Basic Double or Twin Room (Walking Tour Included) | In-room safe, iron/ironing board, rollaway beds, free WiFi

Reviews of Star City Hotel

3 out of 5
Star City Hotel
14, Istvan Utca, Budapest

Reviews

7.6

Good

Rating 10 - Excellent. 99 out of 458 reviews" "
Rating 8 - Good. 215 out of 458 reviews" "
Rating 6 - Okay. 100 out of 458 reviews" "
Rating 4 - Poor. 29 out of 458 reviews" "
Rating 2 - Terrible. 15 out of 458 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Muhammad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel,spacious room,cleanliness was good,breakfast was fine.
Stayed 1 night in Aug 2023

10/10 Excellent

Akio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and good breakfast
Stayed 8 nights in Aug 2023
Response from Mili on 2 Sept 2023
Dear Esteemed Guest,Allow us to extend our heartfelt gratitude for choosing Star City Hotel*** as your destination for a quiet and delightful retreat.We are thrilled to learn that You found your stay to be a haven of tranquility and that our breakfast was a highlight of your visit. Cleanliness, property conditions, and guest satisfaction are our top priorities, and it's rewarding to hear that You appreciated our efforts.Our dedicated team at Star City Hotel*** takes immense pride in ensuring that your experience is nothing short of exceptional. We are committed to providing You with memorable moments and exceptional service during your stay.Thank You for your kind words, and we eagerly await the opportunity to welcome You back again.Warm regards,Star City Hotel*** Staff

4/10 Poor

Stephen

Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were immaculately clean. Front desk service was pleasant and accommodating. Breakfast was included which was a nice bonus. Walking distance to the train station and the river.
Stayed 2 nights in Jul 2023
Response from Tibi on 13 Jul 2023
Dear valued Guest,Thank you for your lovely review about your stay at Star City Hotel***.I am delighted to read, that you enjoyed your stay, here with us.I very much hope we will have the pleasure of welcoming you back to Star City Hotel again soon.Best regards,Pintér TiborSupervisor

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Worried on the way to the room, but acceptable
The room was clean and fine for an overnight stay for my family. Walking to our room, we saw that the carpets in the hallway were filthy and were concerned that the room would be the same. The room was acceptable.
Stayed 1 night in Jun 2023
Response from Tibi on 25 Jun 2023
Dear valued Guest,Thank you for taking your time to give feedback of your recent stay at Star City Hotel***It is nice to see you enjoyed your stay overall. We are constantly into improving our hotel interior, however we can not make full renovation in one time, as it would mean to close the Hotel temporarily. To change the outdated carpet of the corridor is definiately on the list.We hope we can welcom you and your family back in the nearest future.Best regards,Star City Hotel***

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Tbh the hotel was lovely, the staff were super friendly and very nice, my room was next to one of the lifts and it made a really loud, annoying noice every time someone called the lift which was very loud and extremely annoying but other than that it done everything you would expect
Stayed 3 nights in May 2023

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Air conditioning was horrendous we both had a bad cough for 2 days afterwards
Stayed 2 nights in Apr 2023

6/10 Okay

Sandesh

Stayed 3 nights in Mar 2023

10/10 Excellent

Kok Ying

Stayed 1 night in Oct 2022

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Star Hotel had a certain 'twinkle'
I and a friend had an enjoyable 5-night stay. We found all staff (front of house, catering and cleaning) to be friendly and attentive. When i had a little issue with my room, reception had no hesitation in moving me once availability allowed. Was pleased to have both a working safe and fridge in the room along with other comforts you would expect from a good, 3-star hotel. All areas of the hotel were clean and tidy and the breakfast, although possibly a little repetitive, was both abundant and tasty.
Stayed 5 nights in Sep 2022

6/10 Okay

Andranik

Business traveller
Ok in general
The room is corresponding to the photos. It is standard and quite clean and spacious. The breakfast was really poor, it was obvious they tried to make economy on a single things there.
Stayed 1 night in Sep 2022

