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Reviews of Motel 6 Brunswick, GA

2 out of 5
Motel 6 Brunswick, GA
3040 Scarlett Street, Brunswick, GA

Reviews

5.8
Rating 10 - Excellent. 72 out of 422 reviews" "
Rating 8 - Good. 87 out of 422 reviews" "
Rating 6 - Okay. 84 out of 422 reviews" "
Rating 4 - Poor. 72 out of 422 reviews" "
Rating 2 - Terrible. 107 out of 422 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
UNBELIEVABLE! I DO NOT recommend staying at this motel! My last stay, just ended Sun., was the 2nd time I had black mold in my bathroom trash can. I didn't check it when i got there, shame on me. I breathed that for at least a day and a half. Because of anothers actions, i am now "barred" from this motel, which was a blessing. Housekeeper accused me of throwing the trash can at her when i was trying to "show" her what was in it. If this motel had a negative rating choice, i would choose as high as i could go. Yes, corporate was notified the same time. Nasty!
Stayed 2 nights in May 2024
Response from AJ on 8 May 2024
sorry for trouble

10/10 Excellent

Teresa

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for a clean comfy room.
Stayed 1 night in May 2024
Response from AJ on 6 May 2024
Thank You for your stay

4/10 Poor

Stacey

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold and flys.
Stayed 3 nights in May 2024
Response from AJ on 8 May 2024
sorry for trouble

2/10 Terrible

Cissy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They threatened to kick us out over our Alzheimer's mother needing new bedding two nights in a row on top of the fact that they have cockroaches in both rooms we had it was horrible the people were rude and the floor is even leaking under the toilets water stuff was and we told them and they said just put a towel under the door to keep the bugs out
Stayed 3 nights in May 2024
Response from AJ on 5 May 2024
sorry for the inconvenience

2/10 Terrible

Cissy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They threatened to kick us out because we had to get cleaned bedding because Grandma has altimeters and wet the bed and they had cockroaches bad more than a dozen in two days and we told them they said but a towel in front of the door so they don't get in they was everywhere in the room and not at front door
Stayed 2 nights in May 2024
Response from AJ on 4 May 2024
sorry for the trouble will look into this matter

4/10 Poor

Kerri Kay

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No towels in the bathroom had to request which I think is basic. The bathtub was horrible plaster and patches all over. It needed to be tossed out. The room was decent but the cigarette holes in the bedspread was absolutely terrible. That can be replaced people shouldn’t have to deal with that. They should take more pride in the condition of their property.
Stayed 1 night in Apr 2024
Response from AJ on 29 Apr 2024
sorry about that will look into this and fix itthank you

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location plus it's not too expensive which is great
Stayed 1 night in Apr 2024
Response from AJ on 29 Apr 2024
thank you

2/10 Terrible

Raydelle

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The first room assigned was mildewed, smelled horrible and had ripped bedding. The second room reeked of smoke. I will say however that the attendant was very helpful to reassign rooms and agree to a refund from Expedia.
Stayed 1 night in Apr 2024
Response from AJ on 29 Apr 2024
sorry for inconvenience

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aj on 6 Apr 2024
thank you

10/10 Excellent

cliftonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm enjoying my stay
Stayed 28 nights in Feb 2024
Response from AJ on 30 Mar 2024
Thank for Your Stay,

10/10 Excellent

Tayla

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2024
Response from Aj on 30 Mar 2024
Thank You For Your Stay With us.

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place was horrible. The room smelled like cigarettes, pot and mildew. The comforters on the bed had stained and patches the bathroom- the tub was black from mold and scratches and god knows what else and the top of the toilets wasn’t even on properly. We stayed less than 2 minutes and returned the key and got a refund. People hanging out in the parking lot. Just not a good scene . Should have known better when the door was locked to office and you had to speak to the office person through a small window like you find at a train station ticket window
Stayed 1 night in Mar 2024
Response from Aj on 30 Mar 2024
Sorry for inconvenience will look into the matter and fix all things.Thank You

4/10 Poor

Robert

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This motel is in bad shape, looks neglected, and it does not help that it is located adjacent to an abandoned property. The bath/shower plumbing does not work well, the bed had no decorative top spread, the towels looked dirty (one was very discolored). Also, there was no shampoo. Probably the worst Motel 6 I've stayed at.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Robert,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 Good

