Indoor pool, seasonal outdoor pool
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Reviews of Howard Johnson by Wyndham Branson Theatre District

2 out of 5
Howard Johnson by Wyndham Branson Theatre District
3295 Shepherd of the Hills Expressway, Branson, MO

Reviews

7.2

Good

Rating 10 - Excellent. 239 out of 758 reviews" "
Rating 8 - Good. 192 out of 758 reviews" "
Rating 6 - Okay. 133 out of 758 reviews" "
Rating 4 - Poor. 98 out of 758 reviews" "
Rating 2 - Terrible. 96 out of 758 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ángel Ortega

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in took a long time. Close from shopping areas, restaurants, attractions.
Stayed 1 night in May 2024

2/10 Terrible

Joyce

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room stunk and no ice machine no ice
Stayed 2 nights in May 2024

6/10 Okay

April

Liked: Staff & service, amenities
The inside of the pool house was nasty. The back of the property was nasty with old mattresses. The carpet was stained like blood all over it and it smelled kind of musty. I think wood floor should I replace old carpet. The staff was arguing at our check in on the 17th. The breakfast was good but was late getting the buffet set up on Saturday. I mean I would stay again but it does need some updates. I know they just changed ownership so hopefully that changes the appearance
Stayed 2 nights in May 2024

6/10 Okay

Brian

Stayed 2 nights in May 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good pool and breakfast
Stayed 2 nights in Mar 2024

8/10 Good

Kelly, Pacific

Travelled with family
The shower did not have a way to use it do only was able to take a bath
Stayed 2 nights in Apr 2024

6/10 Okay

Michelle

Disliked: Staff & service
Waited a while to get checked in . Called the number in the door and they wouldn’t pick up . Was out there for like 15 min trying to get checked in. Beds weren’t made by housekeeping
Stayed 3 nights in Apr 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Katie, Des Moines

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was not clean we found spilled pop with the pop bottle still on the floor. We were supposed to get housekeeping and it didn’t happen. We checked in as three and given towels for 2. Two packet tiny shampoo so we needed to get more. Towels were scratchy.
Stayed 2 nights in Apr 2024

10/10 Excellent

Darla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok for the price.
Stayed 1 night in Apr 2024

2/10 Terrible

Taylore

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Originally had a trip booked with the ramanda and cancelled it due to reviews of cleanliness. However, when we arrived to the Howard Johnson, it was also the Ramanda. We checked in and out in about 10 minutes due to the reviews. We made it to the hallway before our room before we turned around to check out. Discussed with Expedia a potential refund, or partial, and it was denied even though we didn’t stay either night that was booked.

4/10 Poor

Ed

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Price
Stayed 2 nights in Apr 2024

10/10 Excellent

Mari

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 5 nights for a great price! It was a simple check in even at 11pm, good variety of breakfast each morning, great location- right in the middle of everything, soft bed and pillows! Would recommend and come back!
Stayed 5 nights in Apr 2024

6/10 Okay

Alexis

Travelled with family and small children
Not wheelchair accessible
Stayed 2 nights in Apr 2024

10/10 Excellent

Kelly, Pacific

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great model to stay at
Stayed 2 nights in Apr 2024

6/10 Okay

stacey

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Cheap stay! Decent place for the price, clean. Staff moved like molasses at check-in.
Stayed 1 night in Apr 2024

8/10 Good

Misty

Stayed 1 night in Apr 2024

2/10 Terrible

Gary

Travelled with family and small children
Disliked: Amenities
Check in took about 30 minutes. NO TOWELS. THEY WILL LITERALLY TELL YOU WE DONT HAVE ANY BUT IF WE GET ANY ILL SEND SOME. The air wouldn’t work in our room. And ended up finding a BED BUG. AVOID AVOID AVOID AVOID AVOID. Plus dirty drug addicts sitting in their cars outside all the time. Unsafe, unclean, and over HORRIBLE. NOT EVEN WORTH 2$ a night. Couldn’t pay me to stay here. Waste of money. Had to leave in the middle of the night with my kids in a town we are unfamiliar with.
Stayed 3 nights in Apr 2024