10/10 Excellent

sheikh

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from David on 14 Sept 2022
Dear Guest,Thank you very much for your kind rate from your last stay.See you on your next trip!Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel and room were clean. Location was ok, about 10mins walk to metro and close to the city park. Breakfast was continental so that was ok. Staff helpful and friendly. I'd say overall good for the price.
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Location is great, about a 15-20 minute bus ride into the city and popular tourist attractions. Staff were helpful, printed out my boarding pass, and helped with directions. Thats where the pros end. On my booking I asked for 1 double bed, as I was traveling alone. When I checked in, I was given a room with 3 twin beds. When asked to make a change staff said that roooms were full, despite me booking a room with 1 bed. Staff said would have to ask hosekeeping to push twin beds together . Housekeeping did not do that until 2nd night of stay. Still did not sleep in the bed, as huge crack in the middle. Housekeeping is very loud in the mornings, so you ca not sleep in. Hotel. should be ahshamed of breakfast. It is the same food everyday, just 2 options, eggs and sausage, plus whatver bread they have out!! Once I went down 30min before breakfast ended and there was no food, and no one was refilling it. Bathroom is small, no amentities like tea, cofee, or water. I would never stay here again. Okay for one night. But really uncomfotarble, old, and shabby.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next keleti metro station from this metro its easy to go everywhere There is too so many buses for everywhere
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities
Clean and close to the public transport . Staff were OK
Stayed 7 nights in Jan 2020

8/10 Good

rod

Travelled with group
Liked: Cleanliness
Decent
Decent stay here as part of a stag party. Value for money, comfort is ok but not great, but that was just mainly due to the pillows provided. I’m sure if we complained they’d have given us more but we didn’t want to hassle them as they were really nice, and we were too drunk or sitting on the toilet most of the time to string up a conversation about it. Missed breakfast every morning, so can’t review that, although one of the lads said it was decent. It’s about 4000-5000 HUF for a taxi home from the ruin bars, half that if you want a violent argument with the driver, and times that by about 10 if you’re too drunk to count your own money. The city is generally cheap if you keep your wits about you and don’t ignore your internal warning signs when you’re out and about. The people are friendly, but there are also a lot of groups hanging about here and there looking to rip you off if you’re not careful. Was offered drugs and women nearly every 5 minutes, but lucky for me I decided years ago that both of these do my nut in. Visit Cofea Arabica (turn right out the hotel, second left - 100m on your right). 10 of us hammered pints there for 7 hours and the bill was only £150, and we all agreed the waitress has the best arse within our solar system.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Rooms allocated were below standard however on discussing this with vivienne she very quickly ensured apprpriate room was made available. The lower level of the hotel was very modern and appealing however the carpets upstairs were marked which made them look dirty. Breakfast excellent, just a pity they did not offer dinner or snacks.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Run-down hotel
The hotel is very run down. The carpets are extremely stained and dirty. At the minimum they should replace them. The room was very small for 4 people. We could barely open our bags. It’s ok for a few nights stay for the price, but probably not for longer. Also, every time you leave the hotel you have to leave your key and when you come back you have to wait for then to show up to give you your key back. There isn’t much around the area. Not even restaurants to eat. Wouldn’t stay here again
Stayed 4 nights in Aug 2019

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay! Near train station and restaurant.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

José Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019

6/10 Okay

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
A/C works
the hotel should be cleaner, lots of hair in the shower. the airconditioning works well. shower was plugged up
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad maintenance, poor cleanliness, not what I expected
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Despite proving that my flight had been cancelled which meant I lost my booking for the night I found it quite unreasonable that they weren’t prepared to change the dates so I could use on my return to Budapest The hotel basically got 55 pound of my money for doing absolutely nothing which I feel it’s completely wrong So for that reason I wouldn’t book or use this hotel again Very very disappointing
Stayed 1 night in Jul 2019

8/10 Good

Katarzyna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Very basic room
Excellent customer service, great breakfast. Room was very basic and cleanliness was very poor
Stayed 1 night in Jul 2019

