On out little trip around europe, we booked Moxy Frankfurt, then onto Moxy Brussels, we paid for Breakfast in both, it stated Breakfast starts at 6.30am, which was perfect for us, as we had early trains to catch,
No issues with the frankfurt accommodation, but when we went down at 6.30 at Moxy Brussels, we got told due to it being a weekend Breakfast starts at 7am. I mentioned we had to leave hotel at 6.50 and had paid for breakfast.
Reply back was it opens at 7am, so nothing they can do.
No alternative was offered like muffins, or even a refund.