Dear Haylee Katrina Belle,Thanks for your feedback although disappointed to note that we failed to meet your expectations. That's not what you would expect from a hotel of our calibre and your comments have been addressed with the team to ensure improvements follow.I understand that this has left a negative impression however, we do hope that you will reconsider and stay with us again to give us the opportunity to prove that we are capable of much better.Kind regards

Dear Rebecca,Thanks for your feedback and pleased you had an enjoyable stay with us and look forward to welcoming you back again when you are next in Brisbane.Kind regards

Dear Sarah,Thanks for your feedback and pleased you had an enjoyable stay and found the service and facilities met your expectations. We hope to welcome you back when your travels next bring you to Brisbane.Kind regards

Dear John,Thanks for your feedback and pleased you had an enjoyable stay with us and look forward to welcoming you back in the near future.Kind regards

Dear Linda,Thanks for choosing to stay at The Westin Brisbane although disappointed that we failed to meet your expectations. Please accept our sincere apologies for this lack in service standards and please be rest assured that your feedback is certainly taken on board.We hope to have the opportunity to welcome you back on another occasion to prove that we are capable of much better.Kind regards

Dear Nicole,Thanks for choosing to stay at The Westin Brisbane and delighted you enjoyed your stay with us and your found our team, along with the service and facilities exceeded your expectations. We look forward to welcoming you back when you are next in Brisbane.Kind regards

Dear John,Thanks for your feedback and pleased that you enjoyed your stay and found the service and facilities to your liking. We look forward to seeing you again.Kind regards

Dear Josephine,Thanks for your feedback and pleased you enjoyed your stay and found our central location great for exploring the shops and restaurants. We hope to see you again soon.Kind regards,

Dear Andrew,Thanks for your feedback and delighted you had an enjoyable stay and the hotel exceeded your expectations. We look forward to hosting you again soon.Kind regards,

Dear Suzanne,Thanks for your feedback following your recent stay at The Westin Brisbane. I note your pool experience was impacted by the number of guests and unsupervised children and these comments are certainly taken on board.We hope to welcome you back again soon.Kind regards,

Dear Tod,Thanks for your choosing to stay at The Westin Brisbane although disappointed that we failed to meet your expectations. Your raise some valid points and constructive feedback which is certainly taken on board. We do hope that you will stay with us again when you are next visiting Brisbane.Kind regards

Dear Michael,Thanks for your feedback although disappointed that we failed to meet your expectations. We do apologise for the inconvenience in relation to the pool closure for a private function and can understand your frustration. Your comments are certainly taken on board.We again apologise and hope we have the opportunity to welcome you back on another occasion.Kind regards

Dear Kirk,Thanks for your feedback and pleased you enjoyed your stay and we look forward to welcoming you back on another occasion.Kind regards,

Dear Roberto,Thanks for your feedback and pleased you had an enjoyable stay and we look forward to welcoming you back on another occasion.Kind regards,

Dear Tara,Thanks for choosing to stay with us at the Westin Brisbane and glad you enjoyed your stay. Your feedback is much appreciated and certainly taken on board.We look forward to welcoming you back when you are next in Brisbane.Kind regards

Dear Kelly,Thanks for choosing to stay at The Westin Brisbane and pleased you had an enjoyable stay and the hotel exceeded your expectations. We look forward to welcoming you back in the near future.Kind regards,

Dear Ben,Thanks for choosing to stay with us at The Westin Brisbane and pleased that you had an enjoyable stay and the hotel, along with its service and facilities exceeded your expectations. We look forward to welcoming you back sometime soon.Kind regards

Dear Chris,Thanks for choosing to stay with us at The Westin Brisbane and please you had an enjoyable. We hope to welcome you back again in the near future.Kind regards

Dear Matthew,Thanks for choosing to stay with us at The Westin Brisbane to celebrate your wife's birthday. Pleased that you both had an enjoyable stay and the hotel exceeded your expectations. We look forward to welcoming you back in the near future.Kind regards

Dear Elizabeth,Thanks for choosing to stay with us at The Westin Brisbane and pleased you had an enjoyable stay. Your feedback regarding the limited room service menu is certainly taken on board and shared with our F&B Manager. We look forward to welcoming you back in the not too distant future.Kind regards

Dear Jordan,Thanks for your feedback and pleased you had an enjoyable stay. I agree that we do have a wonderful pool area which is great for relaxing. We hope to see you again in the not too distant future.Kind regards

Dear Jason,Thanks for choosing to stay at the Westin Brisbane and pleased that you found our service and facilities to your satisfaction. Hope to welcome you back in the near future.Kind regards