8/10 Good

Thomas

Disliked: Amenities
I like the room size which was 2 rooms. I did not like the location. It felt dangerous.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super gem of a hotel! Would definitely return.
Incredible value for money. Well cleaned rooms with all the necessary amenities. Great staff too (printed off my boarding pass after check out because I lost mine). Breakfast is also outstanding given the cost of the booking - fresh food and a very nice range. Highly recommended!
Stayed 1 night in Jul 2019

10/10 Excellent

Cin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small nice and clean hotel. Close to walk to where i need to go.
Stayed 1 night in Jul 2019

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Nice that it had individual beds for teenagers who don’t always want to share and nice breakfast selection.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast service was excellent; mattress not so much.
Stayed 4 nights in Apr 2019

2/10 Terrible

Safir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant
It was the worst basic breakfast i have see which it was horrible to look at uncooked and unpleasant the room was uncomfortable the male receiption was arrogant at check in payed for parking over charged parking on street no hotel parking it was with regret to stay at this awful hotel
Stayed 1 night in Apr 2019

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Great hotel, very close to Keleti Palyuadvar train stn. Excellent staff. Good breakfast.
Stayed 2 nights in Feb 2019

4/10 Poor

Nancy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Hotel we've stayed in! The pictures are so deceiving. The staff were so lovely and helpful and the breakfast was acceptable for a 3stars hotel. But the room was far different from the pictures. The room was poorly furnished and needs lighting, the closet is so small for a triple room (we booked 3 beds room, we got a double bed with a single bed). The wc needs renovation and they don't change the bed sheets daily. On top of all the above, we woke up at 3am in the morning on the sound of the TV in our room that turned on suddenly alone, loudly, we turned it off but it kept on turning on again! and this kept on happening during all our stay. The hotel is close to a main metro station and we didn't have any problem with the public transportation access, but the neighborhood is not friendly at night, we encountered drunk guys on our way back one night and they started shouting suddenly and it was so scary. I do not recommend this hotel to anyone!
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good location, friendly staff, great breakfast, great value.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Nice clean hotel .breakfast was nice and a good variety.hotel staff helpful and friendly. Close to most things .bus in and out of city centre or a 20 min walk
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel in a good location. The rooms were okay, although you can hear your neighbor breathing. The bathroom was loud and kept making noises.
Stayed 2 nights in Nov 2018

6/10 Okay

Muhammad Mushahid

Liked: Cleanliness, staff & service
A worst Trip of Budapest
It was a worst stay ever in my life in Europe. The hotel staff was friendly but the facilities provided by the hotel was not up to the mark. Breakfast was not delighted.
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Low Cost Hotel
Perfect for students or travelers, towels were clean but smelt like they had been washed in dirty water, breakfast was spicy sausage, and there were no restaurant facilities at the hotel. The only positive was the staff who were helpful and friendly.
Stayed 3 nights in Sep 2018

4/10 Poor

NINA

Disliked: Property conditions & facilities, room comfort
Sucks!
Stayed 2 nights in Sep 2018

10/10 Excellent

Luiz, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!!
Very nice hotel and room, the receptionist was very kind and helpful!!
Stayed 1 night in Sep 2018

6/10 Okay

Valery

Good breakfast, convenient working hours, but in general the room was not very clear, some repair and renovation are required
Stayed 1 night in Sep 2018

8/10 Good

James

The location was good just over five minutes from the main railroad station and metro. Very quite area.My room was pretty small. Excellent breakfast but extremely crowded most mormings.
Stayed 6 nights in Aug 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2018

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
Loved Budapest
We enjoyed the area and the hotel was very comfortable and they were very welcoming. Laszlo in particular looked after us and all the other guests with great care and patience.
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the desk gave extra service. They really went out of their way making phone calls for me just for my purchase of a small souvenir. I cannot say enough about their excellent service
Stayed 2 nights in Jul 2018

8/10 Good

Nilu

Liked: Cleanliness, staff & service, room comfort
Staff is very helpful
This is a good hotel with friendly staff but the place of hotel is not convenient.
Stayed 2 nights in Jul 2018