2/10 Terrible

Brigette

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Got screwed out of $40 out of my $50 deposit for no reason when I left the room super clean. This is why people refuse to stay places that require deposits because people use these to scam the heck out of people and I left my room super clean like I leave any room that I rent I should have received my whole $50 deposit back… super not cool I’m a person who lives on a budget and didn’t do anything to have only $10 out of my deposit given back I need the rest of my deposit back or proof that I did anything to get my deposit taken or I’m going to have to take this further because this is outlandish and I want my money that I’m rightfully owed…
Stayed 1 night in Apr 2024
Response from Kim on 17 Apr 2024
Hi Brigette,Im glad we spoke this morning and you were able to see that the 50.00 Deposit authorization was back on your account. It is common hotel procedure to authorize an amount for a security deposit at check in, that authorization is released once you check out of the hotel and can take 7 - 10 business days to reflect back to your account, which you sign acknowledging at check-in.

6/10 Okay

Barbara

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
noisy, water didn't stay warm very long taking a shower.
Stayed 2 nights in Apr 2024

6/10 Okay

Sean

Travelled with family and small children
Liked: Staff & service
The property staff was very accomodating. We had some issues AFTER check in, but they handled them swiftly and graciously- moving us to a more suitable room...which we appreciate so much! We will say that it is obvious that this property was recently acquired and is undergoing changes. Lots of necessary repairs. Heard other guests complaints, while at the indoor pool, about how the pool was suposed to be heated and you could tell it absolutely was not. We had to pull our toddler out after about 15 minutes, or so, because it was too cold. The only Ice machine in our grouping of buildings was out of order, so i had to go up to office to get ice, and vending machines that appeared to take a card...did not. Only took cash. Inconvenient when you just want a small snack for the kiddos. With a few tweaks, and some cosmetic and functional repairs/corrections-this hotel is on its way to being a top hotel in Branson. Hoping to see these implemented on our next visit! Thanks guys and dolls
Stayed 1 night in Apr 2024

6/10 Okay

Tresa

Travelled with family
Liked: Staff & service
Disliked: Amenities
Stayed from a Thursday to Monday. Initial check in was simple. Got closer to the second floor room and kept hearing a dog bark and my room was next door to the barking. Room key wasn’t activated. Without saying anything about the dog (later it was determined to be a pet of an employee) front desk put me in a first floor room. First day breakfast was sketchy as the employee had stated it was his last day but turns out he stayed. Sat/Sun breakfast was ok. The bananas were rotten entirely I thought we would see fruit flies at some point. The last day nothing was set up during the set time and there were people and kids piling into that small lounge. We left and went ahead checking out. Showers were pretty good. Beds were comfy. Much out dated. Front desk was friendly but one could tell they were put out not from the guests but from the lack of support from their corporate or owners. I noticed they have been bought by Ramada so there is hope for this little hotel.
Stayed 4 nights in Apr 2024

6/10 Okay

MARCELLUS

Travelled with partner
Liked: Cleanliness, staff & service
This is the first I have never been to a hotel that’s going by two names it’s a Howard Johnson but it also going by ramada inn two different names but one address and two different prices. Howard Johnson was at $93. The Ramada was that $103 it’s the exact same hotel, but with two different prices so be wary also, there is no elevator at this hotel so if you’re disabled or have trouble going upstairs. Make sure you sign up for a room on the bottom floor. before it was a Howard Johnson it was a shady oaks hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in Mar 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Rooms are huge. I have 3 kids and most rooms feel like you're on top of each other. You actually have room to stretch out here. Great breakfast.
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and out. Had no issues.
Stayed 1 night in Mar 2024