Roger

Disliked: Cleanliness, amenities, property conditions & facilities
The price was certainly good, but you get what you paid for. Hole in bathroom wall. There are no lamps in the room; just one large florescent on the wall. You can't read anywhere.
Stayed 1 night in Feb 2024
Response from Aj on 24 Feb 2024
sorry for disappointment while your stay,have noted and thinks are fixed.Thank You

4/10 Poor

Andrei

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 22 Feb 2024
Hi Andrei,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Ronnie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last Place I Will Book In Future
Walked into the room roaches dead on the floor. Went to bathroom roaches crawling around. Got up next day to get a shower no hot water. Was told had to leave it running for about 10 minutes. Also had no bathing linens towels, wash cloths or anything. I actually took a complete shower and left it running while I went to the front office I’m as far in the back as possible and never had hot water. Was told there was nothing they could do about it
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Ronnie,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 Good

Nina

Stayed 1 night in Jan 2024
Response from Aj on 30 Mar 2024
Thank You

8/10 Good

Philip

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024
Response from Aj on 24 Feb 2024
Thank You

6/10 Okay

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very helpful. It took a few rooms to get the right one, no ac, no tv, etc...
Stayed 2 nights in Jan 2024
Response from Nancy Y. on 23 Jan 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 Poor

Sean

Disliked: Staff & service, amenities
Bathtub Poor and TV got only on channel tried to call front desk for a fix no answer.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 16 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Shannon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving to the property, the man up front was extremely friendly. However, upon checking into our room, we initially noticed that it looked like the only cleaning done, was changing the sheets. Later that night, my husband went to use the bathroom. When he shut the door, he noticed large amounts of what looked like blood, on 3/4 walls, the door, the floor, and the baseboards. The tub was brown/black, and there was visible, dried soap running down the walls of it, and we weren’t left any towels even if we’d wanted to shower in that mess. We went to the office, and somebody else was working, and not only did they act like they didn’t even believe us, but they wouldn’t even come look at it, provide me with gloves so I could clean it myself, and even refused to swap our room, claiming they had no other rooms available. There were SEVERAL visible rooms open. I’ve never had a stay at this location quite like this. This is my usual hotel, every time I’m in town, but I don’t think I’ll be back.
Response from General Manager on 5 Dec 2023
Dear Shannon,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from General Manager on 5 Dec 2023
Dear Emmanuel,We loved having you stay with us at Motel 6 Brunswick, GA. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

4/10 Poor

Katie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was in rough condition, faucet was covered in toothpaste, shower was painted and peeling. Everything was very dated.
Stayed 1 night in Nov 2023
Response from General Manager on 28 Nov 2023
Dear Katie,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Good

Joseph

Stayed 2 nights in Nov 2023
Response from General Manager on 5 Dec 2023
Dear Joseph,We loved having you stay with us at Motel 6 Brunswick, GA. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excellent

Brena

Stayed 1 night in Oct 2023
Response from General Manager on 1 Nov 2023
Dear Brena,It was great to have you staying with us at Motel 6 Brunswick, GA and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

4/10 Poor

Phillip

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth the bargain price
Below basic. Floor was so dirty. Stopped and got Clorox wipes before touching anything. Shower was gross and stained. Riff-raff always loitering around. Bed was at least comfortable
Stayed 7 nights in Sep 2023
Response from General Manager on 9 Oct 2023
Dear Phillip,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on 8 Oct 2023
Dear Anthony,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

10/10 Excellent

Debra

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very friendly checked me in early .Very fast no wait time .Room very near parking.I felt safe,property was quiet.
Stayed 1 night in Oct 2023
Response from General Manager on 6 Oct 2023
Dear Debra,We are delighted that you decided to stay with us at Motel 6 Brunswick, GA during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room tv was broke. Moved me to another room and it had a water leak no one came to fix.
Stayed 7 nights in Sep 2023
Response from General Manager on 30 Sept 2023
Dear James,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

4/10 Poor

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy
The Motel 6 was very filthy bathtub has wholes in it, blood on the walls rtc!!!!
Stayed 1 night in Sep 2023
Response from General Manager on 12 Sept 2023
Dear Craig,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Terrible

shatoya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from General Manager on 1 Sept 2023
Dear Shatoya,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Terrible

