Studio Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board
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Reviews of Comfort Suites West Indianapolis - Brownsburg

2.5 out of 5
Comfort Suites West Indianapolis - Brownsburg
500 W. Northfield Dr., Brownsburg, IN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 357 out of 586 reviews" "
Rating 8 - Good. 183 out of 586 reviews" "
Rating 6 - Okay. 33 out of 586 reviews" "
Rating 4 - Poor. 12 out of 586 reviews" "
Rating 2 - Terrible. 1 out of 586 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean. The staff were friendly and helpful. I was in with a group of people with classic cars for an event. The parking was large and safe/secure which easily accomodated our needs. Local area has a nice selection of places to eat. Great experience!!
Stayed 3 nights in May 2024

10/10 Excellent

Mark

Business traveller
Clean and updated. Can hear highway traffic, but fine for a night or two.
Stayed 1 night in May 2024

8/10 Good

Susan G

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The kitchen staff were very helpful. The pool seemed clean and inviting. The room was excellent but I would have liked more coffee! The only thing I would really have changed, having a couple or even one bench outside the front Door!
Stayed 3 nights in May 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were good, clean, and comfortable. Breakfast was your typical continental spread, however one of the days there were so many people in the breakfast area that the employee was having trouble keeping the hot items (eggs, biscuits, potatoes, bacon) stocked. All in all the hotel was sufficient enough for our stay.
Stayed 4 nights in May 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Friendly staff. Would stay there again.
Stayed 3 nights in May 2024

10/10 Excellent

Taylor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice staff!
Stayed 2 nights in May 2024

8/10 Good

Rob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convince
Stayed 1 night in Apr 2024

10/10 Excellent

G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had friendly staff, clean facilities and was close to our destination. The breakfast was nice and the kitchen staff excellent.
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of options for dining
Stayed 1 night in Mar 2024

6/10 Okay

Kaycee

Travelled with family
Liked: Cleanliness, amenities
Overall it was an average stay. Typical door slamming and occasional running/talking you could hear late at night. The breakfast wasn't very good, especially if you have some dietary restrictions you can't eat the eggs or sausage but if we didn't have those then the breakfast would be fine for free. Bed was pretty comfortable and the bathroom could use some upgrades but was clean. Evening staff was friendly and morning staff let us check in early.
Stayed 2 nights in Mar 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Renovated. Quite nice.
Stayed 1 night in Mar 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As with other people’s complaints, you can hear the highway, but it’s really not enough to complain about. The rooms were spacious and clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel… updated clean and convenient.
Stayed 1 night in Mar 2024

10/10 Excellent

Darcey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish breakfast hours extended to 10. Also, first night no WiFi or TV until 9pm. Otherwise, lovely.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kristi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls kinda thin, but very nice.
Stayed 1 night in Mar 2024

10/10 Excellent

chris

Stayed 1 night in Mar 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Would use this location again.
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 2 nights in Feb 2024

8/10 Good

Eliza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good, not perfect.
Pretty good stay. The staff was great, hotel was pretty good. The only thing that was slightly iffy was the bed. Not sure why. It didn't seem uncomfortable when sitting or laying on it, but I never really slept well in it. Never heard the neighbors except when their door slammed shut. Breakfast was not a massive thing, but was pretty good. Was a decent place and would go back.
Stayed 4 nights in Feb 2024

8/10 Good

Krystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and very clean
Quiet, clean, comfortable & spacious room. The only downside was an odor when hotel laundry was being done. Possibly coming from natural gas dryer vent? It wasn’t pleasant.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jason

Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Word
One word - Excellent!
Stayed 5 nights in Jan 2024

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

John

Stayed 2 nights in Jan 2024

10/10 Excellent

Wilfredo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk clerk was really nice and the room were clean. Its in a nice location with all the stores one could need.
Stayed 1 night in Jan 2024

10/10 Excellent

Dazzlyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great & peaceful hotel
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Wish in room coffee could have been refilled for our second morning. Very clean and comfortable
Stayed 2 nights in Dec 2023

10/10 Excellent

Karith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is newer and everything was clean and comfortable. However, it is VERY close to the highway and the noise is constant. I would definitely ask for a room on the front (entrance) side. Ours was on the back side. Unfortunately, I would not stay again because of this.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a 2-star price point
A nice hotel at this price point. Good breakfast options. Clean. Friendly staff. South facing side (away from freeway) is quieter. Surrounding area is mostly commercial and not very walkable, but seems safe.
Stayed 3 nights in Dec 2023

10/10 Excellent

John

Travelled with family
Stayed 2 nights in Dec 2023

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped here on a pit stop. Great hotel right off the interstate. Clean and easy
Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
c
Stayed 1 night in Dec 2023

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Comfort Suites - Brownsburg, IN on 18 Dec 2023
Thank you for choosing us for your recent stay!

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The hotel has been updated since the last time I stayed. It looks great! Room was clean and the bed was comfy. Slept like a rock! The breakfast was good and plentiful.
Stayed 1 night in Dec 2023
Response from Comfort Suites - Brownsburg, IN on 18 Dec 2023
Thank you for the wonderful review! We hope to see you again soon!

10/10 Excellent

Vessela

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Comfort Suites - Brownsburg, IN on 18 Dec 2023
Thank you for the wonderful review! We hope to see you again soon!

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2023
Response from Comfort Suites - Brownsburg, IN on 18 Dec 2023
Thank you for the wonderful review! We hope to see you again soon!

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Nov 2023
Response from Comfort Suites - Brownsburg, IN on 28 Nov 2023
Thank you for the kind review. We hope to see you again soon!

8/10 Good

Hee

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Comfort Suites - Brownsburg, IN on 18 Dec 2023
Thank you for your business! We hope to see you again!

10/10 Excellent

larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean !!!
Stayed 1 night in Nov 2023
Response from Comfort Suites - Brownsburg, IN on 20 Nov 2023
Thank you for the kind review. Very much appreciated! We hope to see you again soon!

10/10 Excellent

Brad

Stayed 2 nights in Oct 2023
Response from Comfort Suites - Brownsburg, IN on 11 Nov 2023
Thank you for the wonderful review. We hope to see you again soon!

10/10 Excellent

gary

Stayed 1 night in Nov 2023
Response from Comfort Suites - Brownsburg, IN on 1 Dec 2023
Thank you for the very kind review! We hope to see you again soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Comfort Suites - Brownsburg, IN on 7 Nov 2023
Thank for your review. Greatly appreciated!