2/10 Terrible

Jojean

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was in poor repair. Floor tile in bathroom coming up, shower head did not work, and took 2 flushes to flush the toilet. The heater was really smelly and lighting in room was poor. Beds were obviously old. There was a water leak of some kind in the hallway. Instead of fixing the leak they simply had a sign up all 3 day saying floors may be wet. Towels and Bed covers had stains. Windows were leaking water inside window making a clear view out impossible. Swimming pool not open the first day, disappointed the children.
Stayed 2 nights in Mar 2024

6/10 Okay

Mark

Stayed 1 night in Mar 2024

10/10 Excellent

Roy

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Mar 2024

6/10 Okay

Margarito

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We arrived at this property on the back entrance of the property. You see exposed old mattresses as you come in. That’s not a good sign of the first impression you would expect from a business bearing the name of a good hotel company like Howard Johnson. 😰
Stayed 2 nights in Mar 2024

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Vicki, St. Louis

Disliked: Cleanliness, staff & service, property conditions & facilities
Location was good, however they are very short staff. So very slow getting checked in and having to wait on rooms still being cleaned
Stayed 1 night in Mar 2024

4/10 Poor

Andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall, our stay was disappointing. 1. Cleanliness: - The room was not up to par in terms of cleanliness. - Mystery dirt was found on the bathroom walls and door. - The bathroom floor was peeling up significantly. - Trash from a previous guest was left under the edge of the bed. 2. Comfort: - The bed was not comfortable. - The bathroom was uncomfortably small. 3. Property Condition: - The property appeared rundown. - Although the indoor pool had been renovated, the surrounding area seemed neglected, giving the impression of being untouched for years. The staff, however, couldn’t have been nicer! They did seem short staffed though, which meant we couldn’t get anything like towels brought to our room if it was too late. Overall, I wouldn’t recommend it for the price.
Stayed 1 night in Mar 2024

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wall to Wall carpeting, coffee in room, great breakfast.
Stayed 1 night in Mar 2024

4/10 Poor

Michelle

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Chuck

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was not very many people staying. Had place all to our selves.
Stayed 1 night in Mar 2024

4/10 Poor

Katrina

Disliked: Staff & service, amenities, property conditions & facilities
Not expected to have no amenities at all. Toilet wasn’t working, no microwave, and no pool when they stated they did. Breakfast was just waffles that tasted sour.
Stayed 2 nights in Mar 2024

2/10 Terrible

Johnathan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing at all.
Stayed 1 night in Mar 2024

4/10 Poor

Jackie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Joe

Travelled with family
Liked: Staff & service
Decent property excellent for the price
Stayed 1 night in Feb 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kim was very Happy and a lovely lady for the manager. She helped with what u needed
Stayed 1 night in Feb 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Shannon

Disliked: Property conditions & facilities
There is 2 pools both empty!! There is no hot breakfast just bagels and cereal! The staff was kind the room was decent pictures are deceitful!
Stayed 2 nights in Feb 2024

6/10 Okay

Ellie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Okay
Overall it was pretty good for the price. The rooms were clean and spacious! The indoor pool was closed and they didn’t serve breakfast like we thought. They closed it because “No one came”. Other than that it was fine.
Stayed 2 nights in Feb 2024

10/10 Excellent

Myra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. It was very easy to find parking, because the hotel seemed mostly understaffed for the off-season. I was mildly unhappy because i had to walk quite a ways to my room from where i parked, even though the hotel was largely empty. The hotel was clean and well-kept. Thats mostly whats important!
Stayed 1 night in Feb 2024

2/10 Terrible

Kelsey

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Elizabeth, Springfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always room for improvement especially with to properties combined, would look better unified. Over great service and a return customer.
Stayed 1 night in Dec 2023

6/10 Okay

julie m

Disliked: Staff & service
Convenient to attractions.
Stayed 2 nights in Jan 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great! Comfortable beds, definitely a gem… we will return!
Stayed 2 nights in Jan 2024