18 Apr 2024
Thank you for taking the time to give us some feedback,

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Alex on 5 Mar 2024
Thank you for the feedback

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Alex on 5 Mar 2024
Thank you for the feedback

6/10 Okay

lynda, Corona

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Water from the ac upstairs pours over our door and soaked our carpet. Can’t really access the patio with getting wet.
Stayed 2 nights in Feb 2024
Response from Alex on 5 Mar 2024
Thank you for the feedback