Clifford

Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty bathroom
The bathroom was nasty it had a Old rag from just hanging in the shower old bar and soap stuck to the shower to the soap holder it had hair in the tub the toilet was kind of stopped up and all the paint in the tub was peeling off just a very nasty bathroom make you want to take a shower in the dark
Stayed 1 night in Aug 2023
Response from General Manager on 29 Aug 2023
Dear Clifford,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

4/10 Poor

Michele

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
This room was very run down. TV didn’t work and were told to watch on your phone… spent alot of $ there over the past 2-3 weeks… other rooms were much better!
Stayed 1 night in Jul 2023
Response from General Manager on 11 Jul 2023
Dear Michele,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Check-in was effortless. Desk clerk polite and efficient.
Stayed 1 night in May 2023
Response from Brand Experience Team on 31 May 2023
Hi David, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K. #Team6

2/10 Terrible

Cynthia

Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
The tub was peeling the shower walls too. Cigarette burns in bed spread!
Response from Brand Experience Team on 31 May 2023
Hi Cynthia, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

2/10 Terrible

Marcia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulling up to parking spot across from the pool I notice huge holes in the roof and a good bit of unsavory characters walking around. Upon entering motel room it smelled like marijuana and had dirty rings in bath tub. I returned to checkin and got my money back, I ended up staying at a different motel. I wouldn't suggest staying here unless your desperate. I've always stayed at Motel 6 anywhere I travel but this one in Brunswick Ga is not the same as others that's for sure.
Stayed 3 nights in Apr 2023
Response from Brand Experience Team on 17 Apr 2023
Hi Marcia,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Laurie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Nancy Y. on 1 Mar 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Terrible

Timothy

Stayed 1 night in Feb 2023
Response from General Manager on 30 Aug 2023
Dear Timothy,Thank you for bringing this matter to our attention. We are sorry that your experience at our hotel did not meet your expectations. Your satisfaction is important to us and we would like to apologize for the inconvenience caused.Sincerely,

2/10 Terrible

Tracy, Port Carling

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Booked over a long weekend and few options were available. Check in was pleasant and the attendant was helpful. Hotel was quite run down and needs a thorough cleaning. Sheets were clean but blankets and bedspread had cigarette burns. Attemps to upgrade but smells of cigarettes and other smoke. My friend was wolken up by loud and constant banging on neigbouring doors at 3am. My door wouldn't lock but at least the deadbolt worked.
Response from Nancy Y. on 1 Mar 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Elma

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom seems not being clean for months
Stayed 1 night in Feb 2023
Response from Nancy Y. on 1 Mar 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Timothy

Stayed 1 night in Feb 2023
Response from General Manager on 30 Aug 2023
Dear Timothy,Thank you for bringing this matter to our attention. We are sorry that your experience at our hotel did not meet your expectations. Your satisfaction is important to us and we would like to apologize for the inconvenience caused.Sincerely,

10/10 Excellent

Cybil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Stayed 2 nights in Feb 2023
Response from Nancy Y. on 1 Mar 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Gurry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Nancy Y. on 1 Mar 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Robin

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
It was a place to get off of the road and skeep
Stayed 1 night in Jan 2023
Response from Nancy Y. on 1 Mar 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 Okay

Hector

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Nancy Y. on 1 Mar 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 Good

Eddie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Brand Experience Team on 18 Jan 2023
Hi Eddie,Thank you for positively rating your stay!Lilith#Team6

8/10 Good

Odlanier

Business traveller
Liked: Cleanliness, staff & service
Is not a new hotel, but rooms are clean and comfortable. Easy access to the highway. Friendly staff.
Stayed 1 night in Jan 2023
Response from Brand Experience Team on 18 Jan 2023
Hi Odlanier,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 Okay

francis l

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness
Needs updating
Response from Brand Experience Team on 18 Jan 2023
Hi Francis,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

2/10 Terrible

Robert

Response from General Manager on 30 Aug 2023
Dear Robert,Thank you for bringing this matter to our attention. We are sorry that your experience at our hotel did not meet your expectations. Your satisfaction is important to us and we would like to apologize for the inconvenience caused.Sincerely

8/10 Good

Charles

Travelled with family
Liked: Staff & service, room comfort
Happy we stayed here.
Great place for the price. Floors were dirty though. Great location.
Stayed 1 night in Dec 2022
Response from Brand Experience Team on 18 Jan 2023
Hi Charles, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6