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The staff when we checked in was so nice and tried her best to help us since we arrived so early, the only thing that i am not satisfied was their buffet breakfast, not enough variety of food to choose from.and we need to ask the staff for refill and it took time for the cook to arrive to cook our omelet and waffle but otherwise the.location and facility is superb
The place is very well located. It is modern and very clean. The room for 3 people have a king bed and a sofa bed The only inconvenient is the sofa bed which was extremely uncomfortable with springs barely covered with protective padding. That fact makes impossible sleeping especially for those that constantly move while resting. Other than that, we really liked the hotel.
The location is great in the middle of old town and the hotel is clean. Would definitely stay there again. There is a small corner in the lobby that serves snacks and other necessities.
This is a modern, central, well-managed 4-star (by interrnational standards) hotel. My room was comfortable and well-equipped, the reception staff was helpful and the bar had a nice menu of drinks and food. I enjoyed my stay and will stay again next time I visit. I am a business traveller.
There are so many dining options right out the hotel. It is very walkable. The taxis are all a scam and the hotel has a sign warning about it. But you also cannot drink the tap water in Bucharest. The hotel said it was safe to bathe in but they did not recommend using it for drinking or brushing teeth. I appreciated the honestly and there is a small grocery store near by so we bought bottled water. The hotel was very nice.
angelina
Stayed 2 nights in Nov 2023
8/10 Good
Ashlena
2 Jan 2024
Liked: Staff & service, room comfort
Ashlena
Stayed 2 nights in Dec 2023
6/10 Okay
Ashlena
2 Jan 2024
Liked: Staff & service, room comfort
Disliked: Cleanliness
Just an average hotel
Great location, well sized rooms, average breakfast, terribly old towels and bad daily house keeping service.
Ashlena
Stayed 1 night in Dec 2023
Response from Sabina on 3 Jan 2024
Dear guest, Thank you for your feedback following your recent with us.We are very sorry to see the quality of your stay was not as good as you may have expected. Your feedback is very valuable to us as it helps us improve our service for all our future guests. Your comments have been taken on board and necessary measures will be implemented wherever applicable. We hope to have the pleasure to welcome you once again. Best regards, SabinaFront Office
The front desk was very helpful, especially Bianca and Anna who helped us make train ticket reservation and print the tickets on paper.
Also the breakfast was good and the staff friendly and helpful!
The room was very clean, the shower worked well, the water didn’t always get super hot- but that was fine with me. Overall great stay, bed was very comfortable!
This was a great stay overall, but the highlight for us was free use of 2 washes and 2 dryers for doing our laundry. No charge for this, other than buying laundry soap pods from the canteen. Check in and out was smooth, and the restaurant staff gave us ice when requested. Would stay again!